Is parking available at the property?

Self parking is available on-site for a fee of CHF 50 per day.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not detailed.

Are pets allowed at the property?

Pets are allowed at the property with a fee of CHF 50 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, although specific details on room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Zürich, just steps from Zürich Opera House and within a 10-minute walk of Bahnhofstrasse. It is approximately 0.5 mi from Zurich Town Hall and 0.6 mi from Kunsthaus Zurich.

What are the hotel's policies regarding children?

Children 17 years old and younger are not permitted at this property.

Small Luxury Hotel Ambassador Zurich - Top Accommodations

Average nightly price at Small Luxury Hotel Ambassador Zurich by month, last 12 months (USD)
Month	Average price
January	$553
February	$553
March	$585
April	$536
May	$635
June	$676
July	$584
August	$526
September	$634
October	$597
November	$512
December	$678

What guests think

At Small Luxury Hotel Ambassador Zurich, guests consistently praise the spotless rooms, stylish design, and central location by the Opera House and lake, with many highlighting friendly, welcoming staff and a quiet atmosphere despite the city setting.

Room sizes vary from compact to spacious, with comfortable decor and some rooms offering balconies or city or lake views; a few guests reported tight layouts or design quirks. Service is frequently attentive and personalized, though several reviews cite slow or understaffed front-desk support and uneven responsiveness. Dining feedback, especially for breakfast and the bar or restaurant, is mixed. Overall, it delivers a refined, small-scale stay with thoughtful touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an on-site bar and restaurant with varied impressions, and a rooftop with impressive views. Beyond these, facilities are not widely discussed.

Related guest reviews

10

Catheryn

Feb 6, 2024

·

Stayed 2 nights

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

8

David

Dec 19, 2023

·

Stayed 2 nights

I’ve stayed at several SLH properties, and this wasn’t as nice as I expected. The room was nice, they use Grown Alchemist products. The restaurant/bar was just ok (bartender was great). The area it’s located was fantastic, walking distance of 2m from the Christmas market.

10

Edith

Mar 12, 2023

·

Stayed 1 night

die Zimmereinrichtung war topp, leider gibt ers keine Parkmöglichkeit

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10

Anastasija Rebecca

Jul 31, 2025

·

Stayed 3 nights

This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.

10

Seline

Sep 5, 2023

·

So happy with my stay at the Ambassador! Staff was so friendly and helpful, rooms were very clean and they even left a handwritten welcome note. Recently renovated and very modern. Toiletries were high end and they provided all extras you could think of. Rooftop had amazing views and located very close to the old town! Cannot recommend more.

8

Jyotsana

Apr 17, 2025

·

Stayed 1 night

Excellent location. Though pricey for overall hotel facilities.

10

Sunil

Sep 17, 2023

·

Stayed 2 nights

Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.

8

Lance

Oct 31, 2025

·

Stayed 5 nights

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

10

Leonardo

Nov 2, 2023

·

Stayed 3 nights

Excelente hotel com ótima localização, ao lado da Ópera e com estação de trem muito próxima. O hotel é charmoso, com poucos quartos e bom bar. O grande destaque é o quarto, muito bonito e confortável. Banheiro excelente também. Único ponto de melhoria é o ar condicionado, que poderia gelar mais o quarto.

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8

Darren

Apr 24, 2025

·

Stayed 1 night

Room was great. We really appreciated the upgrade. The only slightly negative thing we could say is we felt the bar could have done with a little more atmosphere.

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Cleanliness

Cleanliness is praised across reviews, with rooms frequently described as spotless and well maintained.

Related guest reviews

10

Daniela

Dec 17, 2025

·

Stayed 2 nights

Clean, great location and friendly staff

10

Peter

Sep 24, 2025

·

Stayed 4 nights

Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again

10

James

Sep 19, 2025

·

Stayed 1 night

clean well-equipped room, great shower, windows that opened for fresh air

8

David

Jan 12, 2026

·

Stayed 2 nights

Very clean and comfortable room although a little cosy for two people with two suitcases and wintrer coats.

10

Melody-Niki

Feb 15, 2026

·

Stayed 1 night

Clean, central and great service

10

Satvinder

Nov 23, 2025

·

Stayed 2 nights

Was very clean

8

HAKKI NACI

Oct 31, 2025

·

Stayed 2 nights

Room was spotless. Reception was very friendly

8

Lance

Oct 31, 2025

·

Stayed 5 nights

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

10

Angie

Aug 14, 2024

·

Stayed 2 nights

Stayed here many times. Love it! Incredibly clean and wonderful staff!!

10

David

Nov 12, 2023

·

Stayed 1 night

Super comfortable and quiet room that was immaculately clean. Friendly staff.

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AI-generated summary based on recent guest reviews

Rooms

Stylish and comfortable rooms, with some offering balconies or views. Several guests note smaller layouts in certain categories and occasional design or comfort issues.

Related guest reviews

10

Olaf

Jun 29, 2024

·

Stayed 1 night

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.

8

Melissa

Feb 17, 2024

·

Stayed 1 night

Great property but you could hear hallway noise.

2

peter

Jun 16, 2023

·

Stayed 2 nights

this is the worst hotel we've been to in 20 years, whether 5 star (ritz, kempinski st moritz, etc) or 2 or 3 star in ten countries. it was an attic single room they called a double. 1.the twin bed was next to wall angled 45 degrees, bumped ones forehead badly if trying to go to bed from the left side where the night table and night reading light was. 2. the horrible revamp to make it look classy was a fake. 3.all lights were linked so reading in bed at night was only possible with night lamp and ALL other five lights blasting, including the ceiling light and 2 hall lights. horrible. their excuse was it was designed that way. 4.when finally 11 pm turning lights out, 2 sharp lights under each bed lit up if one moved, or if blankets touched the floor,...creating 2 metres of light and sharp shadows. phoned desk to be told to stuff pillows and towels to cover the floor lights due to bad design. 5.this isnt even one star! lots. of leather boxes to look "designed" one was 10 inches by 8 inches containing 2 cotton pads for face! totally phony superficial look. every time you turn right at the tiny window you hit your head due to the angled wall, due to stuffing 2 beds into a one bedroom space.and of course no closet space. 5. "free' fridge meant one 2 sfr pack of nuts and a quarter bottle proseco, not renewed nightly. outrageous greed.. 6.their other , ie hotel opera,across the street, fabulous in EVERY way, big windows, high ceilings, superb modest refurbishment.

10

Peter

Sep 24, 2025

·

Stayed 4 nights

Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again

8

Bryon

Oct 20, 2025

·

Stayed 3 nights

Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.

10

Thomas

Feb 2, 2025

·

Stayed 2 nights

Great location, nice and comfortable rooms

10

Sylvia

Feb 7, 2026

·

Stayed 3 nights

I hardly want to share this little gem of a hotel. Smartly designed rooms, wonderf

10

Jonathan

Dec 28, 2025

·

Stayed 3 nights

Wonderful room, ambassador superior. Loved the space, decor and location

2

Sabina

Jun 25, 2025

·

Stayed 2 nights

This hotel had little to no customer service. They didn't give us information, nor did they have a concierge. The beds were rock hard, and the AC didn't go below 20 degrees celsius. When we asked for lighter blankets, they turned up with warmer blankets. Truly disappointed. Not worth the price.

10

Denise

Oct 30, 2024

·

Stayed 2 nights

Loved the beautiful decor in the room. Very comfortable stay - slept well as room was dark and very quiet even though we were near the elevator. Great shower!

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Service

Staff are widely described as friendly, accommodating, and sometimes go above and beyond. A few reviews report slow or understaffed front-desk service and uneven responsiveness.

Related guest reviews

10

Sufen

Apr 25, 2024

·

Stayed 2 nights

Great location, friendly staff every time I stay here and personalised service

10

Efsun

Jul 31, 2025

·

Stayed 2 nights

A truly wonderful stay! We had an amazing experience at this beautiful hotel in Zurich. Everything was perfect – from the elegant atmosphere to the exceptional service. The staff were incredibly kind, attentive, and professional, making us feel truly welcome from the moment we arrived. One of the highlights of our stay was the lovely birthday gesture they made for my daughter – it was such a thoughtful and heartwarming surprise that made our trip even more special. Thank you for making our time in Zurich so memorable. We would love to come back again soon! Efsun

10

Todd

Oct 17, 2025

·

Stayed 1 night

Everything about our stay was perfect. No complaints. Was able to check-in early. They upgraded our room and the service was great.

8

laleh

Jul 4, 2023

·

Stayed 3 nights

Nice small hotel but their check in amd check out process is time consuming and ineffcient

10

Melody-Niki

Feb 15, 2026

·

Stayed 1 night

Clean, central and great service

10

Sunil

Sep 17, 2023

·

Stayed 2 nights

Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.

8

Natalie

Mar 24, 2025

·

Stayed 1 night

Only one person, and sometimes none at reception and always a long wait

10

Catheryn

May 4, 2025

·

Stayed 2 nights

Great staff. Very helpful and friendly

6

Michael

Sep 11, 2023

·

Stayed 2 nights

Apparently this hotel had just been renovated. It’s good in theory, however all their bathroom fixtures although aesthetically pleasing, are sharp & hazardous in the small bathrooms. Also the doors are glass and there’s no real privacy between the bed and bathroom areas. What I found so disturbing was that there was never anyone at the front Desk to help you. We tried calling for dinner recommendations from our room and no one ever picked up the phone. The staff member that checked us in, Carmen, made sure to let us know that our breakfast was definitely NOT included in our room rate. At checkout, she didn’t even ask us about our stay. If you are the face of a small luxury hotel, you should be able to greet guests with a smile. It was as though she was doing us a favor. Isabella was kind as was the housekeeping staff. As I stated, very nice boutique property, but will not be returning.

2

Sabina

Jun 25, 2025

·

Stayed 2 nights

This hotel had little to no customer service. They didn't give us information, nor did they have a concierge. The beds were rock hard, and the AC didn't go below 20 degrees celsius. When we asked for lighter blankets, they turned up with warmer blankets. Truly disappointed. Not worth the price.

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Location

Excellent central spot by the Opera House and lake, walkable to the old town with easy tram and train links, including to the airport.

Related guest reviews

10

Olaf

Jun 29, 2024

·

Stayed 1 night

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.

10

Daniela

Dec 17, 2025

·

Stayed 2 nights

Clean, great location and friendly staff

10

Catheryn

Feb 6, 2024

·

Stayed 2 nights

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

10

Brenda

Oct 24, 2023

·

Stayed 2 nights

Wonderful location next to lake Zurich and walkable for great restaurants and shopping. We especially appreciated the helpful staff!

10

Raul

Jun 24, 2023

·

Stayed 2 nights

Fantastic property. Completely remodeled, very clean and comfortable rooms and baths. Great location

10

Maxine

Jul 29, 2025

·

Stayed 2 nights

Comfortable beds luxurious pillows were just what we needed after touring for ten days. Very handy location to inner city and to lake and river tours

8

Lance

Oct 31, 2025

·

Stayed 5 nights

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

10

John

Apr 12, 2024

·

Stayed 2 nights

Lovely hotel close to the Opera House and nearby to old Zurich. A perfect location to begin an exploration of Switzerland. Staff was very friendly and accommodating.

10

Sufen

Oct 10, 2023

·

Stayed 1 night

Great location near the lake and Stadelhof train station (15-20mins to airport). Many tram services and options for dining. Most of all, freshly refurbished with modern and elegant finishes. Would stay again

10

Olaf

May 8, 2025

·

Stayed 1 night

Tolles, kleines Hotel - die Zimmer sind super ausgestattet, man hat seine Ruhe, hört nichts von den Nachbarn - die Lage ist 1A, ruhig aber sehr zentral - coole Coffee Spots in der Nähe, Supermarkt in 3min, Restaurants - alles da! Super.

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Dining

Breakfast feedback is mixed, ranging from poor or limited to delicious options. Restaurant and bar comments vary on quality and atmosphere.

Related guest reviews

10

Catheryn

Feb 6, 2024

·

Stayed 2 nights

Wonderful small boutique hotel close to center of activity. Great tram and train connections to other spots in Zurich and easy to/from airport and elsewhere in Switzerland. Terrific staff, helpful and available. Quiet and excellent restaurant.

8

David

Dec 19, 2023

·

Stayed 2 nights

I’ve stayed at several SLH properties, and this wasn’t as nice as I expected. The room was nice, they use Grown Alchemist products. The restaurant/bar was just ok (bartender was great). The area it’s located was fantastic, walking distance of 2m from the Christmas market.

8

Burkhard

Nov 28, 2023

·

Stayed 1 night

Die Räume sind sehr schön. Schade dass es kein Buffet zum Frühstück gibt

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8

Bryon

Oct 20, 2025

·

Stayed 3 nights

Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.

10

anthony

Oct 15, 2023

·

Stayed 3 nights

Fine High-End lovely property located in excellent area. Can not say enough positive about our stay. Delicious breakfast options, perfect service. Plush linens, insuite coffee.

10

Anastasija Rebecca

Jul 31, 2025

·

Stayed 3 nights

This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.

8

Lance

Oct 31, 2025

·

Stayed 5 nights

This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.

10

Leonardo

Nov 2, 2023

·

Stayed 3 nights

Excelente hotel com ótima localização, ao lado da Ópera e com estação de trem muito próxima. O hotel é charmoso, com poucos quartos e bom bar. O grande destaque é o quarto, muito bonito e confortável. Banheiro excelente também. Único ponto de melhoria é o ar condicionado, que poderia gelar mais o quarto.

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8

Darren

Apr 24, 2025

·

Stayed 1 night

Room was great. We really appreciated the upgrade. The only slightly negative thing we could say is we felt the bar could have done with a little more atmosphere.

10

Walter

Jan 14, 2025

·

Stayed 1 night

Poor breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $364	7 $361
8 $396	9 $372	10	11 $596	12 $359	13 $359	14 $379
15 $360	16 $389	17	18 $738	19 $389	20 $389	21 $370
22 $379	23 $484	24 $563	25 $578	26 $645	27 $614	28 $668
29 $513	30 $678

Su	Mo	Tu	We	Th	Fr	Sa
		1 $553	2 $610	3 $576	4 $728	5 $655
6 $532	7 $583	8 $545	9 $598	10 $766	11 $554	12 $689
13 $530	14 $576	15 $576	16 $549	17 $580	18 $619	19 $626
20 $505	21 $571	22 $620	23 $534	24 $500	25 $534	26 $598
27 $534	28 $576	29 $708	30 $658	31

Small Luxury Hotel Ambassador Zurich

Prices for Small Luxury Hotel Ambassador Zurich

Monthly average prices

About this property

Location

Room options

Ambassador Deluxe

Ambassador Junior Suite

Ambassador Superior Plus

Ambassador Classic Plus

Ambassador Superior

Ambassador Classic

Ambassador Queen Room

Ambassador Suite

Guest reviews of Small Luxury Hotel Ambassador Zurich

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Small Luxury Hotel Ambassador Zurich

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