Name: Millennium Hotel Rotorua
Address: 1270 Hinemaru Street, Rotorua, Región de Bay of Plenty, NZ
Price range: 122 US$–625 US$ per night
Rating: 8.13

Opiniones de los huéspedes

En el Millennium Hotel Rotorua, los viajeros destacan constantemente la ubicación céntrica y accesible a pie, cerca del lago y el Polynesian Spa, así como el personal amable y servicial, y la popular piscina climatizada y las piscinas de hidromasaje solo para adultos como los aspectos más destacados de su estancia.

La calidad de las habitaciones es variable: los espacios renovados resultan modernos y confortables con vistas al jardín o al lago, mientras que otras son pequeñas o anticuadas, con un aislamiento acústico deficiente y una conexión Wi‑Fi irregular. El desayuno y la restauración reciben opiniones encontradas, desde excelentes buffets y cenas sabrosas hasta una selección limitada o una mala relación calidad-precio. Las operaciones presentan algunos inconvenientes ocasionales, como registros de entrada lentos, problemas de mantenimiento (aire acondicionado, llaves) y obras o eventos privados que restringen el acceso. En general, se espera una base conveniente con buenas instalaciones, pero habitaciones y restauración desiguales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Muchos huéspedes elogian la amplia piscina climatizada y los jacuzzis solo para adultos. Algunas instalaciones se ven anticuadas, el gimnasio necesita atención, el aparcamiento puede ser limitado en los momentos de mayor afluencia y, en ocasiones, las obras o los eventos privados restringen el acceso.

Reseñas de huéspedes relacionadas

10

Lealani

13 ago 2024

·

Se alojó 1 noche

I liked the overall experience was great, I feel there is room for improvement in regards to the Gym needs some love and attention, Bathroom could do with a replacement of grout. Update the pictures on your website, to reflect what your getting.

8

Amie

29 jul 2025

·

Se alojó 2 noches

Parking was over capacity, the secondary car park does not feel as secure. A few leaks about the place in the heavy rain. Just shows age. Good food options though. And obviously a fantastic location. Make sure to book ahead if you want to get a massage or treatment, can be busy.

8

Jacqueline

11 ene 2023

·

Se alojó 19.367 noches

I have always liked this hotel for its swimming pool. But this time the pool was too cold, while the hot funds were too hot to get into, with no instructions on how to work the spa bubbles. The internet connection is terrible. You have to stand in the corridor or sit near reception to get any useful connection. The foyer bar was closed. Post COVID staff shortages.

4

Stephanie

7 jun 2024

·

Se alojó 2 noches

We were so disappointed with this property. We booked due to them advertising a hot tub and onsite Spa and extended our planned stay in Rotorua by an extra day to give ourselves time to enjoy the facilities. We were looking forward to a relaxing soak and booking in massages so we were incredibly disappointed when we discovered on arrival that under-16’s were not permitted in the hot tubs or Spa and that the Spa was not even open on the days of our stay. The “heated” pool was tepid so again, very disappointed. Walking through the hotel trying to get to poolside bar, pool, etc,,,,many access routes were closed for renovations and signage was non-existent for detours. This hotel advertised as being child-friendly; it most certainly was not. Felt we wasted the extra day we could have moved on to another place to explore. Would not return.

8

Christina

19 dic 2024

·

Se alojó 3 noches

Bokade för det hade pool, men poolen var ej öppen nör vi kom dit. Stod öven 2 restauranger men fanns bara en.

10

Angie

21 nov 2025

·

Se alojó 2 noches

Everything about this hotel was perfection! The rooms were clean and the beds were extremely comfortable. The hotel is huge, and we always got a park in the parking area. The pool and hot pools were quiet and relaxing, and the hotel bar makes a delicious negroni. It's close to lots of good spots to eat in Rotorua, we felt very relaxed here!

10

Laurel-Lee

5 ene 2026

·

Se alojó 2 noches

Well located hotel, 2 min walk to Polynesian Spa. On-site parking. We loved the indoor-outdoor heated swimming pool, and the restaurant offers a nice buffet breakfast. Enjoyed a nice dinner in the hotel restaurant, which was very quiet.

8

Mark

14 nov 2024

·

Se alojó 1 noche

We enjoyed having a view of the lake. Swimming pool is big enough to have a proper swim. Good location. We used free ev charger.

10

Heather

16 jul 2025

·

Se alojó 1 noche

I just felt very calm and relaxed during my stay. It was very peaceful. The staff were all friendly and the pool and gym were great. Wish I could of stayed longer. Will definitely be back 😊

8

Melissa

28 jun 2025

·

Se alojó 2 noches

Free parking in great location. The room had great space, was clean and new. Great amenities including pool and hot pool in spa. Would stay there again. Stayed in room with view, but it was just the parking of the Polynesian Spa - would not recommend spending extra on that, nor for breakfast. Unfortunately, the breakfast offerings were not great (taste and variety) with bad coffee (better one was extra). Of note: The hotel was getting work done. Thankfully, the construction was not noticeable in terms of noise. I think it will be all better once completed. Would consider staying again if back in Rotorua!

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Limpieza

Muchas reseñas describen el hotel como muy limpio o impecable. Otros señalan deficiencias como moho o suciedad en los baños, pelos o papeleras llenas, junto con signos de desgaste en algunas áreas.

Reseñas de huéspedes relacionadas

4

Murray

10 feb 2023

·

Se alojó 1 noche

Close to the Lake and City Center area with free parking. What is unacceptable is mold on the shower grout and general tardiness of the room. Looks like a refurbishment is in order.

10

Carissa

1 ene 2026

·

Se alojó 1 noche

Quick, no fuss check in. Spacious and spotless room. Super convenient location

4

Paul

13 ene 2023

·

Se alojó 1 noche

This hotel had an indoor heated pool. It was a good size, child friendly and warm. There were no changing rooms so we had to get changed in our room and walk through the hotel to the pool. The room was an okay size and the beds were very comfortable. The room did feel very dark and the bathroom felt like you were in a basement. The cleanliness was disgusting especially in the bathroom and shower. The shower had slimy pink bacteria on the tiles and in the grout. When we wiped them, this came off which means it hadn't been cleaned for a while. Our child refused to step in the shower since it was so dirty.

10

Carina

28 jul 2025

·

Se alojó 2 noches

The hotel was very clean and comfortable. Had a lovely stay.

10

Peter

26 oct 2025

·

Se alojó 1 noche

Very clean and smart, with friendly and accommodating staff.

10

Xin

4 ene 2026

·

Se alojó 2 noches

Excellent location and spotless in the room. The hotel club is worth spending your money on

10

Michael

19 ene 2026

·

Se alojó 3 noches

Very clean hotel and the staff were very friendly

10

Nora

20 feb 2026

·

Se alojó 1 noche

Staff was great, rooms were clean and beds were comfortable

6

Courtney

28 jun 2025

·

Se alojó 2 noches

Rooms are very small since renovation. Very small. There is only one tiny bin in the bathroom with no liners and are not clean. Nor was the tile behind it.. we couldn't locate an ice maker and rang the front desk. I was provided an ice bucket, filled with ice, but someone had clearly vomited in and it wasn't properly cleaned. The pool is great. Some sharp and dangerous edges of tile for the wee ones, the staff tried hard and were lovely. Just wasn't what it used to be.

6

Tisha

19 ene 2025

·

Se alojó 2 noches

Most staff were kind of rude (save for a few who were friendly and helpful). The bathroom was barely acceptable when it came to cleanliness - there was pink mould in most of the grout as well as dusty corners everywhere. The swimming pool was quite warm and the 16 hot pools area was decently nice - the spa ladies were lovely and helpful. Worst part is probably the cleaner on checkout morning who started knocking while we were asleep at 8:30am to see if we had left, in total she knocked like three times well before checkout which was annoying. Checkout was easy breezy. 5.7/10 wouldn't come again

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Habitaciones

La experiencia en la habitación es variada: las habitaciones renovadas son modernas, confortables y, a veces, ofrecen vistas al lago o al jardín, mientras que las habitaciones más antiguas pueden resultar pequeñas o anticuadas con un aislamiento acústico limitado. La fiabilidad del Wi-Fi y del control de clima varía según la habitación.

Reseñas de huéspedes relacionadas

10

Suzanne

9 ago 2025

·

Se alojó 2 noches

Bed was lovely and the refurbished rooms were great. Bathroom and shower awesome

6

jill

20 ago 2023

·

Se alojó 1 noche

We booked 2 rooms via Expedia. The rooms were shabby but clean. There was no internet available in the rooms. (1st floor)When we pointed this out, the reception rebooted the router with no luck. After a bit of hassle the manager got involved and we got moved to the 4th floor. Much nicer rooms and wifi! I believe because we booked indirectly ie Expedia we were given poor rooms initially. Not good enough really!

8

Jeffrey

9 mar 2025

·

Se alojó 2 noches

Clean, modern room, but small. Nice lobby. Convenient location to area restaurants, Polynesian Spa and downtown. Room was in a bad location, far from lobby, near construction.

10

Zufyan

21 oct 2025

·

Se alojó 2 noches

Just a short stay of us but we enjoyed the spacious room and beautiful lake view.

8

Sophia

24 ago 2025

·

Se alojó 2 noches

Average wifi in the room and the rooms definitely aren’t sound proof. So bring ear plugs if you’re a light sleeper! Design of the room is interesting. If we turned the basin tap on cold, it smashed into the bathroom mirror. Interesting design decision! Breakfast was good. Typical hotel buffet style. Nothing amazing but it’s convenient.

6

Leslie

13 oct 2025

·

Se alojó 3 noches

Room was too small for two queen beds . There were no drawer space to put clothes in . Having safe almost on the floor was difficult to operate . Lots of noise from banging doors and rooms were not soundproofed .Woken each morning at 6.30am when people were leaving for breakfast.

10

Glenys

17 ene 2025

·

Se alojó 1 noche

Great hotel, staff very helpful at reception. Our king size room was very spacious with everything we needed to make a comfortable overnight stay. We would definitely return if we return to Rotorua and need a hotel.

10

Rachel

28 sept 2025

·

Se alojó 1 noche

I love the new rooms. Great layout for business travel with a desk that looks out to the view and nicely decorated. I like how the hot pools are adults only. Perfect to unwind after a busy working day. Definitely be sure to get a new room, as the old rooms are getting a bit tired.

4

Thomas

9 sept 2025

·

Se alojó 1 noche

Admittedly during slow season, we initially booked for one night, then before arrival added a second night, due to hotel proximity to a spa we planned to visit. We wanted a relaxing 2 nights with comfy bed and bathroom, while passing through the area in a camper van. Upon check in, staff informed us of construction in a nearby wing, but no other issues. Checking into the room, it was stiflingly hot, and the hotel Wi-Fi did not work. When ansked about the WiFi, staff said they’d restart it, but nothing improved - It was unusable. We turned the air conditioning on, but it ultimately did not cool. After an uncomfortable night, we asked staff to look into it and left for the day. Upon our return, staff had clearly come to the room but turned off the air. When we inquired with the front desk, they said there was actually an issue with the whole building and offered to bring us a portable fan. For the level of stars / service this hotel advertised, it clearly was running off-season and was not upfront with guests about known issues. What should have been a comfortable relaxing stay was more inconvenient, and we opted NOT to stay the second night. Finally, expected a hotel of this level to provide bottled water to guests. Offering a carafe of tap water (fine to drink, but smells sulfuric, as all the natural tap water in the area does) or purchasing expensive glass bottles from the usually understaffed hotel bar did not meet at the level of care we expected.

10

Ross

8 mar 2025

·

Se alojó 2 noches

The room was nice and quiet with the best soft beds to melt away the day’s excitement

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Servicio

El servicio es generalmente amable y servicial, con detalles considerados por parte de los conserjes y los porteros. Una minoría informa sobre registros de entrada lentos o incómodos y respuestas poco útiles a los problemas.

Reseñas de huéspedes relacionadas

10

Vincent

24 feb 2026

·

Se alojó 2 noches

We had a wonderful stay at Hotel Millennium Rotorua as we celebrated our 10th wedding anniversary. The hotel surprised us with a thoughtful welcome gesture of wine and chocolates, and even allocated us a room with a fantastic lake view. Truly appreciated the effort to make our stay special. The location is excellent just a short walk to Polynesian Spa and a quick drive to many eateries and restaurants. The weather at night can get quite cold and the heater in our room didn’t seem to work very well. Thankfully, the concierge team was very helpful and promptly provided us with a portable heater, which made a big difference. Special mention to the club lounge butler who was always warm, friendly and attentive. Service was delivered with a genuine smile, and we really appreciated that. The only small area for improvement would be the breakfast selection at the club lounge, which was a little limited. It would be even better with more hot options like hash browns and fried eggs. Overall, it was a memorable and enjoyable stay. Thank you for making our anniversary trip extra special.

10

Jonathan

26 ago 2025

·

Se alojó 3 noches

Super helpful and friendly staff. Will definitely stay again!

4

Jason

6 may 2023

·

Se alojó 1 noche

I was extremely disappointed with the attitude of the front desk staff. Throughout my check-in process, the staff member was unfriendly and unhelpful, making me feel unwelcome.

10

Julie

25 feb 2026

·

Se alojó 2 noches

Fantastic room, excellent facilities and friendly and helpful staff.

4

Rachael

21 jul 2025

·

Se alojó 3 noches

I would not recommend. I stayed with my two children. The air conditioning and room safe were broken. We were offered a new room, which we accepted, but no one offered to help shift our belongings at 9pm at night. The new room was next to construction which was noisy in the morning. No apology or acknowledgement by staff at check out.

2

Jayson

20 ago 2024

·

Se alojó 1 noche

Customer Service terrible, my rather expensive Mercedes got damaged while parked in front of the entrance under the car port. CCTV cameras pointing straight at my car. Notified front desk staff immediately and was promised investigation, hours later still nothing, followed up with staff again at night, still nothing. Next day promised again and again by different staff different stories. Left all my correct contact details with different staff on numerous occasions, still nothing. On check out duty manager again promised they would investigate and come back to me. Now writing this review 3 days later and still haven’t received any form of contact or feedback. Appalling customer service. Left with insurance bill now!!😭😭😭 quick to take your credit card details but ZERO customer service skills. CUSTOMER BE AWARE!!

10

Mary

26 oct 2025

·

Se alojó 3 noches

The property was excellently maintained, food was great. But the helpfullness and friendliness of the staff were above and beyond!!

6

Vance

15 ene 2025

·

Shower would literally change temperature hitting you with scalding water. No other water running in room, and no toilet flushing. I mentioned it, girl at front desk didn’t even apologize… Our door wouldn’t open with key…took an hour to get it fixed before we could get dressed and leave for activities we had planned. We asked if it would be possible to get a coffee as compensation. The answer was quick and definite: NO! Terrible. If you want to be treated like trash, go ahead and book here.

10

CHIH-JU

11 ago 2025

·

Se alojó 1 noche

Special thanks to the porter who helped us to solve our heater problem and very thoughtful to provide us extra small heater so we could have a warm sleeping experience.

6

Sam

31 dic 2025

·

Se alojó 2 noches

Check in was very slow and took an hour due to a computer system being down. Room key was broken but they fixed it pretty promptly. Room was quite far away to walk to, particularly with two young kids. Didn't have enough towels and had to request more. It was good otherwise.

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Ubicación

Céntrico y accesible a pie, cerca del Polynesian Spa, el lago y el centro de la ciudad, lo que facilita las visitas turísticas y las comidas.

Reseñas de huéspedes relacionadas

10

Carissa

1 ene 2026

·

Se alojó 1 noche

Quick, no fuss check in. Spacious and spotless room. Super convenient location

10

ARNAUD

10 nov 2025

·

Se alojó 2 noches

Really good place to stay, located near Polynesian Spa, with easy parking

8

Aaron

28 ago 2025

·

Se alojó 2 noches

Excellent room and hotel overall. Pool and spa are nice features. The only thing to improve would be the breakfast buffet - the continental side of the buffet in particular is lagging behind other hotels I stay in. But this wouldn't stop me staying here again in future. The hotel property is spacious and our refurbished room was great - comfortable beds and a nice outlook over the garden. Easy walking distance into Rotorua central area.

8

Frederick

17 oct 2024

·

We enjoyed a fabulous view of Lake Rotorua. The hotel is located close to the Polynesian Spa and just 2 short blocks to the principal street of Rotorua. The public rooms and courtyard garden are very attractive. Our room was not new but quite clean and well equipped. Plenty of parking.

10

Ruth

5 sept 2025

·

Se alojó 2 noches

Nice hotel, really near the Polynesian spa and everything else in town

8

Bridgett

14 jul 2024

·

Se alojó 2 noches

Close to town.

10

Corina

3 sept 2025

·

Se alojó 1 noche

Very friendly staff, great location. Really enjoyed our stay.

10

Laurel-Lee

5 ene 2026

·

Se alojó 2 noches

Well located hotel, 2 min walk to Polynesian Spa. On-site parking. We loved the indoor-outdoor heated swimming pool, and the restaurant offers a nice buffet breakfast. Enjoyed a nice dinner in the hotel restaurant, which was very quiet.

10

Peter

25 ene 2025

·

Se alojó 1 noche

Location

10

Altaf Hussain

25 dic 2025

·

Se alojó 2 noches

Great location, very friendly staff and easy access to Polynesian Spa, dining options. We had a great stay!

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Comida

La restauración es inconsistente: algunos huéspedes disfrutan de excelentes cenas y buenos buffets, mientras que otros consideran que el desayuno es limitado, mediocre o caro, y señalan cierres ocasionales del local.

Reseñas de huéspedes relacionadas

10

Kevin

21 ene 2026

·

Se alojó 2 noches

Very good restaurant, room large and comfortabe. Good lounge area.

4

Andrew

27 jul 2025

·

Se alojó 2 noches

Expedia is still showing an option for paying extra for “Lounge Access”. Except the Lounge is currently closed. Hotel staff were unconcerned, “Linda” from Expedia was helpful but failed to contact the hotel which was needed for a price adjustment. So paid extra for something that wasn’t available. Staff could not care less when mentioned. More generally, not a great experience. Breakfast was understaffed and pretty poor quality and levels of service across the hotel were pretty bad. Room was clean and reasonably well equipped but the general feel was that none of the staff could really be bothered. Would avoid the entire chain again

10

Mary

11 may 2025

·

Se alojó 1 noche

Delightful hotel. Excellent buffet breakfast, loved the swimming pool and hot soaking pools. Highly recommend!

8

Aaron

28 ago 2025

·

Se alojó 2 noches

Excellent room and hotel overall. Pool and spa are nice features. The only thing to improve would be the breakfast buffet - the continental side of the buffet in particular is lagging behind other hotels I stay in. But this wouldn't stop me staying here again in future. The hotel property is spacious and our refurbished room was great - comfortable beds and a nice outlook over the garden. Easy walking distance into Rotorua central area.

6

Lilian Lup-Yin

28 nov 2025

·

Se alojó 1 noche

Breakfast not worth the price

8

Clarence

16 mar 2025

·

Se alojó 3 noches

Breakfast selection and quality was lacking. Fruits were from canned type in syrup.

8

Witold

25 feb 2025

·

Se alojó 1 noche

Overall just OK. Breakfast very limited, even sub standard.

8

Isis

2 feb 2026

·

Se alojó 2 noches

La ubicación muy buena, la atención igual, el desayuno podría mejorar, está muy básico.

8

Hirani

4 jul 2025

·

Se alojó 1 noche

Our stay was really nice, we loved it! Everything was great except for breakfast! We had high expectations for how great everything else was but breakfast was the let down for us

2

Jiahong

1 mar 2026

·

Se alojó 2 noches

The hotel charges relatively high rates, but the facilities are quite average compared to the price. The room did not provide disposable slippers, and there was no complimentary drinking water available, which was inconvenient for guests. In addition, the breakfast selection was very limited and lacked variety. Overall, the experience did not match the cost of the stay.

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Mes	Precio medio
enero	153 US$
febrero	261 US$
marzo	161 US$
abril	137 US$
mayo	134 US$
junio	100 US$
julio	112 US$
agosto	103 US$
septiembre	127 US$
octubre	122 US$
noviembre	138 US$
diciembre	136 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $135	22 $134	23 $163	24 $349
25 $143	26 $122	27 $122	28 $137	29 $152	30 $298	31 $359

DO	LU	MA	MI	JU	VI	SA
1 $159	2 $147	3 $157	4 $141	5 $155	6 $173	7 $166
8 $189	9 $168	10 $176	11 $154	12 $625	13 $153	14 $154
15 $608	16 $625	17 $625	18 $165	19 $170	20 $625	21 $224
22 $164	23 $169	24 $154	25 $625	26 $625	27 $160	28 $176
29 $178	30 $203

Millennium Hotel Rotorua

Precios para Millennium Hotel Rotorua

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe, 1 cama de matrimonio grande, Acceso al salón del club

Habitación superior, 2 camas de matrimonio (Lakefacing)

Habitación superior, 2 camas de matrimonio, balcón (Lakefacing)

Suite, 1 cama de matrimonio grande (Club Lounge Access)

Habitación Club, 1 cama de matrimonio grande, Acceso al salón del club, vistas al lago

Habitación Club, 1 cama de matrimonio grande, Acceso al salón del club

Habitación superior, 1 cama de matrimonio grande (Lakefacing)

Habitación superior, 1 cama de matrimonio grande

Habitación superior, 2 camas de matrimonio

Habitación superior, 1 cama de matrimonio grande, balcón (Lakefacing)

Reseñas de los huéspedes sobre Millennium Hotel Rotorua

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas