Name: Homewood Suites by Hilton Richmond - Airport
Address: 5996 Audubon Dr, Richmond, Virginia, United States of America, Richmond, Virginia, US
Price range: $150–$196 per night
Rating: 7.93

What guests think

At Homewood Suites by Hilton Richmond - Airport, guests highlight a convenient airport location and roomy, often newly renovated suites with kitchens, yet overall experiences vary widely across stays due to differences in upkeep, amenities, and interactions.

Many travelers praise friendly, helpful staff and the airport shuttle. Common concerns include a dirty or closed pool, limited pool/hot tub hours, and unexpected parking or pet fees, plus occasional renovation or power disruptions. Cleanliness and maintenance are inconsistent, with reports of pests, odors, leaks, and missed housekeeping, though others found rooms newly refreshed and comfortable. Breakfast ranges from very good to poor, and some light sleepers noticed aircraft noise at night; it suits short, functional stays if you verify current conditions and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: several guests reported a dirty or closed pool, limited pool/hot tub hours, and occasional renovation or power disruptions. Others appreciated the airport shuttle, but some were surprised by parking and pet fees.

Related guest reviews

6

Tameka

Sep 28, 2025

·

Stayed 2 nights

Pool was foul smelling and dirty looking. Kids didnt want to get in, which was the purpose of the stay

10

Wanda

Jun 21, 2023

·

Stayed 1 night

I really liked the convenience to the Richmond Airport. The hotel offered stay and park with a shuttle to the airport that saved money on parking while we were out of town. The front desk staff were also very courteous and helpful.

4

Marisu

Nov 30, 2023

·

Stayed 1 night

I selected this motel b/c you advertised it as having a pool and whirlpool. Unfortunately, the motel is under renovation and does not have a functioning pool or whirlpool. I have chronic pain and chose this particular motel because it supposedly had a pool and whirlpool. When I talked with both the front desk worker and the manager, both threw up their hands and shrugged their shoulders, BECAUSE I HAD MADE THE RESERVATION THTOUGH EXPEDIA. This is apparently the wrong way to make reservations here. I observed that there did not appear to be adequate communication (!). Feeling not heard and not responded to, and hoping you can help

4

Lisa

Feb 13, 2025

·

Stayed 1 night

The room was great : like a efficiency: the biggest problem: no electricity in he middle of the night and thru check out:

6

Melanie

May 28, 2025

·

Stayed 3 nights

Overall the property was nice. Staff was friendly and dealt with issues quickly. I gave it a lower rating due to not being told at check-in that there was a $10 parking fee per day and it clearly says on Expedia that it is free parking. I did not find out until my credit card was charged and received the final bill sent to my email. Someone needs to update their profile.

8

Susan

Jul 15, 2024

·

Stayed 1 night

Mexican restaurant next door was excellent. Rooms were very nice. Beds comfortable. ** Pool and Hot tub hours 11am-8pm everyday even weekends and not even connected to rooms so not sure the logic.

2

Michael

May 18, 2023

·

Stayed 1 night

I liked everything but the 75 dollar pet charge

10

Christina

Sep 28, 2025

·

Stayed 1 night

Amazing, wife loved the room with a kitchen, it felt and smelled like new all over, this will be our hub stoop for our monthly travels. The Breakfast was fantastic like being at home. Only issue nickle and dime the cutomer to pay for parking , its crazy.

2

Sandra

Nov 25, 2023

·

Stayed 3 nights

When I made the reservation, you DID NOT tell me that the hotel was under renovations and would be noisey all day, the pool was closed and on Thanksgiving and mostly the rest of the time, there was NO housekeeping. Rooms are only cleaned every 4 days. I asked for a handicap room because my husband can not walk, I was given a room on the 5th floor, not handicap and the lady at the desk told me that was my fault because I booked throuh you and not the hotel. When the electricity went out, we paniced because he could NOT walk down the stairs. I will not use you EVER again.

2

Rosalind

Aug 10, 2025

·

Stayed 2 nights

They advertised pool and hot tub. Pool was disgusting hot tub was not operational. We got no room service at all. Have been coming there for years but this was the worse!! I was wondering why I hadn’t seen anyone in the pool. On the second day I went to the pool and saw why!! My stay was based on the pool and room service. I got neither!

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Cleanliness

Cleanliness is inconsistent, with repeated reports of pests, odors, and missed housekeeping alongside remarks about clean, newly renovated spaces. Some rooms showed maintenance-related grime or leaks.

Related guest reviews

10

Kathleen E.

Aug 17, 2025

·

Stayed 2 nights

I have stayed multiple times. The staff is always friendly, polite, and accommodating. The rooms: suites are clean.

2

Katherine

Mar 11, 2024

·

Stayed 1 night

My room reeked of cigarette smoke. I had to leave early. It was unbearable.

4

Kathryn

Mar 24, 2025

·

Stayed 3 nights

Our room was infested with ants in 3rd floor. Only one member of staff tried to figure out the situation. After first trying to spray - we said unacceptable as we were staying 3 nights- we asked for a new room or a room at nearby hotel. We had to continuously push for a new room before getting one and had to wait for it to be cleaned. We were finally in it at 11:00 at night.

6

Stanley

Jun 9, 2025

·

Stayed 2 nights

The hotel itself was very beautiful and clean. The receptionist was very rude when I first arrived

6

Lily

May 27, 2025

·

Stayed 2 nights

Me and my fiancé booked this hotel over the weekend for his birthday it was in a great spot we loved seeing all the planes and the staff were very helpful the hotel was great our only issue was the kitchen was not as clean at it could have been when we got there I noticed the fridge looked like it hadn’t been wiped and being that I used to be a housekeeper I understand it can be difficult at times so I went ahead and just cleaned the kitchen, but as I was cleaning and throwing my cleaning wipes away they were brown so that was a little disappointing also we found a roach on the wall in the bedroom it was really close to the vent so we did think that that’s where it could have came from but to see a roach in your hotel room in general is really disturbing

4

Wayne

Mar 26, 2023

·

Stayed 2 nights

Rooms not as clean as they should be. The Mattress felt like you were sleeping on "ROCKS" Worst night sleep ever!!!

4

Paul

Mar 27, 2023

·

Stayed 1 night

Dirty. Needs major renovating.

2

Jodie

Jul 14, 2025

·

Stayed 3 nights

When we first checked in, the clerk was very rude and was on his cell phone. Another woman behind the counter had to finish checking us in because she saw we were being ignored even after he started our check in. The pool was greenish They "forgot" to clean my room. And then made me gather all linens and deliver them to the front desk before they would give me more. There were ants all over our room and the window leaked water right in when it rained. (See photos)

2

Janea

Jun 8, 2025

·

Stayed 1 night

Dirty dishes in the dishwasher….. bed smelled like pee

4

Ricky

Mar 29, 2023

·

Stayed 1 night

Please do not waste your time or money on this hotel. The room I was in was disgusting! Walls looked like a murder occurred here, bathroom was rust around the tub walls had urine splash on them. The bed was absolute horrible it was like a dollar store mattress.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, many newly renovated, and include kitchens; several guests found them comfortable. However, reports note maintenance and comfort issues such as AC failures or leaks, noisy fixtures or neighbors, and occasional bed-size or mattress concerns.

Related guest reviews

6

Lauren

Nov 13, 2023

·

Stayed 1 night

The people above me were up late making a lot of noise, you could hear toilet flushing, doors closing. And kids being loud

10

shawn

Sep 8, 2025

·

Stayed 1 night

Everything was perfect. I had a two room adjoining suite. No complaints about the rooms.

4

Floyd

Aug 10, 2023

·

Stayed 1 night

The experience was Trash! The carpet was wet in one area of my room due to the AC leaking. How do i know it was leaking? Because we had to gear it dripping all night. Didnt have tooth paste in the rooms so i decided to head to the front and they didn't even have none for sale. The stay was unsatisfying to sum it up.

8

Susan

Jul 15, 2024

·

Stayed 1 night

Mexican restaurant next door was excellent. Rooms were very nice. Beds comfortable. ** Pool and Hot tub hours 11am-8pm everyday even weekends and not even connected to rooms so not sure the logic.

4

Michelle

May 27, 2024

·

Stayed 3 nights

They display queen size beds but in reality they are full.

10

Tammy

Sep 9, 2023

·

Stayed 1 night

Very nice temporary living with a true suite instead of one room.

10

Christina

Sep 28, 2025

·

Stayed 1 night

Amazing, wife loved the room with a kitchen, it felt and smelled like new all over, this will be our hub stoop for our monthly travels. The Breakfast was fantastic like being at home. Only issue nickle and dime the cutomer to pay for parking , its crazy.

10

Dr. Rodney L.

Jul 7, 2024

·

Stayed 1 night

Newly renovated…pet friendly…excellent Mexican Restaurant next door (Authentic)…three gas stations 1/2 block away…two blocks from CVS…will make this my hotel of choice whenever I’m in Richmond

10

Jerome

Aug 28, 2023

·

Stayed 2 nights

It’s time to upgrade the bathrooms. There are efficient in the current state, but if you are going to charge 4 star rates, the bathrooms should reflect 4 stars.

2

Tonya

Jul 16, 2024

·

Stayed 1 night

Check in time was 3:00 room was ready until 4:36. Room got up to 86 degrees. They could not fix and didn’t have any other rooms available. Breakfast is over at 10am came down to eat around 9 and they had minimal food and I was told they wasn’t going to bring out anymore. Front desk stopped answering the phone. Just a horrible experience

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, and the shuttle or check-in can be smooth. Yet multiple reviews cite rude or unresponsive service, check-in hassles with third-party bookings or room availability, and inconsistent housekeeping support.

Related guest reviews

2

PG

May 29, 2023

·

Stayed 1 night

I booked a room, received confirmation, showed up to check in and they did not have a room for me. I slept in my car. What a wonderful experience. Thank god my family wasn’t with me.

8

Joseph

Aug 19, 2025

·

Stayed 1 night

We had a confirmed, prepaid reservation but were held at check-in for two hours because our payment was to Hotels.com rather than to the hotel itself. We had no way of knowing this and it should not have been our problem.

8

Liliane

Aug 21, 2025

·

Stayed 2 nights

very well, the staff are very kind and helpful. This place is fine thank you.

10

Lori

Dec 8, 2025

·

Stayed 2 nights

Overall, the hotel was nice. The breakfast was not good & barely any choices. Very small amount of food & the eggs were disgusting. Being that close to the airport, we heard the planes constantly at night. That's not great for a light sleeper. The staff was friendly, with a special shout out to Whitney at the front desk who was very friendly & accommodating. :-)

2

Jeff

Nov 21, 2025

·

Stayed 1 night

didnt have my room available

6

Stanley

Jun 9, 2025

·

Stayed 2 nights

The hotel itself was very beautiful and clean. The receptionist was very rude when I first arrived

6

Rob

Oct 2, 2023

·

Stayed 2 nights

Check in was quite timely and a hassle. The front desk person could not have been any nicer but had a difficult time getting us settled. I was advised he was having trouble because I'd booked the room through a third party. His system would not accept the credit card used to pay for the room and I'm not sure why. Another card was used and with no issue. The card in question was used minutes later for s few items at the hotel store without issue. Again, I was told it was due to a third party booking ie Hotels.com.

10

Jamala

May 25, 2025

·

Stayed 1 night

Everything was great, and the guy who checked me in was AMAZING

2

Jodie

Jul 14, 2025

·

Stayed 3 nights

When we first checked in, the clerk was very rude and was on his cell phone. Another woman behind the counter had to finish checking us in because she saw we were being ignored even after he started our check in. The pool was greenish They "forgot" to clean my room. And then made me gather all linens and deliver them to the front desk before they would give me more. There were ants all over our room and the window leaked water right in when it rained. (See photos)

2

Tonya

Jul 16, 2024

·

Stayed 1 night

Check in time was 3:00 room was ready until 4:36. Room got up to 86 degrees. They could not fix and didn’t have any other rooms available. Breakfast is over at 10am came down to eat around 9 and they had minimal food and I was told they wasn’t going to bring out anymore. Front desk stopped answering the phone. Just a horrible experience

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AI-generated summary based on recent guest reviews

Location

Very convenient for Richmond International Airport with shuttle and easy highway access; a Mexican restaurant and some services are nearby, though broader dining options are limited. A few guests noted aircraft noise at night.

Related guest reviews

8

Gabrielle

Dec 27, 2022

·

Stayed 19,352 nights

I liked that it was close to restaurants and shopping and it was quiet even with the airport next door

8

Kevin

Jul 19, 2025

·

Stayed 3 nights

Quiet location near Hwy.

10

Wanda

Jun 21, 2023

·

Stayed 1 night

I really liked the convenience to the Richmond Airport. The hotel offered stay and park with a shuttle to the airport that saved money on parking while we were out of town. The front desk staff were also very courteous and helpful.

8

Shanee

Jul 6, 2025

·

Stayed 1 night

Kept us close to the highway. Not to far from places to eat and/or shop if needed. 2gas stations to choose from and not to far from our family .

10

Lori

Dec 8, 2025

·

Stayed 2 nights

Overall, the hotel was nice. The breakfast was not good & barely any choices. Very small amount of food & the eggs were disgusting. Being that close to the airport, we heard the planes constantly at night. That's not great for a light sleeper. The staff was friendly, with a special shout out to Whitney at the front desk who was very friendly & accommodating. :-)

6

Lily

May 27, 2025

·

Stayed 2 nights

Me and my fiancé booked this hotel over the weekend for his birthday it was in a great spot we loved seeing all the planes and the staff were very helpful the hotel was great our only issue was the kitchen was not as clean at it could have been when we got there I noticed the fridge looked like it hadn’t been wiped and being that I used to be a housekeeper I understand it can be difficult at times so I went ahead and just cleaned the kitchen, but as I was cleaning and throwing my cleaning wipes away they were brown so that was a little disappointing also we found a roach on the wall in the bedroom it was really close to the vent so we did think that that’s where it could have came from but to see a roach in your hotel room in general is really disturbing

10

Barry

Sep 4, 2025

·

Stayed 1 night

This is a great airport hotel, very close to Richmond International. The hotel is clean and comfortable and priced right.

10

Dr. Rodney L.

Jul 7, 2024

·

Stayed 1 night

Newly renovated…easy access location to the interstate…excellent Mexican restaurant next door…free parking…three gas stations 1/2 block away…will make this my hotel of choice whenever I’m in Richmond…

10

Nancy

Aug 22, 2025

·

Stayed 1 night

I have been staying at this hotel for over 10 years when I visit. It’s my favorite it’s close to the airport always get a shuttle from the hotel to the airport. I do miss the dinners you used to serve!!!

10

Dr. Rodney L.

Jul 7, 2024

·

Stayed 1 night

Newly renovated…pet friendly…excellent Mexican Restaurant next door (Authentic)…three gas stations 1/2 block away…two blocks from CVS…will make this my hotel of choice whenever I’m in Richmond

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from very good to poor with limited or adult-leaning options and items running low near closing; one guest wished for waffles. Many praised the Mexican restaurant next door.

Related guest reviews

10

Lee Anne.

Aug 11, 2024

·

Stayed 2 nights

The hotel has been remodeled..everything was really nice, breakfast good..and the Mexican Restaurant in the parking lot..was great!

10

stephanie

Dec 6, 2024

·

Stayed 4 nights

Great place to stay, but the breakfast was “meh”.

10

Lori

Dec 8, 2025

·

Stayed 2 nights

Overall, the hotel was nice. The breakfast was not good & barely any choices. Very small amount of food & the eggs were disgusting. Being that close to the airport, we heard the planes constantly at night. That's not great for a light sleeper. The staff was friendly, with a special shout out to Whitney at the front desk who was very friendly & accommodating. :-)

8

Shanee

Jul 6, 2025

·

Nice property . Friendly and helpful staff . Would like waffles to be served at this location. Overall pleased :)!

8

Susan

Jul 15, 2024

·

Stayed 1 night

Mexican restaurant next door was excellent. Rooms were very nice. Beds comfortable. ** Pool and Hot tub hours 11am-8pm everyday even weekends and not even connected to rooms so not sure the logic.

10

Seung

May 27, 2025

·

Stayed 3 nights

All the staffs were nice and friendly. The breakfast was very good and the room was pretty decent. The room was nice and clean.

6

Alisa

May 29, 2023

·

Stayed 3 nights

Theres nothing to eat around there except for that Mexican restaurant

10

Arnold

May 16, 2023

·

Stayed 2 nights

Check in was fast and easy Nicole was very friendly and helpful. She put us in a room on the ground floor with easy access to it. The breakfast was very good staff kept replacing food items as needed.

10

Christina

Sep 28, 2025

·

Stayed 1 night

Amazing, wife loved the room with a kitchen, it felt and smelled like new all over, this will be our hub stoop for our monthly travels. The Breakfast was fantastic like being at home. Only issue nickle and dime the cutomer to pay for parking , its crazy.

2

Tonya

Jul 16, 2024

·

Stayed 1 night

Check in time was 3:00 room was ready until 4:36. Room got up to 86 degrees. They could not fix and didn’t have any other rooms available. Breakfast is over at 10am came down to eat around 9 and they had minimal food and I was told they wasn’t going to bring out anymore. Front desk stopped answering the phone. Just a horrible experience

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AI-generated summary based on recent guest reviews

Month	Average price
January	$139
February	$147
March	$193
April	$143
May	$149
June	$161
July	$161
August	$188
September	$173
October	$176
November	$165
December	$136

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $196	18 $190	19 $190
20 $190	21 $190	22 $189	23 $155	24 $155	25 $156	26 $156
27 $156	28 $157	29 $156	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $150	3 $156
4 $150	5 $152	6 $152	7 $152	8 $152	9 $152	10 $155
11 $150	12 $150	13 $152	14 $152	15 $150	16 $154	17 $152
18 $161	19 $161	20 $161	21 $161	22 $161	23 $161	24 $161
25 $161	26 $161	27 $161	28 $161	29 $161	30 $152	31 $161

Homewood Suites by Hilton Richmond - Airport

Prices for Homewood Suites by Hilton Richmond - Airport

Monthly average prices

About this property

Location

Room options

Classic Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Classic Studio Suite, 1 King Bed with Sofa Bed, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen (1 King Bed)

Deluxe Suite, 1 Bedroom, Kitchen (2 Double Beds)

Classic Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub (Mobility & Hearing)

Family Suite, 2 Bedrooms, 2 Bathrooms

Classic Studio Suite, 1 King Bed with Sofa Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews of Homewood Suites by Hilton Richmond - Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Homewood Suites by Hilton Richmond - Airport

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