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Makati Shangri-La Hotel and Resort Incorporated - Image 1
Makati Shangri-La Hotel and Resort Incorporated - Room
Makati Shangri-La Hotel and Resort Incorporated - Room
Makati Shangri-La Hotel and Resort Incorporated - Pool
Makati Shangri-La Hotel and Resort Incorporated - Restaurant

Makati Shangri-La Hotel and Resort Incorporated

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional features at this hotel include compliment...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Makati Shangri-La, Manila, guests often highlight warm, professional service, a central Makati location near shopping, and strong leisure facilities like the pool, gym, spa, and live music, creating an upscale, comfortable base for business or leisure.

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Facilities

Great

Cleanliness

Mixed

Rooms

Spacious

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

8

Maria Salud

IAN-logo

4 weeks ago

·

Stayed 2 nights

Hotel needs maintenance update specially the bathroom -needs thorough cleaning. The corners of the rm has sticky dirt it needs washing or brushing the grout , bathrm needs new grout it looks old and dirty ,windows needs cleaning. But otherwise hotel is still great looking.
Hotel needs maintenance update specially the bathroom -needs thorough cleaning. The corners of the rm has sticky dirt it needs washing or brushing the grout , bathrm needs new grout it looks old and dirty ,windows needs cleaning. But otherwise hotel is still great looking.
10

Scott

IAN-logo

4 weeks ago

·

Stayed 3 nights

Great breakfast, very nice hotel, spectacular staff. Good restaurants and bar as well. Walter in the was excellent. A great hotel in a very central location.
Great breakfast, very nice hotel, spectacular staff. Good restaurants and bar as well. Walter in the was excellent. A great hotel in a very central location.
10

Peter

IAN-logo

16 Mar 2026

·

Stayed 6 nights

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8

Cristina

IAN-logo

8 Mar 2026

·

Stayed 4 nights

Lobby smells good, staff are helpful, shops just walking distance. Should include hotel info sheets inside room, small pads and pen. Toilet seat cover kind of loose.
Lobby smells good, staff are helpful, shops just walking distance. Should include hotel info sheets inside room, small pads and pen. Toilet seat cover kind of loose.
2

Jeremy

IAN-logo

4 Mar 2026

·

Stayed 1 night

Our room 2011 absolutely smelled disgusting - so bad I had to get up & put some aromatherapy oil on a facecloth over my face so that I could sleep. I have never in over 50 years of travelling had to do that. The bed was clean & bathroom but think carpet was filthy
Our room 2011 absolutely smelled disgusting - so bad I had to get up & put some aromatherapy oil on a facecloth over my face so that I could sleep. I have never in over 50 years of travelling had to do that. The bed was clean & bathroom but think carpet was filthy
Ayala Avenue corner Makati Avenue, San Lorenzo, Makati, Philippines

Location

A stay at Makati Shangri-La, Manila places you in the heart of Makati, a short 4-minute walk from Greenbelt Shopping Mall and within 5 minutes by car from Bonifacio High Street. This luxury hotel is 3.8 mi (6 km) from SM Mall of Asia and 9.1 mi (14.6 km) from SM North EDSA.

Ayala Center(0.1 Miles)

Greenbelt Shopping Mall(0.2 Miles)

Ayala Museum(0.2 Miles)

Glorietta Mall(0.2 Miles)

Ayala Triangle Gardens(0.2 Miles)

SM Makati(0.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free valet parking is available onsite. Limited parking is also provided.

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately PHP 1800 per person.

No pets and no service animals are allowed at this property.

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of PHP 3900 per vehicle (one-way, maximum occupancy 3).

The property features limited wheelchair accessibility, step-free entrances, and elevators for guests with disabilities.

The property is located in the heart of Makati, a short 4-minute walk from Greenbelt Shopping Mall and within 5 minutes by car from Bonifacio High Street. It is 3.8 mi (6 km) from SM Mall of Asia and 9.1 mi (14.6 km) from SM North EDSA.

Yes, there is an outdoor swimming pool available, operational from 6:00 AM to 10:00 PM.

Children are allowed at the property. Guests age 12 and older are included in breakfast-inclusive rate plans.

The property offers rollaway beds for a fee of PHP 2206.80 per night, and advance request or confirmation is required.

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Instant AI responses are based on hotel information

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