Name: JetPark Hotel Rotorua
Address: Cnr Fenton & Victoria Streets, Rotorua, Región de Bay of Plenty, NZ
Price range: 80 US$–282 US$ per night
Rating: 8.45

Opiniones de los huéspedes

En el JetPark Hotel Rotorua, los huéspedes destacan la amabilidad del personal, las habitaciones limpias y espaciosas, y su conveniente ubicación cerca de supermercados y el centro de la ciudad. Sin embargo, también se mencionan repetidamente algunos inconvenientes, como un desayuno continental limitado con cargos adicionales por extras, fallos ocasionales en el mantenimiento o el servicio de limpieza, y problemas con el estacionamiento.

Muchos describen las habitaciones como modernas, cómodas y tranquilas, con café en cápsulas y buenas duchas, aunque algunos mencionan una decoración anticuada, paredes delgadas, conexión Wi-Fi lenta o aire acondicionado intermitente. Las instalaciones incluyen una pequeña piscina y un spa al aire libre, lavandería con un número limitado de máquinas y algunos cargadores para vehículos eléctricos, con preocupaciones ocasionales sobre la limpieza de la piscina. En general, puede esperar una buena base con un servicio cálido y fácil acceso al centro de la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones incluyen una pequeña piscina y un spa al aire libre, estacionamiento gratuito en el lugar que puede ser limitado, lavandería con un número limitado de máquinas y algunos cargadores para vehículos eléctricos. Algunos huéspedes mencionan señalización poco clara y problemas ocasionales con el mantenimiento de la piscina.

Reseñas de huéspedes relacionadas

10

Annie

28 jul 2024

·

Se alojó 1 noche

Good experience especially there’s three free EV chargers with type 2 plug. Downside is the majority of people parking at the EV spots were not electrical vehicles. The room is large enough but slightly aged and could be cleaner. Great hospitality from the staff with great food.

10

William

11 ene 2026

·

Se alojó 3 noches

Clean & spacious rooms with 2 comfortable queen beds. And quiet Staff very courteous and helpful when requests were made for extra items Good location to lake and bus routes to sightseeing or tours. We would Recommend One note: The outdoor pool area is small so don’t expect a large lounge chairs area etc.. But nice to have the pool for anyone wanting to enjoy a dip or a beverage in the outdoor sitting area

8

Shaun

30 sept 2023

·

Se alojó 2 noches

Property was clean and of reasonable quality. Parking is a nightmare though.

10

Sarah

9 oct 2024

·

Se alojó 1 noche

Great hotel, pool was lovely

10

Jonathan

22 ene 2023

·

Se alojó 2 noches

Clean and tidy. Excellent toiletries. Fantastic Air Conditioning. I was really surprised. I thought it was going to be one of those hotels with a bunch of amped-up reviews saying how great an older place was. This place was surprisingly nice. Parking is VERY TIGHT. Breakfast is an additional $19 NZD. Laundry facilities are a single washer and dryer which needs $2 coins.

8

ChunMeng

4 ago 2024

·

Se alojó 1 noche

It would be greatly improved if there were clear signage and additional temporary parking spaces reserved for guests checking in when driving into the hotel. The location of the parking spaces reserved for disabled guests is somewhat inconvenient and could be better positioned. Rooms located behind the reception desk are easily disturbed by the movements of the front desk staff, affecting the guests' rest. The play area for children is not ideal. It obstructs other guests' movement, and small toys like balls can easily roll through the railing into the lobby

10

Jason

1 ago 2024

·

Se alojó 1 noche

Booked at last minute just needing a place to sleep. Got that and much more. The bed was super comfortable, the room was immaculate and the access was convenient. The EV charger was a nice bonus. Will definitely stay here again next time I'm back in Rotorua

8

Leanne

6 jul 2025

·

Se alojó 2 noches

Central, clean, warm, good parking, nice spa. Kids loved having their own tv.

4

Gilbert

16 jul 2024

·

Se alojó 1 noche

The pool and the jacuzzi is so dirty.

10

Kayoko

2 ago 2025

·

Se alojó 1 noche

Parking is a little narrow

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones son generalmente limpias y bien cuidadas, y muchos señalan condiciones impecables. Sin embargo, existen fallas recurrentes en el servicio de limpieza, como camas sin hacer y problemas ocasionales como tazas sucias, polvo debajo de la cama o pelo en el baño.

Reseñas de huéspedes relacionadas

8

Jaiden

15 ago 2025

·

Se alojó 2 noches

Well located, but the internet is slow/non-responsive and under the bed was quite dirty.

6

David

29 oct 2025

·

Se alojó 2 noches

Did not make up beds, only bathrooms

10

Andy

11 jun 2023

·

Se alojó 1 noche

Room was spotless and quiet

4

Elizabeth

26 oct 2023

·

Se alojó 5 noches

The bathroom had hair all over it. The bed also had a long hair next to the pillow which any inspector would’ve seen. We reinstated one day of housekeeping to which they didn’t vacuum the floor. There is only one washer and dryer for the complex and the washer doesn’t wash well even with a smaller sized load. Not a 4/5 star property as advertised.

6

Andreas

20 feb 2023

·

Se alojó 2 noches

When I wanted to prepare some tea on the first night, I noticed that at least two of the four cups in the room (and the two spoons) were still dirty from the previous guest. I then sent a message to the hotel using Expedia\'s messaging feature, in which I asked for the cups to be cleaned on the next day. When I returned to the hotel on the next afternoon, the cups were still dirty, and I also had not received any reply to my message. I sent another message, to which I also received no reply. I then went to the reception, where they finally read my messages and said they would take care of it. When I returned to my room after dinner, I noticed that the "taking care" had consisted of just removing the two obviously dirty cups and spoons, without replacing them. I also noticed that at least one of the glasses in the room was also dirty. When I mentioned this issue again during check-out, I was offered a free soft-drink.

10

Sandra

19 ago 2024

·

Se alojó 1 noche

Right from check in to check out nothing was too much trouble. Lovely friendly staff made our stay enjoyable. Absolutely spotless room with super comfy beds. Will stay again if traveling to Rotorua

10

Kiani

1 nov 2025

·

Se alojó 1 noche

Check-in and parking were a breeze. Our room was fantastic! spotless, modern, and thoughtfully set up with extras like a pod coffee machine and conveniently placed PowerPoints by the bedside. I loved the little touches too, like the chilled carafe of water in the fridge and the thick white robes. Even though our room faced the road, it was perfectly soundproof and beautifully quiet. We didn’t stay for breakfast, but walking past it looked absolutely delicious. All the staff, including the cleaning team, were courteous and genuinely lovely. The hotel’s location is ideal, a supermarket right across the road, and the mall and city centre just a short stroll away. We’ll definitely be staying here again!

10

Francine

7 feb 2026

·

Se alojó 2 noches

Spotless room, parking, attention to detail, helpful staff, but most special of all, the breakfast.

10

Stephen

2 nov 2025

·

Se alojó 1 noche

Very clean and tidy.Staff very helpful and genuine in trying to make the stay a positive experience.

4

woohyun

8 jul 2024

·

Se alojó 1 noche

the heater is not working the toilets was not clean

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Muchos encuentran las habitaciones espaciosas y cómodas, con toques modernos como café en cápsulas y buenas duchas, y varios informan haber tenido estancias tranquilas. Una minoría señala una decoración anticuada, paredes delgadas o ruido de la carretera, conexión Wi-Fi lenta y aire acondicionado intermitente o ruidoso.

Reseñas de huéspedes relacionadas

8

Manuel

14 mar 2023

·

Se alojó 1 noche

The overall is great. We only spent a night and it was confy although the aircon had a noise that woke us up.

8

Jaiden

15 ago 2025

·

Se alojó 2 noches

Well located, but the internet is slow/non-responsive and under the bed was quite dirty.

10

Katie

14 ago 2025

·

Se alojó 2 noches

Spacious room with really comfortable bed and spacious bathroom. We were upgraded to a family suite which had more than enough a family of 4. Breakfast was included and really nice.

6

Jason

13 may 2025

·

Se alojó 2 noches

Overall the room was very spacious, clean & comfy. Unfortunately the a/c wasnt working, so it got pretty hit in the room. The staff was very helpful & gave us a fan, which worked OK, wouldve preferred a/c

2

Andrew

11 dic 2023

·

Se alojó 3 noches

Thinnest walls ever. You can hear every detail of normal conversations in the room next door (this was in the family suite). Terrible construction.

6

Pauline

10 mar 2024

·

Se alojó 1 noche

Bed linen clean and room tidy - hotel a bit tired but staff lovely

10

Kiani

1 nov 2025

·

Se alojó 1 noche

Check-in and parking were a breeze. Our room was fantastic! spotless, modern, and thoughtfully set up with extras like a pod coffee machine and conveniently placed PowerPoints by the bedside. I loved the little touches too, like the chilled carafe of water in the fridge and the thick white robes. Even though our room faced the road, it was perfectly soundproof and beautifully quiet. We didn’t stay for breakfast, but walking past it looked absolutely delicious. All the staff, including the cleaning team, were courteous and genuinely lovely. The hotel’s location is ideal, a supermarket right across the road, and the mall and city centre just a short stroll away. We’ll definitely be staying here again!

10

OUTDOORS TRAINING

8 feb 2026

·

Se alojó 1 noche

The rooms were large, comfortable, and well equipped, making it a very relaxing stay. Everything was clean and well organised, and overall it was a very comfortable experience.

10

Anthony

13 feb 2026

·

Se alojó 1 noche

Staff were great. Room was very spacious and bed was super comfy

8

Graham

11 abr 2025

·

Se alojó 1 noche

Noisy air conditioner exhaust

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es elogiado con frecuencia por ser amable, servicial y atento, con personal que ayuda con mejoras de habitación, check-in temprano y consejos locales. Ocasionalmente, se mencionan problemas como un check-in lento o impersonal y una atención inconsistente durante los períodos de mucha actividad o incidentes.

Reseñas de huéspedes relacionadas

10

David

8 feb 2025

·

Se alojó 1 noche

Good hotel in a great location for central Rotorua. We did not realise it was a pet friendly hotel (may have changed as we booked nearly 12 months ago) but the staff were very sympathetic and upgraded us to a family room not usually used for pets. So 100% for customer service. Would certainly recommend

10

Diane

5 dic 2022

·

Se alojó 2 noches

Employees all from front desk to maintenance…all made my stay comfortable and pleasing.

10

Dion

29 ene 2026

·

Se alojó 1 noche

I didnt see the check in time of 3pm and arrived approximately 2.15pm and the wonderful front desk team checked me in early which was very much appreciated.

10

holly

12 may 2025

·

Se alojó 2 noches

Excellent staff amazing helped me out so much ! Wish i could have stayed longer

10

Kayley

17 may 2025

·

Se alojó 2 noches

Quick & easy check in. Ample parking. Close to shops/attractions (if you have a car). Room was clean & large. Bathroom was great with great shower pressure. Staff lovely. Overall excellent stay. No outside noise heard from the room.

6

Emma

11 sept 2025

·

Se alojó 3 noches

Disappointed on arrival, very run down, wouldn’t want to go in the pool or hot tub… The person who was possibly the manager who was on reception was not particularly friendly, answered the phone in the middle of checking us in and made us wait. Breakfast was ok but not great, overall the place could do with an upgrade.

10

Diane

4 dic 2022

·

Se alojó 1 noche

Beds are so comfortable rooms fulfill my needs. Staff are kind and so incredibly helpful! Next trip to Rotorua I’m staying here!

4

Ivan

26 sept 2023

·

Se alojó 1 noche

2 x fire alarms in 1 over night stay, whilst pouring with rain. Staff had no clue when it came to the fire panel and what the procedure was for evacuation. As a chief fire warden myself, I shouldn't have had to ask questions to trigger some sort of reaction from them. House keeping staff were rude. Maintenance man and reception were brilliant as were the night staff in the kitchen and reception. Heard from others there have been a lot of issues of late ie water pipes bursting etc, so as flash as it looks, maybe time for a full overhaul

10

Alan

10 sept 2025

·

Se alojó 2 noches

The service at this hotel was incredible. I made a huge mistake with my booking (wrong dates) that Expedia refused to help me with, but the staff here were incredibly helpful, especially the manager. They corrected my error, including upgrading my room (since I was already there), providing excellent service that went above and beyond. They know how to run a business and are actually customer focused!

8

Alexandra

15 feb 2025

·

Se alojó 1 noche

Receptionist very helpful and friendly. Room was clean and spacious. The fire alarm went off and everyone was professional in vacating the hotel. Everything was dealt with quickly and the fire service arrived promptly. Good to know it worked! The breakfast was good. Easy parking.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Base conveniente cerca de supermercados y un centro comercial, y a poca distancia a pie del centro de la ciudad, Eat Street y el Polynesian Spa para muchos. Algunos encuentran que la caminata es más larga de lo esperado y prefieren tener un coche.

Reseñas de huéspedes relacionadas

8

Rebecca

27 jul 2025

·

Se alojó 2 noches

The hotel is in a great location, walkable to most of the things we wanted to see. The hotel itself is good, the room was large and bed comfortable.

8

Shadi

5 nov 2025

·

Se alojó 1 noche

Friendly staff, great location, supermarket & pharmacy in walking distance

8

Ping Tong

13 sept 2023

·

Se alojó 3 noches

It needs about 10 to 15 min walking to the centre of the town. If you are not driving and have numbers of luggages, it will be quite a distance to walk from the coach stop at Visitor Info Centre to the hotel. However, ne

10

Kiani

1 nov 2025

·

Se alojó 1 noche

Check-in and parking were a breeze. Our room was fantastic! spotless, modern, and thoughtfully set up with extras like a pod coffee machine and conveniently placed PowerPoints by the bedside. I loved the little touches too, like the chilled carafe of water in the fridge and the thick white robes. Even though our room faced the road, it was perfectly soundproof and beautifully quiet. We didn’t stay for breakfast, but walking past it looked absolutely delicious. All the staff, including the cleaning team, were courteous and genuinely lovely. The hotel’s location is ideal, a supermarket right across the road, and the mall and city centre just a short stroll away. We’ll definitely be staying here again!

10

Dianne

20 nov 2024

·

Se alojó 2 noches

The location was great and staff were friendly

10

Sandra

20 nov 2024

·

Se alojó 3 noches

Very central accommodation we could walk everywhere in the city and drive to our other destinations that was really close.

10

Jeremy

7 nov 2025

·

Se alojó 4 noches

Great! Easy walk to Eat Street and busier areas, nice spot

10

Rebecca

24 sept 2025

·

Se alojó 2 noches

The property was easily situated in the road in to the CBD and easily walkable to main shops and restaurants. Around a 20 minute walk to Eat Street and less to the Polynesian spa. We had a large room, with amenities. Breakfast was suitable with continental options. Great for a Nespresso pod machine in the room. Staff were friendly and helpful. A great stay. Parking filled up but we didn’t have issues finding a space.

8

Rachel

28 oct 2024

·

Se alojó 4 noches

Nice hotel located not too far from downtown. Very convenient if you have a car. Had an overall nice stay.

10

Vicky

31 dic 2024

·

Se alojó 1 noche

Very central to shopping complex and eateries. Great parking favilities. Woolworths and Pak n Save only a couple of minutes walk. Easy location to find. Room was clean, quiet and met our needs for overnight stay. Friendly staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Hay un desayuno continental disponible y algunos lo consideran bueno, pero se repiten los comentarios sobre opciones calientes limitadas, cargos adicionales por café de barista o huevos y hacinamiento ocasional. Las opciones para comer en el hotel son adecuadas, con opiniones mixtas sobre la calidad y la relación calidad-precio.

Reseñas de huéspedes relacionadas

6

Amani

23 feb 2025

·

Se alojó 1 noche

Clean hotel with very average breakfast. Only provided guests with instant coffee. Barista coffee available for a fee.

10

Valerie

14 sept 2025

·

Se alojó 2 noches

Property was clean and tidy. Staff very friendly. Very convenient to the main centre. Had dinner and drinks one night, good selection of beverages only downside was that the burger and chips we go were pretty average, lacked a bit of flavour. Will definitely stay here again.

10

Gayathri

21 dic 2024

·

Se alojó 2 noches

The room was spacious and clean and it was easy to access restaurants from here. Breakfast buffet wasn’t that great since it was missing eggs - had to order that separately for a cost which was a bummer.

8

Merle

15 feb 2024

·

Se alojó 1 noche

Very nice continental breakfast.

6

Pirtesh

21 dic 2024

·

Se alojó 2 noches

Had to wait between 5-10 minutes to get checked in. Stayed here for 2 nights. Certainly wasn’t worth the money I paid for it. At breakfast there wasn’t scrambled eggs or hash browns. The pancake machine ran out of the batter. Did tell an attendant but wasn’t replaced until almost 15 minutes later.

8

Michelle

7 nov 2024

·

Se alojó 1 noche

Excellent location, nice and quiet. Was disappointed that I paid $40 for breakfast and it was just cereal and fruit.

8

Christian

30 dic 2023

·

Se alojó 2 noches

Okay hotel near the center. Only minus is the breakfast - or the lack thereof. There's breakfast but is quite poor. Both in terms of the food but also in terms of the area in which it's served. The rest of the hotel is quite nice with a small pool for the kids.

8

Helene

3 feb 2026

·

Se alojó 2 noches

Nice place, good location, great service. Con: not a real cafe at breakfast

8

Rajeev

2 nov 2025

·

Se alojó 1 noche

Breakfast was excellent, overall stay was good. Value for money.

8

Dennis

25 feb 2026

·

Se alojó 1 noche

Komfortables modernes und sauberes Zimmer. Frühstücksbuffet war okay, aber nichts besonderes. Besonderheiten kosteten extra. Etwas abseits der Innenstadt, aber fußläufig zu erreichen.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	155 US$
febrero	175 US$
marzo	168 US$
abril	129 US$
mayo	99 US$
junio	83 US$
julio	89 US$
agosto	91 US$
septiembre	109 US$
octubre	106 US$
noviembre	136 US$
diciembre	141 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $106	23 $101	24
25 $158	26 $111	27 $80	28 $100	29 $115	30 $112	31 $115

DO	LU	MA	MI	JU	VI	SA
1	2 $95	3 $107	4 $157	5 $139	6 $110	7 $282
8 $121	9 $131	10 $143	11 $88	12 $152	13 $145	14 $143
15 $126	16 $156	17 $156	18 $151	19 $144	20 $144	21 $144
22 $132	23 $146	24 $150	25 $120	26 $159	27 $149	28 $150
29 $120	30 $133

JetPark Hotel Rotorua

Precios para JetPark Hotel Rotorua

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite familiar, varias camas

Habitación superior con 2 camas individuales

Habitación superior, 1 cama de matrimonio grande

Suite ejecutiva

Habitación Deluxe con 2 camas individuales

Reseñas de los huéspedes sobre JetPark Hotel Rotorua

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas