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Hotel Escala Puebla Centro

US$29

/ night

Avg. for September

Hotel Escala Puebla Centro - Image 1

Hotel Escala Puebla Centro - Room

Hotel Escala Puebla Centro - Room

Hotel Escala Puebla Centro - Reception

Hotel Escala Puebla Centro - Bathroom

Prices for Hotel Escala Puebla Centro

Select dates to see prices and availability

US$29

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Escala Puebla Centro average US$24 in the cheapest month (October) and US$37 in the most expensive month (August), based on the last 12 months.

Average nightly price at Hotel Escala Puebla Centro by month, last 12 months (USD)
Month	Average price
January	US$26
February	US$26
March	US$27
April	US$27
May	US$32
June	US$27
July	US$37
August	US$37
September	US$29
October	US$24
November	US$31
December	US$30

Most expensive: August (~US$37)

Cheapest: October (~US$24)

About this property

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a communal living room and a banquet hall.

Non-smoking rooms
Business centre
Tour desk
Housekeeping
Banquet facilities
Luggage storage

Location

706 Calle 12 Sur, Barrio De Analco, Puebla, Puebla, Mexico

Museo de la Memoria Histórica Universitaria (0.4 Miles)

Ovando Bridge (0.4 Miles)

Los Sapos Bazaar (0.4 Miles)

Guardian Angel (0.5 Miles)

Callejon del Sapo (0.5 Miles)

Amparo Museum (0.5 Miles)

More location info

Room options

15

Exclusive Studio Suite, 2 Bedrooms

Room details

1 Large Double Bed

or

2 Large Double Beds

and

1 Sofa Bed

Sleeps 5

1292 ft²

Separate Dining Area

Wi-Fi (Free)

Kitchen

Microwave

4

Grand Room

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Wi-Fi (Free)

Private Bathroom

TV

5

Family Room

Room details

2 Double Beds

Sleeps 4

Wi-Fi (Free)

Private Bathroom

TV

4

Basic Room

Room details

1 Double Bed

Sleeps 2

280 ft²

Wi-Fi (Free)

Private Bathroom

TV

Guest reviews of Hotel Escala Puebla Centro

8.8

Fabulous

Based on 426 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Escala Puebla Centro, travelers praise clean, renovated rooms and friendly staff, good value, and a walkable location about 7-10 minutes from the Zócalo, while noting the surrounding streets can feel run-down or uneasy, especially at night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Hotel Escala Puebla Centro, travelers praise clean, renovated rooms and friendly staff, good value, and a walkable location about 7-10 minutes from the Zócalo, while noting the surrounding streets can feel run-down or uneasy, especially at night.

Showers are frequently described as strong and hot, and the internet generally stable. Common drawbacks include hard mattresses, occasional noise from other guests or nearby events, and rooms getting uncomfortably hot or cold due to a lack of A/C, heating, or fans. Cleanliness is usually solid, but some reviews mention odors, mold, cobwebs, or worn linens, plus rare pests. Expect a simple stay near the center with limited on-site amenities and a gritty neighborhood.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no elevator, no on-site dining, and no on-site parking; one guest also reported the gym was not working. Expect basics rather than full amenities.

Related guest reviews

8

Victor Hugo

10 Jun 2024

·

Stayed 1 night

Buena opción lo malo no cuenta con estacionamiento

Buena opción lo malo no cuenta con estacionamiento

8

Benjamin

30 Sept 2024

·

Stayed 2 nights

No tienen estacionamiento.

No tienen estacionamiento.

8

Gabriela

1 Jan 2025

·

Stayed 1 night

Está linda, la atención es muy buena. La zona no me agrado mucho, no tiene estacionamiento y los vecinos no permiten que te estaciones por lo que la calle tiene poco espacio para estacionarte.

Está linda, la atención es muy buena. La zona no me agrado mucho, no tiene estacionamiento y los vecinos no permiten que te estaciones por lo que la calle tiene poco espacio para estacionarte.

8

Francisco

20 Aug 2024

·

Stayed 4 nights

Que parecía tener gimnasio y no sirve, el restaurante del hotel muy sencillo

Que parecía tener gimnasio y no sirve, el restaurante del hotel muy sencillo

6

filo

30 Oct 2024

·

Stayed 3 nights

No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.

No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.

8

Carlos

29 Dec 2024

·

Stayed 1 night

Es necesario un ascensor

Es necesario un ascensor

6

Ángel

3 Nov 2024

·

Stayed 2 nights

El hotel por dentro es muy lindo, acogedor aunque algo sucio. No dan café de cortesía, no hay room service, y tampoco hay elevador ni botones 🛎️ La zona está cerca del centro pero la colonia es muy insegura, fea y dicen que peligrosa.

El hotel por dentro es muy lindo, acogedor aunque algo sucio. No dan café de cortesía, no hay room service, y tampoco hay elevador ni botones 🛎️ La zona está cerca del centro pero la colonia es muy insegura, fea y dicen que peligrosa.

2

TERESA

20 Nov 2024

·

Stayed 5 nights

handcap 3 -floor not elevator

handcap 3 -floor not elevator

10

Ysa

14 Nov 2025

·

Stayed 1 night

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

6

patricia ann

28 Sept 2024

·

Stayed 3 nights

The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.

The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel very clean, with tidy rooms and regular housekeeping. Others reported issues such as odors, mold, cobwebs, pests, or worn linens, and occasional lapses in room cleaning.

Related guest reviews

10

Allan

1 May 2025

·

Stayed 1 night

A bit out of the way but the rooms are sparkling and the price is very reasonable

A bit out of the way but the rooms are sparkling and the price is very reasonable

10

Ivonne Yadira

22 Jun 2025

·

Stayed 5 nights

Super bonito lugar, el trato más que amable, la limpieza excelente, la atención de 100

Super bonito lugar, el trato más que amable, la limpieza excelente, la atención de 100

10

Maribel

25 Jul 2025

·

Stayed 3 nights

Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.

Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.

4

Laura

4 Nov 2024

·

Stayed 2 nights

La colcha quemada de cigarro, había un alacrán en el baño. La regadera vieja. El colchón muy duro.

La colcha quemada de cigarro, había un alacrán en el baño. La regadera vieja. El colchón muy duro.

10

Jose Uriel

13 Jun 2024

·

Stayed 1 night

Realmente muy bueno, con buena limpieza e instalaciones impecables. Solo las toallas algo desgastadas pero muy limpias. En general muy recomendable.

Realmente muy bueno, con buena limpieza e instalaciones impecables. Solo las toallas algo desgastadas pero muy limpias. En general muy recomendable.

10

Feernanda Jaaqueline

7 Jun 2025

·

Stayed 2 nights

Las habitaciones estan limpias y son muy comodas, elnpersonal es amable y atento

Las habitaciones estan limpias y son muy comodas, elnpersonal es amable y atento

6

Manuel

21 Nov 2025

·

Stayed 2 nights

Pesimo servicio de regadera tarda en soltar agua y tapada al 50% Se nota la humedad en canales del azulejo. Se observaron telarañas colgando esq. Además dela sensible inseguridad que está a la vista,desde la entrada rejilla a la entrada.Notas abandono en la zona.

Pesimo servicio de regadera tarda en soltar agua y tapada al 50% Se nota la humedad en canales del azulejo. Se observaron telarañas colgando esq. Además dela sensible inseguridad que está a la vista,desde la entrada rejilla a la entrada.Notas abandono en la zona.

4

Maria

8 Feb 2024

·

Stayed 1 night

La habitación huele muy mal

La habitación huele muy mal

10

Merrill

29 Mar 2024

·

Stayed 2 nights

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

6

juan

6 Mar 2024

·

Stayed 1 night

Equipamiento fisico y construccion, bonitos. en el tercer piso huele a drenaje el baño y si no cierras la puerta invade toda la habitacion. A 2 cuadras y no encuentras de comer, el hotel menos.

Equipamiento fisico y construccion, bonitos. en el tercer piso huele a drenaje el baño y si no cierras la puerta invade toda la habitacion. A 2 cuadras y no encuentras de comer, el hotel menos.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with modern touches, strong hot showers, and usually reliable Wi-Fi. Downsides include hard mattresses, noise from other guests or the courtyard, and a lack of A/C, heating, or fans leading to hot or cold rooms.

Related guest reviews

4

juan

31 Oct 2024

·

Stayed 1 night

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids

2

Astrid

25 Mar 2024

·

Stayed 1 night

No tenían aire acondicionado o ventiladores y las habitaciones de abajo como pasa la gente no puedes abrir las persianas y se encierra mucho el calor.

No tenían aire acondicionado o ventiladores y las habitaciones de abajo como pasa la gente no puedes abrir las persianas y se encierra mucho el calor.

10

Merrill

27 Nov 2023

·

Stayed 1 night

This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.

This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.

6

Merrill

13 May 2024

·

Stayed 2 nights

Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.

Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.

4

MAURICIO ENRIQUE GUZMAN RUIZ

15 Dec 2023

·

Stayed 1 night

Camas duras Ruido Sin estacionamiento

Camas duras Ruido Sin estacionamiento

10

Merrill

24 Feb 2025

·

Stayed 3 nights

Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.

Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.

8

Osiris

2 May 2025

·

Stayed 4 nights

El lugar es tranquilo, y la habitaciónes son grandes y cómodas.

El lugar es tranquilo, y la habitaciónes son grandes y cómodas.

8

Victor Gabriel

26 May 2025

·

Stayed 1 night

Muy buen lugar, costo, zona.. solo el detallito de que se escucha mucho el ruido de otros huespedes 8.5/10

Muy buen lugar, costo, zona.. solo el detallito de que se escucha mucho el ruido de otros huespedes 8.5/10

8

Maximiliano

10 Oct 2025

·

Stayed 2 nights

La cama no muy cómoda y el internet muy malo lo más rescatable es el personal que es en extremo amable

La cama no muy cómoda y el internet muy malo lo más rescatable es el personal que es en extremo amable

10

Merrill

29 Mar 2024

·

Stayed 2 nights

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive, and efficient. A few guests experienced rude or unresponsive service and mixed handling of special requests or noise complaints.

Related guest reviews

8

Merrill

2 Sept 2024

·

Stayed 3 nights

The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.

The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.

2

Adriana

25 Mar 2025

·

Stayed 1 night

If you're used to amenities from regular hotels such as coffee maker or mini fridge, this is not the place for you because it does not have any of that. BUT that is not the problem. The basic features of a hotel such as safety, service, hot water and assistance from some of the staff are terrible. This guy Miguel was so rude and unprofessional. The tv wasn't working, the door would hit the sink so you can't really open it, and were only two outlets to plug in electronic devices. This obviously someone's weird investment on a questionable neighborhood with terrible construction and poor management. Don't get fooled by the prices online, look for something closer to the downtown area.

If you're used to amenities from regular hotels such as coffee maker or mini fridge, this is not the place for you because it does not have any of that. BUT that is not the problem. The basic features of a hotel such as safety, service, hot water and assistance from some of the staff are terrible. This guy Miguel was so rude and unprofessional. The tv wasn't working, the door would hit the sink so you can't really open it, and were only two outlets to plug in electronic devices. This obviously someone's weird investment on a questionable neighborhood with terrible construction and poor management. Don't get fooled by the prices online, look for something closer to the downtown area.

10

Jesús Adrián

29 Oct 2023

·

Stayed 1 night

Excelente servicio de la recepción, muy amables y eficientes

Excelente servicio de la recepción, muy amables y eficientes

10

Merrill

17 Feb 2024

·

Stayed 2 nights

Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!

Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!

10

Maribel

25 Jul 2025

·

Stayed 3 nights

Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.

Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.

4

Leonor

20 Oct 2025

·

Stayed 1 night

The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.

The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.

8

Nicanor

27 Nov 2024

·

Stayed 2 nights

Excelente servicio del personal, Muy buena atencion en recepcion

Excelente servicio del personal, Muy buena atencion en recepcion

10

Merrill

9 Mar 2025

·

Stayed 2 nights

Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.

Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.

10

Merrill

29 Mar 2024

·

Stayed 2 nights

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.

8

Emmanuel

13 Jul 2025

·

Stayed 2 nights

Todo muy bien, en especial el personal de la recepción, también el de limpieza, sólo mucho ruido en el hotel y en la zona. Mandé un mensaje para pedir que silenciaran a un huésped que tenía el televisor a todo volumen a las 12 am, y me ignoraron, no me contestaron nada.

Todo muy bien, en especial el personal de la recepción, también el de limpieza, sólo mucho ruido en el hotel y en la zona. Mandé un mensaje para pedir que silenciaran a un huésped que tenía el televisor a todo volumen a las 12 am, y me ignoraron, no me contestaron nada.

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AI-generated summary based on recent guest reviews

Location

About a 7-10 minute walk to the Zócalo/center. Several reviews say the immediate area looks run-down and can feel unsafe at night despite the convenient distance.

Related guest reviews

10

Carlos

22 Jan 2024

·

Stayed 1 night

Excelente lugar, a unos minutos del centro histórico. De fácil acceso a pie o transporte, la zona es poco transitada pero es segura. El personal muy amable; pude dejar mis maletas después de mi salida y regresar por ellas un par de horas después.

Excelente lugar, a unos minutos del centro histórico. De fácil acceso a pie o transporte, la zona es poco transitada pero es segura. El personal muy amable; pude dejar mis maletas después de mi salida y regresar por ellas un par de horas después.

6

Jose

17 Nov 2024

·

Stayed 1 night

El lugar no está mal pero el barrio es bastante sucio, inseguro y peligroso según nos contó un taxista. De todas maneras lo bueno es que está cerca del centro.

El lugar no está mal pero el barrio es bastante sucio, inseguro y peligroso según nos contó un taxista. De todas maneras lo bueno es que está cerca del centro.

8

Israel

27 Aug 2024

·

Stayed 1 night

El hotel es muy bonito y personal atento pero su ubicación y alrededores parece un poco inseguro

El hotel es muy bonito y personal atento pero su ubicación y alrededores parece un poco inseguro

8

Olga

20 Dec 2024

·

Stayed 7 nights

The street where locates hotel is not safe.

The street where locates hotel is not safe.

8

Gabriela

1 Jan 2025

·

Stayed 1 night

Está linda, la atención es muy buena. La zona no me agrado mucho, no tiene estacionamiento y los vecinos no permiten que te estaciones por lo que la calle tiene poco espacio para estacionarte.

Está linda, la atención es muy buena. La zona no me agrado mucho, no tiene estacionamiento y los vecinos no permiten que te estaciones por lo que la calle tiene poco espacio para estacionarte.

10

Merrill

17 Feb 2024

·

Stayed 2 nights

Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!

Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!

10

Daniel

25 Nov 2024

·

Stayed 2 nights

Excelente opcion para estadia cerca del centro historico.

Excelente opcion para estadia cerca del centro historico.

10

Ysa

14 Nov 2025

·

Stayed 1 night

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

10

Karla

1 Jan 2024

·

Stayed 3 nights

Desgraciadamente los alrededores no son bonitos pero a pesar de todo seguros. El hotel está muy bonito, muy bien ubicado, cerca del centro.

Desgraciadamente los alrededores no son bonitos pero a pesar de todo seguros. El hotel está muy bonito, muy bien ubicado, cerca del centro.

10

Cesar

20 Oct 2023

·

Stayed 2 nights

Excelente atención por parte del personal, muy bien ubicado para caminar al centro ya que está a tan solo unos minutos

Excelente atención por parte del personal, muy bien ubicado para caminar al centro ya que está a tan solo unos minutos

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AI-generated summary based on recent guest reviews

Dining

There is no on-site restaurant or room service, and nearby dining can be limited late at night. Some guests found options within a short walk during the day.

Related guest reviews

6

Everardo

5 Nov 2024

·

Stayed 3 nights

Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.

Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.

8

Francisco

20 Aug 2024

·

Stayed 4 nights

Que parecía tener gimnasio y no sirve, el restaurante del hotel muy sencillo

Que parecía tener gimnasio y no sirve, el restaurante del hotel muy sencillo

8

Dolores del Pilar

24 Oct 2024

·

Stayed 3 nights

Todo muy bien lo que necesota es una cafeteria y area para fumadores

Todo muy bien lo que necesota es una cafeteria y area para fumadores

6

filo

30 Oct 2024

·

Stayed 3 nights

No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.

No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.

10

ricardo

22 Dec 2022

·

Stayed 1 night

Pocas opciones para comer

Pocas opciones para comer

6

Ángel

3 Nov 2024

·

Stayed 2 nights

El hotel por dentro es muy lindo, acogedor aunque algo sucio. No dan café de cortesía, no hay room service, y tampoco hay elevador ni botones 🛎️ La zona está cerca del centro pero la colonia es muy insegura, fea y dicen que peligrosa.

El hotel por dentro es muy lindo, acogedor aunque algo sucio. No dan café de cortesía, no hay room service, y tampoco hay elevador ni botones 🛎️ La zona está cerca del centro pero la colonia es muy insegura, fea y dicen que peligrosa.

10

Adrian

4 Jan 2022

·

Stayed 1 night

It was a really nice Hotel. Food was amazing. Staff was super friendly. Overall a good experience.

It was a really nice Hotel. Food was amazing. Staff was super friendly. Overall a good experience.

10

Ysa

14 Nov 2025

·

Stayed 1 night

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

6

patricia ann

28 Sept 2024

·

Stayed 3 nights

The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.

The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.

6

juan

6 Mar 2024

·

Stayed 1 night

Equipamiento fisico y construccion, bonitos. en el tercer piso huele a drenaje el baño y si no cierras la puerta invade toda la habitacion. A 2 cuadras y no encuentras de comer, el hotel menos.

Equipamiento fisico y construccion, bonitos. en el tercer piso huele a drenaje el baño y si no cierras la puerta invade toda la habitacion. A 2 cuadras y no encuentras de comer, el hotel menos.

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AI-generated summary based on recent guest reviews

10

juan Antonio

27 Jun 2026

·

Stayed 1 night

Great hotel and very nice rooms

Great hotel and very nice rooms

8

juan

9 Jun 2026

·

Stayed 1 night

Overall everything was outstanding

Overall everything was outstanding

6

Rosaba

11 Jan 2026

·

Stayed 1 night

Okay

Okay

10

Ysa

14 Nov 2025

·

Stayed 1 night

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.

4

Leonor

20 Oct 2025

·

Stayed 1 night

The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.

The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Escala Puebla Centro

Are pets allowed at the hotel?

Pets are allowed with a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 13:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Puebla, within a 15-minute walk of Zócalo de Puebla and Museo de la Memoria Histórica Universitaria. It is 11 miles from Africam Safari and 8.8 miles from Great Pyramid of Cholula.

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $35
20 $29	21 $34	22 $30	23 $30	24 $29	25 $33	26 $34
27 $73	28 $73	29 $68	30 $68

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.