Macdonald Tickled Trout Hotel
US$94
/ night
Avg. for October
Prices for Macdonald Tickled Trout Hotel
Select dates to see prices and availability
US$94
/ night
Avg. for October
Monthly average prices
Nightly prices at Macdonald Tickled Trout Hotel average US$75 in the cheapest month (November) and US$1,159 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| March | US$1,159 |
| April | US$462 |
| May | US$510 |
| July | US$349 |
| September | US$77 |
| October | US$94 |
| November | US$75 |
M
A
M
J
S
Oct · US$94
O
N
Most expensive: March (~US$1,159)
Cheapest: November (~US$75)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This Victorian hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This Victorian hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Business amenities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy British cuisine at Scottish Steak Club, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekends from 8 AM to 11 AM for a fee.
Rooms
Stay in one of 98 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
Located in Preston, Macdonald Tickled Trout Hotel is on a river, within a 5-minute drive of Brockholes Nature Reserve and Deepdale. This hotel is 2.8 mi (4.5 km) from University of Central Lancashire and 3.3 mi (5.3 km) from Samlesbury Hall.
What's nearby
Brockholes Nature Reserve(0.5 Miles)
West View Leisure Centre(2 Miles)
Deepdale(2.4 Miles)
Museum of Lancashire(2.4 Miles)
Rascals Party and Play Centre(2.5 Miles)
Harris Museum and Art Gallery(2.6 Miles)
Blackpool Wake Park(2.7 Miles)
Lancashire Infantry Museum(2.7 Miles)
Preston Bus Station(2.8 Miles)
Monkey Magic(3 Miles)
Avenham Park(3 Miles)
Preston Golf Club(3 Miles)
University of Central Lancashire(2.8 Miles)
Miller Park(2.8 Miles)
The Bee Centre(3.3 Miles)
John Lennon Airport (LPL)(46.4 Miles)
Manchester Airport (MAN)(38.7 Miles)
Laundry service
Meeting rooms
Golf course (nearby)
Fishing
Fitness facilities
Luggage storage
Location
Preston New Road Samelsbury, Samlesbury, South Ribble District, England, United Kingdom
Brockholes Nature Reserve (0.5 Miles)
West View Leisure Centre (2 Miles)
Deepdale (2.4 Miles)
Museum of Lancashire (2.4 Miles)
Rascals Party and Play Centre (2.5 Miles)
Harris Museum and Art Gallery (2.6 Miles)
Room options
6
Deluxe Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
107 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Standard Room, 1 Double Bed
1 Double Bed
Sleeps 2
86 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Family Room, Multiple Beds (Standard Family Room 4)
1 Double Bed
and 2 Single Beds
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
7
Family Room, Multiple Beds (Standard Family Room 3)
1 Double Bed
and 1 Single Bed
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Standard Twin Room, 2 Twin Beds
2 Single Beds
Sleeps 2
86 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Macdonald Tickled Trout Hotel
7.3
Good
Based on 2,819 verified reviews
Who stays here?
Business
29%
Couple
37%
Family
22%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Macdonald Tickled Trout Hotel, travellers highlight a handy riverside location just off the M6, balanced by dated interiors and noticeable maintenance issues, with reports of damp smells, mould and dust alongside some comments noting large rooms and pleasant views.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Macdonald Tickled Trout Hotel, travellers highlight a handy riverside location just off the M6, balanced by dated interiors and noticeable maintenance issues, with reports of damp smells, mould and dust alongside some comments noting large rooms and pleasant views.
Staff are frequently described as friendly and helpful, though check-in and responsiveness can be patchy. Dining feedback is mixed: breakfasts are often limited, lukewarm or pricey, while dinners range from enjoyable to missing menu items. Practicalities include on-site parking with a charge and EV chargers, occasional lift or access quirks, and variable Wi‑Fi and room temperatures. Expect a convenient stopover with uneven upkeep and service polish.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available but often charged and requires a barrier code. EV chargers are present, though availability and misuse by non‑EVs are noted; guests also mention occasional lift odours, outages, and awkward access to the lift.
Related guest reviews
8
D
15 Nov 2023
·
Stayed 1 night
Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.
Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.
8
DJ
8 Jun 2024
·
Stayed 1 night
This was a stopover while travelling south from Scotland to Somerset. The accommodation was just what we wanted and as the facilities include chargers we were able to start next days journey after a good breakfast and with a fully charged car.
This was a stopover while travelling south from Scotland to Somerset. The accommodation was just what we wanted and as the facilities include chargers we were able to start next days journey after a good breakfast and with a fully charged car.
6
Christopher
25 Jun 2024
·
Stayed 1 night
ok! Shower needed refreshing with stained mastic and mould on ceiling. Lift not working. I waited 15 mins or so and no-one came to take my breakfast order so left as I didn't have time to wait. Ordered a pint of Peroni at the bar and there was quite a head on it - another member of staff noticed me looking at it and topped it up. Door in the corridor near my room had a note on it asking people not to let it self close as it slammed shut very loudly - even letting go a couple of inches from closed it still made a very loud noise - why not fix it as would be very annoying in the night if your room was near. Recently stayed at Houston House near Livingston - another hotel in your chain and found the staff much friendlier.
ok! Shower needed refreshing with stained mastic and mould on ceiling. Lift not working. I waited 15 mins or so and no-one came to take my breakfast order so left as I didn't have time to wait. Ordered a pint of Peroni at the bar and there was quite a head on it - another member of staff noticed me looking at it and topped it up. Door in the corridor near my room had a note on it asking people not to let it self close as it slammed shut very loudly - even letting go a couple of inches from closed it still made a very loud noise - why not fix it as would be very annoying in the night if your room was near. Recently stayed at Houston House near Livingston - another hotel in your chain and found the staff much friendlier.
6
Charles
30 Oct 2024
·
Stayed 1 night
The hot Breakfast although plentiful was barely warm, and the EV charging a joke, 6 bays occupied by 5 petrol cars and one Ev which wasn't even plugged in, why ask for Reg no's if as you say you can't do anything about it!!!
The hot Breakfast although plentiful was barely warm, and the EV charging a joke, 6 bays occupied by 5 petrol cars and one Ev which wasn't even plugged in, why ask for Reg no's if as you say you can't do anything about it!!!
8
Steve
3 Apr 2025
·
Stayed 1 night
Nothing wrong, only downside was paying for parking as never experienced this before, the only way to get there is drive, I thought that a stupid idea,
Nothing wrong, only downside was paying for parking as never experienced this before, the only way to get there is drive, I thought that a stupid idea,
6
Susan
23 Feb 2025
·
Stayed 1 night
Hotel is good for the price but spoilt by lack of care- curtain where hanging off and light outside in the hall was off so needed to use torch on my phone to find the key whole. Also the fact that you have to pay £5 to park your car is not hi-lighted enough. Bit of a con really as the hotel is beside the motorway and no other place you can park ????
Hotel is good for the price but spoilt by lack of care- curtain where hanging off and light outside in the hall was off so needed to use torch on my phone to find the key whole. Also the fact that you have to pay £5 to park your car is not hi-lighted enough. Bit of a con really as the hotel is beside the motorway and no other place you can park ????
6
Ian
20 Dec 2024
·
Stayed 2 nights
At check in, we weren't given a code to exit the car park. We assumed the barrier was automatic. On check in, clerk only took payment for 1 night. On check out, we were informed we hadn't paid. So we had to look at the email to see if an amount was due. The shower in room 204 was faulty. I had a lukewarm shower 2 days running. It also fluctuated to cold during use. I had informed reception on the evening of the first day, but nothing was done. THIS WAS VERY UNSATISFACTORY! Not what we expect for the money paid. The hotel was clean and otherwise comfortable for our requirements.
At check in, we weren't given a code to exit the car park. We assumed the barrier was automatic. On check in, clerk only took payment for 1 night. On check out, we were informed we hadn't paid. So we had to look at the email to see if an amount was due. The shower in room 204 was faulty. I had a lukewarm shower 2 days running. It also fluctuated to cold during use. I had informed reception on the evening of the first day, but nothing was done. THIS WAS VERY UNSATISFACTORY! Not what we expect for the money paid. The hotel was clean and otherwise comfortable for our requirements.
8
Steve
28 Dec 2024
·
Stayed 1 night
I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.
I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.
8
karen
25 Jan 2024
·
Stayed 1 night
Well placed just off the motorway Rooms well priced I don’t like having to pay an extra £13 to ensure a refundable status for the booking The lift has a strange odour as does the 3rd floor around the lift area The atmosphere of the hotel is slightly underwhelming and the staff differ in service level provision
Well placed just off the motorway Rooms well priced I don’t like having to pay an extra £13 to ensure a refundable status for the booking The lift has a strange odour as does the 3rd floor around the lift area The atmosphere of the hotel is slightly underwhelming and the staff differ in service level provision
2
Jeremy
3 Apr 2025
·
Stayed 1 night
Feels poor to have a parking charge added on arrival after paying up front on Hotel’s dot Com app. An added expense and I still think the app is just not clear enough. Not a great Customer experience and obviously you then view the hotel with different eyes. It’s tired as a facility but room was spacious but they were not ready for a 7am breakfast today so it was all a bit of a rush. Not a wonderful breakfast buffet but adequate. In total need of decorating. Good location by the Motorway.
Feels poor to have a parking charge added on arrival after paying up front on Hotel’s dot Com app. An added expense and I still think the app is just not clear enough. Not a great Customer experience and obviously you then view the hotel with different eyes. It’s tired as a facility but room was spacious but they were not ready for a 7am breakfast today so it was all a bit of a rush. Not a wonderful breakfast buffet but adequate. In total need of decorating. Good location by the Motorway.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and upkeep are inconsistent, with recurring reports of dust, damp or musty smells, mould in bathrooms and missed housekeeping, though a few guests found rooms clean.
Related guest reviews
8
Paul
2 Jun 2025
·
Stayed 2 nights
Property very tired and in need of a good clean Staff excellent and still good value
Property very tired and in need of a good clean Staff excellent and still good value
2
Richard
29 May 2025
·
Stayed 1 night
Noisy, dirty and poor condition.
Noisy, dirty and poor condition.
2
Robert
22 Jun 2025
·
Stayed 1 night
Dirty room
Dirty room
2
Neil
30 May 2025
·
Stayed 1 night
Awful horrible dirty staff awful
Awful horrible dirty staff awful
4
Karen
8 May 2025
·
Stayed 1 night
The hotel needs a make over. The carpets are thread bare. The towels have seen better days. The sink in the bathroom needs a dam good clean.
The hotel needs a make over. The carpets are thread bare. The towels have seen better days. The sink in the bathroom needs a dam good clean.
6
LOUISE
3 Nov 2024
·
Stayed 2 nights
Some areas particularly the bedroom could have been cleaner
Some areas particularly the bedroom could have been cleaner
2
Ryan
25 May 2025
·
Stayed 1 night
I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.
I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.
4
Sarah
18 Feb 2025
·
Stayed 1 night
A last minute stay for us but not the 4* as advertised. Paper coming off the ceiling, someone else’s hair on our bathroom floor, Poor lighting in the bedroom, and wall so thin we could hear our neighbours snoring
A last minute stay for us but not the 4* as advertised. Paper coming off the ceiling, someone else’s hair on our bathroom floor, Poor lighting in the bedroom, and wall so thin we could hear our neighbours snoring
4
Brian
30 Apr 2025
·
Stayed 1 night
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
6
Julie
4 Jun 2025
·
Stayed 1 night
Very dated bedroom, two armchairs in bedroom were very old and in poor condition. The bathroom smelled very damp and foisty, there was lots of mould in the shower cubicle on the ceiling and around the tiles. The bed was comfy and the room was warm and quiet.
Very dated bedroom, two armchairs in bedroom were very old and in poor condition. The bathroom smelled very damp and foisty, there was lots of mould in the shower cubicle on the ceiling and around the tiles. The bed was comfy and the room was warm and quiet.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally dated, with variable lighting and temperature control; some are spacious with comfortable beds and river views, while others suffer from motorway noise, old TVs and unreliable Wi‑Fi.
Related guest reviews
6
Craig
16 Dec 2023
·
Stayed 1 night
The staff were excellent in fact couldn’t have been better . The hotel location is fantastic for traveling up or down the m6 . I had a river view very nice . The hotel is very very tired but that was reflected in the price . I thought the dinner and wine to be London price not good value at all . My god the room temperature was so hot sauna standards couldn’t put down or open the window basically if they could put the heating down they could half the price for eating .
The staff were excellent in fact couldn’t have been better . The hotel location is fantastic for traveling up or down the m6 . I had a river view very nice . The hotel is very very tired but that was reflected in the price . I thought the dinner and wine to be London price not good value at all . My god the room temperature was so hot sauna standards couldn’t put down or open the window basically if they could put the heating down they could half the price for eating .
4
Damian
22 Jul 2024
·
Stayed 1 night
Properly is old and requires renovation. Worst post was that there was no AirCon!! Room was next to motorway so you can’t even open robberies because you would hear all the noise… not worth the money..
Properly is old and requires renovation. Worst post was that there was no AirCon!! Room was next to motorway so you can’t even open robberies because you would hear all the noise… not worth the money..
10
Laura
3 Sept 2024
·
Stayed 1 night
Just off motorway so ideal for stop off during long journey. Room was nice, comfy and quiet. Service station next door was handy, as was electric car charge point.
Just off motorway so ideal for stop off during long journey. Room was nice, comfy and quiet. Service station next door was handy, as was electric car charge point.
6
Richard
15 Apr 2025
·
Stayed 1 night
The hotel has seen better days. It’s very tired, dated and needs a total refurb.
The hotel has seen better days. It’s very tired, dated and needs a total refurb.
8
Keith
7 May 2025
·
Stayed 1 night
Nice hotel but had a long walk to room. Could do with more light in the room
Nice hotel but had a long walk to room. Could do with more light in the room
6
Nev
24 Nov 2023
·
Stayed 1 night
Wi-fi was very poor, kept dropping out and it was very frustrating when trying to work. When opening the window the 2 inches or so that was possible, it did make it very noisy as the hotel is next to a petrol station and main road/motorway. Staff & service was very good. Food was good.
Wi-fi was very poor, kept dropping out and it was very frustrating when trying to work. When opening the window the 2 inches or so that was possible, it did make it very noisy as the hotel is next to a petrol station and main road/motorway. Staff & service was very good. Food was good.
10
Lee
19 Apr 2025
·
Stayed 1 night
What a lovely surprise this place was. It’s a little dated but was clean and very comfortable. Staff were friendly and helpful. We have paid a lot more for a lot less. Room and en-suite were great with a lovely view of the river.
What a lovely surprise this place was. It’s a little dated but was clean and very comfortable. Staff were friendly and helpful. We have paid a lot more for a lot less. Room and en-suite were great with a lovely view of the river.
2
Hannah
18 Aug 2024
·
Stayed 1 night
We booked this hotel as a last minute overnight trip during a long roadtrip back from Scotland. The family room was just big enough to get three of us in. The beds were comfy enough. The only lighting was a couple of spotlights by the door and a lamp at the desk so it was very dark. The window didn't open. The bathroom was tiny, not ideal for helping children to wash. The toilet flush was broken, the sink plug was broken, and I had to run the shower to get warm water to come through to the sink tap as after running it for several minutes it was still cold. The only redeeming quality for this hotel was the free parking and breakfast was fairly decent.
We booked this hotel as a last minute overnight trip during a long roadtrip back from Scotland. The family room was just big enough to get three of us in. The beds were comfy enough. The only lighting was a couple of spotlights by the door and a lamp at the desk so it was very dark. The window didn't open. The bathroom was tiny, not ideal for helping children to wash. The toilet flush was broken, the sink plug was broken, and I had to run the shower to get warm water to come through to the sink tap as after running it for several minutes it was still cold. The only redeeming quality for this hotel was the free parking and breakfast was fairly decent.
6
Damian
30 Jun 2024
·
Stayed 1 night
The bed was super comfortable. However I had the misfortune of being allocated a connecting room. Unlike modern hotels where there is two doors between the room. There is only one and you can hear everything next door. I was woken up up someone watching TV between 2 & 3 in the morning. It didn’t sound like it was turned up but I could hear it word for word. Also the shower gel was empty if I had known before I got in the shower it would not have been so bad. There was mould on the bathroom ceiling. Finally I was not at check in of departure advised of the code to exit the car park. Luckily another guest let md out which saved me going back to reception. Thd hotel was very clean and comfortable, just make sure you don’t get a connected room if you want a good nights sleep
The bed was super comfortable. However I had the misfortune of being allocated a connecting room. Unlike modern hotels where there is two doors between the room. There is only one and you can hear everything next door. I was woken up up someone watching TV between 2 & 3 in the morning. It didn’t sound like it was turned up but I could hear it word for word. Also the shower gel was empty if I had known before I got in the shower it would not have been so bad. There was mould on the bathroom ceiling. Finally I was not at check in of departure advised of the code to exit the car park. Luckily another guest let md out which saved me going back to reception. Thd hotel was very clean and comfortable, just make sure you don’t get a connected room if you want a good nights sleep
6
Lee
26 Jan 2025
·
Stayed 1 night
The room was poorly lit, very dark
The room was poorly lit, very dark
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, helpful staff, and some issues were resolved promptly. However, experiences vary, with reports of slow or unattended check‑in and inconsistent responsiveness in reception and restaurant.
Related guest reviews
4
Steve
22 Oct 2023
·
Stayed 1 night
I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.
I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.
2
Jim
10 Apr 2025
·
Stayed 2 nights
Dreadful, I won’t be staying there again. The welcome was terrible (made to wait whilst paperwork, not related to my stay, was completed, and then a very surly “Surname” and the key handed over without any grace at all), the bedside table was broken and clearly in danger of collapsing, no sockets anywhere near the bed (I have a sleep apnea machine, I had to sleep on the other side of the bed to enable it to reach at a real stretch) and then, despite making it very clear I was dairy intolerant (which they’d acknowledged) I was served dinner with a creamy sauce. When I queried that, and they confirmed it was full of dairy, they changed my plate and supplied a fresh potato pancake but did not offer fresh veg and did not apologise.
Dreadful, I won’t be staying there again. The welcome was terrible (made to wait whilst paperwork, not related to my stay, was completed, and then a very surly “Surname” and the key handed over without any grace at all), the bedside table was broken and clearly in danger of collapsing, no sockets anywhere near the bed (I have a sleep apnea machine, I had to sleep on the other side of the bed to enable it to reach at a real stretch) and then, despite making it very clear I was dairy intolerant (which they’d acknowledged) I was served dinner with a creamy sauce. When I queried that, and they confirmed it was full of dairy, they changed my plate and supplied a fresh potato pancake but did not offer fresh veg and did not apologise.
10
Ryan Williams, Annette Duxbury, Stephen
28 May 2025
·
Stayed 2 nights
Helpful staff
Helpful staff
2
Ryan
25 May 2025
·
Stayed 1 night
I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.
I stayed at the Macdonald Tickled Trout Hotel and unfortunately found the room in a poor state—thick dust under the bed, cobwebs, exposed wiring in the corner, and a mouse that ran across the floor and vanished beneath peeling carpet. That said, the woman on reception was fantastic—she was completely understanding, didn’t question my concerns, and immediately issued a full refund, along with free breakfast and parking. No fuss, no pushback—she handled it professionally and with empathy. The hotel clearly has major maintenance and cleanliness issues to fix, but I can’t fault the staff on duty for how they handled it.
6
Ken
14 Aug 2023
·
Stayed 1 night
We did have some issues and made a complaint. I have to say how the receptionist and management dealt with our complaint was exemplary and restored my faith in Macdonald Hotels.
We did have some issues and made a complaint. I have to say how the receptionist and management dealt with our complaint was exemplary and restored my faith in Macdonald Hotels.
6
w a
21 Jul 2024
·
Stayed 1 night
I used this hotel regularly some years back Sadly this visit was not on a par with my previous visits. Staff were trying their best but under pressure with one girl almost in tears. The impact of brexit has left them short staffed and inexperienced 😔
I used this hotel regularly some years back Sadly this visit was not on a par with my previous visits. Staff were trying their best but under pressure with one girl almost in tears. The impact of brexit has left them short staffed and inexperienced 😔
4
George
23 Dec 2024
·
Stayed 1 night
Quite a dismal experience. All started with having to phone someone to request attendance at reception so that i could check in. A member of staff was walking past seeing I was waiting and didn’t mention a word. Then when someone else arrived after five minutes or so, I was advised that it would cost £5 for parking (not detailed on booking). Get to the room past the corridors that have not seen a lick of paint of had the deteriorating wallpaper replaced and things aren’t much better. Black marks on the walls, mould on the shower grout, dust in the light fittings, a TV from 2005.. it’s endless. Upon departure the next morning the breakfast was just as dire. Continental selection barely existent and the quality of cooked breakfast definitely isn’t aware winning as per their menu. For the price point they charge, steer clear.
Quite a dismal experience. All started with having to phone someone to request attendance at reception so that i could check in. A member of staff was walking past seeing I was waiting and didn’t mention a word. Then when someone else arrived after five minutes or so, I was advised that it would cost £5 for parking (not detailed on booking). Get to the room past the corridors that have not seen a lick of paint of had the deteriorating wallpaper replaced and things aren’t much better. Black marks on the walls, mould on the shower grout, dust in the light fittings, a TV from 2005.. it’s endless. Upon departure the next morning the breakfast was just as dire. Continental selection barely existent and the quality of cooked breakfast definitely isn’t aware winning as per their menu. For the price point they charge, steer clear.
8
MEENA
9 Mar 2025
·
Stayed 1 night
The personnel were absolutely lovely and helpful. Anne was wonderful and she had organised our meal after the kitchen had closed for a function. Everyone was so cheerful including the morning breakfast staff who were absolutely run off their feet as the hotel was quite full. We loved the whole Fawlty Towers set up :)
The personnel were absolutely lovely and helpful. Anne was wonderful and she had organised our meal after the kitchen had closed for a function. Everyone was so cheerful including the morning breakfast staff who were absolutely run off their feet as the hotel was quite full. We loved the whole Fawlty Towers set up :)
10
Lynn
30 Jun 2024
·
Stayed 1 night
We stopped overnight to break up a long journey with young children. Location was ideal and staff were brilliant, i cant remember the mans name but he served us at the bar and at breakfast the next morning. Very professional, kind, friendly and helpful made my stay a pleasure even tho i hadd my hands full with the little once he was always happy to assist which even the smell things make a big difference to busy mums. Room waa very large and well equipped, beds were clean and comfy. Bathroom could have done with a couple of repairs but it is an old hotel and it was nothing major.
We stopped overnight to break up a long journey with young children. Location was ideal and staff were brilliant, i cant remember the mans name but he served us at the bar and at breakfast the next morning. Very professional, kind, friendly and helpful made my stay a pleasure even tho i hadd my hands full with the little once he was always happy to assist which even the smell things make a big difference to busy mums. Room waa very large and well equipped, beds were clean and comfy. Bathroom could have done with a couple of repairs but it is an old hotel and it was nothing major.
10
Gary
26 May 2025
·
Stayed 1 night
Very friendly staff
Very friendly staff
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AI-generated summary based on recent guest reviews
Location
Convenient riverside setting just off the M6, handy for stopovers and trips to nearby areas. Some guests note traffic noise and a slightly tricky approach.
Related guest reviews
8
D
15 Nov 2023
·
Stayed 1 night
Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.
Excellent location on the banks of the River Ribble. The food was also excellent, but pricey. It was a pleasure to find on site car charging.
8
Rizwana
28 Apr 2024
·
Stayed 1 night
Good location
Good location
8
William
17 Nov 2024
·
Stayed 1 night
Good location easy parking but you have to pay nice and clean hotel would stay again
Good location easy parking but you have to pay nice and clean hotel would stay again
8
Iain
3 Jun 2024
·
Stayed 1 night
Lovely setting on the banks of River Ribble. Very convenient being just off the M6 but despite closeness to motorway was quiet so nothing to disturb sleep.
Lovely setting on the banks of River Ribble. Very convenient being just off the M6 but despite closeness to motorway was quiet so nothing to disturb sleep.
10
Carmelia
8 Jul 2024
·
Nice hotel, conveniently located.
Nice hotel, conveniently located.
8
Roy
16 Jun 2024
·
Stayed 2 nights
This is a great location to stop if on a long motorway journey.
This is a great location to stop if on a long motorway journey.
8
Sammy
20 Jul 2024
·
Stayed 1 night
Lovely little hotel right on the river ribble, so it was a nice view from our room. The room was nice, with comfortable beds & super comfy arm chairs. The hotel in general could do with a bit of tlc as it was quite dated. The only downside was the constant noise from the traffic from the motorway.
Lovely little hotel right on the river ribble, so it was a nice view from our room. The room was nice, with comfortable beds & super comfy arm chairs. The hotel in general could do with a bit of tlc as it was quite dated. The only downside was the constant noise from the traffic from the motorway.
10
Conor James
1 Oct 2024
·
Stayed 1 night
convienient to M6
convienient to M6
10
Sean
5 Jun 2025
·
Stayed 5 nights
Great location close to motorway very friendly welcome
Great location close to motorway very friendly welcome
4
Brian
30 Apr 2025
·
Stayed 1 night
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
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AI-generated summary based on recent guest reviews
Dining
Dining feedback is mixed: breakfasts are frequently described as limited, lukewarm or expensive, and menu items can be unavailable. Dinners range from satisfying to underwhelming, with bar prices sometimes seen as high.
Related guest reviews
2
Stephen
22 Sept 2023
·
Stayed 1 night
Given a room where toilet flush did not work. Moved to another room where telephone did not work, no pillow cases. Meal in the restaurant was dreadful in so many ways, and when we complained the Manager was in denial and extremely rude and unprofessional, dreadful treatment of a member of his stafff
Given a room where toilet flush did not work. Moved to another room where telephone did not work, no pillow cases. Meal in the restaurant was dreadful in so many ways, and when we complained the Manager was in denial and extremely rude and unprofessional, dreadful treatment of a member of his stafff
8
David
26 Mar 2024
·
Stayed 1 night
The evening food menu always has at least 3 things thats not available and been like this the last 3 times i have stayed but always different things
The evening food menu always has at least 3 things thats not available and been like this the last 3 times i have stayed but always different things
4
Rich
17 Jun 2024
·
Stayed 2 nights
4 star hotel maybe in 1994 but not in 2024, this hotel is seriously tired and is need in of major refurbishment and it wound seem that the housekeeping staff have also given up too as the rooms where incredibly dusty and the walls and carpets where stained. The bed sheets where clean though.
4 star hotel maybe in 1994 but not in 2024, this hotel is seriously tired and is need in of major refurbishment and it wound seem that the housekeeping staff have also given up too as the rooms where incredibly dusty and the walls and carpets where stained. The bed sheets where clean though.
4
Steve
22 Oct 2023
·
Stayed 1 night
I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.
I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact. The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!! I eventually got another room, again, no Wi-Fi. At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon. Ended up with beans on toast. Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.
6
Deborah
9 May 2025
·
Stayed 2 nights
Hotel is very tired! Rooms were ok (website photos are very definitely photo shopped!) Rooms were really hot despite the weather not being that hot, there was a fan in the room but that did little to cool the room down. Couldn't open windowsxas bugs/flies were flying around outside. Food was really good including breakfast but the breakfast staff were more interested in hiding round the corner chatting. Coukd be a fantastic venue but definitely needs updating.
Hotel is very tired! Rooms were ok (website photos are very definitely photo shopped!) Rooms were really hot despite the weather not being that hot, there was a fan in the room but that did little to cool the room down. Couldn't open windowsxas bugs/flies were flying around outside. Food was really good including breakfast but the breakfast staff were more interested in hiding round the corner chatting. Coukd be a fantastic venue but definitely needs updating.
4
Lauren
13 Oct 2024
·
Stayed 1 night
The breakfast took ages, the staff couldnt accommodate the amount of guests. Cooked breakfast came and slow and was plated on cold plates. Breakfast was really poor. The rooms decor was very dated, we had a double deluxe. There was only one towel for a room with two guests. The show screen didnt protect the water from running onto the bathroom floor, the bathroom floor was covered in water. The shower screen was placed on the wrong side of the bath handle.
The breakfast took ages, the staff couldnt accommodate the amount of guests. Cooked breakfast came and slow and was plated on cold plates. Breakfast was really poor. The rooms decor was very dated, we had a double deluxe. There was only one towel for a room with two guests. The show screen didnt protect the water from running onto the bathroom floor, the bathroom floor was covered in water. The shower screen was placed on the wrong side of the bath handle.
4
Steven
29 Jul 2023
·
Stayed 1 night
Massively overpriced, hardly any of the items menu in stock. I paid £20-£25 for breakfast only to find that half of the breakfast comes with an additional suppliment - you even have to pay an additional £4 for a latte at breakfast. Shame because i have stay at this hotel a lot over the years but never again.
Massively overpriced, hardly any of the items menu in stock. I paid £20-£25 for breakfast only to find that half of the breakfast comes with an additional suppliment - you even have to pay an additional £4 for a latte at breakfast. Shame because i have stay at this hotel a lot over the years but never again.
8
Steve
28 Dec 2024
·
Stayed 1 night
I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.
I believe this room was an upgrade from my previous stay. Slightly more spacious with a bigger more recently refurbished bathroom. But no power to the comfortable reclining chair and a dodgy tv controller. Breakfast was partial self service but the cooked food direct from the kitchen wasn’t hot and freshly prepared. Whole stay was excellent value though. Great location close to the M6 service station and EV charging very close.
4
Brian
30 Apr 2025
·
Stayed 1 night
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
Stayed here about 5 years ago and as I had business nearby seemed the right choice.. however, the rooms are neglected. Dust everywhere, skirting, TV, curtains and pelmet.. obviously not seen a Hoover in many months.. bathroom is quite small and who decided to put the loo so damned close to the wall?? You need to be a contortionist to wipe! Hairs in the sink and some sort of substance around the plug hole? Window over rider not secured to the window and quite a bit of road noise from M6. Food and drink is actually decent quality (except the chips as more like soggy raosties) but very high cost. Reduction on the portion size perhaps to bring costs back inline? First negative review I have had to leave in a long time. Would only come back if it was brought back to standard of previous years. Such a shame as it’s a lovely location next to the river with convenient links to the motorway and for Lake District.
6
Anthony
20 Aug 2024
·
Stayed 3 nights
Average hotel, a little dated, definitely showing signs of re vamp being needed. Restaurant food good but expensive. Room ok but bathroom needed a degree of elbow grease not seen recently. Breakfast generally cold and greasy, to the point where on our last morning we stuck to cereal and toast. Highly unlikely to return.
Average hotel, a little dated, definitely showing signs of re vamp being needed. Restaurant food good but expensive. Room ok but bathroom needed a degree of elbow grease not seen recently. Breakfast generally cold and greasy, to the point where on our last morning we stuck to cereal and toast. Highly unlikely to return.
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AI-generated summary based on recent guest reviews
2
Robert
22 Jun 2025
·
Stayed 1 night
Dirty room
Dirty room
10
Sean
5 Jun 2025
·
Stayed 5 nights
Great location close to motorway very friendly welcome
Great location close to motorway very friendly welcome
6
Julie
4 Jun 2025
·
Stayed 1 night
Very dated bedroom, two armchairs in bedroom were very old and in poor condition. The bathroom smelled very damp and foisty, there was lots of mould in the shower cubicle on the ceiling and around the tiles. The bed was comfy and the room was warm and quiet.
Very dated bedroom, two armchairs in bedroom were very old and in poor condition. The bathroom smelled very damp and foisty, there was lots of mould in the shower cubicle on the ceiling and around the tiles. The bed was comfy and the room was warm and quiet.
8
Paul
2 Jun 2025
·
Stayed 2 nights
Property very tired and in need of a good clean Staff excellent and still good value
Property very tired and in need of a good clean Staff excellent and still good value
2
Neil
30 May 2025
·
Stayed 1 night
Awful horrible dirty staff awful
Awful horrible dirty staff awful
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Macdonald Tickled Trout Hotel
Is parking available at the property?
Self-parking is available on-site for a fee of GBP 5 per day. Extended parking is also offered at GBP 10 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available for a fee of approximately GBP 22 per person, served on weekends from 8 AM to 11 AM.
Does the property allow pets?
Pets are allowed with a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of GBP 30, subject to availability.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible, and specific accessibility features are not detailed.
Where is the property located in relation to key landmarks?
The hotel is located on a river in Preston, within a 5-minute drive of Brockholes Nature Reserve and Deepdale. It is 2.8 miles from the University of Central Lancashire and 3.3 miles from Samlesbury Hall.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 22 per person
- Self parking fee: GBP 5 per day
- Extended parking fee: GBP 10 per day
- Pet fee: GBP 15 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: GBP 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Meeting rooms
Golf course (nearby)
Fishing
Fitness facilities
Luggage storage
General
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Smoke-Free Property
Snack Bar/Deli
Not Wheelchair Accessible
Parking
Electric car charging station
Parking (Long-term) (surcharge)
Parking (Self) (surcharge)
Activities
Golf course (nearby)
Fishing
Fitness facilities
Television in Common Areas
Terrace
Services
Meeting rooms
Laundry service
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Banquet Hall
Conference Center
Conference Space
Wedding Services
Internet
Free wi-fi
Internet (Wired) (free)