Is parking available at the property?

Self parking is available on-site for a fee of CAD 35 per night, which includes in/out privileges. Valet parking is also offered at a fee of CAD 40 per night, with in/out privileges as well.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately CAD 20 to 30 per person.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability. Early check-in requests can be made but are not guaranteed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available to assist guests in navigating the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located in Whistler Village, just steps from Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park. It is approximately 0.3 miles from the Audain Art Museum and 0.6 miles from Whistler Olympic Plaza.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. The pool is operational year-round, providing a relaxing spot for guests.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for any specific requests regarding additional sleeping arrangements.

Pan Pacific Whistler Mountainside - Comfort & Views

Average nightly price at Pan Pacific Whistler Mountainside by month, last 12 months (USD)
Month	Average price
January	$531
February	$562
March	$473
April	$291
May	$240
June	$250
July	$296
August	$373
September	$238
October	$248
November	$217
December	$338

What guests think

Travellers praise Pan Pacific Whistler Mountainside for its unbeatable slopeside location next to the gondolas, friendly staff, and convenient suites with kitchens, while noting some rooms feel dated and village or pool facing rooms can be noisy.

Heated outdoor pool, hot tubs and a steam room are highlights, plus ski lockers and an on-site pub; guests sometimes encounter maintenance closures, a small gym, or an out-of-service elevator. Cleanliness is often praised, though a few noted dusty rooms, odors, or worn furnishings, and occasional nearby construction affected views or facilities. Parking is tight and typically paid, and on-site breakfast is limited or starts late. Expect a convenient, lively base ideal for skiing and village access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Heated outdoor pool, hot tubs and a steam room are popular, with handy ski lockers and an on-site pub. Downsides include occasional closures or maintenance, a small gym, tight paid parking, and sporadic elevator outages.

Related guest reviews

8

Tara

Nov 15, 2024

·

Stayed 2 nights

One of the elevators were down. Otherwise it was good. Bathrooms smaller and outdated. Some of the furniture also scuffed. Bed super comfy. Clean. Convenient to the village.

10

Richard

Nov 17, 2025

·

Stayed 2 nights

Clean spacious two bedroom/two bathroom room. Easy check in and late check out. Nice size outdoor pool and hot tub. Great location close to shops and restaurants.. and handy having the Dubh Linn Gate pub just off the lobby. Highly recommend the pub!

10

Navineil

Jun 30, 2025

·

Stayed 2 nights

Upscale service and hospitality. Only one negative thing was the parking garage has very small spots. However, I love that the EV chargers are free. All amenities were clean and operational. Location is perfect. The rooms were very clean and accentuated the vibes of Whistler village. We would definitely return.

6

Anthony

Dec 4, 2024

·

Stayed 2 nights

I booked this hotel for the swimming pool and hot tubs. They were closed for the entire time I was there due to some issues that were not shared. Yes I understand technical issues come up but the hotel should be giving its clients some free hotel nights or something to compensate for the swimming pool being closed.

10

Eliuth

Apr 17, 2024

·

Stayed 1 night

Location is the best. The room view to the gondola is a plus. The pool and the Jacuzzi are comfortable and well maintained. The lockers for the skis are convenient.

10

Amanda

Mar 7, 2025

·

Stayed 6 nights

Best place to stay for mountain side Whistler. No complaints. Only hotel with a hot tub overlooking the base.

10

Rebecca

Oct 3, 2024

·

Stayed 2 nights

Loved everything about our stay! The pool and gym facilities are great and the bed is perfect!

8

Megan Lippincott

Jul 1, 2025

·

Stayed 4 nights

Convenient location, clean, comfortable room, friendly and helpful staff. One jacuzzi was closed for two days and the other was quite crowded. The pillows were very soft. Overall we enjoyed our stay.

10

josh

Nov 27, 2025

·

Stayed 2 nights

Staff are great, clean and friendly. And hands down best steam room I've ever stepped into.

10

Sukhvinder

Nov 11, 2024

·

Stayed 3 nights

Excellent amnenties, perfect location, spa, pool and steam room were brilliant.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is widely praised and most areas feel very clean. A minority reported dusty rooms, lingering odors, hairs, or stained and worn carpets.

Related guest reviews

6

Jeremy

Apr 2, 2025

·

Stayed 3 nights

Goods- Great location! Close to the lifts, shopping and restaurants! Bass- Room had overwhelming smell of stale cigarette smoke. Rooms are smaller than expected.

10

Justine

Jun 14, 2025

·

Stayed 2 nights

We enjoyed our time at the pan pacific. The suite we stayed in was big and clean. The facility was beautiful. Our kids loved the massive pool and hot tub. We had an issue with something and the front desk was quick to fix it and make things right. We really value that kind of service. Would definitely stay again

10

Kerrie

Oct 28, 2025

·

Stayed 3 nights

Courteous staff, great pool and hot tub, clean and comfy room

6

Harjot

Jul 29, 2024

·

Stayed 1 night

Parking stalls are very tight. Room was very dusty, woke up very congested and itchy skin (I have a dust allergy). Could not even touch the couch because of how dusty it was.

4

Stephen

Dec 4, 2024

·

Stayed 2 nights

The hotel has potential, but the we kept finding hairs in the room, bath robes, towels, and the dish cloths were dirty. The gym was very small, and the pool and hot tub was not operational. So we couldn’t use those features. The front desk told us we had a mountain side veiw, which we did not, and they doubled charged us our deposit…. I’m sure I’ll get it back but lacks organization. We asked for a to go coffee cup and the receptionist at the desk could not understand. When I showed her a photo she just simply said no they don’t have a to go coffee cup. Which I find very hard to believe. The only thing we seemed to enjoy was the shuttle service.

10

Robert

Aug 5, 2025

·

Stayed 1 night

Nice central property clean and comfortable

6

Jagdeep

Aug 14, 2025

·

Stayed 3 nights

We recently stayed at the Pan Pacific Mountainside and, unfortunately, our experience didn’t meet our expectations. While the location is fantastic and convenient, the cleanliness of our room was not up to par. It didn’t have that fresh, well-maintained feel you’d expect from a hotel of this caliber. Additionally, we feel the rooms are overdue for some updates. The carpet looked quite worn, and the decor feels dated, which takes away from the otherwise premium mountain setting. Refreshing the rooms with new flooring, modern furnishings, and a cleaner, brighter style would make a huge difference to the guest experience. We hope the management takes these points into consideration, as the property has the potential to be truly exceptional with a bit of attention to detail and refurbishment.

10

Sharon

Jul 15, 2025

·

Stayed 4 nights

The property is very clean and well kept. So close to the gondolas that take you to the top of Whistler Mountain. The dining and shopping in the village is super. Highly recommend Pan Pacific Whistler Mountainside.

10

Alan

Jul 11, 2025

·

Stayed 5 nights

Friendly staff. Spotless accommodation.

10

James

Jan 1, 2025

·

Stayed 5 nights

Housekeeping did an amazing job keeping the room clean!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites with kitchens are convenient and many guests find layouts comfortable, with good mountain views available. However, decor is dated in places, studios can feel tight with Murphy beds, and some rooms experience noise from nearby venues.

Related guest reviews

8

Jimmy

Jun 9, 2024

·

Stayed 2 nights

2 night stay. Mountain view. Small balcony. Old bath-shower, but fully equipped kitchen. Space a little tight. Murphy bed a nuisance. Staff not quite executive level.

10

Marian

Jun 23, 2025

·

Stayed 2 nights

The location is marvelous. The room is nice. The kitchen, and living space is excellent. The Murphy bed was comfortable. The balcony is a waste of space. One chair and not usable.

8

Jo-Anne

Aug 27, 2023

·

Stayed 1 night

the room was spacious and we had a nice little balcony and lovely view. amenities in the room were great (kitchenette, bathroom, etc). parking stalls in the parkade were difficult to navigate (very small and tight area). the murphy bed and sofa bed were not very comfortable.

10

Sue

Mar 27, 2025

·

Stayed 4 nights

Can't get any closer to the lifts. Great location for that. Restaurants and bars nearby and the pool and hot tubs means it isn't quiet until about 11. Not really late, but not calm. Pool and hot tub were nice! Rooms are looking dated and used a bit. Great to have a kitchen. Snacks was nice.

10

Mildred

Sep 8, 2023

·

Stayed 2 nights

Convenient location and yet away from the restaurants and bars. So you can enjoy some quiet time when you want to. Rooms are a little dated though.

10

Susan

Aug 5, 2024

·

Stayed 2 nights

We had a great stay. The bed was so comfy, it was like sleeping on a cloud. The couch was very nice but not the most comfortable. Our room overlooked the mountains so we had a great view.

8

Alexandra

Sep 21, 2025

·

Stayed 7 nights

We stayed at Pan Pacific Whistler Mountainside during the winter and loved the location; just steps from the chair lift and gondola, making it incredibly convenient for skiing. It’s also walking distance to restaurants, a supermarket, and a pharmacy, which made things easy for our family. The room had a full kitchen and fridge, which was great for preparing meals. It was a bit dated, but clean and comfortable enough for me, my children, and my brother. The check-in and check-out process was smooth, and the staff were all very friendly and helpful. There’s a restaurant and gear store right in the hotel, which added extra convenience. On-site parking is available and priced similarly to other hotels in the area. Even though the hotel is right on the main street, it was surprisingly quiet at night. I would definitely stay here again in the winter. However, I didn’t enjoy the summer experience as much due to dust and construction in the competitive biking park, which affected the mountain views. Overall, a great spot for a winter family getaway!

10

Kelly

Mar 13, 2025

·

Stayed 4 nights

Amazing location right at the base of both Whistler and Blackcomb mountain so you can easily access both! Good ski locker on main level close to the slopes. Room is small but sufficient and the kitchenette is super handy. We have now stayed here twice and would return in a heartbeat,

6

Jayesh

Nov 14, 2023

·

Stayed 2 nights

The hotel staff were great. The bed however was very uncomfortable, it was a Murphy bed. We stayed for two nights and woke up every morning with back pain. Most unfortunate other the hotel was quite nice

6

Baljit

Sep 25, 2025

·

Stayed 2 nights

Nice and clean Amazing view from hot tub Bed was creaking and mattress was uncomfortable could use a upgrade

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, helpful and accommodating, with quick fixes and occasional early check-ins. Isolated lapses include billing errors, key mix-ups, missed or slow responses, and unmet early check-in or room-change requests.

Related guest reviews

10

Barbara

Dec 10, 2025

·

Stayed 3 nights

The location is phenomenal a true ski-in, ski-out. Super friendly and professional staff (reception, ski valet & house keeping). The room was modern and comfortable included all necessary amenities. Would definitely recommend.

10

Justine

Jun 14, 2025

·

Stayed 2 nights

We enjoyed our time at the pan pacific. The suite we stayed in was big and clean. The facility was beautiful. Our kids loved the massive pool and hot tub. We had an issue with something and the front desk was quick to fix it and make things right. We really value that kind of service. Would definitely stay again

4

Sarabpreet

Oct 28, 2023

·

Stayed 3 nights

The staff was extremely helpful during the stay, however it was unfortunate that my credit card got double charged during my stay. The staff told me it was an error and a refund has been processed but may take 3-5 business day to process. But since it was double charged, one of the charges as authorized and other was pending. So a total of 3x the original amount was held on my account forcing my credit card to go over my monthly limit. I am still waiting for a refund, but this was unfortunate as I was not able to use the credit card anywhere else during my stay.

10

Denis

Jul 11, 2025

·

Stayed 2 nights

The front desk staff were very helpful. I have chronic fatigue and must sleep mid-day. Reception managed to get me into a room with an early check-in. This made all the difference to my trip. Thank you.

8

Ronan

Nov 11, 2025

·

Stayed 3 nights

Great service, great location, front desk very helpful and friendly. Housekeeping were also excellent and very helpful.

8

Jeffrey

Mar 11, 2025

·

Stayed 4 nights

This location is amazing for a Whistler ski vacation. The hotel is iterally feet from the two main village Gondolas and great dining and apres ski. The room and other hotel amenities were nice and comfortable and we had no complaints but the amenities of the hotel are not quite 5 star caliber in my opinion. We did have one disconcerting incident where we witnessed another hotel guest walk into our room (the front desk apparently gave her the key to our room by mistake). Nonetheless, we would stay here again based primarily on the convenience/location.

10

Reece

May 20, 2025

·

Stayed 1 night

Got early check in at 10am, amazing customer service.

6

Kyle

Apr 15, 2024

·

Stayed 3 nights

Received zero help from the staff with luggage & skis. On checkout day, they didn't get the skis from the lockers and bring them out as we have experienced during previous stays. Front desk phone was never answered, just a recording saying they were busy. Poor service for a high end and high priced hotel.

6

Judy

Oct 1, 2023

·

Stayed 1 night

Check-in was easy and they were able to accommodate early check-in for our group. We were here for a work event/retreat and also booked a boardroom. The level of service we received during our stay was less than subpar - when we tried to obtain one of our four vehicles, it took much longer than necessary and we were late for dinner. When we were in the boardroom, we tried to order some food (fruit and veggies), we are aware we could order this in advance but we were hoping that Pan Pacific could accommodate our one request.. again, did not happen. We would not recommend staying here and we do not recommend bringing employees here for work events either. When checking out, they did not have my correct email, when I asked them to update my email and send me the invoice - they never did.

6

Rupinder

Nov 24, 2023

·

Stayed 2 nights

The toilet never worked as soon as we walked in. asked the frontdesk for different room but our request was denied , had to wait over hour n half while staff try to fix it we had to hold our pee for all this time once they realized they wont be able to fix the toilet then they decided to move us into similar room no upgrade after wasting our two precious hours as it was already late check in we got late for our dinner reservation due to this nonsense. worse customer service ever

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Unbeatable slopeside, central setting steps from the Whistler and Blackcomb gondolas, shops and dining. The lively village and nearby bars can bring noticeable noise to mountain- or pool-facing rooms.

Related guest reviews

10

john

Aug 11, 2025

·

Stayed 1 night

Good location

6

Annie

Dec 19, 2023

·

Stayed 8 nights

The music at the pubs next door was extreme some nights going to 3am.

8

thomas

Feb 2, 2024

·

Stayed 10 nights

We loved the location of the hotel. Everything was amazing. But as our room was facing the mountain / pool. We had constant blasting music into our room from long horns. Made relaxing and sleeping really unpleasant.

10

Laura Renee

Jan 22, 2025

·

Stayed 5 nights

Location, location location!

10

Harsha

Jun 28, 2025

·

Stayed 2 nights

Location is outstanding, center of town, fantastic beds. Clean rooms and friendly service.

8

Alexandra

Sep 21, 2025

·

Stayed 7 nights

We stayed at Pan Pacific Whistler Mountainside during the winter and loved the location; just steps from the chair lift and gondola, making it incredibly convenient for skiing. It’s also walking distance to restaurants, a supermarket, and a pharmacy, which made things easy for our family. The room had a full kitchen and fridge, which was great for preparing meals. It was a bit dated, but clean and comfortable enough for me, my children, and my brother. The check-in and check-out process was smooth, and the staff were all very friendly and helpful. There’s a restaurant and gear store right in the hotel, which added extra convenience. On-site parking is available and priced similarly to other hotels in the area. Even though the hotel is right on the main street, it was surprisingly quiet at night. I would definitely stay here again in the winter. However, I didn’t enjoy the summer experience as much due to dust and construction in the competitive biking park, which affected the mountain views. Overall, a great spot for a winter family getaway!

10

Sharon

Jul 15, 2025

·

Stayed 4 nights

The property is very clean and well kept. So close to the gondolas that take you to the top of Whistler Mountain. The dining and shopping in the village is super. Highly recommend Pan Pacific Whistler Mountainside.

8

Rob

Sep 3, 2025

·

Stayed 1 night

Property was ok but found the location quite noisy. Our expectations were quite high considering the cost and didn't feel it lived up to it.

10

yoon

Apr 9, 2025

·

Stayed 6 nights

Great location across from gondola and to Whistler village!

10

Patricia

Feb 7, 2025

·

Stayed 4 nights

Can’t beat the location of this hotel. Great, convenient parking directly underneath if you can get one of the limited spaces. Unbeatable view of slopes while enjoying one of two hot tubs! I’m not sure where/why soundproofing of rooms is being advertised. We stayed in a village facing room on the 6th floor and still readily heard street noise, not enough to be a major issue but certainly noticeable. Our only disappointment occurred one evening when requesting a shuttle to the upper village for a dining reservation that was in 15min. We inquired at front desk and they informed us that it wouldn’t be a problem, even asked if we would mind being dropped off a bit early. We waited in the lobby for 10-15 minutes to then be told they shuttle wasn’t going to make and asked if we wanted them to call a cab for us. We chose to walk and fortunately we didn’t lose our spot for dinner.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site Irish pub is popular and convenient, but there is no traditional breakfast service (or it starts late) and room-service options are limited. Many restaurants and cafes are an easy walk away.

Related guest reviews

10

Martin

Aug 4, 2025

·

Stayed 2 nights

Excellent hotel, great location in the heart of Whistler. Easy walk to many shops and good restaurants. Two bedroom apartment was generous and comfortable. Highly recommended. Would definitely return. Cool Irish pub downstairs with great live music.

10

Richard

Nov 17, 2025

·

Stayed 2 nights

Clean spacious two bedroom/two bathroom room. Easy check in and late check out. Nice size outdoor pool and hot tub. Great location close to shops and restaurants.. and handy having the Dubh Linn Gate pub just off the lobby. Highly recommend the pub!

6

Colin

Mar 15, 2024

·

Stayed 2 nights

Hotel lobby and rooms need updating for the price & location of this hotel. They are in desperate need of a breakfast/coffee restaurant on site.

10

Karl

May 25, 2024

·

Stayed 5 nights

Very nice place, excellent food at Dubh Linn Gate pub.

10

sam

Jun 27, 2024

·

Stayed 3 nights

best pool in whistler! rooms are clean with nice small kitchen. Bed was comfy. missed a bar right at hotel like at vancouver pan pacific. irish pub attached not my favorite. not pan style

10

Lindsay

Oct 10, 2025

·

Stayed 2 nights

Was quite happy with the studio room. The only issue was the breakfast. The restaurant does not serve breakfast until 10 AM. There is room service available, but the options were limited for those with dietary restrictions. I found a restaurant in Whistler Village that was open at 8 AM for breakfast and was a better option. Other than that, the staff were great and I enjoyed my stay.

10

Steven

Aug 8, 2025

·

Stayed 1 night

Fantastic. Hotel is very clean and comfortable and staff was fantastic. Bar/restaurant downstairs was great, but walk out of the lobby into the village and everything is right there. Didn’t use the pool but our room looked out over it and it looked very nice. Overall great, we will definitely be back.

10

Sarah

Jul 30, 2025

·

Stayed 4 nights

There used to be a breakfast included at the Pan Pacific Village Centre. I missed having that here!

10

Fiona

Jul 10, 2025

·

Stayed 3 nights

Fabulous hotel in a fabulous spot. Great bar downstairs with live music every night. Hard to beat.

8

Randhir

Aug 28, 2024

·

Stayed 3 nights

Great location but would like the room service & Dublin Inn kitchen beyond 10 p.m.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $183	4 $173	5 $171	6	7
8 $162	9 $165	10 $160	11	12	13	14
15	16	17	18	19 $189	20 $263	21
22 $187	23 $187	24 $186	25 $195	26	27	28
29 $221	30 $220

Pan Pacific Whistler Mountainside

Prices for Pan Pacific Whistler Mountainside

Monthly average prices

About this property

Location

Room options

Upper Floor, Studio Suite

Studio Suite, Mountain View

Upper Floor, Suite, 2 Bedrooms

Suite, 1 Bedroom, Mountain View

Lower Floor, Suite, 1 Bedroom

Lower Floor, Studio Suite

Upper Floor, Suite, 1 Bedroom

Lower Floor, Suite, 2 Bedrooms

Suite, 2 Bedrooms, Mountain View

Guest reviews of Pan Pacific Whistler Mountainside

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pan Pacific Whistler Mountainside

Considering this hotel for your Whistler trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1 $230	2 $221	3 $220	4	5
6 $266	7 $264	8 $252	9 $263	10 $258	11	12
13 $254	14 $252	15 $251	16 $256	17 $254	18	19
20	21	22	23	24	25	26
27	28	29	30	31