Novotel Rotorua Lakeside

Terrible no funciona al aire acondicionado se les dijo mas de 5 veces y su solucion fue poner un abanico de 30 centimetros, deberian de reembolsar la noche la pasamos sudando

Was at the hotel for a conference and stayed in house. The breakfast was really good and the staff were LOVELY. The location is fabulous, right next to Eat St and beside the lake. I really enjoyed my stay.

Wonderful very convenient central location great amenities, free laundry and amazing hot pools

Our stay at Novotel had its positives, but overall the property is in need of some serious maintenance. The rooms felt quite tired, with noticeable wear and tear throughout. In our room, the windows had black condensation stains, and both the furniture and bathroom looked dated and worn. The facilities, including the pool, also didn’t feel well maintained and could definitely use some attention. On the plus side, the location is excellent, and we really appreciated the kids’ room—it was a great touch for families. Breakfast was decent, and the staff were very attentive and friendly, which made a difference to our experience.

Natural pools were nice.