Name: Prince's Gate Hotel
Address: 1057 Arawa Street, Rotorua, Región de Bay of Plenty, NZ
Price range: 118 US$–232 US$ per night
Rating: 8.25

Opiniones de los huéspedes

En el Prince's Gate Hotel, los viajeros elogian el carácter histórico, la ubicación céntrica y el personal amable, aunque señalan los inconvenientes de una propiedad con patrimonio antiguo, como suelos crujientes, paredes delgadas, habitaciones pequeñas o anticuadas y cierres ocasionales de la piscina, el spa o el aparcamiento.

Las piscinas termales y la sauna en el lugar son populares cuando están abiertas, pero muchas reseñas mencionan cierres temporales con acceso ofrecido al cercano Polynesian Spa; el aparcamiento suele ser en la calle y no hay ascensor. Las habitaciones varían desde opciones compactas con patrimonio hasta suites y apartamentos más grandes; a menudo se destaca la comodidad, pero surgen problemas de ruido de los vecinos o el suelo, así como fallas ocasionales en la calefacción o el aire acondicionado. Las opiniones sobre la restauración varían, desde excelentes desayunos y cenas agradables hasta una comida promedio y un reabastecimiento o servicio lentos en momentos de mucha afluencia. Espere una estancia encantadora y céntrica que prioriza el carácter sobre la consistencia moderna.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las piscinas termales y la sauna en el lugar son un punto destacado cuando están en funcionamiento, pero muchos huéspedes se encontraron con cierres o mantenimiento; a algunos se les ofreció acceso al Polynesian Spa. El aparcamiento es limitado o solo en la calle y no hay ascensor.

Reseñas de huéspedes relacionadas

6

Kathleen Audrey

8 jul 2025

·

Se alojó 6 noches

They are in the middle of a renovation of the pool and carpark area. They are not available during this time.

10

Simon

14 sept 2025

·

Se alojó 1 noche

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.

10

Raman

26 oct 2024

·

Se alojó 1 noche

Their thermal hot water spa is magical! It’s open to air where we enjoyed light cold showers and hot spa, we also enjoyed their closed private spa. Breakfast was excellent. Staff is very friendly :) You enjoyed our stay here very much thank you

8

Christopher

10 ago 2025

·

Se alojó 2 noches

lovely old property very historic unfortunately bore was being replaced so pool and spa not woking however we were given acess to poly pools near by

8

Claire

27 oct 2025

·

Se alojó 1 noche

Room was perfectly fine, unfortunately the facilities were closed for refurbishment, there was an alternative option given however it was not very convenient.

8

samara

5 oct 2025

·

Se alojó 2 noches

Great location, clean and convenient, the staff are very friendly and accommodating, however the only issue we had is the pool and spa are being maintained so couldn't be used but they do provide access to Polynesian Spa family pools, and parking is also under maintenance, would be good to be informed of these beforehand to be able to make an informed decision.

10

Paul

28 sept 2025

·

Se alojó 2 noches

No parking on site. Spa and pool closed

10

Frances Lee

5 mar 2025

·

Se alojó 1 noche

This elegant historical hotel was a great choice in Rotorua. We especially enjoyed the friendly and helpful staff, the excellent dinner at Duke’s Restaurant, and the wonderful hot pools on site. With such great, private pools, you really don’t have to pay for others. The bed was comfortable and we enjoyed walking the nearby beach boardwalk and gardens. Free parking is offered but can be a bit hard to secure during the day. But by evening, there was ample to choose from.

8

Roger

8 sept 2025

·

Se alojó 1 noche

Pool not available, dinner was great

4

Sunil

4 oct 2025

·

Se alojó 3 noches

This is a charming historic property but it comes with its challenges: if you are a light sleeper the walls are thin so you will hear voices/snoring. For accessibility, there is no elevator. There is no laundry on site, there is a laundromat close by but make sure to have NZ coins. The saunas and pools are out of order - you have access to the polynesian but only the family pool. The toilet also kept going for me all night with a constant dripping noise in the toilet bowl. The door also kept jamming when I was trying to close it - took a fair amount of time to get it shut. I spoke to reception and management multiple times but nothing came of it and I had to get expedia involved to come to an adequate solution. I feel like there is a lack of concern and transparency from management, it isn't a cheap stay but it is close to some of the main attractions in town.

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Limpieza

La limpieza es variable: muchos encontraron las habitaciones y las zonas comunes limpias, mientras que otros informaron de acabados desgastados, alfombras manchadas o rotas, moho o falta de limpieza.

Reseñas de huéspedes relacionadas

4

Tony

18 dic 2023

·

Se alojó 3 noches

Room dated. Glasses and cups dirty, even through in a cupboard. Faulty flush on the toilet and a power socket came out of the wall when unpluging my laptop. No nets on the window, so no privacy unless curtains shut. Also the room was off a short corridor to the balcony around the building. The pictures banged away all day with the breeze coming through. Complained and lost internet connection. No customer laundry, even though there's an iron and board in the room. Main hotel lobby is beautiful and clean, the room left much to be desired.

6

nalin

2 jul 2023

·

Se alojó 1 noche

dirty

4

Sharon

9 sept 2023

·

Se alojó 2 noches

The room we stayed in was not worth the money you pay. The bathroom had mould and the shower head had soap scum and the basin had stains. Freezer in fridge is all iced up and you can’t move in the bedroom as they have jammed in 2 beds which it only made for 1. The pool was heated and the was the best part.

6

Donna

15 mar 2025

·

Se alojó 2 noches

Old building that could use some upkeep. The carpet in our room was ripped and unsightly. The bed was comfortable enough, the separation of hot and cold water in the sink is outdated and very inconvenient. The pools were nice and we quite enjoyed them. The breakfast was mediocre and basic.

10

Kaidee

5 jul 2025

·

Se alojó 1 noche

For an older hotel is well maintained. Room was immaculately clean. Bed was comfy. It was a small room but all we needed as we didn’t spend much time there.

6

Lisa

4 abr 2025

·

Se alojó 2 noches

Very old colonial style - downstairs reception rooms beautiful but our room (22) needed updatng. Flaking paint, cracked bathroom floor tiles, peeling wallpaper. Sad its been neglected

8

Mark

7 may 2025

·

Se alojó 1 noche

I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful

10

Susan

5 may 2023

·

Se alojó 2 noches

Although this was an older property, it was kept very clean & in good order. It was a great place to walk to shopping, dining & a beautiful park.

6

Mark

7 ene 2023

·

Se alojó 1 noche

Clean comfy bed and a good downtown location. Dirty carpet, dirty walls, chipping paint and rust.

6

Marina

18 abr 2024

·

Se alojó 5 noches

The hotel rooms are very noise translucent. One could hear the neighbors walking, talking, and even snoring. It's an old property, the facilities are bare minimum (though better than a motel). The cleaning staff did a very cursory job of cleaning 3 out of 5 nights of our stay. Even the trash can was not emptied one of the days. The only redeeming point is it's location- very close to the Intercity and local baybus stations and within walking distance to Eat Street.

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Habitaciones

Las habitaciones de estilo clásico varían desde compactas hasta espaciosas suites y apartamentos; las camas suelen ser cómodas. Los problemas recurrentes incluyen suelos crujientes, paredes delgadas, decoración anticuada y fallas ocasionales en la calefacción o el aire acondicionado; algunos huéspedes querían cortinas opacas.

Reseñas de huéspedes relacionadas

10

Bernard

23 oct 2023

·

Se alojó 2 noches

Very nice room, 3 room suite, excellent. Quiet and safe. Good location, close to lake and downtown.

8

Bruce

9 feb 2025

·

Se alojó 2 noches

Room was a bit dated with so so bathroom and A/C

8

TSI CHUNG

25 ago 2025

·

Se alojó 1 noche

Everything is fine except the heat pump easnt hot enough.

4

Scott

22 sept 2025

·

Se alojó 1 noche

Amazing to look at. DO NOT rent a ground floor room. People above us walked around to 1am. Creaky, squeaky floors. You could hear them peeing, then flushing. Complained to management- nothing down.

4

Maree

30 nov 2025

·

Se alojó 1 noche

No room service as per advertised. Very small room. No wardrobe

10

Joan

3 dic 2025

·

Se alojó 3 noches

We stayed in an apartment in an adjacent building. The decor was vibrant and colorful in a style perhaps reminiscent of the 1920's. It was spacious, comfortable, and quiet. The location was convenient, walkable to shops and restaurants. The buffet breakfast was okay, but not remarkable. The breakfast room got very noisy with the clatter of dishes when the employees started setting up the tables for the lunch service and clearing away breakfast items. This happened all three days we were there. This probably could have been done more quietly if the employees had sufficient training.

4

Edward

4 oct 2025

·

Se alojó 1 noche

The water took forever to heat up- our room number 12 was off an outside hallway our window looked at construction junk. The floors were very creaky in our room and the one above-

4

Rasa

16 nov 2025

·

Se alojó 2 noches

First off all that smell in a rooms ( we have 2 rooms for 2 nights), light in a bathroom wasn’t turned on, had to click on for a few times, can hear neighbors around you, bad insulation. Very disappointing stay. Sorry for that review, but can give more than 2 stars.

6

Eva-Charlotte

3 ene 2026

·

Se alojó 1 noche

Väldigt små rum. Charmigt men slitet.

8

PJ

6 jun 2025

·

Se alojó 2 noches

Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out).

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Servicio

El servicio se describe ampliamente como amable, acogedor y servicial, con personal que a menudo se esfuerza al máximo. Algunos huéspedes experimentaron interacciones poco profesionales o confusión con la factura del desayuno.

Reseñas de huéspedes relacionadas

10

Kate

7 nov 2023

·

Se alojó 2 noches

Great location and fun historical property. Staff, especially Sandeep were so kind and helpful!

10

Terry

14 ene 2024

·

Se alojó 2 noches

Friendly staff!

6

kristen

30 dic 2023

·

Se alojó 2 noches

The property was highly rated in a desirable location. Our stay was below average. The room was on the first floor and we could hear the people above us every time they walked across the floor. The front desk person was clearly sick and unmasked. When we booked the private hot tub( which we weren’t told about until our second day) , it had a giant vacuum in it. When we told the front desk, she suggested we remove it ourselves. It was a premium price for substandard service. There was an employee named Star who provided excellent service. Can’t recommend and would not stay there again. Overall, not worth the money based on all the other options

4

Elizabeth

4 ene 2024

·

Se alojó 1 noche

When we arrived at the hotel, the male manager was extremely rude to us. He kept insisting that we had made a mistake on our booking and escalated the disagreement to a ridiculous level. He could have easily worked with us to remedy the situation. The hotel itself was fine, but the reception left a very bad taste in our mouths and we will not be returning again.

10

Chris

9 mar 2025

·

Se alojó 2 noches

Nice old pub with period features in the rooms and common areas. Friendly staff at reception and in the restaurant. Only issue is no lift if you are not as mobile as you used to be but staff helped with luggage but staff helped with that. Overall an enjoyable couple of days

4

Barry

30 may 2024

·

Se alojó 3 noches

Quaint setting in public areas. Difficult parking. Rudest women working there I have ever met anywhere. Very thin walls, can hear the neighbors and the road. Bathroom could have been much cleaner—hairs found in shower

6

Gabrielle

17 ene 2024

·

Se alojó 2 noches

Good location and the room was clean but was not happy with the staff. We were told at check in we had $25 credit for breakfast and we went for breakfast the next day asking if we had the credit but instead of having us wait while they checked they said everything was fine and led us to breakfast. It wasn’t until we finished breakfast did the manager then tell us we had no credit for breakfast and that $50 NZD would be added to our checkout bill. We didn’t mind that we didn’t have credit but there were multiple times someone could’ve told us especially before sitting us down for breakfast.

10

Sandra

30 sept 2025

·

Se alojó 3 noches

Prince's Gate Hotel has been kept beautifully for an old heritage building and has kept its original character. Staff were friendly and helpful.

10

Martin

30 ene 2026

·

Se alojó 2 noches

Spacious clean room. Quiet. The receptionist, Sandeep was so helpful and a very kind person.

10

Steven

10 feb 2024

·

Se alojó 3 noches

Enjoyed our stay in Rotorua. Very nice staff who genuinely like to help in any way. Enjoyed hot tub and sauna but would have liked regular pool since weather was hot when we were there. Several restaurants and shopping nearby. Had nice walk to nearby park with historical buildings gardens and geothermal pools. Building is quite old but very elegant with common areas for conversion and drinks with friends. No elevator in hotel but staff will help you if you if you have heavy luggage and room is on second floor. Good value for the money. Highly recommend.

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Ubicación

Excepcionalmente céntrico y accesible a pie: cerca de Government Gardens, la orilla del lago, Eat Streat y tiendas. La mayoría valoró el fácil acceso, con comentarios ocasionales sobre el ruido externo de los locales cercanos.

Reseñas de huéspedes relacionadas

10

Ellina

18 oct 2025

·

Se alojó 2 noches

Great location

10

Simon

14 sept 2025

·

Se alojó 1 noche

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.

10

Wilson

7 ene 2024

·

Se alojó 1 noche

Very conveniently located.

10

Terry

18 ago 2025

·

Se alojó 2 noches

Character building helps immerses you into the past rich tourist heritage of the area while providing an excellent level of comfort. Lots of nearby food options and attractions.

8

Wayne

2 oct 2025

·

Se alojó 3 noches

A unique antique property across the street from the Prince's Gates at Government Gardens, hence the name. The hotel common areas are phenomenal, old woods, wallpapers and furnishings well maintained. I rarely photograph my hotel surroundings, but made an exception here - museum like! The dining area and bar were great. Had a breakfast plan that was very good. Spend an afternoon sitting in the lounge in front of fireplace reading. Nice! An easy walk from city center with shopping, dining, parks, thermal features. The hotel's thermal pool was down for repairs, but they provided access to Polynesian Spa's family pool - 10 min walk away. The Spa's lakeside pools were excellent. The room itself was antique/boutique quaint, but very small with minimal amenities. Bathroom was clean, but tiny. Smell of sulphur from the geothermal areas was everywhere. Woke me at 3am one night it was so strong. Staff was pleasant and helpful. Overall a nice stay.

10

Adrienne

18 may 2025

·

Se alojó 1 noche

So central

10

Wayne

12 ene 2023

·

Se alojó 4 noches

This is a lovely, historic hotel. Very conveniently located close to restaurants and local sites. Directly across from the Government Gardens. Staff were polite but not overly friendly.

10

Matthew

27 ago 2025

·

Se alojó 2 noches

Near the park and visitors center with easy access to everything.

8

greg

12 oct 2023

·

Se alojó 3 noches

Next door to Queen's Gardens, and able to walk to the city centre. Very limited car parking, so had to hope for free availability in the street, or pay for street parking.

10

Laura

3 jul 2024

·

Se alojó 1 noche

Beautiful historic hotel right down town, and across from walk. Room had high ceilings with victorian style carpet.

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Comida

La restauración es inconsistente: muchos elogiaron los desayunos y las buenas comidas en Duke’s, mientras que otros encontraron la comida promedio o mala y notaron que el reabastecimiento o el servicio eran lentos en el desayuno. Algunos mencionaron la falta de servicio de habitaciones a pesar de tener expectativas.

Reseñas de huéspedes relacionadas

8

Stacy

18 jun 2025

·

Se alojó 2 noches

It was a lovely hotel however we were not impressed with the food at the restaurant

8

Daniel

20 may 2024

·

Se alojó 1 noche

Hotel room was fine and comfortable, but the restaurant experience was not smooth. We did not feel welcome at 9:45am and the server was not having a good morning and seemed very distracted and unsure of what she was doing. Perhaps she was new, but having breakfast there did not go well.

10

Mrs Valerie

9 oct 2025

·

Se alojó 2 noches

Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.

10

Frances Lee

5 mar 2025

·

Se alojó 1 noche

This elegant historical hotel was a great choice in Rotorua. We especially enjoyed the friendly and helpful staff, the excellent dinner at Duke’s Restaurant, and the wonderful hot pools on site. With such great, private pools, you really don’t have to pay for others. The bed was comfortable and we enjoyed walking the nearby beach boardwalk and gardens. Free parking is offered but can be a bit hard to secure during the day. But by evening, there was ample to choose from.

8

Paula L R

30 jul 2025

·

Se alojó 1 noche

The opportunities to improve was some of the cooking. Meats especially..Pork and pork crackling overcooked as was the Chicken in the Pot pie Breakfast bacon and cinnamon pastry rolls under cooked This cooking affected my rating the staff as 'excellent' Would definitely stay again

8

Barry

18 oct 2025

·

Se alojó 3 noches

The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.

6

Harald

16 dic 2025

·

Se alojó 1 noche

Zimmer und Bett waren gut. Abendessen und Frühstück jedoch leider eher nicht…

10

Donovan Micah

24 sept 2025

·

Se alojó 2 noches

Breakfast was great and the staff were commendable. Hotel was clean and was well managed.

4

nalin

2 jul 2025

·

Se alojó 4 noches

It felt run- down. Like a motel, not hotel. Spa did not work No room service.. No coffee dueing the day in the lounge.

10

Annie

6 jul 2025

·

Se alojó 3 noches

The a la carte menu whilst not extensive is top quality and reasonably priced.

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Mes	Precio medio
enero	151 US$
febrero	177 US$
marzo	153 US$
abril	133 US$
mayo	92 US$
junio	91 US$
julio	99 US$
agosto	82 US$
septiembre	106 US$
octubre	115 US$
noviembre	128 US$
diciembre	136 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $160	23 $183	24 $197
25 $209	26 $186	27 $168	28 $133	29 $145	30 $127	31 $193

DO	LU	MA	MI	JU	VI	SA
1 $181	2 $198	3 $118	4 $220	5 $198	6 $232	7 $213
8 $223	9 $142	10 $190	11 $185	12 $185	13 $168	14 $158
15 $161	16 $185	17 $157	18 $164	19 $169	20 $185	21 $185
22 $188	23 $191	24 $201	25 $191	26 $191	27 $192	28 $193
29 $156	30 $157

Prince's Gate Hotel

Precios para Prince's Gate Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación clásica, 1 cama doble

Habitación (Estate Room)

Suite Premium, vistas al jardín

Suite, 2 habitaciones (In Adjacent Building)

Suite, 1 habitación (In Adjacent Building)

Suite Premium, 1 habitación (In Adjacent Building)

Habitación de diseño

Suite Premium, 1 habitación

Reseñas de los huéspedes sobre Prince's Gate Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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