Name: Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG
Address: 550 North Point Street, Fisherman's Wharf, San Francisco, California, United States of America, San Francisco, California, US
Price range: $166–$1,179 per night
Rating: 8.7

What guests think

Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG draws praise for its walkable Fisherman’s Wharf location, friendly staff, and generally clean, comfortable rooms, while recurring critiques cite costly valet-only parking, mixed breakfast quality, and occasional noise.

Several reviews mention early-morning fire alarms and sporadic maintenance issues such as AC problems, slow drainage, or weak water pressure. Some guests were surprised by a daily amenity fee and the absence of an on-site bar or market. Overall, expect a straightforward, central base with strong staff support and convenience over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with valet-only parking that several describe as pricey and an added daily amenity fee. Guests appreciate the 24/7 coffee, tea, and water, but note no on-site bar or market, no laundry service, and a small gym.

Related guest reviews

10

Thomas

Aug 30, 2025

·

Stayed 2 nights

Nice breakfast and availability of coffee, tea, water 24x7 was much appreciated. Good beds and pillow choices. Overall excellent value.

10

Mike

May 9, 2025

·

Stayed 2 nights

Valet is the only parking option $65/day. And an additional “Guest Amenity Fee” $25.49/day upon check out. Total additional fees $208.20 for a 2 night stay.

8

Anthony

Dec 9, 2024

·

Stayed 1 night

The rooms are nice. The lack of a food market/pantry on the property is a huge downside! If you want a snack or even just a bottle of water you have to either use a vending machine(they very limited) or walk a couple of blocks to the 7- eleven

10

Justin

Jul 16, 2025

·

Stayed 1 night

Hotel was great, we were able to keep our car in the garage on the day of checkout up to 6pm which was great and allowed us to explore the area all morning and early afternoon the day we checked out, then just come back and have valet retrieve the car for us, it was an excellent addition to an already great stay. The only thing I'd warn people using Hotels.com for this property...there is no laundry services on site and that was one of the reasons we chose this location so we could do laundry in the evening (we were able to rush over to a laundry mat a couple of blocks away and get things washed just before our dinner reservations so it worked out, but it definitely put us under the gun).

8

leslie

Jul 21, 2025

·

Stayed 1 night

If you stay here, be prepared to pay $65 per night in parking! I don't remember seeing that on their sight when I booked our room! Thank God we were there for only one night! Other than that, it's close to everything within walking distance for eating and shopping

10

Connie

Aug 24, 2025

·

Stayed 2 nights

Easy access to everything. Expensive parking, valet only.

10

michelle

Aug 16, 2025

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Stayed 1 night

Great location for Fishermans wharf and for Alcatraz tours. They advertise parking but the public parking is 50 dollars a day and their valet parking is 65+tax so 74. but it is worth having your car right there and not Blocks away in public parking.

8

William

Jun 1, 2025

·

Stayed 4 nights

Fisherman's Wharf location very convenient for our visit, room was comfortable and well equipped. Breakfast much better than standard complimentary hotel breakfast. Gym fairly small but well maintained. "Amenity Fee" and taxes added on after Expedia payment were not welcome.

6

Richard

Feb 25, 2025

·

Stayed 3 nights

No bar or dining. Only a basic breakfast.

10

Justin

Jul 6, 2025

·

Stayed 2 nights

Excellent place to stay in SF. Within walking distance of most major SF attractions. Room was clean and quiet. Breakfast was good and the coffee was excellent, which is rare at free breakfast. Only complaint was that parking was valet only and expensive.

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Cleanliness

Most guests find the property and rooms clean with dependable housekeeping. A minority reported lapses such as leftover items, hair in bathrooms, musty odors, or in one case bedbugs.

Related guest reviews

8

Jill

Jul 22, 2025

·

Stayed 5 nights

Great location. Friendly staff. Nice breakfast. The first room we were given had a musty smell to it but we were given a second room that was wonderful!

10

Carris

Nov 5, 2025

·

Stayed 2 nights

The room was clean except for some old food left in the fridge from the person before us, but besides that, the room was great and the hotel was super nice!

10

Melvin

Aug 26, 2025

·

Stayed 1 night

Everything was excellent from check-in to check out. Staff is very professional and polite. By far the cleanest Holiday Inn Express we have ever stayed. Also loved the location.

6

Dr. Mica

Dec 22, 2024

·

Stayed 2 nights

There was hair in the bathroom when I arrived. They had to come clean it when I arrived. I am glad they did that but I wish it been clean when I arrive. The breakfast buffet was nice but again there was some hair by the milk dispenser. The maids might need to wear hairnets. Finally, someone entered my room and moved my toothbrush even though I had the “No Maid Service” sign out. The hotel denied it but someone moved my toothbrush and it wasn’t me. There were also issues by the pool. They compensated me by removing the resort fee. Resort fee? I didn’t even know there was a resort fee. There was nothing about this place that was resort like. It didn’t even have a restaurant! I won’t return to this hotel.

10

Amber

Aug 26, 2025

·

Stayed 3 nights

The staff was very friendly and helpful, and they even allowed me an early check-in, which was a huge relief. The interior is spotless and well maintained. While the exterior looks a little dated, it hardly matters given the comfort and service inside.

6

Michael

Mar 29, 2025

·

Stayed 2 nights

I got bedbugs. This should not happen at a national chain with fairly high prices

10

william

Nov 12, 2024

·

Stayed 4 nights

Very clean hotel. Staff was very friendly and helpful! Conveniently close to everything.

10

Stuart

Jul 22, 2025

·

Stayed 3 nights

Clean, quiet hotel near all the tourist areas.

6

Tina

Sep 2, 2025

·

Stayed 3 nights

We had toe nail clippings on the carpet in our room so it wasn’t cleaned very well. Had to call for a luggage rack

10

Diana

Aug 11, 2025

·

Stayed 3 nights

Staff was great. Room was very clean. Conveniently located.

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Rooms

Rooms are generally comfortable, though several mention thin walls or loud HVAC and many rooms lack views. Some guests noted small room sizes, occasional AC issues, and spotty Wi-Fi.

Related guest reviews

10

William

May 19, 2025

·

Stayed 1 night

The air/heater was SO loud:(

8

Shaun

Nov 25, 2025

·

Stayed 2 nights

Basic room with poor internet, breakfast was horrid so I recommend eating out

10

Tracy

Apr 2, 2025

·

Stayed 3 nights

It was the perfect location and the most comfortable bed I've ever had at a hotel!

8

Zebulon

Mar 28, 2025

·

Stayed 3 nights

Excellent experience, only negative was our air conditioning stopped cooling the room below 71 during the middle of our stay.

8

Michael

Mar 15, 2025

·

Stayed 5 nights

This hotel is in a very good location. But the room has no views and the wifi sucks.

8

James

Jan 13, 2025

·

Stayed 2 nights

Hotel is located in a great area next to Fisherman’s Warf and Pier 39. Walking distance. They serve a good buffet breakfast. Rooms are comfortable, but small

8

Sam

Aug 25, 2025

·

Stayed 1 night

Room could have used more lighting and a bigger thermostat to be able to read and adjust the AC

4

Caitlin

Aug 14, 2025

·

Stayed 1 night

One of the loudest properties I’ve ever stayed in. The walls and ceiling are made of paper. We were up all night due to all the noises going on around us. Including what sounded like a furniture moving contest above us. From the moment we checked in to the second we checked out we heard what sounded like furniture being dragged throughout the entire floor upstairs, it didn’t sound secluded to just one unit. It kept us up all night resulting in a very sleepless night. The AC units are from the Stone Age and were extremely loud every time it kicked on. The staff were friendly and the location was nice but other than that it was not a good stay.

8

Kelly

Aug 9, 2025

·

Stayed 4 nights

The location was great and close to attractions and public transportation. The room was small but on for our needs as we were just there to sleep. The bed was a little firm and the water pressure wasn’t great. The walls are thin so you can hear people talking and walking through the hallways. The breakfast was nice and having water as well as coffee available all day was great.

4

christopher

Apr 24, 2025

·

Stayed 2 nights

The room had a view of a wall. At the furthest end of the hallway. The worst room in the building. Thanks a lot hotels.com

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Service

Service is widely praised as friendly, helpful, and accommodating (early check-ins, luggage storage, local tips). A few reported rude interactions or limited communication during fire alarm evacuations.

Related guest reviews

10

Melissa

Aug 2, 2025

·

Stayed 2 nights

Staff was great. We had arrived to SF early and they let us check in early and provided coupons for restaurants around us. This is our go to hotel whenever we are in SF.

10

Elissa

Jul 12, 2025

·

Stayed 1 night

Staff were very nice hotel was clean. Great breakfast and perfect location. Felt safe while traveling with children. We arrived early and our flight was in the evening. Staff were helpful with holding our luggage so we could keep exploring until our departure. The concierge was wonderful and knowledgeable with scheduling activities.

4

Pam

Aug 25, 2025

·

Stayed 3 nights

The hotel looks very nice and seemed very clean but had a few major flaws. The breakfast room was chaos. The coffee machines took forever and seemed to break. The front desk staff ranged from super friendly and helpful to get lost I can't help you. No bar soap in bathroom. Broken USB's in the room. No place to buy sundry items. Didn't clean our room one day and we had to ask the next day.

10

JU HUEI

Aug 24, 2025

·

Stayed 1 night

Reception gentleman provided excellent check-in service with very friendly attitude. Detail and understanding recommendations of restaurant information was provided when asking for suggest. Great staying experience !

10

Sandy

Nov 17, 2025

·

Stayed 2 nights

Staff is awesome

4

Marine

May 14, 2025

·

Stayed 2 nights

Front desk employees (2) very rude both

10

Leslie

Nov 7, 2024

·

Stayed 2 nights

Joseph at the front desk is fabulous!

10

Kathy

Aug 8, 2025

·

Stayed 1 night

Check-in and check-out was easy. Staff was very friendly and helpful.

6

Angelica

Apr 28, 2025

·

Stayed 1 night

5/27 at 1am , the fire alarm triggered. The supervisor must atleast give an update or redirect guests ,instead of leaving everyone cluelessly self evacuating ,especially seing guest with seniors and children.

10

Hilda

Feb 10, 2025

·

Stayed 1 night

The front desk service personnel was exceptional. Our flight came in early and we were allowed to check in before our actual time. We were treated with a smile and an overall comforting spirit. Before checking out we asked to hold our bags so we could do our last excision. They graciously obliged and helped us out. I cannot say enough great things about it. Will definitely stay here again! 💗

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Location

Excellent, walkable location near Fisherman’s Wharf, Pier 39, cable cars, and transit makes sightseeing easy. A few mentioned feeling uneasy on certain blocks at night.

Related guest reviews

10

Stephen John

Mar 9, 2025

·

Stayed 2 nights

Amazing stay. Exremely walkable. Only downside is the $65/night parking fee.

10

Jennifer

Sep 1, 2025

·

Stayed 1 night

This is super close to Pier 39! We were able to walk there with zero issue. The staff at the hotel were also so helpful. My coworker and myself were honestly kind of annoying, I’m sure, but they never let it show. They held our luggage after our check out while we explored during our one free day of our work trip, despite us having to come back several times to add items to the luggage or get things out. Valet was very fast as well!

10

Gina

Aug 16, 2025

·

Stayed 4 nights

The hotel staff was wonderful. This hotel is located in walking distance to Fisherman's Wharf and Pier 39. Would stay there again if we're in San Francisco again.

10

Shane

Oct 5, 2025

·

Stayed 1 night

clean room, great service. wharf is only 7min walk.

10

Christian

Aug 24, 2025

·

Stayed 1 night

Super cool location.

10

Debbie

Aug 3, 2025

·

Stayed 1 night

Very nice staff. Breakfast was quite busy but well staffed.Outside room facing bay was a little noisy but quieter rooms had interior exposure. Very walkable to multiple attractions - pier 54, 39, Ghirardelli square. Would definitely stay again.

10

Giovanni

Mar 25, 2025

·

Stayed 3 nights

The area is very close to Fisherman's Wharf but away from the ghetto part of Fisherman's Wharf. Place is very clean and workers are great. Only thing is parking. Way too expensive at $65 per day. Park nearby for $20 per day. Everything else was excellent. Highly recommend

10

Elliott

Aug 9, 2025

·

Stayed 6 nights

We loved the close proximity to Fisherman’s Wharf, car rental agencies and walkable neighborhood. Very close to Lombard street.

10

Stuart

Jul 22, 2025

·

Stayed 3 nights

Clean, quiet hotel near all the tourist areas.

10

Donald

Jul 19, 2025

·

Stayed 4 nights

Great location!

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Dining

The free breakfast is convenient and often described as varied with good coffee. Others found quality inconsistent (watery eggs, undercooked items) and note there is no on-site restaurant or bar.

Related guest reviews

10

Ryan

Aug 24, 2025

·

Stayed 6 nights

Fantastic stay. Hotel is well maintained, nothing fancy but it has everything you need. Great location with lots of transportation options and close to wharf. Breakfast was good and all day coffee was awesome. I would definitely stay here again.

10

Thomas

Aug 30, 2025

·

Stayed 2 nights

Nice breakfast and availability of coffee, tea, water 24x7 was much appreciated. Good beds and pillow choices. Overall excellent value.

8

Julia

Feb 27, 2025

·

Stayed 4 nights

I thought their breakfast could use improving. Eggs were cold and turkey sausage was cold and dried out. Breakfast gravy and biscuits were not appealing. Decent selection but not good tasting.

8

Shaun

Nov 25, 2025

·

Stayed 2 nights

Basic room with poor internet, breakfast was horrid so I recommend eating out

8

Michael

Aug 30, 2025

·

Stayed 2 nights

Our ratings would likely have been all fives but the breakfast was disappointing. Eggs were watery and had no flavor, turkey sausage was dry and pork links looked barely cooked. Cinnamon rolls however were good. Staff were all friendly.

10

Miralou

Aug 17, 2025

·

Stayed 3 nights

Everything we needed to do was within walking distance, Bike Rental, In and Out, Starbucks, Big Bus Stop, Pier 39, etc. The infamous Fisherman's Wharf Sign was about a block and a half away. I think the most delightful surprise was the free hot breakfast, the variety was amazing! I will definitely come stay here again.

6

Maria Teresa

Jul 31, 2025

·

Stayed 4 nights

Breakfast is nice but nearly the same thing. Got boring on the 3rd day.

10

Raymond Gary

Jul 3, 2025

·

Stayed 3 nights

Breakfast daily was nice!

8

Anna

Aug 1, 2025

·

Stayed 2 nights

At breakfast the eggs were cold and the sausage and potatoes were undercooked. The pics on website made nreakfast look more elaborate

10

Jessica

Jul 20, 2025

·

Stayed 4 nights

Property was well maintained and in an excellent location- walkable to Pier and multiple transportation stops nearby. Breakfast was good with multiple options to make everyone happy and staff was very friendly and accommodating!

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Month	Average price
January	$178
February	$200
March	$195
April	$166
May	$175
June	$254
July	$195
August	$200
September	$235
October	$260
November	$210
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,179	17 $295	18 $232	19 $290
20 $272	21 $297	22 $339	23 $350	24 $334	25 $350	26 $350
27 $313	28 $350	29 $350	30 $317

Su	Mo	Tu	We	Th	Fr	Sa
				1 $292	2 $250	3 $255
4 $218	5 $232	6 $254	7 $254	8 $280	9 $282	10 $350
11 $250	12 $338	13 $391	14 $366	15 $294	16 $305	17 $297
18 $256	19 $300	20 $296	21 $298	22 $229	23 $206	24 $206
25 $206	26 $320	27 $298	28 $339	29 $329	30 $166	31 $166

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Monthly average prices

About this property

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