Name: Comfort Inn Fallsview
Address: 6645 Fallsview Boulevard, Fallsview, Niagara Falls, Canada, Niagara Falls, Ontario, CA
Price range: $52–$226 per night
Rating: 7.43

What guests think

Across recent stays at Comfort Inn Fallsview, travelers praise the convenient location near the falls and casino, generally clean rooms, and good value, while noting dated areas, inconsistent breakfast, noisy or faulty HVAC, and a slow, single elevator.

Service feedback is mixed, from welcoming and accommodating teams to unhelpful or curt interactions and occasional key-card problems. Facilities draw varied reactions: the indoor/outdoor pools and hot tub are convenient, but cleanliness, cold water, late opening hours, and paid on-site parking are recurring gripes. Rooms are basic and older, with some noise, small or hard beds, and spotty Wi‑Fi, though a few guests enjoyed spacious layouts and partial views. Expect a simple stay centered on location and value rather than modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: indoor/outdoor pools and a hot tub are available, but some guests report cleanliness issues, cold water, and late opening hours. There is one small, slow elevator and paid on-site parking that can be limited; parts of the property require walking outside between buildings.

Related guest reviews

6

Elli Rose

Nov 19, 2025

·

Stayed 2 nights

Breakfast was the same each day, small selection. Only 1 elevator for the whole building, so took some time.

6

Prospero

Nov 1, 2025

·

Stayed 2 nights

Breakfast is decent. The rooms on the outside of the building don't have an elevator to go up to the second floor.

6

Anita

Dec 4, 2025

·

Stayed 1 night

In the morning for the 1 hour hot tub and pool was able to be used it was being cleaned. I feel it could have waited til 11 or be done ealier in day very disappointing

2

Kathy

Nov 25, 2025

·

Stayed 1 night

It wasn't free parking

6

Bryce

Nov 25, 2025

·

Stayed 1 night

Parking paid for parking came back to have not a single spot and my dad is handicapped

6

Miza

Nov 26, 2025

·

Stayed 1 night

Good Price but add for 30$ parking fee.

2

steven

Jan 8, 2026

·

Stayed 2 nights

Had to get the room keys redone several times getting locked out of hotel suite. They had to replace the batteries in the lock. The bathroom was dirty. There was hair stuck to the shower wall and there was garbage underneath one of the beds.. to get to the front desk you actually have to leave the hotel to walk around through the parking lot and then walk back in.

6

Julie

Oct 17, 2025

·

Stayed 1 night

Room is clean as well as bedding & bathroom area! Quality of bed could be improved but I guess you pay for what you get! Great location across the casino & near several restaurants! Great indoor pool & jacuzzi-the ladder in deep end is falling apart-should be fixed in case of an accident! Bkfst was good!

10

BABAR

Nov 10, 2025

·

Stayed 1 night

Everything was good except one elevator

4

Catherine

Oct 20, 2025

·

Stayed 1 night

First floor, back of Hotel, location of build was good for the Falls, but the Hotel itself was not clean and the Hot tub/pool area was disgusting, particles floating in the hot tub and no pressure. We have stayed in this Hotel in the past, but it has really gone down hill, was not at all impressed with our stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms very clean, but others reported dirty bathrooms, odors, stained carpets, and occasional pests (ants and a few bedbug reports). Housekeeping standards and maintenance appear to vary by building or room.

Related guest reviews

2

Kristen

Aug 10, 2025

·

Stayed 3 nights

from the moment we walked in, it was unfavorable. had a funky smell. the rooms and hotel haven't been updated in years or ever maybe. i had concerns of need bugs groom moment one. after our 2nd night there, i noticed 4 "bite marks" on my hand/arm. we immediately left the hotel as i was sure there were bed bugs. i was told no sign of bed bugs by management. stay here at your own risk. im treating our belongings as if there were bed bugs. as I'm not convinced otherwise.

2

Preston

Oct 1, 2025

·

Stayed 1 night

We stayed here September 28–29, 2025. Unfortunately, we found a live bedbug in our room and documented it with timestamped photos and video. I reported it at checkout and spoke directly with the manager, but the only offer was a 25% refund. This is unacceptable for a health and safety issue. The location is convenient, but cleanliness and safety should be the minimum standard. I cannot recommend this property until they address this problem properly.

2

steven

Jan 8, 2026

·

Stayed 2 nights

Had to get the room keys redone several times getting locked out of hotel suite. They had to replace the batteries in the lock. The bathroom was dirty. There was hair stuck to the shower wall and there was garbage underneath one of the beds.. to get to the front desk you actually have to leave the hotel to walk around through the parking lot and then walk back in.

4

Alexa

Sep 12, 2025

·

Stayed 1 night

Beware of bed bugs! I was not happy with my stay at the Comfort Inn. While the room appeared to be clean, we found a bed bug on the curtains in the morning of check out. We were very worried about there being more, and felt awful since we had already slept in the bed and unpacked our belongings in the room. We packed up our clothes and checked out and notified the staff. They checked our room and said they found no evidence of infestation so there was nothing they could do for us, despite the fact we had a picture of the bug in the room. The assured us it was just a lone bug, however that seems unlikely. The manager I spoke to was dismissive of the issue and said they could only do something for us if we had went down to the lobby at 5am in our pajamas and asked them to search the room, rather than a few hours later at checkout. The customer service service was poor. I called back several days later about an additional charge on my credit card, the man I spoke to was rude and short with me and said it was a security charge that will be reimbursed. At no point at check-in or on the website was there a mention of a $100 credit charge. According to hotel policy, this is the only mention about a possible charge “This property will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.” This would not have applied to our booking anyway since we payed in advance. Do not recommend.

2

Sourav

Nov 6, 2025

·

Stayed 2 nights

The smell in the hotel is so bad and the hotel is not clean.

10

Joan

Feb 15, 2026

·

Stayed 1 night

The room was very clean. Staff were courteous. The fridge didn't keep milk cold but reported it to the front desk and they were looking into it. Appreciated an easy to operate heating system.

6

Andreea

Oct 2, 2025

·

Stayed 2 nights

Great area, close to everything in Niagara Falls. Walkable distance, Price is decent. The hotel is outdated and it is not clean to my standards. There was stuff (paper wrappers) under the bed from previous guests that was not cleaned. Also woke up with pink eye the first morning.

10

Michael

Nov 20, 2025

·

Stayed 1 night

Very clean room Excellent breakfast including coffee and orange juice Reasonably priced Within easy walking distance of Falls and Casino and restaurants.

2

Belisse S

Jul 28, 2025

·

Stayed 1 night

I had ants all over my bed and they bite my son . I went to front desk to report and they were not very much help. Also my room keys were not working properly. This is the last last hotel I would recommend to anyone

4

Chrissy

Nov 9, 2025

·

Stayed 1 night

Staff was friendly, having the balcony and view was great! The sheets where not the cleanest hair in the bed

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and basic, with reports of noisy or weak AC/heaters, older non‑smart TVs, hard or small beds, and unreliable Wi‑Fi; some guests also noted partial or disappointing views. A few mentioned spacious layouts despite the aging decor.

Related guest reviews

6

Jove

Nov 10, 2025

·

Stayed 1 night

Although it said it is buffet breakfast, but only have bread, waffles, muffins, scrambled eggs and sausages (limited). The dining room is packed, long line up. There is only soap, no shower gel. The room said it is river view, but it is 2 streets down, only can see a corner of the river between buildings.

8

Gail

Sep 27, 2025

·

Stayed 1 night

Internet worked sometimes.

6

Angela

Sep 9, 2025

·

Stayed 1 night

The room wasn’t very clean. The beds are hard and the rooms need to be updated. Even the tv isn’t a smart tv. For the price we paid it wasn’t good.

8

Christie

Oct 3, 2025

·

Stayed 1 night

Room had a musty smell when we got there. We opened the balcony door for a bit and it went away. Only issue we had.

8

Sanaz

Aug 29, 2025

·

Stayed 1 night

WiFi is so slow.

6

Thomas

Nov 10, 2025

·

Stayed 2 nights

Old bldg. We booked 2 rooms for River view with extra price but river view is not visible well. Desperate.

6

Jeff

Nov 27, 2025

·

Stayed 2 nights

Hotel in very good location. Room is dated. Beds very soft. Shower was hard to operate, the diverter did not divert water to shower head properly. AC/heater was extremely noisy. Annoying through the night.

6

Zuwei

Dec 26, 2025

·

Stayed 1 night

Room is spacious but the amenities are old. Location is great, close to the fall.

6

Jenna

Jan 16, 2026

·

Stayed 1 night

The heater in the room was obnoxiously loud and kicked in every 12 min or so. Was way too cold to leave it off. Horrible sleep due to heater. Otherwise everything was fine. We were in the older part of the hotel and it was a bit dated but it was clean.

8

Shelley

Nov 3, 2025

·

Stayed 2 nights

Clean room. Bed was comfortable. Room was located to elevator & stairway; though convenient but also noisy

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful staff and smooth check‑ins, while others cite rude or unwelcoming interactions, poor communication, key‑card issues, and inflexible cancellation or billing practices.

Related guest reviews

10

Walter

Nov 24, 2025

·

Stayed 2 nights

Room was clean and ready when we arrived. Staff very courteous and helpful.

10

Tanya

Nov 30, 2025

·

Stayed 3 nights

The front desk employees were completely accommodating. I accidentally booked a one bed , bedroom. When I needed 2 beds. The guy at the front desk even though they were fully booked was able to get us transferred to a bigger room almost immediately after a cancellation came in. Staff in kitchen for breakfast were quick, organized, and polite. Will definitely be coming back.

4

Josh

Jan 8, 2026

·

Stayed 1 night

It was in a good location for the most part. We felt safe. The motel is really set up very odd and it’s almost like they don’t want you to find the breakfast room and as a matter of fact, when we checked in the manager told us where to go eat, and how much it was. The only thing we could figure is, they would rather us go somewhere else and eat so they didn’t have to spend their money on feeding us. We took that is very odd. We’ve been to all 50 states and travel often and have never been told to go eat somewhere else. Also that manager was extremely rude and as a matter of fact, our place was clean, which is the most important thing next to safety. The location was good, but literally some of the most disgruntled management and the breakfast room. Workers were extremely odd and made you feel out of place. As a matter of fact, when you walk into the breakfast room, that’s kind of hidden they want and take down your name as you come in and what room you’re staying in literally once again we’ve been to all 50 states and some of them multiple times we’ve never been asked to give our complete name and they write it down plus our room number that was just very offing

8

Cynthia and Clarence

Nov 8, 2025

·

Stayed 3 nights

Well, for the continental breakfast, they didn’t have any fresh fruit and the waffles. My husband said they were dry and they locked the door at 9:30 and no one could come in and get coffee or something to take to the room. I didn’t think that was nice. And when I went to check out, they charge me for parking and when I checked in, they said nothing about having to pay for parking and in my reservation it said nothing about having to pay for parking. That was an extra $75 that we didn’t know we had to pay And they wouldn’t take it off our bill.

10

Ernestine

Nov 18, 2025

·

Stayed 1 night

Great location. Good breakfast. Friendly staff.

4

Christina

Feb 2, 2026

·

Stayed 2 nights

Poor check in instruction by

10

Kathryn

Nov 19, 2025

·

Stayed 3 nights

The room was clean, staff were friendly and helpful. I would stay again as a solo traveler.

2

Amal

Oct 18, 2025

·

Stayed 2 nights

Zero Customer service, worst customer service experience and hospitality. No Minimum decency towards the customers and charging more than required mistakenly. Navdeep should learn some manners and should be well trained

6

Martin

Oct 21, 2025

·

Stayed 3 nights

Overall a decent stay. However, when requesting two booked rooms to be beside each other, this did not happen as staff said two different types of rooms were booked so they couldn’t be beside each other. This was not true as they were booked together way back in early July. Staff overall were not very friendly with the buffet being way too crowded and having to sign in at the buffet was a bit ridiculous. Signs that say 20 minute time limit does not reflect a warm and inviting feeling.

6

Peter

Nov 17, 2025

·

Stayed 1 night

Did not feel very welcomed at reception.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised as convenient for walking to Fallsview Casino, the incline railway, restaurants, and the falls themselves.

Related guest reviews

8

Andrei

Nov 26, 2025

·

Stayed 1 night

Great location, clean room, good breakfast.

10

Elina

Nov 19, 2025

·

Stayed 1 night

Very nice and clean hotel , easy walk to Casino and restaurant.

8

Sitisalimah

Nov 27, 2025

·

Stayed 1 night

Room was clean. Convenient location- a 3 min walk to the incline rail down to the falls. This hotel is also a short 5 min walk to the food court where you can buy the Niagara Falls pass. We bought ours at the store in the food court then head to the incline rail to the falls as the incline rail fee and WeGo bus are included in the pass. This hotel offers paid parking ($30cad/day). Breakfast was ok as there were not a lot of options. The breakfast space is also small and crowded.

8

MARYLIN

Sep 8, 2025

·

Stayed 1 night

Clean rooms, near to everything

10

Osmond

Nov 28, 2025

·

Stayed 1 night

Comfortable rooms, good service and excellent location.

10

Diana

Nov 5, 2025

·

Stayed 3 nights

Great location in biew of the Falls. Good variety of restaurants within same block. Great bus service & incline shuttle to the Falls level. Breakfast buffet is adequate. The only draw back is they only have 1 elevator. This didn't pose a problem in November but I can see it taking a while in the high tourist season.

10

Monica

Feb 7, 2026

·

Stayed 1 night

The room was very clean, great location and we really enjoyed the breakfast. It was perfect for a one night stay near Fallsview Casino!

10

ilda

Feb 2, 2026

·

Stayed 1 night

Friendly staff.. clean room..short walk to the casino and olg and the incline bus to get you down to table rock and the falls Over all great location reasonably priced. They offer breakfast great start to the morning.

10

Krista

Nov 22, 2025

·

Stayed 1 night

Very clean, lots of nearby food options. Few minutes walk to falls and concert stage at.Fallsview casino

10

Flora

Sep 14, 2025

·

Stayed 1 night

Close to the falls

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some enjoyed it, but many mention limited variety (often no fruit), a small crowded room with long lines and 20‑minute time limits, and hours that feel short or enforced early.

Related guest reviews

6

Elli Rose

Nov 19, 2025

·

Stayed 2 nights

Breakfast was the same each day, small selection. Only 1 elevator for the whole building, so took some time.

6

Joseph

Sep 15, 2025

·

Stayed 4 nights

Location good. Staff at breakfast was rude and bossy. Food was less than what I expected.

10

Martin

Nov 19, 2025

·

Stayed 3 nights

Really well located hotel for the Niagara Falls attractions. Good value, but a fairly basic hotel. Breakfast was OK, but breakfast room was too small making it a bit of a bunfight. Many places to eat close by, and only a few minutes walk to the funicular railway down to the falls.

8

Cynthia and Clarence

Nov 8, 2025

·

Stayed 3 nights

Well, for the continental breakfast, they didn’t have any fresh fruit and the waffles. My husband said they were dry and they locked the door at 9:30 and no one could come in and get coffee or something to take to the room. I didn’t think that was nice. And when I went to check out, they charge me for parking and when I checked in, they said nothing about having to pay for parking and in my reservation it said nothing about having to pay for parking. That was an extra $75 that we didn’t know we had to pay And they wouldn’t take it off our bill.

10

Allan

Feb 2, 2026

·

Stayed 1 night

This is my 4th time getting a room here.. its always been a good stay.. Breakfast is included in stay. Scrambled eggs, bacon, sausage, fruit, yogurts, cereal, boiled eggs, bagels, toasted bread. Oh almost forgot the waffle station.

10

Tammy

Nov 24, 2025

·

Stayed 1 night

Breakfast was fresh and delicious

6

Anna Maria

Nov 3, 2025

·

Stayed 7 nights

By the time we got into the breakfast there wasn't much available. Muffins weren't eatable. And ended too early for a family hotel.

6

Kari

Aug 3, 2025

·

Stayed 1 night

Breakfast situation was terrible. You were unable to grab and go. You had to wait in a line that was 40 people deep outside of other guest rooms in order to get in by the breakfast. Once the room is full, people have 20 minutes to eat, so we finally gave up and went to a local establishment.

10

Michael

Nov 20, 2025

·

Stayed 1 night

Very clean room Excellent breakfast including coffee and orange juice Reasonably priced Within easy walking distance of Falls and Casino and restaurants.

8

mark

Oct 12, 2025

·

Stayed 1 night

Long line up for The included breakfast buffet. Concludes much too early. Had to go across the street to eat. $15. Hôtel should reimburse me this cost…

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$45
February	$51
March	$50
April	$56
May	$88
June	$109
July	$138
August	$163
September	$96
October	$74
November	$53
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $90	18 $226	19
20 $74	21 $75	22 $109	23 $85	24 $139	25 $162	26 $181
27 $88	28 $94	29 $94	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $145	3 $153
4 $75	5 $69	6 $75	7 $74	8 $86	9 $126	10 $223
11 $125	12 $56	13 $52	14 $52	15 $64	16 $108	17 $131
18 $64	19 $56	20 $52	21 $52	22 $64	23 $105	24 $172
25 $62	26 $52	27 $52	28 $52	29 $52	30 $90	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Double Room, 2 Double Beds, River View

Double Room, 2 Double Beds

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Standard Room, River View

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Fallsview

Have a question?

Considering this hotel for your Niagara Falls trip?

Prices for upcoming dates