Volver a buscar

Sudima Hotel Lake Rotorua

104 US$

/ noche

Promedio para octubre

Sudima Hotel Lake Rotorua - Image 1

Sudima Hotel Lake Rotorua - Habitación

Sudima Hotel Lake Rotorua - Habitación

Sudima Hotel Lake Rotorua - Vistas desde la habitación

Sudima Hotel Lake Rotorua - Restaurante

Precios para Sudima Hotel Lake Rotorua

Selecciona fechas para ver precios y disponibilidad

104 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Sudima Hotel Lake Rotorua, los precios por noche son de 91 US$ de media en el mes más barato (junio) y de 169 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en Sudima Hotel Lake Rotorua por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	129 US$
febrero	169 US$
marzo	137 US$
abril	119 US$
mayo	101 US$
junio	91 US$
julio	96 US$
agosto	91 US$
septiembre	104 US$
octubre	104 US$
noviembre	114 US$
diciembre	113 US$

Más caro: febrero (aprox. 169 US$)

Más barato: junio (aprox. 91 US$)

Acerca de esta propiedad

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Otros servicios de este hotel incluyen conexión a Inter...

Servicios

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también jardín donde sentarte a contemplar el paisaje. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una televisión en la zona común.

Servicios empresariales

Tendrás check-in exprés, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Rotorua? En este hotel tienes a tu disposición 323 metros cuadrados de espacio con zona para conferencias y 4 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Come algo en Okareka Restaurant, restaurante con un bar o lounge, o simplemente llama al servicio de habitaciones con horario limitado. Se ofrece un desayuno bufé todos los días de 06:00 a 10:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 247 habitaciones con aire acondicionado y frigorífico. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si te alojas en Sudima Lake Rotorua, disfrutarás de una céntrica ubicación en Rotorua, a pocos pasos de Lago Rotorua y Polynesian Spa. Además, este hotel se encuentra a 0,5 km de Tamaki Maori Village (atracción cultural) y a 4,5 km de Redwoods Whakarewarewa Forest (parque natural).

Qué hay cerca

Lago Rotorua(0.1 millas)
Polynesian Spa(0.2 millas)
Jardines del Gobierno(0.2 millas)
Rotorua Arts Village (galería de arte)(0.2 millas)
Tamaki Maori Village (atracción cultural)(0.3 millas)
Centro de artes escénicas Sir Howard Morrison(0.5 millas)
Centro de visitantes i-SITE de Rotorua(0.5 millas)
Centro comercial Rotorua Central Mall(0.5 millas)
Rotorua Museum(0.5 millas)
Mercado nocturno de Rotorua(0.5 millas)
Centro de eventos Rotorua Energy(0.6 millas)
Lakes Performing Arts Centre(0.6 millas)
Parque Kuirau(0.7 millas)
Centro comercial Eat Street(0.7 millas)
Matariki Hangi & Maori Cultural Performance(0.8 millas)
El aeropuerto más práctico para llegar a Sudima Lake Rotorua se encuentra en Rotorua (ROT-A. Regional de Rotorua)(5.5 millas)

Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Servicio de tintorería

Ubicación

1000 Eruera Street, Rotorua, Nueva Zelanda

Lago Rotorua (0.1 millas)

Polynesian Spa (0.2 millas)

Jardines del Gobierno (0.2 millas)

Rotorua Arts Village (galería de arte) (0.2 millas)

Tamaki Maori Village (atracción cultural) (0.3 millas)

Centro de artes escénicas Sir Howard Morrison (0.5 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación clásica con 2 camas individuales

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Habitación Deluxe (King)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

10

Habitación Deluxe con 2 camas individuales

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

10

Habitación familiar (Classic)

Detalles de la oferta

1 Cama Doble Extragrande

y

2 Camas Individuales

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

6

Habitación superior (King)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Habitación superior con 2 camas individuales

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Habitación (King)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

8

Habitación familiar (Deluxe)

Detalles de la oferta

1 Cama Doble Extragrande

y

2 Camas Individuales

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

10

Suite Deluxe

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

6

Habitación triple clásica

Detalles de la oferta

1 Cama Doble Extragrande

y

2 Camas Individuales

Capacidad: 3

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Sudima Hotel Lake Rotorua

7.5

Bueno

Basado en 1036 comentarios verificados

¿Quién se queda aquí?

Trabajo

7%

Pareja

33%

Familia

48%

Grupo

7%

Solo/a

2%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Sudima Hotel Lake Rotorua, los viajeros elogian constantemente su ubicación frente al lago, cerca del Polynesian Spa, y el personal amable y servicial, al tiempo que señalan que las habitaciones son anticuadas y el mantenimiento es inconsistente, el Wi‑Fi es irregular y la temperatura o disponibilidad de la piscina es variable.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Sudima Hotel Lake Rotorua, los viajeros elogian constantemente su ubicación frente al lago, cerca del Polynesian Spa, y el personal amable y servicial, al tiempo que señalan que las habitaciones son anticuadas y el mantenimiento es inconsistente, el Wi‑Fi es irregular y la temperatura o disponibilidad de la piscina es variable.

El complejo en sí tiene un aspecto más antiguo, y la limpieza y el mantenimiento varían entre los edificios y las habitaciones. Las instalaciones incluyen un bar y un restaurante, lavandería de autoservicio y aparcamiento en el lugar, pero no hay gimnasio y algunos bloques de alojamiento carecen de ascensor. El desayuno y otras comidas suelen recibir buenas valoraciones, aunque algunos huéspedes encontraron los precios elevados o el café de barista con cargo adicional. En general, es una base práctica para explorar Rotorua si la modernidad no es su prioridad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones en el lugar incluyen un bar, un restaurante, lavandería de autoservicio y aparcamiento; algunos bloques de alojamiento no tienen ascensor. La piscina es pequeña y se ha informado que está fría o temporalmente cerrada, y no hay gimnasio.

Reseñas de huéspedes relacionadas

6

Maria Teresa

13 dic 2024

·

Se alojó 2 noches

I like the service, location and the hotel in general except there is no gym facilities in this hotel.

I like the service, location and the hotel in general except there is no gym facilities in this hotel.

8

Danny

5 may 2024

·

Se alojó 2 noches

Rooms are good size. Non-smoking rooms are farthest from main building. Pool wasn’t warm, bit of s let down. Parking ok but you might compete for a spot close to your room. Breakfast was awesome

Rooms are good size. Non-smoking rooms are farthest from main building. Pool wasn’t warm, bit of s let down. Parking ok but you might compete for a spot close to your room. Breakfast was awesome

6

Glenn

8 ago 2024

·

Se alojó 1 noche

The pool was out of commission

The pool was out of commission

2

Thais

24 ago 2025

·

Se alojó 1 noche

There is no indoor pool, the water was freezing.

There is no indoor pool, the water was freezing.

8

Davin

9 mar 2025

·

Se alojó 2 noches

Great staff all round. Cocktails were especially good.

Great staff all round. Cocktails were especially good.

10

June

11 ene 2025

·

Se alojó 2 noches

Very good value for what you are paying. Nice hotel pool. Pool towels are picked up from reception. Handy guest laundry. Easy walking distance to restaurants at 10-15 minutes. Good comfortable hotel. Nice staff.

Very good value for what you are paying. Nice hotel pool. Pool towels are picked up from reception. Handy guest laundry. Easy walking distance to restaurants at 10-15 minutes. Good comfortable hotel. Nice staff.

10

Suzanne

1 mar 2025

·

Se alojó 2 noches

We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!

We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!

8

Danielle

2 ene 2023

·

Se alojó 19.358 noches

Tip: if mobility impaired or you have trouble carrying bags up a flight of stairs mention this when booking there are only elevators in the main building. Lovely hotel centrally located. Laundry on site which is handy. Restaurant is nice although limited menu. Staff very helpful. Heated pool was nice.

Tip: if mobility impaired or you have trouble carrying bags up a flight of stairs mention this when booking there are only elevators in the main building. Lovely hotel centrally located. Laundry on site which is handy. Restaurant is nice although limited menu. Staff very helpful. Heated pool was nice.

8

John

7 may 2024

·

Se alojó 2 noches

No gym on property, elevator didn’t work upon my arrival (worked later). The staff were heplful. The location is central to many sites.

No gym on property, elevator didn’t work upon my arrival (worked later). The staff were heplful. The location is central to many sites.

6

Shoko

1 oct 2023

·

Se alojó 1 noche

In the building of our room, elevator doesn't exist. We had to go up stairs with heavy baggage.

In the building of our room, elevator doesn't exist. We had to go up stairs with heavy baggage.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es variada: algunos huéspedes encontraron las habitaciones ordenadas, mientras que otros informaron de baños con moho u olor a humedad, alfombras manchadas, suelos mojados por fugas y ocasionales lagunas en el servicio.

Reseñas de huéspedes relacionadas

2

John

8 feb 2023

·

Se alojó 4 noches

The accommodation was dirty, stains on the carpet, mould in tbe showers and on the basins ans windows. It smelt damp. No one did a service on our room, we had to ask 4 times over 2 days to ask them to vacuum the floor, they did nit give us towels ans toilet paper we had to ask for it

The accommodation was dirty, stains on the carpet, mould in tbe showers and on the basins ans windows. It smelt damp. No one did a service on our room, we had to ask 4 times over 2 days to ask them to vacuum the floor, they did nit give us towels ans toilet paper we had to ask for it

4

Nickolas

26 nov 2024

·

Se alojó 4 noches

Older building with dirty dishes left outside of rooms. Our room itself was fine. Our shower appeared to be leaking into the carpet through the wall possibly, the floor in front of the bathroom was wet for our whole stay. The wifi in the 200 building was unusable, terrible spoty connection. Likely wouldnt stay again. The pictures made this place seem much nicer than it was.

Older building with dirty dishes left outside of rooms. Our room itself was fine. Our shower appeared to be leaking into the carpet through the wall possibly, the floor in front of the bathroom was wet for our whole stay. The wifi in the 200 building was unusable, terrible spoty connection. Likely wouldnt stay again. The pictures made this place seem much nicer than it was.

6

Gulten

5 ene 2024

·

Se alojó 1 noche

🙃We stayed for only one night in room 650 and Bathroom fittings are very unpleasant, very old and very dirty looking. The coffee sachets includes only half tea teaspoon of coffee which gives no taste for a cup of coffee and they put only 2 sachets for two people. 😊. Bedding sheets and bathroom towels were very clean. Overall we thought $300 were too much for one night in this hotel.

🙃We stayed for only one night in room 650 and Bathroom fittings are very unpleasant, very old and very dirty looking. The coffee sachets includes only half tea teaspoon of coffee which gives no taste for a cup of coffee and they put only 2 sachets for two people. 😊. Bedding sheets and bathroom towels were very clean. Overall we thought $300 were too much for one night in this hotel.

6

Pinkeshkumar

19 dic 2024

·

Se alojó 2 noches

Inconsistent with the photos shown online. The actual room was quite outdated. The carpet was old and stained. Furnishings were not clean and the bathroom was not modern. Disappointed!

Inconsistent with the photos shown online. The actual room was quite outdated. The carpet was old and stained. Furnishings were not clean and the bathroom was not modern. Disappointed!

8

Debbie

25 may 2025

·

Se alojó 3 noches

The family room we first were given was mouldy and musty causing asthma flare. This room/ is not suitable for guests. I had booked a double room but offered the family which i agreed too. However, the staff were very helpful and moved us quickly the next day when requested. The rest of our stay was very comfortable, convienient and staff friendly and helpful.

The family room we first were given was mouldy and musty causing asthma flare. This room/ is not suitable for guests. I had booked a double room but offered the family which i agreed too. However, the staff were very helpful and moved us quickly the next day when requested. The rest of our stay was very comfortable, convienient and staff friendly and helpful.

10

Tom

2 dic 2025

·

Se alojó 3 noches

The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.

The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.

4

Deon

22 feb 2024

·

Se alojó 3 noches

The rooms are in a very bad condition with marks on the carpet and the tiles. It was dirty in the corners of the room and the shower.

The rooms are in a very bad condition with marks on the carpet and the tiles. It was dirty in the corners of the room and the shower.

6

Paul

17 jul 2023

·

Se alojó 2 noches

Bathroom was not very clean.

Bathroom was not very clean.

2

Fabian

22 abr 2025

·

Se alojó 2 noches

Die Umgebung riecht bestialisch nach faulen Eiern. Das Badezimmer war sehr dreckig. Die Fugen waren schwarz und die Fliesen verdreckt. Die Abflussstopfen war wegen des Drecks stark verfärbt. Die Mechanik der Tür wirkte wie die eines Scheunentors. Es gibt keine Kleiderhaken und nur einen Mülleimer im Badzimmer. Die Fenster waren sehr schmutzig. Ich war froh, als ich den Ort endlich verlassen habe…

Die Umgebung riecht bestialisch nach faulen Eiern. Das Badezimmer war sehr dreckig. Die Fugen waren schwarz und die Fliesen verdreckt. Die Abflussstopfen war wegen des Drecks stark verfärbt. Die Mechanik der Tür wirkte wie die eines Scheunentors. Es gibt keine Kleiderhaken und nur einen Mülleimer im Badzimmer. Die Fenster waren sehr schmutzig. Ich war froh, als ich den Ort endlich verlassen habe…

4

Sasha

11 feb 2024

·

Se alojó 2 noches

The room didn't have a working phone and one of the lights didn't work. We also found a cookie in the bed which was a bit shocking. We had a base camp to come back to while we were out but I feel like the room could have been equipped better.

The room didn't have a working phone and one of the lights didn't work. We also found a cookie in the bed which was a bit shocking. We had a base camp to come back to while we were out but I feel like the room could have been equipped better.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas y a veces espaciosas, pero muchos señalan una decoración anticuada y problemas de mantenimiento, como duchas débiles o inestables, ruido de los pasillos o del exterior y olores a humedad ocasionales. La fiabilidad del Wi‑Fi varía ampliamente según el edificio, y algunos informan de un servicio muy deficiente o nulo.

Reseñas de huéspedes relacionadas

10

sarah

22 may 2025

·

Se alojó 1 noche

Lake view

Lake view

6

Janine

15 jul 2024

·

Se alojó 2 noches

We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.

We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.

4

Nickolas

26 nov 2024

·

Se alojó 4 noches

Older building with dirty dishes left outside of rooms. Our room itself was fine. Our shower appeared to be leaking into the carpet through the wall possibly, the floor in front of the bathroom was wet for our whole stay. The wifi in the 200 building was unusable, terrible spoty connection. Likely wouldnt stay again. The pictures made this place seem much nicer than it was.

Older building with dirty dishes left outside of rooms. Our room itself was fine. Our shower appeared to be leaking into the carpet through the wall possibly, the floor in front of the bathroom was wet for our whole stay. The wifi in the 200 building was unusable, terrible spoty connection. Likely wouldnt stay again. The pictures made this place seem much nicer than it was.

4

Noelia

5 ene 2025

·

Se alojó 1 noche

I was very disappointed by our stay here. It was a 3 star hotel not 4. The room that we stayed in looked like it hadn’t been remodeled since 1980 and the bathroom had pink stuff all over the walls. The whole establishments with the exception of the lobby was just old and grimy. We were charged full price for a room that did NOT have WiFi. They apologized at the front desk for some buildings not having WiFi but I can not believe they still had the nerve to charge us full price. We stayed over new years mind you. The craziest experience we had was when we grabbed coffee in the morning. It took them almost 20min to make one almond latte and one black coffee. There were two guys at the machine and no other orders but ours. They made all these random drinks and gave them to us and we were like ‘just a black coffee please’ maybe 5 times and they did not understand. I am happy to be patient for things but this was unlike anything I’ve ever seen. These people were not speaking English and in a customer facing role. They stared at the machine like they’d never seen a coffee machine in their life. They even tried to put the coffee sleeve (the one that keeps you from burning your hands) through the top of the coffee that had a lid on. Obviously it wasn’t going to fit nor is that how coffee sleeves are put on. They had no idea what they were doing. I would honestly never stay at this hotel just because the price and quality of stay were not compatible in the slightest.

I was very disappointed by our stay here. It was a 3 star hotel not 4. The room that we stayed in looked like it hadn’t been remodeled since 1980 and the bathroom had pink stuff all over the walls. The whole establishments with the exception of the lobby was just old and grimy. We were charged full price for a room that did NOT have WiFi. They apologized at the front desk for some buildings not having WiFi but I can not believe they still had the nerve to charge us full price. We stayed over new years mind you. The craziest experience we had was when we grabbed coffee in the morning. It took them almost 20min to make one almond latte and one black coffee. There were two guys at the machine and no other orders but ours. They made all these random drinks and gave them to us and we were like ‘just a black coffee please’ maybe 5 times and they did not understand. I am happy to be patient for things but this was unlike anything I’ve ever seen. These people were not speaking English and in a customer facing role. They stared at the machine like they’d never seen a coffee machine in their life. They even tried to put the coffee sleeve (the one that keeps you from burning your hands) through the top of the coffee that had a lid on. Obviously it wasn’t going to fit nor is that how coffee sleeves are put on. They had no idea what they were doing. I would honestly never stay at this hotel just because the price and quality of stay were not compatible in the slightest.

6

Joseph Peter

2 nov 2024

·

Se alojó 2 noches

Decent hotel but room appeared dated.

Decent hotel but room appeared dated.

6

Neil

21 ene 2026

·

Se alojó 1 noche

Average hotel badly designed. Very spotty internet Poor shower

Average hotel badly designed. Very spotty internet Poor shower

8

Mohammad

7 ene 2025

·

Se alojó 2 noches

Generally good facilities with great access to town. Wifi was down for most of stay and coverage is not best

Generally good facilities with great access to town. Wifi was down for most of stay and coverage is not best

6

Christine

17 ago 2025

·

Se alojó 2 noches

Shower was very lukewarm and they tried to fix it on the last day it kept fluctuating between lukewarm and cold

Shower was very lukewarm and they tried to fix it on the last day it kept fluctuating between lukewarm and cold

8

Johnathan

16 mar 2025

·

Se alojó 1 noche

The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town

The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town

8

Kim

20 abr 2024

·

Se alojó 1 noche

Great stay, probably would like PowerPoints closer to the bed. Also the hallway doors are not very soundproof and woke up by a bunch of people taking in the hallway early

Great stay, probably would like PowerPoints closer to the bed. Also the hallway doors are not very soundproof and woke up by a bunch of people taking in the hallway early

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable y servicial, con respuestas rápidas a los problemas y flexibilidad ocasional en el registro de entrada. Algunos huéspedes informaron de retrasos, largas colas o una falta de seguimiento en el servicio de habitaciones.

Reseñas de huéspedes relacionadas

10

Brendan

2 jul 2024

·

Se alojó 3 noches

Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.

Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.

10

James

15 sept 2024

·

Se alojó 2 noches

Our room was very nice, though the view over other lower roofing was pretty ugly, but who stands looking out the window when all of Rotorua is outside. This hotel had the friendliest staff everywhere we went, from the front counter check-in and occasional chat, the restaurant and bar staff. It made it such a comfortable place to be in at the start and end of every day. We could walk to the Polynesian Baths, and the city streets, so the location was great. We would definitely stay there again.

Our room was very nice, though the view over other lower roofing was pretty ugly, but who stands looking out the window when all of Rotorua is outside. This hotel had the friendliest staff everywhere we went, from the front counter check-in and occasional chat, the restaurant and bar staff. It made it such a comfortable place to be in at the start and end of every day. We could walk to the Polynesian Baths, and the city streets, so the location was great. We would definitely stay there again.

10

Tom

2 dic 2025

·

Se alojó 3 noches

The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.

The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.

10

Fiona

5 may 2024

·

Se alojó 3 noches

Great stay in a very comfortable room. Friendly staff and excellent customer service. We had an issue with the fridge in our room, rang Reception, Maintenance Man arrived within 10mins. Couldn’t fix the issue so brought a new fridge within 30mins.

Great stay in a very comfortable room. Friendly staff and excellent customer service. We had an issue with the fridge in our room, rang Reception, Maintenance Man arrived within 10mins. Couldn’t fix the issue so brought a new fridge within 30mins.

2

Farzana

31 dic 2023

·

Se alojó 2 noches

Our bathroom was flooded upon request for room service clean no one turned up we paid $600 for 2nights but ts just waste of money. We mention this on reception no possibility of help or support assisted.

Our bathroom was flooded upon request for room service clean no one turned up we paid $600 for 2nights but ts just waste of money. We mention this on reception no possibility of help or support assisted.

10

Bronwyn

3 jun 2024

·

Se alojó 2 noches

The staff were very helpful and appreciated

The staff were very helpful and appreciated

6

Tania

8 feb 2023

·

Se alojó 6 noches

The best of the hotel is the location, but in general, the hotel is not well kept and although the staff is very friendly they are a bit inefficient, once my keys stopped working and I had to make a 40min line on the desk to get to talk to the reception.

The best of the hotel is the location, but in general, the hotel is not well kept and although the staff is very friendly they are a bit inefficient, once my keys stopped working and I had to make a 40min line on the desk to get to talk to the reception.

6

Miriam

25 nov 2023

·

Se alojó 1 noche

Unfortunately we had to wait 2.5 hours after check in time for our room to be available. The TV wasn’t working properly and the carpet was still wet.

Unfortunately we had to wait 2.5 hours after check in time for our room to be available. The TV wasn’t working properly and the carpet was still wet.

10

Jackie

30 nov 2024

·

Se alojó 3 noches

Great stay from start to finish. The staff were outstanding - always friendly and ready to help. Nothing was ever too much trouble for them and they willingly went the extra mile to make our stay as easy and enjoyable as possible.

Great stay from start to finish. The staff were outstanding - always friendly and ready to help. Nothing was ever too much trouble for them and they willingly went the extra mile to make our stay as easy and enjoyable as possible.

2

Fraser

28 ene 2025

·

Se alojó 1 noche

My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.

My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación frente al lago, junto al Polynesian Spa y los Government Gardens, con fácil acceso a pie al centro de la ciudad, restaurantes y atracciones. Algunos señalaron el olor típico a azufre de Rotorua en la zona.

Reseñas de huéspedes relacionadas

8

Taran

18 jul 2025

·

Se alojó 2 noches

Looks like property has been recently renovated. Great location next to the lake and by the Polynesian pools. Would definitely recommend.

Looks like property has been recently renovated. Great location next to the lake and by the Polynesian pools. Would definitely recommend.

8

John David

26 feb 2025

·

Se alojó 1 noche

Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.

Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.

10

Jeffrey

23 mar 2025

·

An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

10

Wendy

5 ene 2023

·

Se alojó 19.360 noches

Great location

Great location

10

Hua

1 oct 2023

·

Se alojó 2 noches

Great location, beautiful view. 2 mins walk to Polynesian Spa!

Great location, beautiful view. 2 mins walk to Polynesian Spa!

10

Kim

27 nov 2024

·

Se alojó 1 noche

Hotel in a great location. Close to a spa and shops. Easy walk to local attractions and parks

Hotel in a great location. Close to a spa and shops. Easy walk to local attractions and parks

8

Claire

7 ene 2024

·

Se alojó 3 noches

The hotel is conveniently located on the shore of the lake, beside the Government Gardens and within a short walk of the city centre. The hotel has good facilities, including a restaurant and a pool, with discounted access provided to the nearby Polynesian Spa. The room was comfortable. The staff were good.

The hotel is conveniently located on the shore of the lake, beside the Government Gardens and within a short walk of the city centre. The hotel has good facilities, including a restaurant and a pool, with discounted access provided to the nearby Polynesian Spa. The room was comfortable. The staff were good.

10

Suzanne

1 mar 2025

·

Se alojó 2 noches

We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!

We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!

8

Peter

13 may 2023

·

Se alojó 2 noches

Conveniently located near the lake with lots of free parking. Wish there was an elevator in the adjacent building where our room was located. The smell of the geothermal sulfur was a shock initially and can be strong near the lake.

Conveniently located near the lake with lots of free parking. Wish there was an elevator in the adjacent building where our room was located. The smell of the geothermal sulfur was a shock initially and can be strong near the lake.

8

Catherine

2 ene 2025

·

Se alojó 2 noches

Just opposite the Polynesian spa and a short walk into town. Comfortable hotel and good food. Plenty of parking

Just opposite the Polynesian spa and a short walk into town. Comfortable hotel and good food. Plenty of parking

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el restaurante del hotel reciben elogios frecuentes, con varias menciones a cenas sabrosas, servicio de habitaciones y cócteles. Algunos huéspedes sintieron que el desayuno era caro o limitado, y el café de barista podría tener un coste adicional.

Reseñas de huéspedes relacionadas

8

Kate

3 feb 2024

·

Se alojó 1 noche

Ticks in all boxes. Close to the Polynesian spa, but also hotel has its own pool. Maybe I was just lucky, but it was very quiet and I had a good sleep at night while hotel was full. Check out the restaurant. While menu seems boring, the food is actually delicious.

Ticks in all boxes. Close to the Polynesian spa, but also hotel has its own pool. Maybe I was just lucky, but it was very quiet and I had a good sleep at night while hotel was full. Check out the restaurant. While menu seems boring, the food is actually delicious.

10

Jeffrey

23 mar 2025

·

An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

8

Yvonne

24 jun 2024

·

Se alojó 2 noches

Polynesian Pools and lovely walk around lake. Breakfast expensive and muffins not fresh.

Polynesian Pools and lovely walk around lake. Breakfast expensive and muffins not fresh.

8

Danny

5 may 2024

·

Se alojó 2 noches

Rooms are good size. Non-smoking rooms are farthest from main building. Pool wasn’t warm, bit of s let down. Parking ok but you might compete for a spot close to your room. Breakfast was awesome

Rooms are good size. Non-smoking rooms are farthest from main building. Pool wasn’t warm, bit of s let down. Parking ok but you might compete for a spot close to your room. Breakfast was awesome

6

sabur

1 ene 2024

·

Se alojó 5 noches

Very outdated Bathroom, Breakfast is not the best, you have to pay for good coffee extra. It is Not value for Money at all. I was under impression that this property is 4 star !!! but should be 2.5 or a push for 3 star.

Very outdated Bathroom, Breakfast is not the best, you have to pay for good coffee extra. It is Not value for Money at all. I was under impression that this property is 4 star !!! but should be 2.5 or a push for 3 star.

10

Spencer

26 oct 2025

·

Se alojó 3 noches

Lovely room, pleasant welcoming staff. Breakfast great .

Lovely room, pleasant welcoming staff. Breakfast great .

8

Davin

9 mar 2025

·

Se alojó 2 noches

Great staff all round. Cocktails were especially good.

Great staff all round. Cocktails were especially good.

10

Serina

5 jun 2025

·

Se alojó 1 noche

Nice bedding and great dinner at the restaurant

Nice bedding and great dinner at the restaurant

8

Ripeka

13 jun 2023

·

Se alojó 1 noche

Pool was cold. Breakfast was excellent. Staff helpful and cheerful.

Pool was cold. Breakfast was excellent. Staff helpful and cheerful.

10

Richard

2 mar 2025

·

Se alojó 2 noches

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Elizabeth

28 ago 2026

·

Se alojó 1 noche

Nice big rooms .

Nice big rooms .

8

Candice

7 ago 2026

·

Se alojó 1 noche

We stayed in a Family room (one room with a king bed and the 2nd room with two twin beds). Our room was clean, quiet and comfortable. The bathroom was a bit small but fine if you can get ready one at a time. We absolutely loved the use of Te Reo across the hotel signage and the beautiful local artwork and significant history told in the artwork. We had a lovely experience with Sevyn at checkin who was incredibly helpful. The one disappointing experience was that prior to our stay I had messaged and requested a late checkout of midday so I could dial into an important meeting, the manager replied said no problem. Sevyn also confirmed this at checkin. Well 7mins past the regular 11am checkout time, and in the middle of my online meeting the phone started ringing with reception asking when we would be checking out - I had to explain I had requested a late checkout “oh yeah that’s in the notes” so back to my meeting only at 11:16 housekeeping banging repeatedly on the door to ask if we had checked out. Again had to stop my meeting to answer the door and these questions. So after a great stay it ended in a frustrating last hour and two rude encounters from staff who could have read “the notes” and not disturbed me. Upon checkout I mentioned this to the receptionist who admitted it was her who had dialled and that she had just not bothered to check the notes. So just a word of war in for anyone requesting a late checkout out.

We stayed in a Family room (one room with a king bed and the 2nd room with two twin beds). Our room was clean, quiet and comfortable. The bathroom was a bit small but fine if you can get ready one at a time. We absolutely loved the use of Te Reo across the hotel signage and the beautiful local artwork and significant history told in the artwork. We had a lovely experience with Sevyn at checkin who was incredibly helpful. The one disappointing experience was that prior to our stay I had messaged and requested a late checkout of midday so I could dial into an important meeting, the manager replied said no problem. Sevyn also confirmed this at checkin. Well 7mins past the regular 11am checkout time, and in the middle of my online meeting the phone started ringing with reception asking when we would be checking out - I had to explain I had requested a late checkout “oh yeah that’s in the notes” so back to my meeting only at 11:16 housekeeping banging repeatedly on the door to ask if we had checked out. Again had to stop my meeting to answer the door and these questions. So after a great stay it ended in a frustrating last hour and two rude encounters from staff who could have read “the notes” and not disturbed me. Upon checkout I mentioned this to the receptionist who admitted it was her who had dialled and that she had just not bothered to check the notes. So just a word of war in for anyone requesting a late checkout out.

10

Jordan

15 jul 2026

·

Se alojó 1 noche

Always amazing stay here will be returning again

Always amazing stay here will be returning again

10

Jonathan

13 jul 2026

·

Se alojó 3 noches

Clean room, friendly and helpful staff. Nothing to complain about 😃

Clean room, friendly and helpful staff. Nothing to complain about 😃

10

Hannah

30 jun 2026

·

Se alojó 2 noches

Convenient with everything we needed.

Convenient with everything we needed.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.