Name: Comfort Suites at Tucson Mall
Address: 515 West Auto Mall Drive, Tucson, Arizona, United States of America, Tucson, Arizona, US
Price range: US$83–US$217 per night
Rating: 8.4

What guests think

At Comfort Suites at Tucson Mall, travelers praise newly renovated, very clean rooms and consistently friendly staff, while noting a convenient location near Tucson Mall and restaurants, a generally solid breakfast, and some downsides like noise from thin walls.

The pool area is appreciated, though there is only one elevator and periodic first‑floor renovations can make the lobby feel cramped. Breakfast feedback ranges from good variety and attentive service to missing items, slower restocking, or later weekend hours, and room comments include occasional bathroom quirks or maintenance issues. Overall, expect a clean, modern, value stay with warm service and a handy base for shopping.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The pool area is popular, but some noted wear around it. Facilities include a single elevator and ongoing first-floor renovations that can occasionally make the lobby feel cramped.

Related guest reviews

10

Jorge

4 Jan 2025

·

Stayed 2 nights

Newly renovated property with spacious, modern, and clean rooms. The breakfast is good, perfect to start the day. It offers a well-maintained, ample parking lot and an excellent location close to restaurants, and shops. A comfortable and convenient choice for business or leisure travelers.

10

Halmar

23 Oct 2025

·

Stayed 2 nights

The room was clean, newly renovated and the whole hotel very clean and pleasant. Parking lot, hotel entry, pool area was very clean as well as the gym...new and clean equipment. And big thank you to all the staff, who provided great service and made us feel very welcome, especially John at the front desk and Ms. Minerva, who served breakfast during our stay. We appreciated their kindness and thoughtfulness. Thank you for a great experience and stay!

4

Diane

13 Nov 2024

·

Stayed 1 night

The evening staff person was professional and courteous. She was the only person working so had to check in several groups arriving at once. I was asked to provide a credit card for incidentals which is customary at hotels but what is not customary is a $150.00 charge for incidentals which I was told would be released when I check out. I've never heard of that! There is only one elevator. The staff person placed everyone on 3rd floor and before I could bring my belongings in, the elevator was closed off for maintenance at 9pm. I had to carry everything up to 3rd floor. To the staff person's credit, she did offer to carry my belongings but I declined her help. There is a sign indicating quiet hours start at 9pm but of course the elevator was being worked on until well past that. The room itself was clean and comfortable and I looked forward to a peaceful night's rest. Of course, a ton of construction in the parking lot began before 8am so I woke to the noise of construction machines. In the morning I went down to breakfast and the options available were adequate. Food was fresh and staff were hard at work. The eggs were hot but hash browns were really cold. A guest approached front desk for soap and was told the hotel did not have any but were expecting an order later in the day. The same guest asked about laundry detergent and was told the hotel only has jugs of detergent, not individual load size.

8

Carolyn Ann

9 Aug 2025

·

Stayed 5 nights

The staff is awesome! The pool needs a little maintenance as there are cracks surrounding it, and the paint is chipping around the outside of the pool .

10

ryan

18 Jun 2025

·

Stayed 2 nights

Hotel and room were clean. Nice big pool.

10

Kimberly

9 Sept 2024

·

Stayed 1 night

The hotel is under renovation on the 1st floor but I stayed on the newer 2nd floor and it is absolutely beautiful! The rooms are modern, fresh and clean! The lobby and breakfast area is trendy and hip. Nice stay for a Comfort Suites. I highly recommend

8

MANOEL DE

7 Jan 2025

·

Property was recently remodeled

10

Evangelina

27 Apr 2025

·

Stayed 2 nights

Nice confort.. only down fall was that it only had one elevator for the entire building and wait took a bit of time. Also breakfast meals were first come first serce type so we end of getting what was left, we went around 9am on both Saturday and Sunday.

10

Tonya

30 Sept 2024

·

Stayed 2 nights

This property was pretty clean except that they were renovating the whole first floor. Because of this, it made the check in area feel a little cramped and small. Other than that the whole place was nice.

10

Candus

20 Jun 2025

·

Stayed 1 night

Hotel was very clean. Weve been on a 16 day road trip. This was our 13th hotel and it has beat them all. Staff extremely friendly. Hotel was clean and spacious. Newly renovated. Highly recommemd. Would definitely stay here again. Wished all hotels was like this 1.

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Cleanliness

Reviews repeatedly highlight very clean rooms and public areas after the remodel. A few noted lapses such as a stained sheet or messy breakfast area.

Related guest reviews

10

Kristin

22 Aug 2025

·

Stayed 2 nights

It was very clean and had everything we needed.

10

Halmar

23 Oct 2025

·

Stayed 2 nights

The room was clean, newly renovated and the whole hotel very clean and pleasant. Parking lot, hotel entry, pool area was very clean as well as the gym...new and clean equipment. And big thank you to all the staff, who provided great service and made us feel very welcome, especially John at the front desk and Ms. Minerva, who served breakfast during our stay. We appreciated their kindness and thoughtfulness. Thank you for a great experience and stay!

10

Bhavani

22 Aug 2025

·

Stayed 3 nights

Clean and nice property. Breakfast has limited options but it was kept clean by excellent service staff.

10

Alicia

28 Jul 2025

·

Stayed 1 night

Fast and pleasant, clean hotel

10

Dianna

18 May 2025

·

Stayed 3 nights

This was one of the cleanest hotels I been too since 2020. The staff were very friendly and helpful from front desk, to breakfast staff .the lobby coffe and water atayed filled and fresh. The room was very clean smelled fresh. The bed was comfy. Felt very safe. Such an amazing stay!

10

Wendy

27 Aug 2025

·

Stayed 1 night

Very nice workers and clean

6

Johanna

27 Dec 2024

·

Stayed 1 night

A few homeless people around the property, but the staff was excellent with their service. Unfortunately, my bedding had a weird translucent stain on it. I was a bit grossed out and ripped the sheet of the bed.

10

Susan

17 Mar 2025

·

Stayed 2 nights

Our room was clean. Dining area needs attention. Trash bins were full and dirty plates hanging out. Coffee out

10

Debra R

30 Dec 2024

·

Stayed 1 night

Staff were warm and welcoming. The room was very clean, with a modern feel, comfortable armchair, adjustable desk chair, and easy-to-use controls for the thermostat and blinds. Enjoyed the view of the mountains. The bathroom was well designed and the bathtub safe enough (with grab bars and tub bottom that didn't feel slick or slippery, even when wet). The bed, sadly, was very very uncomfortable so I slept little. The breakfast was typical/nothing special.

10

Candus

20 Jun 2025

·

Stayed 1 night

Hotel was very clean. Weve been on a 16 day road trip. This was our 13th hotel and it has beat them all. Staff extremely friendly. Hotel was clean and spacious. Newly renovated. Highly recommemd. Would definitely stay here again. Wished all hotels was like this 1.

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Rooms

Newly renovated rooms are modern and generally comfortable. Downsides include thin walls and hallway noise, and occasional bathroom or fixture issues.

Related guest reviews

4

Cynthia

25 Oct 2024

·

Stayed 3 nights

Not sure why the smell of marijuana filled the hallways and my room when I came in after dinner. It may be related or not, but a bus load of sports team people had what appeared to be every other room occupied on my floor and were going down the hall, room to room. I mentioned the skunky smell to the front desk lady, who appeared to be the only person on site for the night. She called back and offered to move me to the room next door. I declined, and the room next door was then filled with family with a toddler who woke me at 2 AM. It was a loud child who occasionally would try and open the connector door between the two rooms. I could hear every word of what was said in that adjoining room, the walls are just that thin. The second and third floors had been recently remodeled and the furniture was new and comfortable, but for those who like to move into drawers for their stay, there were only one tiny drawer in each bedside table, so you have to live out of the suitcase even if you have an extended stay. Overall, I will not be coming back to this location.

10

Henry

28 Oct 2025

·

Stayed 3 nights

John and Anne are great at customer service,both very helpful and attentive! Chris the overnight guy has been there for years, and is always friendly and helpful too? Rooms recently redone, very nice and comfortable!

6

Peggy

16 Mar 2025

·

Stayed 1 night

Did not get the room I thought I reserved. Even though most guest had not checked in desk clerk could not accommodate us after she found out we had used Hotels.com. Bed was VERY uncomfortable. Walls VERY thin. Could hear talking from next room. When they turned on the shower it woke us up. Bathroom was great though.

8

David

17 Mar 2025

·

Stayed 1 night

I thought the property was nice and overall was in good condition. The beds/pillows were not as comfortable as I was hoping they’d be. There were tons of options around the hotel for shopping and eating. Breakfast in the morning was really good, but would recommend going down early am to beat the crowds.

6

Vicki

13 Oct 2025

·

Stayed 3 nights

The staff was excellent, especially loose and housekeeping. The room was clean and comfortable. However, the bathroom after the remodel was a disaster You removed the tubs and leave a shower with a showerhead that I couldn’t reach. The weather hit me on top of my head and was too tall for me to adjust

8

Leigh Anne

10 Mar 2025

·

Stayed 2 nights

Nice staff, updated rooms that were clean. Quiet enough and close to mall, pretty central location.

6

Steven

31 Jul 2025

·

Stayed 1 night

Shower door wiuld not sray closed. Had to hold shut. Toilet seat bolt missing.

10

Debra R

30 Dec 2024

·

Stayed 1 night

Staff were warm and welcoming. The room was very clean, with a modern feel, comfortable armchair, adjustable desk chair, and easy-to-use controls for the thermostat and blinds. Enjoyed the view of the mountains. The bathroom was well designed and the bathtub safe enough (with grab bars and tub bottom that didn't feel slick or slippery, even when wet). The bed, sadly, was very very uncomfortable so I slept little. The breakfast was typical/nothing special.

6

Rochelle

1 Sept 2025

·

Stayed 2 nights

The walls are thin and we could hear people talking next door and footsteps above us. The staff was so nice and accommodating. The place was very clean but was noisy. I called the front desk twice and to report noise at midnight. They took care of our concerns right away.

10

Koren

9 Sept 2024

·

Stayed 1 night

Had a great stay. Newly remodeled hotel. The room was nice, the bed was comfortable. We appreciated that there was plenty of shampoo, conditioner, and lotion. The TV had streaming/mirroring capabilities. The continental breakfast had a good array. And the staff was so nice!!! I specifically want to thank Chris who checked us in; he really took the time to make sure we were comfortable. The only negative remark I can make about our stay is about how heavy the doors are… which means they close hard/slam. So we could hear every time someone in our hall was going in and out of their rooms, at all hours.

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Service

Staff are frequently described as friendly, helpful, and responsive, with examples of early check-in and quick assistance. Some guests experienced slow or understaffed check-in, rigid cancellation policies, or billing/deposit frustrations.

Related guest reviews

10

Henry

28 Oct 2025

·

Stayed 3 nights

John and Anne are great at customer service,both very helpful and attentive! Chris the overnight guy has been there for years, and is always friendly and helpful too? Rooms recently redone, very nice and comfortable!

2

lee

27 Sept 2025

·

Stayed 1 night

You wouldn’t let me cancel this stay. My partner broke her leg and is in the hospital and could not travel. I gave you at least a weeks notice but you refused to cancel. I am not happy!

10

Edward

20 Aug 2025

·

Stayed 1 night

Great customer service, we needed to check in early because of our kiddos and they let us in 3 hours early with no hassle or extra cost. They were lovely

10

Halmar

23 Oct 2025

·

Stayed 2 nights

The room was clean, newly renovated and the whole hotel very clean and pleasant. Parking lot, hotel entry, pool area was very clean as well as the gym...new and clean equipment. And big thank you to all the staff, who provided great service and made us feel very welcome, especially John at the front desk and Ms. Minerva, who served breakfast during our stay. We appreciated their kindness and thoughtfulness. Thank you for a great experience and stay!

10

Brenda

24 Jun 2025

·

Stayed 1 night

This hotel has the nicest staff. I have stayed in a lot of hotels in this state but the staff here is the nicest by far.

10

maria

23 Feb 2025

·

Stayed 2 nights

The staff is so kind. They went the extra mile during a hard time in my family.

6

Henry

22 Aug 2025

·

Stayed 3 nights

Great service, Jonathon is always helpful and accommodating. Anne is friendly and helpful too. This time house keeping entered my room when I had a don’t disturb sign on the door. I don’t like my things disturbed when I stay in a hotel.

8

Azra

4 May 2025

·

Stayed 2 nights

Front desk person wasn’t helpful and wasn’t willing to help.

10

Colleen

16 Jul 2025

·

Stayed 1 night

Spent two nights here and I would stay here again if I’m ever back in Tucson. There’s plenty of shopping near (Tucson Mall), and dining, Walmart is not too far. The bed and pillows were comfortable, towels were a nice size. My only complaint is check in was so slow, guests are coming in and there was only one lady. Get her some help. But other than that. It’s a nice place. You also have to pay $100, but you get it back when you check out. Which they should also make more known.

10

Helga

22 Nov 2024

·

Stayed 1 night

Front desk staff were very helpful to our group. We were travelling with bike boxes and they made it very easy for us to store these boxes and retrieve them as needed.

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Location

Very convenient for Tucson Mall, dining, and errands, with several guests feeling safe and finding it central for U of A and business. Many found it easiest with a car.

Related guest reviews

10

Jack

4 Jul 2025

·

Stayed 1 night

Overnight stay on road trip easy to get to and nice area

10

John

22 Mar 2025

·

Stayed 1 night

Close to the mall

10

Melody

28 Oct 2024

·

Stayed 1 night

Lots of shops nearby. Location was not far from UofA. Clean and quiet. Staff was very friendly and helpful.

10

Hyun Sung

21 Aug 2025

·

Stayed 6 nights

Great place to stay for business. Large table, enough charging port, room amenities, and service were incredible. Breakfast was good but I recommend to provide some meat on weekends. Close to Tucson Mall and located at safe place. You might need a car to roam around.

10

Kathy

6 May 2025

·

Stayed 2 nights

The hotelbis in a very commercial district but the room was quiet amd you couldn't hear any street noise. Everyone very friendly and helpful. Close to several nice places to eat. Clean rooms with comfortable beds. Felt very safe.

10

rosaura

22 Jul 2025

·

Stayed 1 night

Nice clean hotel, friendly staff. Very close to the mall and restaurants

10

Jennifer L.

29 Oct 2024

·

Stayed 2 nights

Safe quiet clean property and lovely staff and friendly front desk about 15 minutes from university of Arizona

10

rosaura

21 Dec 2024

·

Stayed 1 night

Very clean hotel, nice staff, walkable to the mall and restaurants.

10

Jacqueline

19 Jul 2025

·

Stayed 1 night

Good location, reasonable price and comfy, clean room.

10

Henry

16 Aug 2025

·

Stayed 3 nights

Close to shopping and dining. Great service, clean and great staff.

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Dining

Breakfast is often described as good with decent variety and attentive staff. Complaints include later weekend hours, missing items or slow restocking, and occasional temperature or selection issues.

Related guest reviews

10

Rosa Ivonne

25 Jul 2025

·

Stayed 1 night

Breakfast was delicious, my room was comfort and the price is incredible for the quality

10

Karla

20 Jul 2025

·

Stayed 2 nights

The breakfast is so good!

8

Andre'

11 Apr 2025

·

Stayed 4 nights

The breakfast was not good and the entire time we were there they had no Jam/jelly. The lady said, sorry, it comes tomorrow....that never happened! We stayed 2 more days...no Jam! Well, the service was very good otherwise! We will probably give it another shot and come back ;-)

4

Christopher

20 Jul 2025

·

Stayed 1 night

This may not apply to most people, I was traveling with my family across the country, breakfast at every hotel we have stayed at is at 6-9, when I checked in Friday night late, the clerk said breakfast is from 6-9. We needed to be on the road by 7a so we got up at 6a Sat morning. My wife and kids went to get breakfast, and the sign said M-F 6-9 Sat & Sun 7-10. I get what you are trying to do with "Sleep in on the Weekend" but instead of screwing up peoples plans make breakfast 6-10 instead. Needless to say, this simple change soured the overall experience. We checked out at 6:30 and had to go buy breakfast down the road.

8

Cindi

16 Nov 2024

·

Stayed 2 nights

Very clean hotel. The staff was great, helpful, and very friendly. The complimentary breakfast had something for everyone and the area was clean.

10

Alfonso

14 Mar 2025

·

Stayed 1 night

Great room, appreciate how clean the room was. Definitely a great hotel. The breakfast was on point, enough food and was well manned for the duration of serving.

6

jose

2 Jan 2025

·

Stayed 2 nights

They charged my card twice and after a week they still haven't refunded the wrong charge. I have been to that hotel many times but this time the breakfast was poor.

8

Marcos Robles

15 Aug 2025

·

Stayed 1 night

Better breakfast service, better cleanliness in the dining room....... everything else was perfect

10

Bhavani

22 Aug 2025

·

Stayed 3 nights

Clean and nice property. Breakfast has limited options but it was kept clean by excellent service staff.

10

Julie

17 Nov 2024

·

Stayed 1 night

Wonderful shower. Nice decor and very clean. Excellent breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$117
February	US$157
March	US$127
April	US$109
May	US$95
June	US$83
July	US$87
August	US$89
September	US$84
October	US$106
November	US$110
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $217	3 $212
4 $87	5 $90	6 $94	7 $92	8 $126	9 $129	10 $129
11 $97	12 $92	13 $94	14 $94	15 $92	16 $122	17 $129
18 $94	19 $94	20 $94	21 $94	22 $94	23 $148	24 $146
25 $108	26 $100	27 $106	28 $109	29 $109	30 $113	31 $113

Comfort Suites at Tucson Mall

Prices for Comfort Suites at Tucson Mall

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed

Suite (2 Queen Beds with Sofa Bed)

Suite, 1 King Bed, Accessible

Guest reviews of Comfort Suites at Tucson Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites at Tucson Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $110	19 $98
20 $88	21 $94	22 $94	23 $98	24 $97	25 $97	26 $99
27 $83	28 $91	29 $88	30 $88