Name: Staybridge Suites Indianapolis-Fishers by IHG
Address: 9780 Crosspoint Boulevard, Indiana, United States of America, Indianapolis (and vicinity), Northeast Indianapolis, US
Price range: $88–$211 per night
Rating: 8.55

What guests think

Across reviews, Staybridge Suites Indianapolis-Fishers by IHG earns praise for friendly staff, spacious suite-style rooms with kitchens, and a generally satisfying breakfast, while recurring concerns include pool or hot tub downtime, dated furnishings, and inconsistent housekeeping or maintenance.

The location is convenient to restaurants, shopping, and ball fields, though a few guests noted highway or hallway noise. Service is frequently described as warm and helpful, but some reported slow responses, billing or check-in issues, and uneven breakfast restocking. Overall, expect roomy suites suited to families or longer stays, with good value if you can tolerate some wear and intermittent amenity disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub reliability is a recurring problem, with closures, broken jets, cold or dirty water, and occasional access issues. Common areas are generally pleasant, but amenity upkeep varies.

Related guest reviews

4

Wendy

Jan 26, 2023

·

Stayed 2 nights

The bathroom was the biggest issue. The hot water was awful. The pressure took skin off it was so bad. The ceiling was peeling bad. The pool was out of service.

10

Trevor

May 15, 2023

·

Stayed 2 nights

Pool was finally working .. kids loved it

4

Jena

Mar 3, 2024

·

Stayed 1 night

The overall ambience of the hotel is average. It is clean. Our room was very nice. It accommodated the (6) of us nicely. The amenities are below average. The pool is very small. The hot tub did not function during our stay. The staff wasn't able to keep up with the hotel guest consumption during breakfast. There was zero coffee during the 45 minutes I was downstairs. The pool required maintenence that caused closure on a Sunday morning. While I understand the staff isn't at fault - the 5 children in my party were very disappointed.

8

Amanda

Mar 18, 2024

·

Stayed 1 night

The hot tub is not working, and the pool itself could be a little cleaner.

4

Daiane

Feb 24, 2024

·

Stayed 1 night

Non smoking level was smokey, no coffee in the morning, no bowls for cereal, pool was very dirty

8

Robert

Apr 1, 2024

·

Stayed 3 nights

Great Stay - love the “mini apartment” feel. The fact that they keep it so clean and are dog friendly is impressive. The pool was closed so that was a bummer…but it was still good overall. The person that checked me in (I can’t remember her name but her name tag said “ask me about football”) was GREAT: positive attitude even at 12am, really friendly and inviting, and was more than happy to give recommendations for things to do in the city (even researched the names and wrote a list)…she made the experience go from great to excellent. If I’m ever in Indy again I will be staying at this location!

6

Ryan

Nov 17, 2025

·

Stayed 3 nights

There was no mention that the pool was closed but this was a huge reason we booked this hotel. My 9 year old son loves hotel pools when we go on trips and to not have this for him was not fun and made the trip far less enjoyable. Overall, the hotel was good otherwise. Breakfast had a huge variety and we never left hungry. The room was ok. It worked for our family, but wasn't the cleanest with stains on furniture and lacking a deep clean. Our room had the Furnace and AC unit in our room so the noise was so loud at night with constant loud humming. My in-laws room (we had a 2 bedroom suite) was nice and quiet though they said. I would stay at a Staybridge Suites again, but maybe not this particular one.

8

Sally

Oct 13, 2024

·

Stayed 1 night

Pool and common areas were nice. Room furnishings, carpet, bathrooms need updating. Stained and unclean.

6

Robert

Apr 8, 2024

·

Stayed 1 night

We showed up at check-in at 3 and didn’t get into our room until 4:50 because apparently the sheets weren’t changed. We decided to go to the pool and it was overflowing so bad that the filter lids were popping out of the floor and a boy got his leg sliced because he fell in. The card readers at the doors worked only half of the time. The people in the breakfast area were extremely rude. We showed up 2 hours before breakfast was over and all of the food was empty. We waited 40 mins for my daughter to get a waffle because the batter was out. It definitely was not what we expected and worth the money we paid for it.

6

Miranda

Nov 15, 2025

·

Stayed 1 night

Average at best. The bed was comfortable but that’s about the only positive. Pool was closed, which was extremely disappointing seeings the only reason I chose this hotel was for the pool and hot tub. It would have been nice had this been communicated better, or at all. Traffic noise from highway is terrible.

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Cleanliness

Many guests found rooms clean, but reports of stains, mold or odors, ants, and hairs suggest inconsistent housekeeping and worn furnishings. Some maintenance wear, such as damaged doors or ripped carpet, also affects perceived cleanliness.

Related guest reviews

4

Lindsay

Jun 29, 2025

·

Stayed 2 nights

We have stayed here, and at other Stablybridges, in the past. Sadly this one was not what it used to be. The room appeared clean, until we walked into the bathroom and there was a pubic hair on the shower ledge. The shower head spray erratically, the bathroom door jammed and took 2 people to push it back open. The air conditioner was running as best it could with the heat we’ve had lately, but it was so loud when it would kick on and off, it kept us up all night. The lady behind the counter started off being nice at check in and then got annoyed when we went to charge a couple waters to our room. The staff we met in the halls were friendly at least. Needless to say, I have booked another location for our next trip to this area. The only positive remains that the Mexican restaurant next door offers great food and drinks within walking distance.

4

Markia

Feb 22, 2024

·

Stayed 2 nights

Got up early twice couldn’t eat breakfast waffle maker was broken. Called and asked for towels didn’t get them. Strings of hair was on chair and pillow paid too much money for the service I was given

6

Jonathan

Aug 22, 2025

·

Stayed 6 nights

The staff at the Staybridge were great, however the hotel is aging and the rooms use some refreshing. The lobby and breakfast area were clean and inviting, but the carpet and couch in the room were pretty stained. The bed and linens were clean and comfortable and the shower pressure was good, but the bathroom door had water damage.

8

Gwen

Jul 2, 2025

·

Stayed 2 nights

We had to change rooms due to a/c not working properly and refrigerator not working but the Front desk lady took care of us right away! Also the first room we were in there was some hairs in the tub and also on the bed! Glad we switched rooms! Everything else was fine! I would stay here again!

6

Ryan

Nov 17, 2025

·

Stayed 3 nights

There was no mention that the pool was closed but this was a huge reason we booked this hotel. My 9 year old son loves hotel pools when we go on trips and to not have this for him was not fun and made the trip far less enjoyable. Overall, the hotel was good otherwise. Breakfast had a huge variety and we never left hungry. The room was ok. It worked for our family, but wasn't the cleanest with stains on furniture and lacking a deep clean. Our room had the Furnace and AC unit in our room so the noise was so loud at night with constant loud humming. My in-laws room (we had a 2 bedroom suite) was nice and quiet though they said. I would stay at a Staybridge Suites again, but maybe not this particular one.

8

Sally

Oct 13, 2024

·

Stayed 1 night

Pool and common areas were nice. Room furnishings, carpet, bathrooms need updating. Stained and unclean.

8

Zachary

Mar 28, 2023

·

Stayed 1 night

We loved the pool and the continental breakfast was amazing! Overall, a very nice stay. We had a lot of ants in our room on the bedside table. And there was also an area on the carpet that was ripped out and had exposed nails. We had to cover it with furniture so our little children’s feet stayed away.

4

Robert

Feb 4, 2024

·

Stayed 2 nights

Originally reserved and paid for suite, one bedroom, kitchen, king bed. Received suite, one bedroom, Queen bed, accessible bathroom. Entire room saturated with odor of mold. Have stayed here many times--will no longer do so.

6

NICHOLAS

Apr 3, 2023

·

Every part of the kitchen was dirty. Food crumbs behind or under anything the cleaning person was too lazy to move. The counter tops looked liked they weren’t wiped down from atleast last 3 occupants. The simple stuff and most noticed were the basic things that were somewhat cleaned

8

David

Dec 11, 2024

·

Stayed 2 nights

Black mold found in shower of room. Coffee pot in hotel was dirty. Everything outside of that was excellent.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with full kitchens and comfortable beds, fitting for families and longer stays. Several note dated decor, worn furniture, and noise from highway, hallways, or loud HVAC, plus minor in-room maintenance issues.

Related guest reviews

10

Marc

Mar 9, 2025

·

Stayed 1 night

It was a great hotel with a wonderful suite (2 bedrooms) for 5 people with a common area included. More than enough space to stay….

8

Cathy

Jul 5, 2025

·

Stayed 2 nights

Room#402 was adequate for a family of 8 persons. Free breakfast, pool. $400 per night. Kitchen with refrigerator was stock with dishes, silverware and sink. Floor below tub in the single Queen room was a creaky, and week floor. The 2 queen bedroom with bathroom and TV was spacious enough for two parents and and other bed for 2 children.

10

Michele

May 27, 2025

·

Stayed 2 nights

Rooms were large and the full size refrigerator was a great bonus compared to a typical hotel room. Everything was clean. Staff was very friendly.

6

Jonathan

Aug 22, 2025

·

Stayed 6 nights

The staff at the Staybridge were great, however the hotel is aging and the rooms use some refreshing. The lobby and breakfast area were clean and inviting, but the carpet and couch in the room were pretty stained. The bed and linens were clean and comfortable and the shower pressure was good, but the bathroom door had water damage.

6

Ryan

Nov 17, 2025

·

Stayed 3 nights

There was no mention that the pool was closed but this was a huge reason we booked this hotel. My 9 year old son loves hotel pools when we go on trips and to not have this for him was not fun and made the trip far less enjoyable. Overall, the hotel was good otherwise. Breakfast had a huge variety and we never left hungry. The room was ok. It worked for our family, but wasn't the cleanest with stains on furniture and lacking a deep clean. Our room had the Furnace and AC unit in our room so the noise was so loud at night with constant loud humming. My in-laws room (we had a 2 bedroom suite) was nice and quiet though they said. I would stay at a Staybridge Suites again, but maybe not this particular one.

8

Michael

Mar 5, 2024

·

Stayed 2 nights

Nice room and had plenty of space for two of us. It was nice to have an ice maker in the freezer in our room. Breakfast items were limited and they seemed to struggle with keeping up with bringing more food out. Room was not quiet, you could hear anyone that happened to be in the hallway. Also some outlets did not allow the ability charge devices.

8

Drew

Jun 29, 2023

·

Stayed 1 night

spacious rooms

10

Liz

May 28, 2024

·

Stayed 1 night

Huge room, great for long stays as it has a full kitchen: stove top, sink, full fridge, dish washer. Very large, comfortable bead, great breakfast with mini waffle makers and multiple waffle flavor options.

10

Ashton

Nov 23, 2025

·

Stayed 2 nights

Staff was friendly and knowledgeable. Room was clean a lot of room for our family of 5. Breakfast was great a lot to choose from.

6

Miranda

Nov 15, 2025

·

Stayed 1 night

Average at best. The bed was comfortable but that’s about the only positive. Pool was closed, which was extremely disappointing seeings the only reason I chose this hotel was for the pool and hot tub. It would have been nice had this been communicated better, or at all. Traffic noise from highway is terrible.

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Service

Staff are frequently described as friendly and helpful, with quick assistance when problems arise. However, a number of reviews cite rude interactions, slow responses, absent staff, or billing and check-in issues.

Related guest reviews

2

Rodney

Dec 4, 2023

·

Stayed 2 nights

The hotel's staff was courteous but overwhelmed, affecting the availability of basic services like housekeeping. The facility urgently needs renovation, particularly evident in our suite's damp carpet and lack of hot water, which is unacceptable, especially in a Midwest city during December. Despite previously overlooking these issues due to cost and location, the compounded problems this time, exacerbated by nearly doubled rates due to a local event, made the stay unsatisfactory. A complaint was filed, and a partial refund will be sought.

10

Marilyn

Dec 2, 2024

·

Stayed 2 nights

We stayed in a king suite that had a kitchenette with dishes for our use. Cooktop, microwave, fridge (although it was a bit noisy) and dishwasher. Bed was excellent with clean blankets and very comfy. Shower had very good pressure but could use an exhaust fan. Free breakfast included 3 or 4 different juices (the cranberry was great), eggs, sausages, fried potatoes, scones, bagels, bread, melon with fresh pineapple chunks, cereal, oatmeal, waffles, salsa, 2 varieties of greek yogurt with toppings which included cranberries, blueberries, slivered almonds and granola. Overall great breakfast. The entire facility overall was a bit of a maze. I got turned around trying to find our car outside and trying to find the pool. The pool and adjoining hot tub were very nice but a bit crowded when we 1st attempted to go there. Didn't get the use of the facility till 10:15 pm and by then all the provided towels were soiled. The facility does have a fitness room which has weights, treadmill eleptical, etc.and an adjoining laundry room with 4 or 5 washers/dryers and folding table. Clean/very nice. The personnel were friendly and very accommodating. Checkout and checkin went smoothly. We will definitely stay here again!

2

J.

Feb 23, 2025

·

Stayed 2 nights

Staff was extremely rude and not helpful

8

Robert

Apr 1, 2024

·

Stayed 3 nights

Great Stay - love the “mini apartment” feel. The fact that they keep it so clean and are dog friendly is impressive. The pool was closed so that was a bummer…but it was still good overall. The person that checked me in (I can’t remember her name but her name tag said “ask me about football”) was GREAT: positive attitude even at 12am, really friendly and inviting, and was more than happy to give recommendations for things to do in the city (even researched the names and wrote a list)…she made the experience go from great to excellent. If I’m ever in Indy again I will be staying at this location!

10

Wendy

Aug 27, 2025

·

Stayed 1 night

Great hotel, excellent staff!!!!

2

Rosemary

May 4, 2024

·

Stayed 1 night

Got checked in and got to my room and all of us got our stuff out and put away just to have a pipe come apart and flood the room ugh 😩 so I called down at the desk of course no answer so I had to get dressed walk downstairs to the front desk just to find a sign saying they had stepped Away for a while ugh so I waited about 10-15 minutes and then the front lady said can I help you told her what happened and the a older man actually came in the office as I was telling her so she made him come upstairs to take a look at it to see if it was something they can fix and then he came up here so we had to walk back up to the room. He came up here then he realized that you couldn’t do it it would take too long so then he radio down to her. She said she had had rather room so then such an inconvenience. We all had a load up, about an hours worth because we already had everything out and then we had to go to the other side of the hotel, which was a pain. It’s just a big inconvenience for everything all around. I mean, I’m glad they did have the exact same room but still.

10

janet

May 12, 2024

·

Stayed 3 nights

Delilah at the front desk was super! She is a keeper. Wonderfully kind and welcoming. The rooms are nice and convenient.

6

Robert

Apr 8, 2024

·

Stayed 1 night

We showed up at check-in at 3 and didn’t get into our room until 4:50 because apparently the sheets weren’t changed. We decided to go to the pool and it was overflowing so bad that the filter lids were popping out of the floor and a boy got his leg sliced because he fell in. The card readers at the doors worked only half of the time. The people in the breakfast area were extremely rude. We showed up 2 hours before breakfast was over and all of the food was empty. We waited 40 mins for my daughter to get a waffle because the batter was out. It definitely was not what we expected and worth the money we paid for it.

2

david

Nov 9, 2024

·

Stayed 3 nights

Our stay started off bad as we could only get two channels on their television, took a day and ahalf to get maintenance to come in and fix it, and the front clerk female that we called told us she would let maintenence know the first day we stayed and she didn't. The breakfast there was very good, and the rooms were comfortable which was a nice perk for us. We stayed there for several nights, but the worst part of all was our bill was 1,132 dollars, which was okay the bad part was we got charged this amount twice and it took several days to come back to our account, i personally was very upset as we still had to travel towards home and stay at another hotel for the night just glad we had the extra money in our account, as the manager didn't even seem to care about the whole money situation. Just a big heads up watch your accounts as they are a real piece of work for even taking that amount out again as a hold for the room. We will never ever stay at this affiliated hotel chain again!!

10

VINCENT

Nov 30, 2025

·

Stayed 2 nights

Everybody we encountered was very courteous. The room was clean and comfortable. We will stay again for sure!

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Location

Convenient location near restaurants, shopping, and ball fields; many appreciated easy access. A few mentioned highway noise.

Related guest reviews

10

William

Feb 2, 2023

·

Stayed 12 nights

Very convenient location

8

Marcia

Dec 26, 2022

·

Stayed 2 nights

Good place to stay when visiting family and traveling with our dogs. 🙂

6

BRUCE

Dec 18, 2024

·

Stayed 3 nights

We booked this hotel for its location and proximity to other areas we wanted to visit. The online photos were a little deceiving. The photos depicted the hotel 5-10 years ago, but the hotel visibly older. This is an old hotel and needs updating. Regardless, we enjoyed our stay and appreciated being in a safe area of the city.

10

Robbyn

Apr 14, 2024

·

Stayed 3 nights

Very nice stay! We had the 2 bedroom suite which was nice having family come to us to visit at hotel while we were in town. Friendly environment, quiet, great breakfast, pool was nice. At staff were very pleasant through our 3 night stay. Will be a hotel on the top of my list for future indianapolis trips. Everything we needed for shopping was all within a 5 to 8 minute run from hotel which was great!

6

Miranda

Nov 15, 2025

·

Stayed 1 night

Average at best. The bed was comfortable but that’s about the only positive. Pool was closed, which was extremely disappointing seeings the only reason I chose this hotel was for the pool and hot tub. It would have been nice had this been communicated better, or at all. Traffic noise from highway is terrible.

8

Marla

Aug 31, 2025

·

Stayed 1 night

LOcation

10

Amy

Jun 13, 2025

·

Stayed 1 night

We enjoyed happy hour. We liked that it was close to the ball fields and other dining options.

10

John

Feb 24, 2025

·

Stayed 1 night

I enjoyed how close this hotel was to restaurants and entertainment.

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Dining

Breakfast is widely praised for being tasty and varied, and the evening social or happy hour is a plus. Multiple reviews note restocking delays, limited options for some, and occasional coffee or waffle-machine outages.

Related guest reviews

10

Marilyn

Dec 2, 2024

·

Stayed 2 nights

We stayed in a king suite that had a kitchenette with dishes for our use. Cooktop, microwave, fridge (although it was a bit noisy) and dishwasher. Bed was excellent with clean blankets and very comfy. Shower had very good pressure but could use an exhaust fan. Free breakfast included 3 or 4 different juices (the cranberry was great), eggs, sausages, fried potatoes, scones, bagels, bread, melon with fresh pineapple chunks, cereal, oatmeal, waffles, salsa, 2 varieties of greek yogurt with toppings which included cranberries, blueberries, slivered almonds and granola. Overall great breakfast. The entire facility overall was a bit of a maze. I got turned around trying to find our car outside and trying to find the pool. The pool and adjoining hot tub were very nice but a bit crowded when we 1st attempted to go there. Didn't get the use of the facility till 10:15 pm and by then all the provided towels were soiled. The facility does have a fitness room which has weights, treadmill eleptical, etc.and an adjoining laundry room with 4 or 5 washers/dryers and folding table. Clean/very nice. The personnel were friendly and very accommodating. Checkout and checkin went smoothly. We will definitely stay here again!

4

Jena

Mar 3, 2024

·

Stayed 1 night

The overall ambience of the hotel is average. It is clean. Our room was very nice. It accommodated the (6) of us nicely. The amenities are below average. The pool is very small. The hot tub did not function during our stay. The staff wasn't able to keep up with the hotel guest consumption during breakfast. There was zero coffee during the 45 minutes I was downstairs. The pool required maintenence that caused closure on a Sunday morning. While I understand the staff isn't at fault - the 5 children in my party were very disappointed.

4

Daiane

Feb 24, 2024

·

Stayed 1 night

Non smoking level was smokey, no coffee in the morning, no bowls for cereal, pool was very dirty

4

Markia

Feb 22, 2024

·

Stayed 2 nights

Got up early twice couldn’t eat breakfast waffle maker was broken. Called and asked for towels didn’t get them. Strings of hair was on chair and pillow paid too much money for the service I was given

10

Justin

Jun 19, 2023

·

Stayed 12 nights

Love the weeknight happy hour and the food.

8

Michael

Mar 5, 2024

·

Stayed 2 nights

Nice room and had plenty of space for two of us. It was nice to have an ice maker in the freezer in our room. Breakfast items were limited and they seemed to struggle with keeping up with bringing more food out. Room was not quiet, you could hear anyone that happened to be in the hallway. Also some outlets did not allow the ability charge devices.

10

Liz

May 28, 2024

·

Stayed 1 night

Huge room, great for long stays as it has a full kitchen: stove top, sink, full fridge, dish washer. Very large, comfortable bead, great breakfast with mini waffle makers and multiple waffle flavor options.

10

Ashton

Nov 23, 2025

·

Stayed 2 nights

Staff was friendly and knowledgeable. Room was clean a lot of room for our family of 5. Breakfast was great a lot to choose from.

10

Jane

Apr 9, 2024

·

Stayed 1 night

Fantastic place! Fun happy hour with beer, wine, & food. Delicious breakfast.

6

Robert

Apr 8, 2024

·

Stayed 1 night

We showed up at check-in at 3 and didn’t get into our room until 4:50 because apparently the sheets weren’t changed. We decided to go to the pool and it was overflowing so bad that the filter lids were popping out of the floor and a boy got his leg sliced because he fell in. The card readers at the doors worked only half of the time. The people in the breakfast area were extremely rude. We showed up 2 hours before breakfast was over and all of the food was empty. We waited 40 mins for my daughter to get a waffle because the batter was out. It definitely was not what we expected and worth the money we paid for it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$112
March	$117
April	$141
May	$130
June	$157
July	$159
August	$148
September	$129
October	$133
November	$121
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $182	15 $171	16 $137	17 $127	18 $119	19 $133
20 $95	21 $96	22 $103	23 $106	24 $110	25 $113	26 $167
27 $91	28 $96	29 $110	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $99	3 $99
4 $88	5 $103	6 $96	7 $113	8 $99	9	10 $117
11 $103	12 $110	13 $113	14 $147	15 $117	16 $113	17 $117
18 $96	19 $99	20 $211	21	22	23	24 $134
25 $96	26 $96	27 $96	28 $113	29 $103	30 $110	31 $110

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Monthly average prices

About this property

Location

Room options

Studio Suite, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Mobility Accessible)

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Accessible)

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Indianapolis-Fishers by IHG

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Prices for upcoming dates