Britannia Hotel Newcastle Airport

We arrived very late and the lady on reception was very helpful.

Dated hotel needs upgrade but I’d clean.Very close to airport

The rooms are well equipped for what you need, the bed was comfortable and clean and there’s a kettle with tea and coffee. There is a working TV with a good selection of channels and a nice clean bathroom. We stayed for one night before catching an early flight and had our tea in the bar. Food was good and the staff were lovely and friendly. The staff on arrival were lovely and welcoming and we were given a room on the 2nd floor which is accessible by lift as well as stairs. One member of staff in particular was incredible - Natalie. Once we’d landed in Crete we realised that my daughter’s elephant had not made the journey with us, I rang the hotel and Natalie went above and beyond to help us locate him. Once she had found him she facilitated a reunion and was even willing to get him posted somewhere for us. As luck would have it we had someone staying at the hotel a week later who could collect and bring him here, but during that week Natalie sent us emails and photos of Elephant enjoying his stay at the Britannia Hotel Newcastle Airport, which really helped when my daughter was asking for him! Thank you for a lovely stay and for the fantastic service after our departure ⭐️⭐️⭐️⭐️⭐️

Very basic hotel you get what you pay for. Reception staff friendly and helpful. Extortionate price in the bar. Medium glass of red house wine and house gin and tonic £17 ...robbery!

Lovely staff and great, convenient location. Rooms are dated and smell like damp. You can hear every movement in surrounding rooms.