Name: NH Puebla Centro Histórico
Address: Avenida 5 Sur, 105 Centro Historico, Puebla, Puebla, Mexico, Puebla, Puebla, Mexico
Rating: 8.23

Guest reviews

8.2

Very good

Based on 1,674 verified reviews

Who stays here?

Business

29%

Couple

24%

Family

33%

Group

7%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At NH Puebla Centro Histórico, guests praise the walkable central location and generally friendly staff, but recurring feedback points to dated facilities with uneven maintenance and cleanliness, plus intermittent Wi-Fi and some issues with air conditioning and plumbing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jason

14 Apr 2026

·

Stayed 3 nights

Very good

10

Steve

24 Mar 2026

·

Stayed 2 nights

Big, clean, comfortable room. Brilliant shower. Friendly staff and excellent breakfast buffet. Great location. Only downside was a massive stain on the armchair in the room.

6

Jean

1 Mar 2026

·

Stayed 6 nights

The staff was great. But we got all sorts of problems with the water system. The shower head was not functioning properly (urgently needed to be decalcified). Terrible noise in the pipes each time we were using the tap to wash our hands.

10

Diego Victor

11 Jan 2026

·

Stayed 2 nights

Clean rooms, great food, awesome staff and nice facilities

10

Cynthia

7 Jan 2026

·

Stayed 2 nights

Yes the staff was great and very accomodating.

Avenida 5 Sur, 105 Centro Historico, Puebla, Puebla, Mexico

Location

With a stay at NH Puebla Centro Histórico in Puebla (Puebla Historic Center), you'll be within a 15-minute drive of Zócalo de Puebla and Great Pyramid of Cholula. This hotel is 11.6 mi (18.7 km) from Africam Safari and 0.4 mi (0.7 km) from Museum of the Mexican Army and Air Force.

Bello Museum(0.1 Miles)

Zócalo de Puebla(0.2 Miles)

Palafoxiana Library(0.3 Miles)

Rosario Chapel(0.4 Miles)

Puebla Cathedral(0.4 Miles)

Museum of the Mexican Army and Air Force(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 16:00

Before 09:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MXN 100 per day. Valet parking services are also offered.

A buffet breakfast is available daily from 7 AM to noon for a fee, approximately MXN 400 to 440 for adults and children.

Pets are allowed with a maximum fee of MXN 450 per pet, per night. Service animals are exempt from fees. Guests must provide the pet's health certificate at check-in.

Check-in is from 3:00 PM to 4:00 PM, and check-out is at 9:30 AM. Early or late check-in/check-out may be available for a fee, subject to availability.

A roundtrip airport shuttle service is available for a fee of MXN 800 per vehicle, and it operates 24 hours.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access.

The hotel is located in Puebla's Historic Center, just a 5-minute walk from Zócalo de Puebla and 8 minutes from Puebla Cathedral. It is approximately 11.6 mi (18.7 km) from Africam Safari and 3 mi (4.8 km) from Angelopolis Commercial Center.

Yes, there is an outdoor swimming pool available. Please note that the pool is seasonal and may have specific operational hours.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property offers cribs and rollaway beds, subject to availability. An advance request is recommended, and additional fees may apply.

NH Puebla Centro Histórico

Amenities

Property description

Book on Vio