Comfort Inn & Suites Cincinnati Eastgate
US$87
/ night
Avg. for September
Prices for Comfort Inn & Suites Cincinnati Eastgate
Select dates to see prices and availability
US$87
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Inn & Suites Cincinnati Eastgate average US$78 in the cheapest month (March) and US$103 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$82 |
| February | US$86 |
| March | US$78 |
| April | US$87 |
| May | US$90 |
| June | US$92 |
| July | US$103 |
| August | US$102 |
| September | US$87 |
| October | US$90 |
| November | US$83 |
| December | US$78 |
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Sept · US$87
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Most expensive: July (~US$103)
Cheapest: March (~US$78)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Cincinnati? This hotel has 1024 square feet (95 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, as well as phones with free local calls.
Location
Located in Cincinnati, Comfort Inn & Suites Cincinnati Eastgate is in the business district, within a 15-minute drive of East Fork State Park and Coney Island. This hotel is 11.7 mi (18.8 km) from Belterra Park Gaming and Entertainment Center and 12.3 mi (19.8 km) from Riverbend Music Center.
What's nearby
EastGate Mall(1 Miles)
Stillmeadow Country Club(4.4 Miles)
Cincinnati Nature Center(4.7 Miles)
Ivy Hills Country Club(4.8 Miles)
Mercy Health - Anderson Hospital(5.4 Miles)
Ohio River Valley(6.3 Miles)
Legendary Run Golf Course(6.9 Miles)
Maple Grove Park(7 Miles)
California Trailhead(7.6 Miles)
Mercy Health - Clermont Hospital(7.9 Miles)
Elks Run Golf Course(7.9 Miles)
East Fork State Park(8 Miles)
Athenaeum of Ohio(8.4 Miles)
The Golf Club at Stonelick Hills(9 Miles)
Milford Trailhead(9 Miles)
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)(10.3 Miles)
Cincinnati-Northern Kentucky Int'l Airport (CVG)(28.5 Miles)
Hamilton, OH (HAO-Butler County Regional)(28.9 Miles)
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Banquet facilities
Designated smoking area
Location
4421 Aicholtz Road, Ohio, United States of America
EastGate Mall (1 Miles)
Stillmeadow Country Club (4.4 Miles)
Cincinnati Nature Center (4.7 Miles)
Ivy Hills Country Club (4.8 Miles)
Mercy Health - Anderson Hospital (5.4 Miles)
Ohio River Valley (6.3 Miles)
Room options
11
Basic Single Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
9
Basic Single Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
356 ft²
Air ConditioningWi-Fi (Free)Refrigerator
9
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
8
Basic Single Room
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 4
338 ft²
Air ConditioningWi-Fi (Free)Refrigerator
10
Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
7
Basic Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Comfort Inn & Suites Cincinnati Eastgate
7
Pleasant
Based on 878 verified reviews
Who stays here?
Business
8%
Couple
26%
Family
43%
Group
7%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Comfort Inn & Suites Cincinnati Eastgate paint a mixed picture, with contrasting experiences on upkeep balanced by some praise for value and convenience, giving travelers a wide range of outcomes depending on room assignment and timing.
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What guests think
Reviews of Comfort Inn & Suites Cincinnati Eastgate paint a mixed picture, with contrasting experiences on upkeep balanced by some praise for value and convenience, giving travelers a wide range of outcomes depending on room assignment and timing.
Recurring negatives highlight dirty or poorly maintained rooms, odors, stains, mold, and reports of insects. Service feedback varies between friendly, thoughtful staff and rude or unhelpful interactions with slow or problematic check-in. Facilities draw complaints about closed or cold pools and out-of-order vending or ice machines, while breakfast quality and stock range from decent to disappointing. The location is convenient for Eastgate shopping, dining, and highway access; expect a budget stay with variable standards.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feedback is mixed: multiple reviews cite pool closures or very cold water and vending or ice machines out of order; some note ongoing renovations, an unlocked pool door, and icy parking areas.
Related guest reviews
10
Diana
21 May 2023
·
Stayed 1 night
Grandson wanted to swim, indoor pool was waaay to cold and all soda machines were out of order
Grandson wanted to swim, indoor pool was waaay to cold and all soda machines were out of order
2
Antoinette
14 Jul 2025
·
Stayed 2 nights
The amidites that were mentioned on their website were a farse - misleading. The carpets were dirty and mildew smelling. No swimming pool as advertised, no iron, no blow dryer, no ice bucket. The cable tv was horrible. I only took photos of friends in our room. I was embarred to have them see this, but it was too late, because we had invited them site unseen. I was surprised, because most of the Comfort Inn and Suites are very nice. That is why I took a chance and booked the room unseen. Lesson learned. I did not know that there would be this opportunity to give feed back on the stay. Please take this hotel off your list.
The amidites that were mentioned on their website were a farse - misleading. The carpets were dirty and mildew smelling. No swimming pool as advertised, no iron, no blow dryer, no ice bucket. The cable tv was horrible. I only took photos of friends in our room. I was embarred to have them see this, but it was too late, because we had invited them site unseen. I was surprised, because most of the Comfort Inn and Suites are very nice. That is why I took a chance and booked the room unseen. Lesson learned. I did not know that there would be this opportunity to give feed back on the stay. Please take this hotel off your list.
6
Thomas
16 Jan 2023
·
Stayed 19,372 nights
To start off expedia needs to keep up on facilites I arrived to findout the pool was closed . That was the reason i chose this motel . You have a unique way of just making money with no cancelation or moving to another time.
To start off expedia needs to keep up on facilites I arrived to findout the pool was closed . That was the reason i chose this motel . You have a unique way of just making money with no cancelation or moving to another time.
6
Cathie
20 Jan 2025
·
Stayed 2 nights
Staff was very pleasant and helpful; beds and bathroom were clean. Floors were dirty. Rest of the place needs an overhaul. (Signage looks new but the interior needs work) Good location close to malls and restaurants. Icy parking lot and walkways.
Staff was very pleasant and helpful; beds and bathroom were clean. Floors were dirty. Rest of the place needs an overhaul. (Signage looks new but the interior needs work) Good location close to malls and restaurants. Icy parking lot and walkways.
4
Amanda
28 Jul 2025
·
Stayed 2 nights
The front desk clerk was quite rude. He commented about my Drivers License picture not looking like my face. Saying the person in the ID pic was a lot younger than myself. He commented on why I was using a specific type of card, stating that he doesn’t usually see those cards being used there. The room smelled strongly of mildew. The curtains were torn and stained. The bathroom was dirty. When we asked for an extra pillow, he told us that they don’t do that. When my husband asked for a paper coffee cup at 5:00am, he was told that breakfast doesn’t start until 7:00 am. And they will put more cups out at that time. Even though there was fresh coffee available, just no more cups in the lobby area, and was advertised in the hotel details on both Expedia as well as their own website. The pool had an out of order sign on the door, “closed for painting”, even though their website and Expedia stated the pool would be open by July 19th. We checked in on July 25th.
The front desk clerk was quite rude. He commented about my Drivers License picture not looking like my face. Saying the person in the ID pic was a lot younger than myself. He commented on why I was using a specific type of card, stating that he doesn’t usually see those cards being used there. The room smelled strongly of mildew. The curtains were torn and stained. The bathroom was dirty. When we asked for an extra pillow, he told us that they don’t do that. When my husband asked for a paper coffee cup at 5:00am, he was told that breakfast doesn’t start until 7:00 am. And they will put more cups out at that time. Even though there was fresh coffee available, just no more cups in the lobby area, and was advertised in the hotel details on both Expedia as well as their own website. The pool had an out of order sign on the door, “closed for painting”, even though their website and Expedia stated the pool would be open by July 19th. We checked in on July 25th.
4
Lori
20 Jul 2025
·
Stayed 2 nights
Incorrect bed size, ( full size, not a Queen size). even thought it said that the pool would be fixed, it wasn’t. ( reason why we picked it the first place, kids were disappointed and so were we). Had to switch a room because of the condition of the room. Air conditioner started to leak. Glad I brought my own soap, because the soap you guys set out wasn’t enough for a Baby doll. There were no towels in the bathroom. Keys were messing up. ( had to keep on swiping them to get them to work). Overall, I probably wouldn’t go there again. The best thing about it was the guy in the kitchen, he was GREAT. Handled everything with a smile and patience. Also the location of the place was good.
Incorrect bed size, ( full size, not a Queen size). even thought it said that the pool would be fixed, it wasn’t. ( reason why we picked it the first place, kids were disappointed and so were we). Had to switch a room because of the condition of the room. Air conditioner started to leak. Glad I brought my own soap, because the soap you guys set out wasn’t enough for a Baby doll. There were no towels in the bathroom. Keys were messing up. ( had to keep on swiping them to get them to work). Overall, I probably wouldn’t go there again. The best thing about it was the guy in the kitchen, he was GREAT. Handled everything with a smile and patience. Also the location of the place was good.
2
Dustin
17 Mar 2025
·
Stayed 2 nights
This place is a huge let down compared to the photos they have posted. Don't stay here, it's nasty. They need to post real pictures of all the mold in the room and bathroom. As well the broken ice machines that look like they have been "out of order" for a very long time as mold was growning on that as well.
This place is a huge let down compared to the photos they have posted. Don't stay here, it's nasty. They need to post real pictures of all the mold in the room and bathroom. As well the broken ice machines that look like they have been "out of order" for a very long time as mold was growning on that as well.
8
Danielle
15 Feb 2024
·
Stayed 2 nights
The staff were wonderful. Breakfast was as expected from a hotel. The pool was big but the room and the pool itself were very cold. The heater,A/C did not work in the pool room. The room was clean.
The staff were wonderful. Breakfast was as expected from a hotel. The pool was big but the room and the pool itself were very cold. The heater,A/C did not work in the pool room. The room was clean.
6
Len
1 Aug 2025
·
Stayed 1 night
It was a decent enough place for a one night stay. Clean, which is important. But all of the vending machines were completely empty and I was thirsty. Also, there was never anyone readily available at the front desk, and the receptionist who arrived was less than friendly, although not rude. Also the toaster didn't work well and the orange juice tasted terrible. Wouldn't want to make it an extended stay
It was a decent enough place for a one night stay. Clean, which is important. But all of the vending machines were completely empty and I was thirsty. Also, there was never anyone readily available at the front desk, and the receptionist who arrived was less than friendly, although not rude. Also the toaster didn't work well and the orange juice tasted terrible. Wouldn't want to make it an extended stay
4
Juanita
13 Nov 2024
·
Stayed 2 nights
The room to the pool didn't need a key to get it because it didn't even have a lock, they are in the middle of a remodel so overall it was okay.
The room to the pool didn't need a key to get it because it didn't even have a lock, they are in the middle of a remodel so overall it was okay.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report poor cleanliness, including dirty rooms and bathrooms, odors, stains, mold, hair, and occasional pests; a smaller number found their rooms clean.
Related guest reviews
2
Brittany
16 Nov 2025
·
Stayed 1 night
This is the most disgusting hotel we have ever been too! My daughters bedding had mold and stains on them. Old moldy cheetos under the head board and hair all over the place! NEVER COMING BACK!
This is the most disgusting hotel we have ever been too! My daughters bedding had mold and stains on them. Old moldy cheetos under the head board and hair all over the place! NEVER COMING BACK!
2
kyrstyn
13 Jul 2025
·
Stayed 1 night
When we checked in the lobby was very smelly, the flooors in the hallways and lobby were vet dirty and looked like they had not been swept in a while. They gave us towels for our room at check in because they were short staffed and there were none in our room. Once we were in our room it was very HOT because the AC was not on and the room smelled very stagnant. The floors in our room were very dirty and there was an eyelash stuck on our nightstand. It looked like someone changed the bedding and then left. I would never book here again.
When we checked in the lobby was very smelly, the flooors in the hallways and lobby were vet dirty and looked like they had not been swept in a while. They gave us towels for our room at check in because they were short staffed and there were none in our room. Once we were in our room it was very HOT because the AC was not on and the room smelled very stagnant. The floors in our room were very dirty and there was an eyelash stuck on our nightstand. It looked like someone changed the bedding and then left. I would never book here again.
2
Lexie
20 Jul 2025
·
Stayed 1 night
We are still out at 9 with a 5 year old and will only be going back to sleep because we have no other choice for the night. Very very disappointed with the cleanliness. We have pictures of stains on the bed, hairs on the toilet and beds. Dirty finger prints everywhere and it smells horrible.
We are still out at 9 with a 5 year old and will only be going back to sleep because we have no other choice for the night. Very very disappointed with the cleanliness. We have pictures of stains on the bed, hairs on the toilet and beds. Dirty finger prints everywhere and it smells horrible.
6
Kellie
23 Nov 2025
·
Stayed 1 night
The fridge didn't work. Room was not the cleanest.
The fridge didn't work. Room was not the cleanest.
2
Nate
15 Aug 2024
·
Stayed 1 night
Room was dirty had mold in the bathroom and stains on the bedding. Also I saw multiple cockroaches running around the carpet and in the bathroom.
Room was dirty had mold in the bathroom and stains on the bedding. Also I saw multiple cockroaches running around the carpet and in the bathroom.
2
Kristina
21 Apr 2024
·
Stayed 1 night
It was definitely not the cleanest room. Cant check in early bc said they was cleaning but there was stains on sheets and the bed runner had a white Substance on it red bull can under bed tub had hair all over the place and sink has soap scum and hair in it
It was definitely not the cleanest room. Cant check in early bc said they was cleaning but there was stains on sheets and the bed runner had a white Substance on it red bull can under bed tub had hair all over the place and sink has soap scum and hair in it
4
Sarah
25 Nov 2025
·
Stayed 4 nights
Upon checking in I was sent to one room which had the door propped open, lights off, and belongings on the floor. The second room was bolted from the inside and wouldn't open despite my key working in the slot. The third room - where I stayed - had no minifridge, but there was a spot for it, like it had been stolen. The bathroom floor had not been vacuumed or mopped because there were hairs along the tub side and on one of the beds.
Upon checking in I was sent to one room which had the door propped open, lights off, and belongings on the floor. The second room was bolted from the inside and wouldn't open despite my key working in the slot. The third room - where I stayed - had no minifridge, but there was a spot for it, like it had been stolen. The bathroom floor had not been vacuumed or mopped because there were hairs along the tub side and on one of the beds.
2
Michael
3 Aug 2024
·
Stayed 1 night
When checking in, the concierge took forever and told us “The system is running slow, it’ll be 5-10 minutes.” He then proceeded to check-in 2 other couples that were in line after us using the same system. The entire place smelled disgusting and the carpets looked like they had not been vacuumed in months. The hallways were littered with trash, toilet paper, used Q-tips, etc. The walls in the rooms had stains on them and there was snot and hair in the sink. The bathtub looked like someone died in it. We were in town for a concert and after the concert decided there was no way we were staying there. We drove 4 hours home after a concert let out at midnight instead of staying in this dump. Oh and the cherry on top was when we stopped back at the hotel to grab our bag after the concert, a cockroach scurried across the hallway floor. This place should be shut down immediately!!!
When checking in, the concierge took forever and told us “The system is running slow, it’ll be 5-10 minutes.” He then proceeded to check-in 2 other couples that were in line after us using the same system. The entire place smelled disgusting and the carpets looked like they had not been vacuumed in months. The hallways were littered with trash, toilet paper, used Q-tips, etc. The walls in the rooms had stains on them and there was snot and hair in the sink. The bathtub looked like someone died in it. We were in town for a concert and after the concert decided there was no way we were staying there. We drove 4 hours home after a concert let out at midnight instead of staying in this dump. Oh and the cherry on top was when we stopped back at the hotel to grab our bag after the concert, a cockroach scurried across the hallway floor. This place should be shut down immediately!!!
2
Richard
19 Jun 2024
·
Stayed 1 night
The carpet and room was dirty. Bathroom vent falling down. Other peoples hair in bathroom and linens. Overall facility was run down and dirty. Will think twice before I book at Comfort Inn again. Very disappointed.
The carpet and room was dirty. Bathroom vent falling down. Other peoples hair in bathroom and linens. Overall facility was run down and dirty. Will think twice before I book at Comfort Inn again. Very disappointed.
2
TRACY
29 Jul 2024
·
Stayed 2 nights
It’s the absolute FILTHIEST dump I’ve ever seen. The floors are gross. The walls are full of stains. The air smells of old food and body odor. The room felt nasty and damp. The ATM is out of order. The ice machine on our floor didn’t work. Spend the extra money and stay elsewhere. You’ve been warned. The only reason we stayed for the whole weekend was because all the other hotels were sold out and we didn’t have a choice. The Salvation Army would have even been better. A urine stained cardboard box in the back alleys of NYC would have been better. I felt dirtier just by staying. There’s no way this is a representation of the quality and trusted brand of Comfort Suites. This place is a cesspool that has never seen a vacuum cleaner and cleaning supplies in at least 6 months. We literally stayed out longer to prolong having to come back to our room. We didn’t even eat their breakfast because we didn’t even want to chance it. STAY ELSEWHERE!!!!
It’s the absolute FILTHIEST dump I’ve ever seen. The floors are gross. The walls are full of stains. The air smells of old food and body odor. The room felt nasty and damp. The ATM is out of order. The ice machine on our floor didn’t work. Spend the extra money and stay elsewhere. You’ve been warned. The only reason we stayed for the whole weekend was because all the other hotels were sold out and we didn’t have a choice. The Salvation Army would have even been better. A urine stained cardboard box in the back alleys of NYC would have been better. I felt dirtier just by staying. There’s no way this is a representation of the quality and trusted brand of Comfort Suites. This place is a cesspool that has never seen a vacuum cleaner and cleaning supplies in at least 6 months. We literally stayed out longer to prolong having to come back to our room. We didn’t even eat their breakfast because we didn’t even want to chance it. STAY ELSEWHERE!!!!
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AI-generated summary based on recent guest reviews
Rooms
Room experiences vary: some find them comfortable, quiet, or recently updated, while others report loud or ineffective A/C, uncomfortable or incorrect bed sizes, missing or broken fridges, and maintenance issues like doors that won’t latch.
Related guest reviews
10
Lucas
22 Sept 2025
·
Stayed 2 nights
AC unit was terribly loud. When turned off, the room got hot and stuffy very quickly.
AC unit was terribly loud. When turned off, the room got hot and stuffy very quickly.
6
Emily
5 Aug 2024
·
Stayed 1 night
Pretty dirty. Biggest complaint was that the door wouldn't shut all the way!
Pretty dirty. Biggest complaint was that the door wouldn't shut all the way!
8
William
4 Mar 2025
·
Stayed 1 night
The room was comfortable and quiet. the room probably could have been swept up better, but it was fine for my needs.
The room was comfortable and quiet. the room probably could have been swept up better, but it was fine for my needs.
6
Joseph
12 Jun 2024
·
Stayed 1 night
Room was extremely hot and took forever to cool off, water pressure was nonexistent and the beds were outdated and uncomfortable. Paid way to much for what it offered.
Room was extremely hot and took forever to cool off, water pressure was nonexistent and the beds were outdated and uncomfortable. Paid way to much for what it offered.
6
Kellie
23 Nov 2025
·
Stayed 1 night
The fridge didn't work. Room was not the cleanest.
The fridge didn't work. Room was not the cleanest.
8
Julie
13 Oct 2023
·
Stayed 1 night
The staff were friendly and helpful when we asked about a restaurant nearby. The room was clean and comfortable, but a little dark-looking at first. The lighting helped.
The staff were friendly and helpful when we asked about a restaurant nearby. The room was clean and comfortable, but a little dark-looking at first. The lighting helped.
4
Lori
20 Jul 2025
·
Stayed 2 nights
Incorrect bed size, ( full size, not a Queen size). even thought it said that the pool would be fixed, it wasn’t. ( reason why we picked it the first place, kids were disappointed and so were we). Had to switch a room because of the condition of the room. Air conditioner started to leak. Glad I brought my own soap, because the soap you guys set out wasn’t enough for a Baby doll. There were no towels in the bathroom. Keys were messing up. ( had to keep on swiping them to get them to work). Overall, I probably wouldn’t go there again. The best thing about it was the guy in the kitchen, he was GREAT. Handled everything with a smile and patience. Also the location of the place was good.
Incorrect bed size, ( full size, not a Queen size). even thought it said that the pool would be fixed, it wasn’t. ( reason why we picked it the first place, kids were disappointed and so were we). Had to switch a room because of the condition of the room. Air conditioner started to leak. Glad I brought my own soap, because the soap you guys set out wasn’t enough for a Baby doll. There were no towels in the bathroom. Keys were messing up. ( had to keep on swiping them to get them to work). Overall, I probably wouldn’t go there again. The best thing about it was the guy in the kitchen, he was GREAT. Handled everything with a smile and patience. Also the location of the place was good.
2
Darlene
18 Jun 2024
·
Stayed 2 nights
Terrible beds. Double size room the beds were smaller than that. Not comfortable felt springs in my hip. Food was meh. Didn’t feel safe at facility. Was supposed to stay two nights we stayed one and went somewhere the following night. I paid for the second night in advance and didn’t care we didn’t stay. My family needed to go somewhere else.
Terrible beds. Double size room the beds were smaller than that. Not comfortable felt springs in my hip. Food was meh. Didn’t feel safe at facility. Was supposed to stay two nights we stayed one and went somewhere the following night. I paid for the second night in advance and didn’t care we didn’t stay. My family needed to go somewhere else.
4
Sarah
25 Nov 2025
·
Stayed 4 nights
Upon checking in I was sent to one room which had the door propped open, lights off, and belongings on the floor. The second room was bolted from the inside and wouldn't open despite my key working in the slot. The third room - where I stayed - had no minifridge, but there was a spot for it, like it had been stolen. The bathroom floor had not been vacuumed or mopped because there were hairs along the tub side and on one of the beds.
Upon checking in I was sent to one room which had the door propped open, lights off, and belongings on the floor. The second room was bolted from the inside and wouldn't open despite my key working in the slot. The third room - where I stayed - had no minifridge, but there was a spot for it, like it had been stolen. The bathroom floor had not been vacuumed or mopped because there were hairs along the tub side and on one of the beds.
8
Jessica
16 Sept 2025
·
Stayed 6 nights
The employees were nice and helpful at front desk. However cleaning staff never made bed or changed sheets during my 6 night stay.The rooms have been updated but the carpets in the hallways are worn and dirty.The orice was good compared to other hotels in the area which I appreciated.
The employees were nice and helpful at front desk. However cleaning staff never made bed or changed sheets during my 6 night stay.The rooms have been updated but the carpets in the hallways are worn and dirty.The orice was good compared to other hotels in the area which I appreciated.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: several praise friendly, helpful staff, but many report rude or dismissive front desk interactions, delays at check-in, limited housekeeping, and poor responses to issues.
Related guest reviews
4
Heather
25 Mar 2024
·
1) old smoke alarm constant chirping 2) ice machine broken 3) tub constant dripping 3) 5 out of 6 lights not working 4) extension cord from heater in pool burnt and melted 5) elevator permit not posted 6) Housekeeping tried to burst into our room HOURS before check out (while we we still sleeping) and we had the “do not disturb sign on”. Only the extra latch kept him from aggressively burst into our room, it was quite frightening! 7) We then moved the “do not disturb” sign to the key slot so it would be obvious. AGAIN housekeeping came and was pounding on our door wanting to clean it and we had an hour before check out.
1) old smoke alarm constant chirping 2) ice machine broken 3) tub constant dripping 3) 5 out of 6 lights not working 4) extension cord from heater in pool burnt and melted 5) elevator permit not posted 6) Housekeeping tried to burst into our room HOURS before check out (while we we still sleeping) and we had the “do not disturb sign on”. Only the extra latch kept him from aggressively burst into our room, it was quite frightening! 7) We then moved the “do not disturb” sign to the key slot so it would be obvious. AGAIN housekeeping came and was pounding on our door wanting to clean it and we had an hour before check out.
6
Greg
3 May 2025
·
Stayed 1 night
Check in pricess took at least 25 min, and the whole time the service agent looked at me with no smile, not a friendly word, no greeting, no thank you, nothing. Felt like checking in with Norman Bates. I have used this hotel several times over the years, but this was the last. I won't be back.
Check in pricess took at least 25 min, and the whole time the service agent looked at me with no smile, not a friendly word, no greeting, no thank you, nothing. Felt like checking in with Norman Bates. I have used this hotel several times over the years, but this was the last. I won't be back.
4
Leslie
3 Sept 2025
·
Stayed 1 night
Room smelled . The TV didn’t even work. It was ok for a night that we stayed. At first the key wouldn’t work and when I went and told the clerk he asked like I was stupid. Funny cause guy on the elevator said his had done the same thing. But overall just stayed a night so didn’t really mind.
Room smelled . The TV didn’t even work. It was ok for a night that we stayed. At first the key wouldn’t work and when I went and told the clerk he asked like I was stupid. Funny cause guy on the elevator said his had done the same thing. But overall just stayed a night so didn’t really mind.
2
Alexandria
19 Jan 2025
·
Stayed 1 night
I opened the sofa to find the bedding to be covered in Cheetos, Cheeto stains, shards of glass and wood chips. Just to be told to brush it off with my hand. Then was given a broom to do it myself. And then told I couldn’t get a refund because I was thru a 3rd party. But then said I could get a discount of $10 off my next room. That is not a discount. The girl at the counter said she didn’t want to keep running back n forth to serve me because she needed to do laundry???? Like what is that. Very upset with how I was handled
I opened the sofa to find the bedding to be covered in Cheetos, Cheeto stains, shards of glass and wood chips. Just to be told to brush it off with my hand. Then was given a broom to do it myself. And then told I couldn’t get a refund because I was thru a 3rd party. But then said I could get a discount of $10 off my next room. That is not a discount. The girl at the counter said she didn’t want to keep running back n forth to serve me because she needed to do laundry???? Like what is that. Very upset with how I was handled
8
Angela
21 Sept 2025
·
Stayed 1 night
Friendly staff, good area for shopping and dining. Clean room.
Friendly staff, good area for shopping and dining. Clean room.
8
Julie
13 Oct 2023
·
Stayed 1 night
The staff were friendly and helpful when we asked about a restaurant nearby. The room was clean and comfortable, but a little dark-looking at first. The lighting helped.
The staff were friendly and helpful when we asked about a restaurant nearby. The room was clean and comfortable, but a little dark-looking at first. The lighting helped.
2
Warren
25 Aug 2025
·
Stayed 2 nights
This property was not very well taken care. Service at the desk was disrespectful and not very good hospitality. The rooms were all extremely dirty and looked and smelled as though that had not been cleaned before we checked in. Front desk employee was ver disrespectful.
This property was not very well taken care. Service at the desk was disrespectful and not very good hospitality. The rooms were all extremely dirty and looked and smelled as though that had not been cleaned before we checked in. Front desk employee was ver disrespectful.
8
Trina
24 Jun 2024
·
Stayed 4 nights
We had a party of 3 and I asked for 3 towels the person at the front desk told me they didnt have enough towels that she could only give me 2 towels. I said 2 towels for 3 people that is not right. She goes and gets me 3 towels.
We had a party of 3 and I asked for 3 towels the person at the front desk told me they didnt have enough towels that she could only give me 2 towels. I said 2 towels for 3 people that is not right. She goes and gets me 3 towels.
8
Sherri
7 Sept 2025
·
Stayed 1 night
The morning Hotel staff was super friendly & helpful as we were staying there for an early morning surgery in Cincinnati. He wanted to be sure I had a coffee & fruit even though the breakfast area was not opened yet. He made my morning by being so thoughtful.
The morning Hotel staff was super friendly & helpful as we were staying there for an early morning surgery in Cincinnati. He wanted to be sure I had a coffee & fruit even though the breakfast area was not opened yet. He made my morning by being so thoughtful.
6
Madiha
9 Sept 2023
·
Stayed 2 nights
Property was not clean. Housekeeping is short staffed per front desk and as soon as entering our room and bathroom, I noticed trash that had not been picked up in the room and hair in the bathtub and on the toilet seat. Very disturbing for a room that should’ve been “cleaned” prior to new guests arriving. Will not recommend this location. As a plus, one gentleman at the front desk was helpful in directing where to throw our trash as housekeeping does not come to your room despite multiple day stay. He also brought us fresh towels in a very timely fashion.
Property was not clean. Housekeeping is short staffed per front desk and as soon as entering our room and bathroom, I noticed trash that had not been picked up in the room and hair in the bathtub and on the toilet seat. Very disturbing for a room that should’ve been “cleaned” prior to new guests arriving. Will not recommend this location. As a plus, one gentleman at the front desk was helpful in directing where to throw our trash as housekeeping does not come to your room despite multiple day stay. He also brought us fresh towels in a very timely fashion.
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AI-generated summary based on recent guest reviews
Location
Widely praised location near Eastgate Mall, restaurants, I-275, and Riverbend Music Center, convenient for shopping, dining, and events.
Related guest reviews
10
Katie
5 Sept 2023
·
Stayed 2 nights
We stayed in the King Suite and it was very clean and spacious. It's worth mentioning that the TV and personal coffee machine are a lot nicer than other hotels I've stayed in. In the morning, we went downstairs and had the free complimentary breakfast. The food options are varied and everything tastes good. The hotel is only a few minutes away from Eastgate Mall and Jungle Jim's. Overall, this place has a luxurious look and feel at an affordable price and we had an awesome Labor Day weekend getaway.
We stayed in the King Suite and it was very clean and spacious. It's worth mentioning that the TV and personal coffee machine are a lot nicer than other hotels I've stayed in. In the morning, we went downstairs and had the free complimentary breakfast. The food options are varied and everything tastes good. The hotel is only a few minutes away from Eastgate Mall and Jungle Jim's. Overall, this place has a luxurious look and feel at an affordable price and we had an awesome Labor Day weekend getaway.
10
Rick
16 Aug 2023
·
Stayed 1 night
Close to everything
Close to everything
6
Adam
6 Jul 2024
·
Stayed 1 night
Nothing great, but we had a bed and a bathroom. Met the expectations for what we needed. Stayed before and will likely stay again when the next concert comes to town 😀
Nothing great, but we had a bed and a bathroom. Met the expectations for what we needed. Stayed before and will likely stay again when the next concert comes to town 😀
6
Cathie
20 Jan 2025
·
Stayed 2 nights
Staff was very pleasant and helpful; beds and bathroom were clean. Floors were dirty. Rest of the place needs an overhaul. (Signage looks new but the interior needs work) Good location close to malls and restaurants. Icy parking lot and walkways.
Staff was very pleasant and helpful; beds and bathroom were clean. Floors were dirty. Rest of the place needs an overhaul. (Signage looks new but the interior needs work) Good location close to malls and restaurants. Icy parking lot and walkways.
10
Robert
14 Apr 2024
·
Stayed 3 nights
Location was excellent, on the edge of Eastgate area of Cincinnati, and very close to I-275. Lots of dining options, and easy to get almost anywhere on east side of city. Building could use some new carpeting or re-flooring, but was clean & comfortable. We were there during the week, when it was not very crowded; I can't speak as to what weekends might be like.
Location was excellent, on the edge of Eastgate area of Cincinnati, and very close to I-275. Lots of dining options, and easy to get almost anywhere on east side of city. Building could use some new carpeting or re-flooring, but was clean & comfortable. We were there during the week, when it was not very crowded; I can't speak as to what weekends might be like.
10
Brandy L
2 Aug 2024
·
Stayed 2 nights
Clean hotel great customer service close to events I was going to.
Clean hotel great customer service close to events I was going to.
8
Angela
21 Sept 2025
·
Stayed 1 night
Friendly staff, good area for shopping and dining. Clean room.
Friendly staff, good area for shopping and dining. Clean room.
8
Christopher
12 Aug 2025
·
Stayed 1 night
A pretty average hotel, everything was as expected. It's the closest place to Riverbend Music Center so we stay here when attending concerts there.
A pretty average hotel, everything was as expected. It's the closest place to Riverbend Music Center so we stay here when attending concerts there.
10
James
24 Aug 2024
·
Stayed 1 night
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
10
jerry
20 Jul 2023
·
Stayed 1 night
first time here, but will be back, right in the middle of any eastgate shopping you need. and plenty for restaurants comfortable room, loud music from parking lot but only from 6-8 , no biggie
first time here, but will be back, right in the middle of any eastgate shopping you need. and plenty for restaurants comfortable room, loud music from parking lot but only from 6-8 , no biggie
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is uneven, ranging from tasty with decent variety to poor presentation, weak coffee, and missing or poorly replenished items.
Related guest reviews
10
Katie
5 Sept 2023
·
Stayed 2 nights
We stayed in the King Suite and it was very clean and spacious. It's worth mentioning that the TV and personal coffee machine are a lot nicer than other hotels I've stayed in. In the morning, we went downstairs and had the free complimentary breakfast. The food options are varied and everything tastes good. The hotel is only a few minutes away from Eastgate Mall and Jungle Jim's. Overall, this place has a luxurious look and feel at an affordable price and we had an awesome Labor Day weekend getaway.
We stayed in the King Suite and it was very clean and spacious. It's worth mentioning that the TV and personal coffee machine are a lot nicer than other hotels I've stayed in. In the morning, we went downstairs and had the free complimentary breakfast. The food options are varied and everything tastes good. The hotel is only a few minutes away from Eastgate Mall and Jungle Jim's. Overall, this place has a luxurious look and feel at an affordable price and we had an awesome Labor Day weekend getaway.
4
Paul
10 Jul 2024
·
Stayed 2 nights
I was told breakfast was from 7am to 10am. I checked in late traveling from Ga. I didn’t come down for breakfast until about 9:30 and there was nothing but waffle to eat. The person stocking the food said there wasn’t anything left. I felt he just didn’t want to get anything out. The next day I made sure I was eating at 7:30. So maybe the hours available should change?
I was told breakfast was from 7am to 10am. I checked in late traveling from Ga. I didn’t come down for breakfast until about 9:30 and there was nothing but waffle to eat. The person stocking the food said there wasn’t anything left. I felt he just didn’t want to get anything out. The next day I made sure I was eating at 7:30. So maybe the hours available should change?
6
Margaret
19 May 2024
·
Stayed 1 night
No towels at pool. Some food at free breakfast not available.
No towels at pool. Some food at free breakfast not available.
8
susan
24 Oct 2025
·
Stayed 1 night
Could have more variety of food
Could have more variety of food
10
James
24 Aug 2024
·
Stayed 1 night
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
In town overnight. Pleasantly surprised with the quality. Convenient, clean, and comfortable, with an exceptionally reasonable price. Only downside was a lack of items on the breakfast buffet at 8:00 am, but at least they had hot coffee.
6
Len
1 Aug 2025
·
Stayed 1 night
It was a decent enough place for a one night stay. Clean, which is important. But all of the vending machines were completely empty and I was thirsty. Also, there was never anyone readily available at the front desk, and the receptionist who arrived was less than friendly, although not rude. Also the toaster didn't work well and the orange juice tasted terrible. Wouldn't want to make it an extended stay
It was a decent enough place for a one night stay. Clean, which is important. But all of the vending machines were completely empty and I was thirsty. Also, there was never anyone readily available at the front desk, and the receptionist who arrived was less than friendly, although not rude. Also the toaster didn't work well and the orange juice tasted terrible. Wouldn't want to make it an extended stay
4
Janine
10 Jul 2025
·
Stayed 1 night
First we found a cockroach crawling on the floor in the morning. And they told breakfast would be at 6, well no breakfast and the coffee they had was awful!!!
First we found a cockroach crawling on the floor in the morning. And they told breakfast would be at 6, well no breakfast and the coffee they had was awful!!!
8
Jennifer
10 Jul 2024
·
Stayed 3 nights
Didn't like the breakfast. Coffee was brown water so skipped it. Was a good cheap hotel to stay at while we visited family.
Didn't like the breakfast. Coffee was brown water so skipped it. Was a good cheap hotel to stay at while we visited family.
6
Delfin
18 Jul 2025
·
Stayed 2 nights
Afternoon employee did not really know the surrounding areas as I asked a question about grocery stores (was late, around 10:30) and there was a Walmart less than 1 mile away which would have been an option had he told me about it. Also asked him the 2nd night to turn on the lights in the breakfast area as we had a family game night but he stated he could not do it. Breakfast was also very poor and light on options. Hotel was very clean though.
Afternoon employee did not really know the surrounding areas as I asked a question about grocery stores (was late, around 10:30) and there was a Walmart less than 1 mile away which would have been an option had he told me about it. Also asked him the 2nd night to turn on the lights in the breakfast area as we had a family game night but he stated he could not do it. Breakfast was also very poor and light on options. Hotel was very clean though.
10
Connie
17 Sept 2025
·
Stayed 1 night
Love the breakfast but would love to see them have bacon
Love the breakfast but would love to see them have bacon
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AI-generated summary based on recent guest reviews
4
Jeffrey
13 Aug 2026
·
Stayed 1 night
Hair and dirt on the floor. Hair and dead little bugs in the sheets. My room was by the stairwell where people were going in and out the door until late at night. I got about an hour of sleep, then I left at 2 am. I would have left a positive review if it was clean and other guests didn't wake me.
Hair and dirt on the floor. Hair and dead little bugs in the sheets. My room was by the stairwell where people were going in and out the door until late at night. I got about an hour of sleep, then I left at 2 am. I would have left a positive review if it was clean and other guests didn't wake me.
2
Margaret
4 Aug 2026
·
Stayed 3 nights
My experience of this property was bad key never worked bed was dirty, floor was not clean I keep having to go to front desk over and over never was offered to help just give new key we stayed but every day found something new first garbage I drawer floor dirty, second drull on pillow food on sheet, third baby throw up on dubai never ask if they could clean it we where told they cleaned ever other day but still nothing was not happy
My experience of this property was bad key never worked bed was dirty, floor was not clean I keep having to go to front desk over and over never was offered to help just give new key we stayed but every day found something new first garbage I drawer floor dirty, second drull on pillow food on sheet, third baby throw up on dubai never ask if they could clean it we where told they cleaned ever other day but still nothing was not happy
6
Angela
1 Aug 2026
·
Stayed 1 night
This is an older hotel so it has a smell about it. Room was clean, staff were very kind, pool area no towels!
This is an older hotel so it has a smell about it. Room was clean, staff were very kind, pool area no towels!
8
Adam
13 Jul 2026
·
Stayed 1 night
Decent spot to stay for the $. Not dirty, just dated.
Decent spot to stay for the $. Not dirty, just dated.
6
Sarah
5 Jul 2026
·
Stayed 2 nights
It was still a bit dirty, soap from previous stay was still in the shower.
It was still a bit dirty, soap from previous stay was still in the shower.
FAQs about Comfort Inn & Suites Cincinnati Eastgate
Is parking available at the hotel?
Free self-parking is available on-site. Parking is limited, and no reservation is required.
What type of breakfast is offered?
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property includes step-free entrances and wheelchair-accessible facilities in public areas. Accessible rooms are available, and the registration desk is also wheelchair-accessible.
Where is the hotel located in relation to local attractions?
The hotel is situated in Cincinnati's business district, within a 15-minute drive of East Fork State Park and Coney Island. It is approximately 1 mile from EastGate Mall and 11.7 miles from Belterra Park Gaming and Entertainment Center.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. The operational hours are not specified, but it is available year-round.
What are the policies for guests staying with children?
Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
Are extra beds or cribs available at the hotel?
The hotel offers rollaway beds for a fee of USD 10.00 per stay. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 129.96999487686156USD
- 2026-09-20: 83.61992417068481USD
- 2026-09-21: 88.97000063705444USD
- 2026-09-22: 87.9699933013916USD
- 2026-09-23: 86.9227815208435USD
- 2026-09-24: 85.92950016174316USD
- 2026-09-25: 116.90699236526488USD
- 2026-09-26: 126.08074271850585USD
- 2026-09-27: 87.76013057174681USD
- 2026-09-28: 88.97000063705444USD
- 2026-09-29: 88.97000063705444USD
- 2026-09-30: 90.96999779281616USD
- 2026-10-01: 95.96999944000244USD
- 2026-10-02: 131.96999203262328USD
- 2026-10-03: 130.25864261322022USD
- 2026-10-04: 90.96999779281616USD
- 2026-10-05: 81.97000183410644USD
- 2026-10-06: 84.96999756774902USD
- 2026-10-07: 82.9700004119873USD
- 2026-10-08: 85.96999614562988USD
- 2026-10-09: 103.9699968208313USD
- 2026-10-10: 99.96999375152588USD
- 2026-10-11: 80.9699944984436USD
- 2026-10-12: 83.96999898986816USD
- 2026-10-13: 79.96999592056274USD
- 2026-10-14: 83.96999898986816USD
- 2026-10-15: 83.96999898986816USD
- 2026-10-16: 112.3806991455078USD
- 2026-10-17: 98.96999517364502USD
- 2026-10-18: 77.96999876480102USD
- 2026-10-19: 79.96999592056274USD
- 2026-10-20: 78.96999734268188USD
- 2026-10-21: 79.96999592056274USD
- 2026-10-22: 81.97000183410644USD
- 2026-10-23: 102.96999824295044USD
- 2026-10-24: 106.33776827316284USD
- 2026-10-25: 80.9699944984436USD
- 2026-10-26: 83.96999898986816USD
- 2026-10-27: 80.9699944984436USD
- 2026-10-28: 84.96999756774902USD
- 2026-10-29: 81.97000183410644USD
- 2026-10-30: 90.96999779281616USD
- 2026-10-31: 90.96999779281616USD
- 2026-11-01: 80.6234315498352USD
- 2026-11-02: 78.96999734268188USD
- 2026-11-03: 78.96999734268188USD
- 2026-11-04: 78.96999734268188USD
- 2026-11-05: 79.96999592056274USD
- 2026-11-06: 85.96999614562988USD
- 2026-11-07: 97.96999659576416USD
- 2026-11-08: 77.96999876480102USD
- 2026-11-09: 81.97000183410644USD
- 2026-11-10: 77.96999876480102USD
- 2026-11-11: 81.61451470565795USD
- 2026-11-12: 78.96999734268188USD
- 2026-11-13: 86.96999472351074USD
- 2026-11-14: 82.9700004119873USD
- 2026-11-15: 80.33021225128174USD
- 2026-11-16: 78.96999734268188USD
- 2026-11-17: 78.9799987297058USD
- 2026-11-18: 78.96999734268188USD
- 2026-11-19: 80.95000048217773USD
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - 80-0365966
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served or permitted at this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Banquet facilities
Designated smoking area
Services
Banquet facilities
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
General
Non-smoking rooms
Internet
Free wi-fi