Best Western Palace Hotel & Casino
Property description
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Guest reviews
Good
Based on 1,482 verified reviews
Who stays here?
Business
22%
Couple
43%
Family
14%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Palace Hotel & Casino, travellers praise the seafront location, sea views and on‑site leisure options, while repeatedly noting dated public areas, intermittent Wi‑Fi, occasional noise, and a housekeeping policy that services rooms only every third day.
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Carl
4 weeks ago
·
Stayed 2 nights
rebekah
Apr 16, 2026
·
Stayed 2 nights
Tina
Apr 10, 2026
·
Stayed 3 nights
Aled
Mar 18, 2026
·
Stayed 3 nights
Andrew
Mar 8, 2026
·
Stayed 3 nights
Location
When you stay at Best Western Palace Hotel & Casino in Douglas, you'll be on the beach, just steps from Douglas Beach and Palace Casino. This beach hotel is 0.4 mi (0.6 km) from Douglas Bay Horse Tramway and 0.8 mi (1.2 km) from Gaiety Theatre.
More location infoFAQs
Self parking is available on-site for a fee of GBP 4 per day. Limited parking is provided, and no reservation is required.
A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately GBP 12.95 per person.
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available for a fee, subject to availability, and should be requested in advance.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
The hotel is located on the beach, just steps from Douglas Beach and Palace Casino. It is approximately 0.4 miles from Douglas Bay Horse Tramway and 0.6 miles from Gaiety Theatre.
Yes, there is an indoor pool and an outdoor heated pool available for guests. The operational hours are not specified, and seasonal availability may apply.
Children are allowed at the property. The minimum age for children to stay for free is not specified.
The property offers cribs and rollaway beds, subject to availability. Additional charges may apply, and advance requests are recommended.
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