Name: The Hotel Northampton
Address: 36 King St., Northampton, Massachusetts, United States of America, Northampton, Massachusetts, US
Price range: US$138–US$368 per night
Rating: 8.83

What guests think

At The Hotel Northampton, travellers praise the historic charm, central walkable location, friendly staff, and generally clean, comfortable rooms, while noting dated decor, small or variable room sizes, limited outlets, and occasional noise or HVAC issues.

On-site bars and restaurants receive many compliments, though hours and food consistency vary and the tavern may be closed on some days. Parking is easy and free, but accessibility and elevator size reflect the building’s age. Expect a characterful, downtown stay with modern comforts and some old-building tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with convenient free parking and well-liked on-site bar and restaurants. Facilities show their age with small elevators and occasional maintenance or availability issues (e.g., tavern hours, fireplaces, gym A/C).

Related guest reviews

10

Katherine

18 Jun 2025

·

Stayed 2 nights

Charming hotel, nice bar, great location. Clean and well maintained.

10

Beth

31 Oct 2025

·

Stayed 3 nights

The bar and restaurant were very good , ample parking, very charming hotel. I will go back again.

10

Angela

17 Jun 2024

·

Stayed 2 nights

Well maintained historic hotel. Lots of character, conveniently located. Very quiet. Dining opportunities in the hotel although prices were a little higher than I’d have hoped for.

10

Charity

1 Jan 2025

·

Stayed 1 night

Very nice facility, our room was great, free parking at the hotel and many options for food at the hotel and within walking distances. It was a perfect stay.

10

Gretchen

2 Oct 2025

·

Stayed 1 night

Great parking lot in back Super cute old historic building

4

Gregory

30 Dec 2022

·

Stayed 2 nights

We booked this hotel over Christmas weekend because we wanted the cozy Christmas experience. It was disappointing that none of the fireplaces were working. The lobby fireplace apparently just needed a change in batteries but we were told it was a gasline issue. The fireplace in the tavern was not working all weekend. It was COLD in the tavern and the other restaurant. Lobby management seemed inexperienced and unable to explain what was wrong with the fireplaces (two people gave different reasons and one person had no idea why it wasn't working). Waitstaff in restaurants seemed overwhelmed (not enough waitstaff). I think for the amount the hotel charges per night, the fireplace issues should have been figured out before Christmas weekend.

8

Gary

25 Mar 2024

·

Stayed 2 nights

Very clean facility. Somethings were on the cheap side. ie. 1 bar of soap for sink and bath. I assumed it would be fixed on the second day but it wasn't. Only 2 plastic cups for the room. They had a terrific looking Tavern but it was only open for brunch on Sun. No guide to what the facility offered in the room.

10

Marianna

20 May 2023

·

Stayed 1 night

Only stayed one night, but it was great. The staff were pleasant & helpful, generously accommodating my need for a late check-out. Facility is nicely furnished in period pieces, from different periods so somewhat eclectic, but attractive and well maintained. The lobby has several spacious lounge areas with good seating. A little disappointing that the Tavern is only open for Sunday brunch, but the full service, well-staffed and attractive Cafe has a diverse menu for breakfast, lunch & dinner daily. The room was spacious, and well furnished with seating and lighting options. Oddly, there was no wall art, but the bed and bedding were comfortable. Loved that there was a good cotton blanket to use in place of the ubiquitous heavy duvet most hotels have adopted.

8

Giridhar

5 Aug 2025

·

Stayed 5 nights

This hotel is legendary in the area. Unfortunately, it's tagline isn't tradition meets innovation. That is it's not set up for handicapped access, elevators that are even a little more spacious, toilets that are not jammed against the wall, outlets that are so loose that plugs fall out immediately, lamps/lights that are logically connected to the switches, etc. What is more, it hasn't been upgraded to include USB-A or B or C ports. The USB-A ports on the TV cabinet are too far. Speaking of TV, the TV received no signal for at least one night. That maintenance is not on duty after 6pm is not an excuse to have channels inaccessible. Some challenging and some easy upgrades would make this beautiful building a great place to stay. Luckily, the desk staff and the room staff were great and accomodating. I don't, however, know about

10

Jonathan

22 Dec 2023

·

Stayed 1 night

Located in downtown Northampton. Easy access to shopping and restaurants. Great ambiance. Solid lobby bar.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean and well kept. A few reviews mention dust or missed items and occasional musty odors.

Related guest reviews

10

Nicole

5 Dec 2024

·

Stayed 1 night

Perfect area, nice lobby and restaurants - room was clean. Everything is dated but that's the vibe. Beds were comfortable too.

10

Robert

28 Nov 2025

·

Stayed 2 nights

Comfortable room. Clean. Great location right in downtown Northampton.

10

Kim

19 Mar 2025

·

Stayed 2 nights

The hotel was beautiful, clean and very convenient to everything! My mother and sister enjoyed their stay and we easily enjoyed walking around the town. Every restaurant and store were easily within walking distance! Thanks!!!

4

Nicola

9 Aug 2024

·

Stayed 1 night

The bed posts and lamp shades were very dusty. More care is needed in cleaning.

10

Monica

19 Sept 2023

·

Stayed 1 night

The hotel is well located with an easy to access parking lot. My room was comfortable and clean with a great bed, nice linens and an outdoor balcony.

8

Natalie

23 Sept 2025

·

Stayed 1 night

Clean, nice staff, good location. Pleasant stay.

10

Chris

8 Sept 2025

·

Stayed 1 night

Clean room, efficient check-in, convenient location.

10

Deborah

14 May 2025

·

Stayed 1 night

Great hotel, perfect location, walkable to restaurants and shops. My room was spacious, comfortable and very clean. My room was on the top floor and surprisingly quiet. I have stayed here on several occasions. Loved my stay!

10

Dave

23 Nov 2025

·

Stayed 1 night

Very clean room, great location. Would definitely recommend this hotel.

10

Vanessa

28 Aug 2024

·

Stayed 2 nights

Very Clean and pretty hotel!

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AI-generated summary based on recent guest reviews

Rooms

Rooms blend historic character with varying layouts; many find beds comfortable and some rooms spacious or quiet, while others report small or dated spaces, limited outlets, musty annex rooms, and noisy heaters or A/C. Expect variability by room type and building.

Related guest reviews

10

Ellen

14 Aug 2025

·

Stayed 1 night

The room was quiet and the bed was comfortable...a great night's sleep.

6

Allison

3 Jul 2025

·

Stayed 1 night

The room we stayed at was outside of the hotel in a little house, which was fine but would have better known in advance. When we opened the door it was an immediate musty smell in the hallway, and in the room. The AC was a window unit, and the room was damp. For $400+ a night it was not up to par. Although, inside the hotel may be a different experience. The door to the outside did not close behind us when we left which was a safety issue, it only closed if you pulled down the handle from the inside of the door, so it closed when we were going into the room, not if someone was leaving.

8

yana

23 Nov 2025

·

Stayed 1 night

Very nice place to stay. It’s close to everything: restaurants, shops, concerts. The only inconvenience is the loud heater/fan that we had to turn off in the middle of the night and rather taking colder room temperature than the noise.

8

Elizabeth

17 Nov 2023

·

Stayed 3 nights

It’s a large old hotel that hasn’t quite caught up to the 21st century. My room had no place to plug in my devices and no available outlet. The bed was comfortable the bathroom new but the room itself was tiny.

8

Anna

30 Dec 2025

·

Stayed 2 nights

I had the privilege of getting a balcony room on the 3rd floor and it was FABULOUS. The room was bigger than I had expected, but the bathroom was small, and felt in need of an update..at LEAST with the lighting. I know it's an old building, but, it was bad. The rest of the room was lit comfortably. The bed was comfy, but not as comfy as the beds I've had at a different (and lower priced!) hotel in Town. Pay for the charm, not for the comfort factor. My one actual "complaint", is that there is no MAP (other than the fire escape one on the back of the door) and the building is a maze! Other than that, the staff was kind, and helpful. It's always fun to stay in historical places!

8

Robin

26 Mar 2024

·

Stayed 2 nights

This is a lovely property... by far the best place in the area. It's well cared for but is missing the updates needed for a business trip (not enough places to plug in) and a rather old-fashioned HVAC system. This was my second stay and I would stay there again.

6

Kristen

23 Jun 2024

·

Stayed 1 night

A bit run down, thin walls, and loud air conditioning. Staff was great, though. Very friendly and helpful.

6

Eric

3 Aug 2025

·

Stayed 1 night

We have stayed before and this room this time was below average. The bed was very low, almost on the floor. We had an emergency exit door in our room. Wasn’t aesthetically pleasing.

6

Elizabeth

8 Dec 2025

·

Stayed 1 night

Location is about the only thing this hotel has going for it. The rooms are small and furniture is old and chipped and the pieces look like they were cobbled together from a tag sale. The staff pounds on your door at 10am to get you up and out. Classy.

4

James

5 Oct 2025

·

Stayed 2 nights

We last stayed at this hotel several years ago for our daughter’s wedding. At that time we were quite pleased with it. On this trip, but for the exterior and lobby it was a whole new experience. While our room was large it felt as though we were in a 1950s Howard Johnson The amenities were below average: nothing in the refrigerator, a coffee machine that screamed 1950, a bathroom that looked as if it had been upgraded by Bath Fitters (with very tight budget restrictions), and a bed that was a double not a queen. I’m sorry but we won’t be back.

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Service

Service is frequently praised as friendly, welcoming, and accommodating, including efficient check-in and help with special requests. There are occasional misses such as curt interactions, reservation mix-ups, and early housekeeping knocks.

Related guest reviews

10

Jodi

29 Dec 2025

·

Stayed 3 nights

Excellent customer service from all staff, great food, and great location.

4

Carolyn

22 Feb 2023

·

Stayed 1 night

I was not happy with my room, it was in a run down section of the hotel . Not part of the main hotel The bartender in the Wiggins restaurant, part of the hotel was very rude . I also spoke to the front desk staff in regards to his professionalism, and they didn’t seem to care whatsoever

10

Mary

2 Sept 2025

·

Stayed 1 night

Wonderful hotel and fabulous stay. Staff was super friendly and helpful.

10

Amy

16 Sept 2024

·

Stayed 1 night

This place is great! We had a stay at another hotel the night before that was so bad. We ditched that place last minute & switched to the Hotel Northampton. So relieved to be staying at this place after that experience! Hotel Northampton is beautifully maintained with comfortable amenities. The front desk was super helpful as well. No complaints!

2

Rae

28 Dec 2025

·

Stayed 1 night

This is based on the customer service we received. My partner and I had booked a king room for the night of December 26, 2025. We didn’t make it to Northampton due to the winter storm that hit New England that night. We ended up getting a hotel elsewhere as the conditions became too unsafe for travel. I called the Hotel Northampton to let them know we wouldn’t be coming and the first words out of the person who picked up the phone were we will still be charging you for the room. I replied that this was a courtesy call to let them know (someone else may have ended up in the same situation, in need of a place to stay) and that I knew I would not get a refund. She then went to hang up without even asking me my name. Needless to say, we won’t be planning another stay at the Hotel Northampton.

10

Martha

3 Sept 2025

·

Stayed 1 night

The hotel was very friendly and accomodating with my early check-in request.

10

Trevor

6 Sept 2025

·

Stayed 1 night

Proximity to unique specialty shops was an absolute bonus. Being from Canada, this fact made for a wonderful trip, I felt like a young teen again, albeit with a little more life experience! - I inadvertently dropped my drivers licence while there and had to back track and retrace my steps…I was completely stressed by this. Every shop I visited during that time helped me look for my missing identification, one shop in particular (Shop Therapy) offered to look over their security cameras to try and help me locate my licence…no luck. Then as luck would have it, the staff from the Hotel Northampton called me to say a local delivery person had found and returned my licence to their front desk! I was elated and so relieved for this gesture…in my native language “Chi Miigwetch” or Big Thank You to that caring individual and to the staff for a great overall positive attitude and professional approach to their jobs… I’ll be Back! - Trevor (Sault Ste. Marie, Ontario, Canada)…🙂

8

Robert

5 Jan 2025

·

Stayed 2 nights

Front desk staff was kind and helpful. Maids enjoyed knocking on the door early in the morning and waking everyone up. Room was clean and spacious and comfortable.

6

Gienah

13 Aug 2024

·

Stayed 1 night

The hotel was overall ok. Our check in experience was off putting given there was a drunk couple who didn’t have a credit card and were lingering trying to pay with cash - not the front desks fault. When we were finally able to check in it went smoothly however got to our rooms and had two double beds instead of a king. At that point we were too tired to address with the front desk. At check out they couldn’t find our reservation and then said we had booked two rooms(which we had not). We left early the next morning so did not experience food or any hotel amenities. The building could use a face lift however does have charm and historic vibe coming through. Park was super easy and central to downtown and walking around.

10

Dan

9 Aug 2025

·

Stayed 1 night

The staff is very welcoming and friendly. We asked for an early checkin and they obliged. The hotel is located right downtown. Our room was very comfortable and clean. The bed was extra comfortable and very quiet at night for sleeping.

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Location

Central, walkable location steps from shops, restaurants, and Smith College; convenient for exploring downtown.

Related guest reviews

10

Robert

28 Nov 2025

·

Stayed 2 nights

Comfortable room. Clean. Great location right in downtown Northampton.

10

Kip

14 Nov 2024

·

Stayed 1 night

Great location!

10

Paul

23 Jan 2024

·

Stayed 1 night

Solid, old style, well built hotel. Great location for visiting downtown Northampton & Smith College. Very quiet, comfortable with large rooms. A big favorite of mine.

10

peter

29 Aug 2025

·

Stayed 1 night

Great location. No complaints.

8

yana

23 Nov 2025

·

Stayed 1 night

Very nice place to stay. It’s close to everything: restaurants, shops, concerts. The only inconvenience is the loud heater/fan that we had to turn off in the middle of the night and rather taking colder room temperature than the noise.

10

Carol

19 Sept 2024

·

Stayed 2 nights

Stayed here while daughter visited Smith, great location loved it.

10

Daniel

8 Apr 2024

·

Stayed 1 night

Been staying here for many years and the Hotel Northampton never disappoints, from the great condition of the room to the friendliness of the staff. The walkability into town and Smith make it an excellent location.

10

Dave

23 Nov 2025

·

Stayed 1 night

Very clean room, great location. Would definitely recommend this hotel.

10

Mark

14 Aug 2025

·

Stayed 1 night

Beautiful old hotel in the center of Northampton!

10

Kathleen

6 Jul 2025

·

Stayed 1 night

Beautiful historic building, there was a wedding party the night we stayed but we were in a 5th floor room and heard nothing. Lots of fun dining options within a couple blocks.

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Dining

On-site bar and restaurants earn many positive comments for good food and convenience, but hours can be limited and quality is inconsistent at times; service can be overwhelmed. Some guests note no included breakfast.

Related guest reviews

10

Eric

2 Aug 2025

·

Stayed 1 night

Excellent restaurant/bar.

10

Alexandra

25 Aug 2025

·

Stayed 1 night

Great hotel with some history- not your cookie cutter chain hotel. Accommodations were great- staff friendly. Amazing on-site dining options. Wonderful town to explore as well!

10

Sheila

6 Oct 2024

·

Stayed 1 night

Lovely hotel in a charming city. On-site dining was a bit overwhelmed but very pleasant staff and good food made up for the slight wait. Room was tidy and quiet. Highly recommend.

10

Beth

31 Oct 2025

·

Stayed 3 nights

The bar and restaurant were very good , ample parking, very charming hotel. I will go back again.

8

Rosemary

13 Nov 2023

·

Stayed 1 night

This is a very comfortable well-served hotel. However it has two restaurants. Wiggins Tavern which is excellent but closed much of the week. The Coolidge Cafe is simply awful, poorly prepared food and a limited menu. Breakfast so terrible I had to send it back.

10

Amato

30 Jul 2025

·

Stayed 1 night

The bed was perfect, not too hard or soft. The cafe was excellent, we had dinner and breakfast, and it was tasty, not too expensive and the portions were big.

6

Abigail

18 Jul 2025

·

Stayed 4 nights

Pretty historical lobby. The gym a/c was out, and there is a $5 fee for room service. Food was excessively salty. Could hear people talking in the next room over.

10

Marianna

20 May 2023

·

Stayed 1 night

Only stayed one night, but it was great. The staff were pleasant & helpful, generously accommodating my need for a late check-out. Facility is nicely furnished in period pieces, from different periods so somewhat eclectic, but attractive and well maintained. The lobby has several spacious lounge areas with good seating. A little disappointing that the Tavern is only open for Sunday brunch, but the full service, well-staffed and attractive Cafe has a diverse menu for breakfast, lunch & dinner daily. The room was spacious, and well furnished with seating and lighting options. Oddly, there was no wall art, but the bed and bedding were comfortable. Loved that there was a good cotton blanket to use in place of the ubiquitous heavy duvet most hotels have adopted.

8

jenifer

30 Sept 2023

·

Stayed 4 nights

The Hotel lobby smells like old, I understand it is old but don't take a deep breath in there. There was personal trash left in the room from the previous guest, Not having the Tavern open is just a shameful waste of a gorgeous place.

10

Judith

14 Aug 2025

·

Stayed 2 nights

Loved our stay here - lovely room, clean, restaurant & bar were great, all staff excellent

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$164
February	US$164
March	US$248
April	US$165
May	US$189
June	US$182
July	US$206
August	US$190
September	US$191
October	US$307
November	US$226
December	US$163

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $216	18	19 $351
20 $138	21 $138	22 $138	23 $138	24 $138	25	26
27 $138	28 $138	29 $138	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $163	2	3
4	5	6	7	8	9	10
11	12 $138	13 $138	14 $138	15 $155	16	17
18 $172	19 $180	20 $138	21 $164	22 $368	23	24
25 $138	26 $138	27 $139	28 $138	29	30 $259	31 $267

The Hotel Northampton

Prices for The Hotel Northampton

Monthly average prices

About this property

Location

Room options

Parkside King

Balcony Queen

Room, 2 Double Beds

Junior Residential Deluxe

Basic Room, 1 King Bed

Room, 1 Double Bed

Gothic Garden Queen

Room, 1 Queen Bed

Guest reviews of The Hotel Northampton

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The Hotel Northampton

Prices for upcoming dates