Name: Pullman Rotorua
Address: 1135 Arawa St, Rotorua, Región de Bay of Plenty, NZ
Price range: 164 US$–363 US$ per night
Rating: 8.4

Opiniones de los huéspedes

En el Pullman Rotorua, los viajeros destacan su ubicación céntrica y accesible a pie, así como el personal amable, junto con habitaciones generalmente espaciosas y modernas. Sin embargo, las quejas comunes incluyen el baño de concepto abierto con poca privacidad, el coste del servicio de valet parking (única opción), y una relación calidad-precio mixta en el desayuno.

La limpieza es generalmente buena, aunque varios huéspedes señalaron puntos desatendidos o problemas de mantenimiento. En cuanto a las habitaciones, también se menciona la iluminación tenue, el espacio de almacenamiento limitado, las camas duras y, ocasionalmente, ruido o vistas decepcionantes. En general, se puede esperar una experiencia de hotel urbano moderno con un servicio amable en una ubicación muy conveniente.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se agradece la leche y el agua filtrada en el vestíbulo, y el gimnasio recibe comentarios positivos. Muchos huéspedes consideran que el servicio de valet parking es caro y con opciones limitadas de aparcamiento propio.

Reseñas de huéspedes relacionadas

10

Bridgett

30 oct 2024

·

Se alojó 2 noches

Absolutely loved the Pullman, service is 5 star, the room was spacious and very clean. Would definitely stay here again only issue is the hotel does not have carparks and you have to pay for valet parking bit there is parking on the street that is free from 5pm to 9am Weekdays and from 12pm on Saturday. Buffet breakfast was ok.

10

Dylan

22 sept 2023

·

Se alojó 1 noche

Strictly valet parking at $45 each time should be highlighted more

8

Dane

5 oct 2025

·

Se alojó 3 noches

Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels. Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up.

10

roberta

12 jul 2025

·

Se alojó 1 noche

Beautiful hotel! Convenient location to areas of dining and shopping! The only thing negative there is no parking lot or parking garage. There is valet parking which cost 59 NZ dollars per night amd on street parking free 5 pm til 9 am. So we choose street parking but then left hotel early to avoid a ticket.

8

Steve

18 mar 2025

·

Se alojó 1 noche

We stayed here for one night on our road trip. Although we loved the hotel, location and room, the parking charges of $59 a night seemed very excessive. This is Valet Parking only. Yes, you do have the option to park on the local roads, but as this is only free between 5pm and 9am, you would need to pop out early and pay if checking out later as we were. We opted to pay the charge for convenience. After travelling around New Zealand for a month, this was the only place we paid for parking. The staff were very friendly and helpful and they have a free milk machine in the lobby. We looked at the restaurant for breakfast, but thought the choice was limited, we found a very nice breakfast a few doors up. If we returned we would probably stay elsewhere due to the parking charge.

8

richard

27 dic 2024

·

Se alojó 2 noches

The parking is an issue if you do not want to pay the $49 a day through the hotel

8

Andrew

17 jul 2023

·

Se alojó 1 noche

Overall a nice facility, clean room & polite staff, however for the price, you would expect this. Rooms could do with an extra blanket during the colder months and $49 for valet parking per day is a tad on the nose but again overall a nice place to stay in Rotorua.

10

Daniel

16 nov 2025

·

Se alojó 2 noches

Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.

10

Christopher

20 ene 2025

·

Se alojó 1 noche

Overnight stay in a central location. Very busy as largest hotel in town. Had a very cute free milk refill fountain in lobby which certainly was a first for me

10

Yuh Harn

14 dic 2023

·

Se alojó 2 noches

Spent 3 nights here and the stay was great! Water is refillable in the lobby area and they even had the option of sparking water which is cool. The only downside was the hotel parking was quite expensive in my view (but they do let you charge your EV here is you do). I opted to parked on the road where parking is free from 5pm to 8am and use the ChargeNet station which is quite near the hotel instead.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones muy limpias y ordenadas. Sin embargo, los informes recurrentes citan detalles desatendidos por el servicio de limpieza y problemas de mantenimiento ocasionales.

Reseñas de huéspedes relacionadas

6

emilyn

27 oct 2024

·

Se alojó 2 noches

Conveniently located. Free flow of milk was good especially when you have kids, they love it Cons: leftover Lego toys on the floor from the previous occupant. After house keeping, the towels were not replenished

10

Aarti

2 oct 2023

·

Se alojó 2 noches

I would definitely stay here again. Customer Service was exceptional 5/5. Parking was an issues if you don't want to pay for valet parking, off-street gets filled up early. I'm very particular with cleanliness/conditions. I couldn't do 5/5 for cleanliness only because in noticed very minor mold in the shower, so gave it 4/5. Overall, facilities were 5 star as advertised :)

2

DANIEL

7 ene 2026

·

Se alojó 3 noches

No tiene puerta con el baño la habitación nunca me había pasado en un hotel así q no tenga separado el baño del cuarto donde no puedes entrar si hay otra persona En general sucio y malo

6

Haohua

14 sept 2025

·

Se alojó 1 noche

In general, the room is tidy but not clean. Shower head is rusted. Hair dryer test is expired over 18 months, don’t feel safe for the kids to use it. No drinking water supply in hotel room, very inconvenient to walk to lobby to get water. Feel over priced for the condition of the hotel room facilities and cleanness.

10

alan

30 nov 2025

·

Se alojó 1 noche

The place was clean and tidy, and well looked after.

10

Mats Ruben

10 ene 2026

·

Se alojó 3 noches

Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special

10

Deanna

28 ene 2026

·

Se alojó 2 noches

Nice big room. Very clean. Staff great

10

Cara

5 jun 2025

·

Se alojó 1 noche

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.

4

Katie

19 ago 2023

·

Se alojó 2 noches

Our room wasn’t thoroughly clean upon arrival. Crumbs on the table, personalised card from the last guest on the couch, glasses in the bathroom with mouth marks on them (to name a few). When we advised the desk on check out they sad ‘oh’. I know there isn’t much they can do on checkout but some acknowledgment or apology would have gone a long way. Bed was horrible quality, it was cheap and hard.

8

Michelle

21 may 2023

·

Se alojó 1 noche

Excellent location, near the lake and Eat street. Very friendly staff. Great decor and comfy bed. Soaps etc didn’t fit the dispensers making it difficult to access, shared with staff and this is apparently being worked on. Smudges/marks on the table, mirrors, tv and shelves in the shower. It may also be advisable to share, if it’s not already and I missed it, that the toilet is within the room, so limited privacy.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas y a menudo grandes, con algunas bonitas vistas al lago y interiores tranquilos. Los inconvenientes comunes incluyen un inodoro/ducha de concepto abierto con poca privacidad, iluminación tenue, espacio de almacenamiento limitado, camas duras y, ocasionalmente, ruido o vistas deficientes.

Reseñas de huéspedes relacionadas

8

Lance

14 sept 2025

·

Se alojó 1 noche

Great location and spacious rooms

6

Chris

18 ago 2025

·

Se alojó 3 noches

Large room with no storage other than a very small wardrobe. No draws enabling a suitcases to be unloaded. Comfortable and clean but dark with very little lighting. No movie channels just free to air. Aircon was very good and quiet. We considered room was built for wheel chair access.

6

Dean

29 oct 2025

·

Se alojó 4 noches

Staff were incredible, really appreciate all of their hsrd work. The room was disappointing for what we paid, bed wasnt really a king-size like we booked, shower smelt like mould, the toilet walls and is in full view of the rest of the room (gross!), the room had very poor lighting and we could hardly see anything even with all the lights on. No ammenities. The food was always cold each morning.

8

Maria

15 oct 2023

·

Se alojó 2 noches

Staff were amazing very helpful. Room was smaller than anticipated.

2

Scott

11 mar 2024

·

Hotel was good for the most part. Please stay away from room 101! 3 night stay and not one full night of sleep in this room. Sat night room 101 is right below a bar on the street. Live music was so loud from 9 to midnight we could not even hear our tv on full volume. Sun and Mon morning at 6am room 101 shares a wall with the hotel gym. You start hearing loud banging an shaking all morning. The room window is a parking ramp with a bright green stop light about ten feet from the window. The worst.room experience of my life. If they try put you in room 101 demand another room or run to another hotel!!!!

6

Kenneth

9 jul 2024

·

Se alojó 1 noche

AC/heater not working. Hskp deliver portable heater but also not working. Told us our AC got rebooted need to take a while. Wait 1hr room still freezing. Then replace another portable heater. Took 5-6x coming back in the room before somehow room temperature got fix. Booked a lakeview. But room given got no view at all

10

Daniel

16 nov 2025

·

Se alojó 2 noches

Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.

8

Brent

20 may 2024

·

Se alojó 1 noche

The rooms were incredibly quiet - there was zero noise from outside our room, which is rare for a centrally located hotel. The room was spacious, clean & modern. The "open plan" style with the toilet and shower opening directly onto the room was a little "confronting" - even sharing the room with my husband of 20 years, it was a little weird to have no audio-privacy in the toilet & frosted glass walls. There was also a huge concrete pillar nearly in the centre of the room - a feature of the high rise building, no doubt, but a little odd having such a huge pole in the middle of the room. Bed was comfy & the couch seating option was appreciated. TV was also lovely & large, with the option to cast our own streaming service from our phone.

8

Adrian

21 oct 2025

·

Se alojó 2 noches

While I pay quite a significant of money, I do not expect the toilet and the bathroom to be apart the inside of the room. Both my partner and I find it weird that while doing No.2, the rest of the room could smell it..... it's awkward.

10

Theresa

5 feb 2025

·

Close to lots of restaurants! Loved the room and view of the lake.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios frecuentes por su amabilidad, cordialidad y disposición a ayudar. Algunos huéspedes informaron sobre retrasos en el check-in, desorganización, lentitud en la recogida del coche del valet parking o problemas sin resolver.

Reseñas de huéspedes relacionadas

10

Geetha

11 dic 2024

·

Se alojó 3 noches

Amazing helpful staff always ready to help ! our special thanks Annabelle ( with all smiles) & full energy to help customers 👏👏

6

Dianne

1 feb 2024

·

Se alojó 1 noche

We paid $100 extra to have twin beds the configuration of the room was inadequate for a superior room we had paid for we paid for valet parking and given a tablet to make a call 5 mins before the car was needed ...the first call we made went thru to a message bank in America...the 2nd call we made got thru to reception so 5 mins later we went down expecting the car to be out front, not there and reception were vague about the call we made so went to find someone to bring the car around...20 mins it took to get the car...don't expect your car in 5 mins as almost the same incident happened a 2nd time the restaurant we chose the hotel for was closed

8

David

10 ene 2023

·

Se alojó 2 noches

Shortage of staff on the weekend meant service suffered.

10

Mats Ruben

10 ene 2026

·

Se alojó 3 noches

Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special

10

Patricia

18 sept 2025

·

Se alojó 1 noche

Staff very helpful. Clean. Beautiful gardens

6

Jacqueline

24 nov 2024

·

Se alojó 1 noche

Very disappointed in our stay here. For the money you pay we expected more Room was not ready at checkin. Staff not attentive Glasses in the room dirty, no soap left in the room, the fact you have to ring to get shower caps, You have to go down stairs for milk if you require this in your coffee or tea We won’t be staying here again

10

Ian

30 nov 2023

·

Se alojó 2 noches

It was centrally located, staff were warm and helpful and the room excellent. The restaurant too was good.

10

Bruce

11 ene 2026

·

Se alojó 2 noches

Great location, very friendly and helpful staff

2

Amy

20 mar 2023

·

Se alojó 2 noches

Very frustrating experience. They didn't have reservation even though it was paid and then told us we were lucky when they found a room for us. Only compensation for experience was free drink if we signed up on hotel site. Pretty crappy.

6

Alexander

28 jun 2024

·

Se alojó 3 noches

The hotel itself isn’t bad but not the best for the price. Also we had my wife’s Apple AirPods stolen from the room. Not misplaced. We knew exactly where they were left and vanished while we were out when the room was serviced. Not a good feeling. Staff were nice about it but can offer no solution. Be warned.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Céntrico y accesible a pie, cerca del lago, Eat Street y muchos restaurantes, con fácil acceso a las atracciones locales.

Reseñas de huéspedes relacionadas

10

Constantine

10 ago 2025

·

Se alojó 2 noches

Great central location for a weekend stay in Rotorua.

10

Melissa

29 jul 2025

·

Se alojó 1 noche

The hotel was in a very convenient location. It was comfortable and clean!

10

GURBIR

22 may 2025

·

Se alojó 2 noches

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.

10

Daniel

16 nov 2025

·

Se alojó 2 noches

Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.

10

Cara

5 jun 2025

·

Se alojó 1 noche

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.

8

Doris

23 nov 2025

·

Se alojó 3 noches

Large well located hotel. Pleasant staff.

10

Bruce

11 ene 2026

·

Se alojó 2 noches

Great location, very friendly and helpful staff

10

Kalehiamaikalani

8 sept 2023

·

Se alojó 1 noche

Great location in a rotorua. Short drive to hot springs, geysers and walking distance to local eateries. Clean hotel with personable staff. It was a pleasure to stay there.

10

Murray

10 feb 2024

·

Se alojó 1 noche

Centrally located

10

Darren

20 dic 2023

·

Se alojó 2 noches

Great location. Good breakfast

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno y el restaurante son variadas: algunos disfrutaron de comidas sabrosas y opciones de buffet, mientras que otros encontraron el desayuno caro o limitado, algunos alimentos servidos fríos y pocas opciones veganas.

Reseñas de huéspedes relacionadas

8

Maria

1 feb 2025

·

Se alojó 2 noches

Restaurant menu is poor, need more options.

6

Rachel

1 jun 2025

·

Se alojó 2 noches

The service at the front desk was awesome, the room was clean and amenities were great. The interiors were tried and wall paper peeling. The restaurant and bar had no vegan meal options that were appealing. Got a salad with just lettuce vegan dressing and cheese and couple of croutons. Disappointed 😞 The mini bar wasn’t badly priced.

10

Reena

21 sept 2023

·

Se alojó 3 noches

I enjoyed my stay at Pullman in Rotorua. We had great time there, it’s located in a very central area in the city. We enjoyed nice buffet breakfast. We didn’t had to go around finding food. Plus everything opens late and closes early so breakfast at this hotel was very convenient for us. Only problem we faced was the parking. We had to find parking on street after hours. But we were able to drive around and find space to park.

4

Ben

3 sept 2023

·

Se alojó 1 noche

unfortunately we got given a room which had a faulty shower knob which didn't work. Also, the breakfast doesn't include coffee.

10

Jo

4 nov 2024

·

Se alojó 2 noches

All staff were extremely helpful and efficient. The dining options and valet parking were convenient with good service. However, it’s the first hotel that I have stayed in that does not have a separate bathroom - even a sliding door across the bathroom area would be better

8

Steve

18 mar 2025

·

Se alojó 1 noche

We stayed here for one night on our road trip. Although we loved the hotel, location and room, the parking charges of $59 a night seemed very excessive. This is Valet Parking only. Yes, you do have the option to park on the local roads, but as this is only free between 5pm and 9am, you would need to pop out early and pay if checking out later as we were. We opted to pay the charge for convenience. After travelling around New Zealand for a month, this was the only place we paid for parking. The staff were very friendly and helpful and they have a free milk machine in the lobby. We looked at the restaurant for breakfast, but thought the choice was limited, we found a very nice breakfast a few doors up. If we returned we would probably stay elsewhere due to the parking charge.

8

Norberto

17 ene 2026

·

Se alojó 3 noches

Bom café da manhã. Porém caro! Serviço ok. Quartos simples mas modernos

10

Cara

5 jun 2025

·

Se alojó 1 noche

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.

8

Madeleine

28 nov 2025

·

Se alojó 2 noches

Nice room and staff. Expensive breakfast that wasn’t worth it.

10

richard

20 abr 2025

·

Se alojó 2 noches

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	213 US$
febrero	246 US$
marzo	218 US$
abril	185 US$
mayo	153 US$
junio	135 US$
julio	142 US$
agosto	142 US$
septiembre	168 US$
octubre	171 US$
noviembre	206 US$
diciembre	221 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $250	23 $224	24 $250
25 $242	26 $172	27 $164	28 $175	29 $227	30 $193	31 $237

DO	LU	MA	MI	JU	VI	SA
1 $272	2 $237	3 $218	4 $262	5 $208	6 $208	7 $258
8 $240	9 $235	10 $235	11 $231	12 $363	13 $193	14 $197
15 $219	16 $245	17 $232	18 $298	19 $210	20 $251	21 $233
22 $231	23 $235	24 $235	25 $257	26 $210	27 $287	28 $240
29 $210	30 $232

Pullman Rotorua

Precios para Pullman Rotorua

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe, 1 cama de matrimonio grande, vistas al lago (Deluxe)

Habitación superior, 1 cama de matrimonio grande, vistas a la ciudad

Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad

Suite ejecutiva, 1 cama de matrimonio grande, vistas al lago

Habitación superior, 1 cama de matrimonio grande, vistas al lago

Habitación Deluxe, 1 cama de matrimonio grande, vistas al lago

Habitación Deluxe, 1 cama de matrimonio grande, vistas a la ciudad (Deluxe)

Habitación superior, 2 camas de matrimonio, vistas a la ciudad

Suite superior, 1 cama de matrimonio grande, vistas a la ciudad

Habitación superior, 2 camas dobles, vistas al lago

Reseñas de los huéspedes sobre Pullman Rotorua

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas