Is parking available at the hotel?

Parking is available nearby for a fee of USD 35.00 per night, located approximately 656 feet away from the hotel. Reservations are not required.

Does the hotel allow pets?

The hotel allows pets in specific rooms only, with certain restrictions. Guests must contact the property directly to arrange for bringing pets. Service animals are exempt from restrictions.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request but are subject to availability and may incur additional charges.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, and there are elevators for guest convenience.

Where is the hotel located in relation to key attractions?

The hotel is located in Union Square, San Francisco, within a 5-minute drive of Lombard Street and Oracle Park. It is approximately 2.2 miles from Pier 39 and 2.3 miles from Chase Center.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Cartwright Hotel Union Square - BW Premier Collection

Average nightly price at Cartwright Hotel Union Square - BW Premier Collection by month, last 12 months (USD)
Month	Average price
January	$153
February	$136
March	$193
April	$113
May	$116
June	$209
July	$112
August	$129
September	$198
October	$179
November	$106
December	$89

What guests think

Cartwright Hotel Union Square - BW Premier Collection draws consistent praise for its central Union Square location and friendly staff, while its historic character comes with trade-offs like compact rooms and very small bathrooms, occasional street noise, and dated elements.

Many guests find it clean and good value for the area, with comfortable beds and some updated fixtures. Facilities are basic: off-site garage parking with a fee and no on-site parking, free morning coffee/tea, pet friendly policies, a cozy lounge with a fireplace, and often no in-room fridge. Service reports range from highly helpful to occasionally rude, so experiences vary; overall, it is a straightforward base for travelers who prioritize location over space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic historic-hotel setup: off-site garage parking with a fee (no on-site parking), complimentary morning coffee/tea, a lounge with a fireplace, an elevator, and pet-friendly policies; many rooms lack a fridge.

Related guest reviews

10

William

Jul 16, 2025

·

Stayed 2 nights

I booked this hotel because it said there was on site parking with limited height restrictions or offside parking for $35 a night when I got to the hotel they said there was no on-site parking. I had to pay $35 a night for offsite parking.

10

Jacie

Jun 5, 2025

·

Stayed 5 nights

I stayed here for 5 nights and i really enjoyed it! The location is perfect in my opinion, there is a 7/11 and a Walgreens right across the hotel which is extremely convenient. There is also a cable car right outside. I used public transportation everywhere and it wasn’t too hard to navigate. The room itself was small but nice and comfortable. There’s no fridge but there is a microwave downstairs, along with a water fountain. I felt safe here because after 9, you need an hotel key card to open the property doors, also there is someone at the front desk 24/7. Overall, i would stay at this location again 100%.

8

Jane

Aug 13, 2025

·

Stayed 2 nights

Older building that has been updated and provided the basics - clean, comfortable bed, small but nice bathroom, darkening shades, tv, closet, suitcase stand, alarm clock, wall heater, no refrigerator, elevator, coffee in room or downstairs, large downstairs lounging areas. Our room overlooked the street; however, it was pretty quiet - even with activity on street like car being towed, some blinking red lights, pedestrian traffic at 7/11. Parking available for fee a short block away.

2

Rod

Aug 14, 2025

·

Stayed 2 nights

There is no view. The rooms are so small you can barely walk. No parking $40. A day and a block and a half walk. Room view was a destroyed brick wall 10 ft away. Felt like I was staying in a New York Alley.

6

Gabby

Jul 21, 2025

·

Stayed 2 nights

For a two day trip this was pretty good! pros: ease of check-in, location, beautiful lobby, elevator, house-keeping. the only thing that threw me for a loop was that there appeared to be some hair stuck to the window of the bathroom door, the AC unit was not very functional, and the room felt damp. The property was worth the price, but definitely some things to keep in mind when booking.

8

Amancio

Aug 11, 2025

·

Stayed 1 night

The check in staff were really friendly and welcoming. First impression walking in was that it was really clean. The parking garage was 2 minutes walking distance from the hotel so it was pretty convenient. Had no issues with the room except that the bathroom was a little small and the sink was inconvenient when trying to wash my face. Overall you get a pretty nice experience considering what you are paying and you are in walking distance of a lot of cool establishments. I recommend staying here and I would stay here again.

10

Alexander

Aug 15, 2024

·

Stayed 5 nights

We have stayed in a few hotels in San Fran with our dogs and can’t believe we only just found the Cartwright! Right in Union Square, walking distance to so many sites, NO pet and NO resort fee.That mixed with its excellent location and the room itself which was clean and comfortable, it’s a win in our books! One thing to note about parking - it’s offsite but there is a deal with the hotel which makes it reasonable given it’s right in the city. $35 a night or $45 for oversized. We have a Ram 1500 which can be a tight squeeze in lots of garages but the one the hotel works with was great. The turns were wide and there are staff on every floor directing you where to go. It was a relief after having a bad experience trying to find parking on our last visit

10

Sofia

Aug 15, 2025

·

Stayed 2 nights

Beautiful hotel, very friendly and dedicated staff. Clean. Very close to Union Square. Comfortable bed, great shower. Tea/coffee offered am. Fireplace.

10

Yuko

Aug 14, 2025

·

Stayed 3 nights

It’s a pretty old building, but it’s well-maintained and clean. They had free coffee and organic tea in the morning, which was nice.

8

Li

Jul 13, 2025

·

Stayed 2 nights

Good value hotel in downtown SF with a 40$ parking fee per day. Good location and pet friendly! The room is a little small for 2 people and a dog, but it's clean and the bed was comfortable. The disadvantage is there is no fridge.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is often praised and many rooms are reported clean, but several reviews note musty or damp smells, stained linens, dusty areas, and mold/grime around bathrooms or AC units, indicating inconsistent deep cleaning.

Related guest reviews

8

Zain

Sep 5, 2025

·

Stayed 3 nights

Arrived at the hotel past midnight due to a late flight. The staff was so kind as to keep the door unlocked for my arrival. Got in the room and immediately fell asleep on the bed. Woke up the next morning and realized that my head had been on a blood stained pillow case the entire night. That’s kind of gross, to be quite honest.

6

Jason

Dec 15, 2022

·

Stayed 19,340 nights

The room was tiny, there was leaking water coming out of the pipes and standing water on the floor, the corners of the room were dirty, the windows were dirty, the room smelled damp, the heater barely worked, leaving it on all day barely made the room teolerable when it was cold outside, the closet doors stuck, the bathroom window was covered in disgusting film, my wife got super sick but symptoms improved while out and about, seems like from the conditions of the room, the lobby smelled weird too.

6

Vilma

Oct 9, 2025

·

Stayed 5 nights

Room was awful. It was dusty and there were flies on a daily basis. I know not to stay there ever again. The room was small. Overall the place was not to my liking. I will NOT recommend this place to any friends/family. Only thing positive was the location.

6

Gabby

Jul 21, 2025

·

Stayed 2 nights

For a two day trip this was pretty good! pros: ease of check-in, location, beautiful lobby, elevator, house-keeping. the only thing that threw me for a loop was that there appeared to be some hair stuck to the window of the bathroom door, the AC unit was not very functional, and the room felt damp. The property was worth the price, but definitely some things to keep in mind when booking.

8

Kelley

Oct 11, 2025

·

Stayed 3 nights

Quaint, restored boutique hotel, dark hallways, small room. Furniture very nice, bed adequate. Smelled good, very clean. Only coffee in the mornings. GREAT LOCATION!

4

Julia

Sep 1, 2025

·

Stayed 3 nights

The hall and my room smelled very musty, so much so that I was worried that there was mold. I bought Lysol from the Walgreens across the street but it didn't help. There were black spots at the base of the shower and around the window AC unit. I took out the filter screen of the AC unit and it was filthy. When I showed it to the 2 employees at the front desk, one was rude saying he had no idea when he could get me a new one because he'd have to call "engineering". The second man was nicer, took the filter, and said he'd take care of it. When I returned to my room later that day, there was a filter in the AC unit again. I don't know if it had just been vacuumed or if it was new. Regardless, I didn't use it again. The first night, it was so noisy outside in the neighborhood that I had to turn on the AC fan to try to sleep (white noise) but the fan was so loud that sleeping was quite the challenge. The room was small but what I liked were the shower and towels. Every employee except the one mentioned above was very friendly. The price was right, but I would only suggest people looking for a youth hostel type accommodation to stay here.

8

Laiali

Mar 19, 2024

·

Stayed 3 nights

My stay at the Cartwright was nice overall. The rooms are very small but I’m sure that’s common in SF. Some of the outlets didn’t work so that was a bummer and the bathroom was very tiny. There were a few items in the room and places I noticed that were not as clean as I’d hoped but it was not anything terrible. Probably would not stay here again since there’s so many options in SF BUT it was still a nice experience as I still had fun on my trip with a place to sleep!

8

Robert

Oct 16, 2025

·

Stayed 1 night

Clean room, friendly staff

10

MaKella

Jul 7, 2025

·

Stayed 1 night

Staff was incredible sooo nice. The only complaint is the room is clean but could use a deeper clean.

10

Lonie

May 18, 2025

·

Stayed 3 nights

We loved our stay. Our only issue would be that there weren’t any vents in the bathroom and it was too cold to open the windows so the room felt a little damp and we had a hard time staying warm at night. The heater wasn’t really an heater so it didn’t do much to help. Otherwise we loved it. We never felt like we were in the city until we walked out the front door. The staff was super nice. Everything was clean and appealing. Thank you for a lovely trip!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with very small bathrooms; beds are generally comfortable and some showers are modern. Noise can travel through thin walls, climate control and Wi‑Fi vary, and in-room amenities are simple (often no fridge).

Related guest reviews

10

Maikel

Aug 18, 2025

·

Stayed 4 nights

Great location, rooms are comfortable, modern shower and better mirrors in the room. It is a pet friendly hotel.

8

Miren

Nov 3, 2024

·

Stayed 7 nights

Small but efficient room. The hotel was close to everything. The A/C was very noisy.

6

JENNY

Feb 17, 2024

·

Stayed 2 nights

The hotel is very well located. The room was recently renovated, but still shows signs of the oldness. The room was clean and the mattress was relatively comfortable (too soft for my partner). There was little room to walk around the king bed. A queen bed would have been more suitable for the size of the room. The bathroom is small and cannot fit 2 persons at the same time. Water was leaking from the pipes everytime we used the sink. I would recommend this hotel if you are someone who values location and doesn't expect to spend much time in the room.

8

Carol

Jul 15, 2024

·

Stayed 5 nights

Location was top notch. Walls are thin and the bathroom was about as small as possible to fit a sink, shower and toilet. That being said, we would stay there again!

6

todd

Apr 10, 2025

·

Stayed 3 nights

They advertised that every room had air conditioners. This is not true. There was a good breeze from the window but the noise kept us up all night long.

8

Adilene

Nov 6, 2024

·

Stayed 1 night

Everything was excellent but honestly the room had very small space to walk around it felt very tight and could barely fit in the shower

8

Jana

Oct 10, 2024

·

Stayed 4 nights

Honestly everything was pretty great. Location was good for what we were doing and it didn't feel like it was too sketchy to go out. Great access to restaurants and the cable car line! Our only real complaint is that the toilet in our room was horrible and we had to flush it 3+ times just to get toilet paper to go down, let alone anything else.

8

Jill

Aug 31, 2025

·

Stayed 2 nights

Clean, simple hotel. Rooms were quite small, but comfortable. I probably wouldn’t stay again as I prefer more space in a room.

8

Lionel

Oct 17, 2024

·

Stayed 2 nights

Our wifi was weak, didn’t always work. They refunded some money because of the poor wifi.

10

Robin

May 6, 2025

·

Stayed 2 nights

Clean rooms. Initially had a room on the second floor at the front of the hotel - I go to sleep early, there was a lot of noise from the street and from the room next door (the walls seem thin), and I asked to move and they immediately accommodated me without question. The showers had good pressure and the beds are comfortable (though the mattresses vary from room to room). This is a quality place to stay for the price.

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Service

Staff are frequently described as friendly and accommodating, including helpful check-in support. However, multiple guests reported rude or unhelpful front-desk interactions and uneven problem resolution.

Related guest reviews

10

Cristy

Nov 16, 2024

·

Stayed 2 nights

I believe his name was edwin or edward checked us in. he was extremely kind and helpful with the process. was a nice trip and felt safe at night knowing the hotel was accessible only through a key card.

6

Georgina

Jul 21, 2025

·

Stayed 3 nights

Not Great Service, But Nice Rooms The front desk staff consistently had 2 to 3 people present, but they acted as if they were each working solo. Any time assistance could have been offered, they seemed too preoccupied with chatting among themselves and came across as bothered by basic guest interactions. They appeared very self-involved and more focused on their own conversations than helping guests. One evening, I called to check if I had left an item behind. The phone was answered with a flat, almost annoyed “hello” with no mention of the hotel name, which made me wonder if I had even called the right number. When I inquired about the item, I was immediately told “no” without a pause, the kind of quick response that made it hard to believe they actually checked. During checkout, I was clearly struggling with multiple bags. Despite three staff members being present, one simply shouted from the desk, “Are you checking out?” Not one of them offered a bell cart or asked if I needed assistance. The same happened at check-in. I had plenty of luggage, but no offer of help. On my way out, I saw at least two unused bell carts just sitting in the small lobby. It was disappointing that no one had thought to offer one at either point in my stay. That said, the rooms themselves were great, and housekeeping was excellent. The woman who cleaned our room was kind, helpful, and went above and beyond when we needed extra items. We made sure to leave her a tip for her wonderful service

10

Thomas

Apr 22, 2025

·

Stayed 2 nights

This is a quaint hotel just a few walking minutes from Union Square. Great location! The rooms aren't the newest, but that's ok for the price. It's San Francisco after all. The staff is very friendly and there is a quaint lobby with a fireplace on the second floor. We would definitely come again.

10

Frank E

Aug 15, 2025

·

Stayed 3 nights

Great location! Comfortable, clean room. The staff was especially helpful and accommodating.

6

Shamsun

Jul 17, 2025

·

Stayed 2 nights

It was a very old building that clearly had a lot of history, which was interesting. The rooms were clean, but the bathrooms were incredibly small. The staff at the front desk were rude, gave me the wrong room when I paid additional for a bigger one, and didn't apologize afterwards. I found clothes belonging to a previous customer in the closet, which was a bit off putting. Overall, I wouldn't stay here again because there are so many other hotels nearby, and many in similar price ranges that have better service. I'd recommend the property hire front desk staff that are more polite, aren't overtly hostile to customers, and don't whisper snide comments to each other when a customer is standing right there. It wasn't worth my time addressing it to them, but thought I'd mention it for other customers that may not take kindly to it.

2

Emily

Feb 21, 2025

·

Stayed 4 nights

Not the cleanest or friendliest staff. I had an incident in which someone entered my room when I left for a few hours. I had a “do not disturb” sign on. They (staff) left a note saying I’d be fined $250 if I were smoking. I was not smoking. I’m a solo female traveler and for this hotel staff to enter my room when I’m out for a few hours with a do not disturb sign on is absolutely ridiculous and so uncomfortable. Mind you they didn’t clean or make the bed. They entered for non housekeeping reasoning. I called the front desk in regard to this note and they claimed there were cigarette butts in the room. The front desk was absolutely so rude about this situation when I called about the note. The manager did reach out via email and he seemed much more pleasant than the staff there. Entering a guest’s room during their stay with a do not disturb sign on is so wrong. I do not recommend this place as it’s not safe due to these reasons.

2

Johnathan

Feb 22, 2025

·

Stayed 2 nights

Immediately after checking in I want to wash my hands and found the drain pipe under the sink disconnected. There are no phones in the room so I had to go back down to the front desk. Edward was not empathetic or proactive with solutions. I had to suggest moving us to another room while they fixed it. We had to move our stuff down several floors to a handicap accessible room for a night. This room had signs of wear and the floors were not very clean. I complained about this whole process was making us late for our dinner reservations and ruining a celebration weekend. Edward was adamant it wasn’t their fault and all they could do was give us the other room. I explained anyone that cleaned the sink properly recently would have noticed the pipe, the accessible room was not what I paid for and the lack of responsibility and accountability is very upsetting. I had better luck with staff the following day who actually moved our stuff back when the room was fixed. However, we dreaded seeing Edward every time we came back because he was rude to me and my wife. I’m from San Francisco and was not expecting a new modern hotel but I was expecting good service and the room I reserved. Beware that the price does not reflect the value here.

10

Cora

Apr 23, 2025

·

Stayed 5 nights

Considerate, kind, and helpful staff. Great location for public transit, cable cars, and walking around to various tourist spots.

10

Estuardo

Aug 18, 2025

·

Stayed 4 nights

The manager is a nice guy he did a great job

10

Sienna

May 19, 2024

·

Stayed 2 nights

This hotel is a quick walk to public transportation (highly recommend to utilize the muni. it's fast, affordable and easy to use!) near many places to eat, and have very warm and welcoming staff!

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AI-generated summary based on recent guest reviews

Location

Central Union Square location with easy access to cable cars, BART, Chinatown, shopping, and dining. Some mention typical big-city activity outside.

Related guest reviews

10

Gregory

Oct 20, 2025

·

Stayed 3 nights

Great location . Central location . Older hotel . Clean ,. Functional . Good rates . Would stay there again for sure .

8

Andrew

Aug 12, 2023

·

Stayed 4 nights

The rooms are a little dated and small, but for the price they are very reasonable. Great location one block from Union Square, where you can easily walk to tons of food and shopping options nearby. Great access to transit as well.

10

Ellie

May 22, 2025

·

Stayed 3 nights

Close to everything! Love it!

8

Darlene

Oct 7, 2025

·

Stayed 5 nights

Nice location. Central

8

Allison

Feb 3, 2025

·

Stayed 2 nights

Great location!

10

Cora

Apr 23, 2025

·

Stayed 5 nights

Considerate, kind, and helpful staff. Great location for public transit, cable cars, and walking around to various tourist spots.

10

Ashish

Jan 6, 2024

·

Stayed 3 nights

The hotel is close to so many attractions in San Francisco and is a great base of operations for a trip.

10

Alejandra

Dec 28, 2024

·

Stayed 1 night

Great location near a lot of dinning spots and entertainment

10

Ross

Jul 24, 2025

·

Stayed 2 nights

The front desk staff were incredibly helpful and pleasant. City center location so generally less than 10 minutes away from anything you need.

10

Evelyn

Jun 10, 2025

·

Stayed 2 nights

Great location! The hotel is about a block away from Union Sq

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant or breakfast; complimentary morning coffee/tea only. Many cafes and restaurants are a short walk away, including late-night options.

Related guest reviews

10

Jeff

Jul 9, 2025

·

Stayed 2 nights

Very well located in Union Square. Rooms were very nice in clean. There’s a 24 hour café right around the corner if you want a late night food. It can be loud outside at times. Other than that it’s a great place to stay.

8

Rahim

Oct 31, 2024

·

Stayed 3 nights

This is a terrific option near the busy Union Square - especially for those that are trying to save. There’s some great food options nearby including Fresh Brew Coffee for breakfast and coffee.

10

Sofia

Aug 15, 2025

·

Stayed 2 nights

Beautiful hotel, very friendly and dedicated staff. Clean. Very close to Union Square. Comfortable bed, great shower. Tea/coffee offered am. Fireplace.

10

Charles

Dec 20, 2024

·

Stayed 2 nights

The staff at the Cartwright always impress. Very friendly and efficient. Great location. comfortable room. I recommend breakfast at the nearby Sears. Get the Al's Special. If you enjoy a bloody mary or 3 this is the place to order one (or 3).

10

Diva

Oct 14, 2024

·

Stayed 5 nights

I liked that it was an older hotel built in the early 1900's. While the housekeeper had the room door opened for cleaning I took a sneak peek at some of the other rooms and was surprised how the layout for each room seemed to be very different. The rooms are very clean. The bedding and towels clean and not worn. There isn't a cafe or restaurant, but there are food venues near by on the corner or on the next block. Complimentary coffee and tea available in the morning 7am to 10am. Lovely, large modern lobby area to wait, hang out or eat in.

10

Jarin

Nov 13, 2024

·

Stayed 3 nights

The staff was very friendly and accommodating, even though my needs were minor (lock box at the desk for my passport, ice). Always greeted and made to feel like a valuable guest. The protests in the area made for a loud evening and morning, but thankfully stop between 10pm til 7am. My room was clean but small, which is fine as a solo traveler. Desk was available if you need to work on a computer, and the bed was comfortable. Both AC and an heater are available, as well as a fan. A cool historic hotel, and the fireplace in the lobby is nice to sit by on a chilly evening! Would definitely stay again.

4

Gary

Feb 25, 2025

·

Stayed 3 nights

Room was very small. Bathroom too small to even bend over. No minifridge, no view, no heat. No breakfast, only coffee. Questionable fire escape plan. Low price. One block from hop on, hop off bus stop, $17 Uber ride to Wharf. Good restaurants nearby.

8

Travis

Sep 29, 2024

·

Stayed 3 nights

The Cartwright is an historic hotel in a great location in San Francisco. Dining in the area is not great, staff is very friendly and helpful.

10

David

Sep 4, 2023

·

Stayed 2 nights

Very nice hotel. Updated, but still lots of original charm. Staff were very pleasant. Excellent location. Close to shops, restaurants, coffee shops, Union Square, BART, Muni. Felt very safe in the surroundings.

8

Bojan

Dec 16, 2024

·

Stayed 3 nights

Staff are nice and professional. The location is very convenient with some restaurants and stores nearby. Union square is 2 mins away by walking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $171	3 $168	4 $167	5 $108	6 $120	7 $120
8 $110	9 $108	10 $107	11 $108	12 $108	13 $120	14 $120
15 $242	16	17	18	19 $551	20 $120	21 $120
22 $104	23 $104	24 $104	25 $104	26 $108	27 $120	28 $120
29 $108	30 $123

Cartwright Hotel Union Square - BW Premier Collection

Prices for Cartwright Hotel Union Square - BW Premier Collection

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Standard Room, 1 Twin Bed

Suite, 1 King Bed (With Sofabed)

Standard Room, 1 Queen Bed

Standard Room, 1 Twin Bed, Accessible

Suite, 1 King Bed, Accessible (With Sofabed)

Standard Room, 1 Double Bed

Standard Room, Multiple Beds

Standard Room, 1 King Bed

Guest reviews of Cartwright Hotel Union Square - BW Premier Collection

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Cartwright Hotel Union Square - BW Premier Collection

Considering this hotel for your San Francisco trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $206	22 $135	23 $135	24 $134
25 $110	26 $137	27 $144	28 $329	29 $143	30 $132	31 $149