Name: Hilton Garden Inn Chattanooga Downtown
Address: 311 Chestnut St, Chattanooga Riverfront, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $151–$408 per night
Rating: 8.48

What guests think

At Hilton Garden Inn Chattanooga Downtown, travelers praise the walkable downtown location near the aquarium and family attractions, along with friendly, helpful staff, while noting limited paid parking, a small indoor pool, and mixed impressions of cleanliness and dining.

Rooms are often spacious, some with balconies and views, though beds and pillows divide opinion and decor can feel a bit dated. Overall, it suits travelers prioritizing convenience over resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is limited and usually paid, with guests sometimes using a shared lot or nearby deck. The indoor pool is small, and a few guests mentioned pricey drinks; the property is also pet friendly.

Related guest reviews

10

D Heath

Aug 8, 2025

·

Stayed 1 night

Hotel is great. Only downside is there isn’t enough parking on premises. You may have to park in the parking deck across the street for $12.

4

Fedaa

Jul 13, 2025

·

Stayed 1 night

Guest parking not gaurenteed.

8

David

Feb 16, 2025

·

Stayed 1 night

Very expensive at the bar. Everything else was fine.

8

Miranda

Oct 20, 2024

·

Stayed 2 nights

This is a great property in a perfect location. You can easily walk to high point, the Aquarium, and cardboard hill. The downtown area seems to have gone down hill a little since the last time we visited approximately 6 years ago. The hotel staff at the property were all great. We were promptly greeted upon arrival by a super helpful and friendly front desk attendant. The breakfast was great and the server was friendly and attentive to everyone. We had a great stay. My only negative is that we booked this as a fall break trip with our kids. The picture of indoor pool was a big factor that made me book this hotel over other, more affordable properties. The “pool” appears MUCH larger than reality. I expected it to be a little smaller, but this pool was at capacity with 2 teens, 2 kids, and 3 adults. It was about the size of two hot tubs put together.

8

Steve

Sep 22, 2024

·

Stayed 1 night

Parking is limited and shared with other popular attractions in the area. One reason I choose to stay here was because of the advertised "business center". I had to do some work overnight while my family slept. Well, the "business center" was a countertop across from the check in desk with a computer and printer. I ended up finding a spot in the lobby to do my work.

8

Heather

Sep 19, 2024

·

Stayed 1 night

Staff was friendly. Check in process was efficient. Limited parking and surcharge for parking pass was required. This information was not disclosed until check in.

10

Lauren

Apr 1, 2024

·

Stayed 2 nights

Loved everything about this hotel. Staff, pool, work out area, room and location.

10

Derly

Nov 26, 2023

·

Stayed 4 nights

We enjoyed the view from our room in the 6th floor.. Perfect size (king size). Comfortable bed Spacious bathroom. We also used the indoor pool to relax, met up with friends at the lobby and convenient shop by the lobby.

10

Carolyn

Aug 13, 2023

·

Stayed 2 nights

The hotel was nice, clean and convenient. Parking was a bit of a hassle as there is a small lot behind the hotel, which is not included in your hotel cost. And you were not guaranteed a spot there.

10

michelle

Aug 5, 2023

·

Stayed 1 night

Nice room and bathroom. Great location, walkable to many restaurants. Parking lot is shared with the Discovery Museum, so it took about 10 minutes to find a parking spot. We had to sit and wait for someone to leave a spot, as the lot was completely full when we arrived.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported dirty floors. There were isolated issues like pests or pool debris and one unprepared room at check-in, with a few noting worn areas.

Related guest reviews

8

JaNelle

Jul 14, 2025

·

Stayed 3 nights

The property was in walking distance from everything. Great location! Overall, the roo.s were nice. I think they could have been cleaneda little better. It looked like my room had not been swept in days. Monique at the bar was holding it down by herself on Saturday. The restaurant was full and she had to work the bar and restaurant. Kudos to her. Would definitely stay again.

10

PATRICIA

Jul 1, 2025

·

Stayed 1 night

Super clean and modern, everyone so friendly. Food and drinks downstairs and all around the hotel in walking distance.

10

Angie

Jun 4, 2025

·

Stayed 2 nights

Our room was spotless. Very nice, with a balcony.

10

Royce

Jun 2, 2025

·

Stayed 2 nights

Friendly, helpful staff. Clean room and bathroom. Sergio was very helpful and informative at check in. Candi was very informative and polite in the restaurant.

6

Michael

Sep 25, 2024

·

Stayed 2 nights

Rooms and lobby were fine, the entrance ways, and building were dirty and in need of updating.

6

Caitlyn

Sep 15, 2024

·

Stayed 1 night

When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!

8

Amy

Jul 24, 2024

·

Stayed 2 nights

Staff was great!! Beds were comfortable. The only thing we thought needed cleaned were the hard floors in our room. They weren't gross but could tell they hadn't been done in a while.

8

Kimberly

Jul 8, 2024

·

Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!

8

Skylynn

Jul 6, 2024

·

Stayed 2 nights

The hotel is extremely walkable! The parking lot is small and shared with nearby attractions so it fills up fast. We had a balcony room and dealt with 3 very large roaches coming in from the patio. Aside from the bugs, the room appeared cleanly. Staff was great and check-in was fairly easy.

6

Lindsey

Jun 2, 2024

·

Stayed 2 nights

Our floors were incredibly dirty and we had to wear shoes in the room, coffee maker was so visibly dirty we opted not to use. Overall the stay seemed expensive for the quality of linens/pillows and no included breakfast. Parking is more limited in daytime when the museum is open -- it's a shared lot. Staff was friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, some with balconies and downtown views. Comfort and noise vary, with mixed feedback on mattresses and pillows, some traffic or A/C noise, and decor that can feel a bit dated.

Related guest reviews

10

Devon

Aug 5, 2025

·

Stayed 2 nights

Fantastic location in the heart of Chattanooga. We were able to park our car and walk everywhere. Tons of restaurants, parks, and entertainment within a 15 min walk. The hotel is very nice, just a bit dated. Nice big rooms and a great lobby and pool. The floors are pretty dinged up, but nothing else was too terrible.

8

Milia

Jul 26, 2025

·

Stayed 3 nights

Mattress was not as comfortable and was low

6

Kelly

Jul 19, 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Roy

Jul 17, 2025

·

Stayed 3 nights

The staff interactions were superior. The food in the restaurant was very good. The metal bedframes in 602 were a hazard. All three people in the room scratched their legs. My 5-year-old grandson drew blood.

4

Shane

Dec 4, 2024

·

Stayed 2 nights

The bed was hard as a rock. I was there for three days in room. Service never came in and the pool had something floating on top of the water that was disgusting.

10

Kristine

Nov 30, 2023

·

Stayed 1 night

The room was very clean and spacious. The balcony was also very spacious and provided a perfect view of downtown. The front office staff were very friendly and helpful.

10

Derly

Nov 26, 2023

·

Stayed 4 nights

We enjoyed the view from our room in the 6th floor.. Perfect size (king size). Comfortable bed Spacious bathroom. We also used the indoor pool to relax, met up with friends at the lobby and convenient shop by the lobby.

10

Kathryn

Aug 25, 2023

·

Stayed 1 night

The a/c and interstate traffic (in our “Mountain View” room) is moderately loud. Everything else was perfectly fine for our 1-day stay. Definitely would recommend.

8

Trewhitt

Aug 19, 2023

·

Stayed 1 night

The beds were really soft, so we slept well. The room was clean. A few maintenance things, but nothing major. Staff was helpful with questions. The pool was really warm, do it felt good to swim in, and not too deep so having children in there was alright.

2

Madeline

Jun 21, 2023

·

Stayed 1 night

Terrible stay. Very loud all night, banging on shared door, people yelling, music blasting. Bartender was very odd and said the drinks on the menu weren’t available because they were just “corporate drinks” and attempted to make me a drink he invented. It was horrible and honestly almost a SNL skit. Didn’t sleep a wink so finally just up and left at 530 am

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff interactions are frequently praised as friendly, helpful, and responsive, with smooth check-in and assistance when problems arise. A few lapses appear, such as missed towel requests and digital key frustrations.

Related guest reviews

8

Cheryl

Sep 26, 2025

·

Stayed 1 night

Clean and great staff

6

Kelly

Jul 19, 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Royce

Jun 2, 2025

·

Stayed 2 nights

Friendly, helpful staff. Clean room and bathroom. Sergio was very helpful and informative at check in. Candi was very informative and polite in the restaurant.

6

Jeremy

Apr 5, 2025

·

Stayed 1 night

It's fine, all the way around. Wouldn't share a digital key until I was there with ID in hand, kind of defeating the purpose after a long day in the car. I can never keep track of which breakfasts are free and which are paid, this one was paid and did not seem worth it so I left. As a place to stay in the middle of a long road trip it was fine.

8

Michael

Feb 23, 2025

·

Stayed 1 night

The staff could be the nicest people I've ever dealt with while staying somewhere overnight.

10

Hilda

Oct 11, 2024

·

Stayed 3 nights

cant say enough good things about the front desk staff. so friendly and helpful i had left an item behind and they quickly shipped it back to me

10

meredith

Sep 4, 2024

·

Stayed 2 nights

Wonderful experience and fantastic staff, especially Brenden! Every inch of the hotel was spotless. Loved how easy it was to walk to the aquarium and nearby restaurants. We'll definitely be back!

10

Matthew

Jun 4, 2023

·

Stayed 1 night

We traveled for 10 days on a road trip to have fun and look at colleges. We stayed in many places and we have to say that this is the most friendly hotel. The staff was 11 out of 10. Everyone was so helpful. Parking is a bit of a bear. The manager saw us pull in on her way home of the day and I asked where to park. She went in and got our room key and then allowed us to park where she was. Made it so easy. I am not sure what we did to air conditioning control (we did push buttons) but they sent someone up right away to fix it. They had a big weekend in town and rooms were a bit more than usual but that was not our reason. And we could not even enjoy anything since my one daughter was injured and needed to just rest. They made it up to us by providing us breakfast coupons. And breakfast service was awesome. Everyone was just nice. We look forward to returning next year.

10

Dena

Apr 22, 2023

·

Stayed 1 night

Great location, friendly and polite staff, clean room!

10

craig

Feb 26, 2023

·

Stayed 1 night

Staff was great. They where able to get us very early check-in.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Prime downtown spot that’s very walkable to the aquarium, riverfront, Children’s Discovery Museum, ballpark, and many restaurants; convenient for Ironman events. Guests like being able to park once and explore on foot.

Related guest reviews

10

Devon

Aug 5, 2025

·

Stayed 2 nights

Fantastic location in the heart of Chattanooga. We were able to park our car and walk everywhere. Tons of restaurants, parks, and entertainment within a 15 min walk. The hotel is very nice, just a bit dated. Nice big rooms and a great lobby and pool. The floors are pretty dinged up, but nothing else was too terrible.

8

Julie

Apr 4, 2025

·

Stayed 4 nights

The hotel is in a great location downtown, especially if you want to see a ball game, go to the Children's Discovery museum, the aquarium or riverfront. There are restaurants in walking distance as well. The hotel staff is very nice and hotel was kept very clean. It is definitely a thing like friendly and pet-friendly place .Only complaint is an issue with the air conditioning unit in the room as we couldn't quite get the temperature to stay set. Otherwise it was a great stay. We had a great time on spring break.

8

Sage

Mar 24, 2025

·

Stayed 1 night

Front desk staff were very friendly and helpful. Convenient location, very walkable.

10

Michael

Feb 28, 2025

·

Stayed 1 night

Great location

10

John

Feb 23, 2025

·

Stayed 2 nights

Great location, great staff, very clean.

10

Christopher

Jan 21, 2025

·

Stayed 2 nights

The hotel was very nice, the room was comfortable and very clean. The staff was so nice and helpful, especially the lady that ran the breakfast area, I wish I’d gotten her name because she was so sweet and helpful. The breakfast was good, offered a good assortment of breakfast items. I picked the hotel due to its proximity to the aquarium and couldn’t be happier. Just a quick walk up the street so we didn’t have to worry about parking. Overall we really enjoyed our stay here and will stay here again if ever in the area again. Oh and if you like to try different foods, there is a great place called Little Venezuela Restaurant just a few blocks away that’s delicious.

10

John

Aug 15, 2024

·

Stayed 1 night

Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!

10

JAIMIN

Dec 26, 2023

·

Stayed 2 nights

Very accessible from downtown and aquarium. Next to children museum. 5 mins walk from aquarium, 10 mins from river.

10

Jeffrey

Sep 4, 2023

·

Stayed 1 night

Great location in downtown!

10

Veronica

Dec 19, 2022

·

Stayed 19,344 nights

Hotel was right in the middle of downtown! Everything was in walking distance! Aquarium was 2 blocks over with plenty of restaurants surrounding the place. Very child friendly!!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary and views on value vary; several guests praised the cooked to order breakfast and restaurant service, while others felt the price was high. Bar service earned compliments, though some found drinks expensive or the experience uneven.

Related guest reviews

6

Kelly

Jul 19, 2025

·

Stayed 1 night

Location is a plus with this hotel. Very walkable for downtown Chattanooga. Beds, linens, and pillows are due for an upgrade. We asked for extra towels as there weren't enough for my family, but we never got them. Breakfast isn't free but it was delicious and service was excellent.

10

Roy

Jul 17, 2025

·

Stayed 3 nights

The staff interactions were superior. The food in the restaurant was very good. The metal bedframes in 602 were a hazard. All three people in the room scratched their legs. My 5-year-old grandson drew blood.

8

JaNelle

Jul 14, 2025

·

Stayed 3 nights

The property was in walking distance from everything. Great location! Overall, the roo.s were nice. I think they could have been cleaneda little better. It looked like my room had not been swept in days. Monique at the bar was holding it down by herself on Saturday. The restaurant was full and she had to work the bar and restaurant. Kudos to her. Would definitely stay again.

8

Sara

May 23, 2025

·

Stayed 1 night

Everything was good,the staff was so nice, only thing I was disappointed was the breakfast,I personally didn’t like that, they charge 20 dollars for person for breakfast,I think is a little bit to much,of course when they told me the price I just walk away,but beside that it was good I love the bar area they just need a little bit music I think

6

Jeremy

Apr 5, 2025

·

Stayed 1 night

It's fine, all the way around. Wouldn't share a digital key until I was there with ID in hand, kind of defeating the purpose after a long day in the car. I can never keep track of which breakfasts are free and which are paid, this one was paid and did not seem worth it so I left. As a place to stay in the middle of a long road trip it was fine.

8

David

Feb 16, 2025

·

Stayed 1 night

Very expensive at the bar. Everything else was fine.

10

Chad

Nov 2, 2024

·

Stayed 2 nights

Excellent hot breakfast

10

Linda

Jun 4, 2024

·

Stayed 1 night

The only problems I had were Room 506 had the shower door was on backwards and so you could not get in the shower unless you can squeeze by the toilet because that was the only way to get in and out of the shower. Also, the food in the restaurant left a lot to be desired. I would never waste my money there again. Other wise everyone was very nice and clean

10

Matthew

Jun 4, 2023

·

Stayed 1 night

We traveled for 10 days on a road trip to have fun and look at colleges. We stayed in many places and we have to say that this is the most friendly hotel. The staff was 11 out of 10. Everyone was so helpful. Parking is a bit of a bear. The manager saw us pull in on her way home of the day and I asked where to park. She went in and got our room key and then allowed us to park where she was. Made it so easy. I am not sure what we did to air conditioning control (we did push buttons) but they sent someone up right away to fix it. They had a big weekend in town and rooms were a bit more than usual but that was not our reason. And we could not even enjoy anything since my one daughter was injured and needed to just rest. They made it up to us by providing us breakfast coupons. And breakfast service was awesome. Everyone was just nice. We look forward to returning next year.

10

Josephine

Feb 28, 2023

·

Stayed 3 nights

Very friendly and accommodating staff. Beds were comfortable. Grill staff were great! To order food was very good. Loved how close everything was that we could walk to. The Medal of Honor Museum, the Aquarium, restaurants, everything was awesome! We had a great trip to Chattanooga and a wonderful time.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$152
February	$150
March	$194
April	$185
May	$187
June	$240
July	$174
August	$142
September	$192
October	$229
November	$161
December	$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $264	15 $256	16 $235	17 $173	18 $203	19 $215
20 $151	21 $197	22 $199	23 $222	24 $192	25 $303	26 $308
27 $303	28 $174	29 $230	30 $229

Su	Mo	Tu	We	Th	Fr	Sa
				1 $194	2 $397	3 $408
4 $213	5 $212	6 $226	7 $225	8 $194	9 $259	10 $367
11 $200	12 $209	13 $231	14 $223	15 $194	16 $261	17 $288
18 $186	19 $215	20 $231	21 $233	22 $194	23 $292	24
25 $183	26 $198	27 $225	28 $220	29 $194	30 $220	31 $224

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Balcony

Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds

Junior Suite, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Chattanooga Downtown

Have a question?

Considering this hotel for your Chattanooga trip?

Prices for upcoming dates