Hotel Bencoolen Singapore

The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.

Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.

Location to public transport is fantastic. Swimming pool was a disappointment.

Great hotel for more than 2 people and excellent location. My sister and her 3 children (ages 17, 14, 11), 4 of them were able to fit ok in the triple room. The bedding was good for this purpose. The hotel's amenities is not top notch, bathroom vent is quite loud and the blinds played up a bit. But we weren't in the room much of the day so it served its purpose for sleeping only. At night it can be a bit noisy as there's a bar/club somewhere near the building. However, I didn't mind it because there's 3 different MRT around that makes it very easy to travel around Singapore. Also, please be aware they do not have laundry facilities only laundry service. If you want to wash your own clothes I would recommend walking to Victoria Hotel, less than 10mins walk. They have a coin operating washing machine and dryer there that's open to the public.

Only cold/lukewarm water from the shower in our room, the pool area is really really small - don´t get confused by the pictures... Breakfast is not really worth the trouble, coffee (from a Nescafe machine), boiled eggs, crab balls, noodles, toast with butter&jam and watermelon. The food was not hot or cold, it was room temperature warm - but that was just because there was 30 degrees warm outside :D No water nor juice was available, not even for purchase. Rooms are ok but tiny, but so they tend to be in Singapore. No power outlet in the toilet which was a bit tricky, you had to plug for example the hair drier into the power outlet close to the fridge and hotel room door, and no mirror is available there. The location is perfect, just opposite Bencoolen MRT, and a 7-Eleven. Also within short walking distance to Little India, Raffles Hotel, Suntec City shopping mall, etc. Marina Bay & Gardens is also easily reachable by MRT. Would stay again, because of the location and friendly staff, but will have breakfast somewhere else next time :)

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.

The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.

Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.

Gammell og slitt hotel. Frokost var elendig og mathallen var uhygienisk . Vinduet har grønt belegg og badekaret/ dusj slitt med ekkelt skittent belegg.

I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.

Extremely close to MRT. Hotel needs tidying up

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.

The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.

smelly rooms, dated, dirty, noisy aircon and not a good breakfast

Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again

Very small ,old, saw lots of small ants on the floors,not sure what were they! Talk long time to the receptionist to change the room . He saw the insect too. Hope we do not bring back any of them home.

Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.

スタッフは笑顔で良いです。 掃除はしっかりされていますが、部屋全体がカビ臭く、特にバスルームは臭かった。 シャワーは温度調整がほぼできず、熱湯が出てきてかなり苦労した。 水圧も弱い。 とても子供を入れさせるにはつらい。 もう、二度と泊まりません。

Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.

I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.

Rummet var för litet för två personer. Ingen plats för resväskor. Frukosten var den sämsta någonsin någonstans. Överpris även för Singapore. Ända bra var platsen nära till Raffles och Orchard Road.

Only cold/lukewarm water from the shower in our room, the pool area is really really small - don´t get confused by the pictures... Breakfast is not really worth the trouble, coffee (from a Nescafe machine), boiled eggs, crab balls, noodles, toast with butter&jam and watermelon. The food was not hot or cold, it was room temperature warm - but that was just because there was 30 degrees warm outside :D No water nor juice was available, not even for purchase. Rooms are ok but tiny, but so they tend to be in Singapore. No power outlet in the toilet which was a bit tricky, you had to plug for example the hair drier into the power outlet close to the fridge and hotel room door, and no mirror is available there. The location is perfect, just opposite Bencoolen MRT, and a 7-Eleven. Also within short walking distance to Little India, Raffles Hotel, Suntec City shopping mall, etc. Marina Bay & Gardens is also easily reachable by MRT. Would stay again, because of the location and friendly staff, but will have breakfast somewhere else next time :)

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.

The family room is small . Cleanliness is not great .food is ok

smelly rooms, dated, dirty, noisy aircon and not a good breakfast

Very small ,old, saw lots of small ants on the floors,not sure what were they! Talk long time to the receptionist to change the room . He saw the insect too. Hope we do not bring back any of them home.

Adequate. Old, poorly appointed .

Near subway. Large room

The bed was nice. I had a bathtub which I love baths. I had to ship something. By DHL and the gentleman at the front desk was so helpful. The forms the DHL sent I had to print out and fill out and have two copies he did that for me and he also made the copies. The breakfast was really good too

Good staffs

Mr. Mohd is a legendary staff in this family-run hotel. Old school and reminded us of my childhood travels with the family.

Excellent hotel and very helpful and pleasant staff.

Improve on Staff to be Friendly with cuatomers

Only cold/lukewarm water from the shower in our room, the pool area is really really small - don´t get confused by the pictures... Breakfast is not really worth the trouble, coffee (from a Nescafe machine), boiled eggs, crab balls, noodles, toast with butter&jam and watermelon. The food was not hot or cold, it was room temperature warm - but that was just because there was 30 degrees warm outside :D No water nor juice was available, not even for purchase. Rooms are ok but tiny, but so they tend to be in Singapore. No power outlet in the toilet which was a bit tricky, you had to plug for example the hair drier into the power outlet close to the fridge and hotel room door, and no mirror is available there. The location is perfect, just opposite Bencoolen MRT, and a 7-Eleven. Also within short walking distance to Little India, Raffles Hotel, Suntec City shopping mall, etc. Marina Bay & Gardens is also easily reachable by MRT. Would stay again, because of the location and friendly staff, but will have breakfast somewhere else next time :)

The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.

The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.

Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.

Very small ,old, saw lots of small ants on the floors,not sure what were they! Talk long time to the receptionist to change the room . He saw the insect too. Hope we do not bring back any of them home.

Location to public transport is fantastic. Swimming pool was a disappointment.

I thought the property needs a bit of a spruce up, there was mold on our walls. Location was great and very quiet, near mrt stations.

Good location.

バス停が近く、便利な立地でした。

Super convenient with MRT station nearby. Many eateries and shopping.

Rummet var för litet för två personer. Ingen plats för resväskor. Frukosten var den sämsta någonsin någonstans. Överpris även för Singapore. Ända bra var platsen nära till Raffles och Orchard Road.

Extremely close to MRT. Hotel needs tidying up

Only cold/lukewarm water from the shower in our room, the pool area is really really small - don´t get confused by the pictures... Breakfast is not really worth the trouble, coffee (from a Nescafe machine), boiled eggs, crab balls, noodles, toast with butter&jam and watermelon. The food was not hot or cold, it was room temperature warm - but that was just because there was 30 degrees warm outside :D No water nor juice was available, not even for purchase. Rooms are ok but tiny, but so they tend to be in Singapore. No power outlet in the toilet which was a bit tricky, you had to plug for example the hair drier into the power outlet close to the fridge and hotel room door, and no mirror is available there. The location is perfect, just opposite Bencoolen MRT, and a 7-Eleven. Also within short walking distance to Little India, Raffles Hotel, Suntec City shopping mall, etc. Marina Bay & Gardens is also easily reachable by MRT. Would stay again, because of the location and friendly staff, but will have breakfast somewhere else next time :)

I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.

The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.

The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.

Gammell og slitt hotel. Frokost var elendig og mathallen var uhygienisk . Vinduet har grønt belegg og badekaret/ dusj slitt med ekkelt skittent belegg.

The bed was nice. I had a bathtub which I love baths. I had to ship something. By DHL and the gentleman at the front desk was so helpful. The forms the DHL sent I had to print out and fill out and have two copies he did that for me and he also made the copies. The breakfast was really good too

寝るだけだったので総合的には良かったです。 朝食付きのはずだったのですが その案内もなく朝ロビーのレストラン？を見てみたけど閉まってるぽかったです。 朝食は外で食べたので問題は無かったですがちょっと残念。

Rummet var för litet för två personer. Ingen plats för resväskor. Frukosten var den sämsta någonsin någonstans. Överpris även för Singapore. Ända bra var platsen nära till Raffles och Orchard Road.

Only cold/lukewarm water from the shower in our room, the pool area is really really small - don´t get confused by the pictures... Breakfast is not really worth the trouble, coffee (from a Nescafe machine), boiled eggs, crab balls, noodles, toast with butter&jam and watermelon. The food was not hot or cold, it was room temperature warm - but that was just because there was 30 degrees warm outside :D No water nor juice was available, not even for purchase. Rooms are ok but tiny, but so they tend to be in Singapore. No power outlet in the toilet which was a bit tricky, you had to plug for example the hair drier into the power outlet close to the fridge and hotel room door, and no mirror is available there. The location is perfect, just opposite Bencoolen MRT, and a 7-Eleven. Also within short walking distance to Little India, Raffles Hotel, Suntec City shopping mall, etc. Marina Bay & Gardens is also easily reachable by MRT. Would stay again, because of the location and friendly staff, but will have breakfast somewhere else next time :)

The family room is small . Cleanliness is not great .food is ok

smelly rooms, dated, dirty, noisy aircon and not a good breakfast

Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.

Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.