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Muthu Westcliff Hotel (Near London Southend Airport)

US$91
/ night

Avg. for September

Muthu Westcliff Hotel (Near London Southend Airport) - Image 1
Muthu Westcliff Hotel (Near London Southend Airport) - Room
Muthu Westcliff Hotel (Near London Southend Airport) - Room
Muthu Westcliff Hotel (Near London Southend Airport) - Reception
Muthu Westcliff Hotel (Near London Southend Airport) - Restaurant

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US$91
/ night

Avg. for September

Monthly average prices

Nightly prices at Muthu Westcliff Hotel (Near London Southend Airport) average US$71 in the cheapest month (February) and US$111 in the most expensive month (August), based on the last 12 months.

Average nightly price at Muthu Westcliff Hotel (Near London Southend Airport) by month, last 12 months (USD)
MonthAverage price
JanuaryUS$74
FebruaryUS$71
MarchUS$79
AprilUS$78
MayUS$87
JuneUS$84
JulyUS$97
AugustUS$111
SeptemberUS$91
OctoberUS$79
NovemberUS$73
DecemberUS$79

Most expensive: August (~US$111)

Cheapest: February (~US$71)

About this property

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include wedding services, a fireplace in the lobby, and a picnic area.
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  • Parking

  • Restaurant

  • Non-smoking rooms

  • Business centre

  • Room service

  • Housekeeping

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Location

18-20 Westcliff Parade, Westcliff-on-Sea, England, United Kingdom

Southend Cliff Gardens (0.1 Miles)

Cliffs Pavilion (0.1 Miles)

Genting Casino (0.3 Miles)

Lost City Adventure Golf (0.5 Miles)

Southend Pier Museum (0.5 Miles)

Three Shells Beach (0.6 Miles)

More location info

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Muthu Westcliff Hotel (Near London Southend Airport) is praised for its seafront location near Cliffs Pavilion and often friendly staff, but many guests highlight dated rooms and recurring hot water issues that affect showers.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Inconsistent

Was this helpful?

2

Matthew

IAN-logo

4 weeks ago

·

Stayed 3 nights

Absolutely shocking experience and even worse handling afterwards. We stayed at Muthu Westcliff Hotel from 7–10 August 2026 and paid £451.08 for a family room. During our stay we found live insects in the bed which we believed to be bed bugs and recorded them clearly on video. Between our family we subsequently developed well over 100 bites. We also photographed the bites extensively. The cleanliness of the room was appalling. The pillows were stained and the toilet had heavy brown ingrained dirt/scum around it which, in my opinion, had clearly not appeared overnight. What has made this even worse is the hotel's response. We reported everything immediately, supplied evidence and explained the huge disruption caused when returning home. Clothes and belongings had to be bagged, isolated, frozen or heat treated and our luggage quarantined because we were terrified of bringing insects into our house. The hotel told us the complaint had been escalated to the "highest level" and that the General Manager would deal with it on returning from annual leave. Despite repeated emails, we have had no meaningful contact from the General Manager at all. No phone call. No proper apology from senior management. No resolution. No refund. No compensation decision. No professional pest-control report despite specifically requesting it. We even formally asked the hotel to preserve relevant evidence and confirm exactly what inspection or treatment had taken place in the room.
Absolutely shocking experience and even worse handling afterwards. We stayed at Muthu Westcliff Hotel from 7–10 August 2026 and paid £451.08 for a family room. During our stay we found live insects in the bed which we believed to be bed bugs and recorded them clearly on video. Between our family we subsequently developed well over 100 bites. We also photographed the bites extensively. The cleanliness of the room was appalling. The pillows were stained and the toilet had heavy brown ingrained dirt/scum around it which, in my opinion, had clearly not appeared overnight. What has made this even worse is the hotel's response. We reported everything immediately, supplied evidence and explained the huge disruption caused when returning home. Clothes and belongings had to be bagged, isolated, frozen or heat treated and our luggage quarantined because we were terrified of bringing insects into our house. The hotel told us the complaint had been escalated to the "highest level" and that the General Manager would deal with it on returning from annual leave. Despite repeated emails, we have had no meaningful contact from the General Manager at all. No phone call. No proper apology from senior management. No resolution. No refund. No compensation decision. No professional pest-control report despite specifically requesting it. We even formally asked the hotel to preserve relevant evidence and confirm exactly what inspection or treatment had taken place in the room.
6

Charlotte

IAN-logo

21 Jul 2026

·

Stayed 1 night

The hotel itself was very nice. It was misleading tho as they said there was limited parking on site there was no oarking on side it was parking with a oermit on the road outside which it says in the reception that its £8.50 its actually £8.86 but that was for the whole night till 11am. I qas dissapointed with the service from staff as they had little time for you always chatting amongst themselves. I got a hi and info on the parking then a "theres you key to your room" that was it no expkaining how to get there where the bar is or anything and then qhen i left i handed the card in the lady was chatting to another member of staff said thanks that was it. The lady at the bar in the evening was friendly but looked fed up. Our room was ok except the pillows were lumpy and solid. I had a bad headache in the morning. A good job only one of us wanted a shower as 1 towel was available and also the bin had rubbish in it. I expected more for the money i paid. The room was clean and large, bathroom was tiny but clean and the hotel looked very nice. Hospitality was rubbish tho and the pillows were for the bin.
The hotel itself was very nice. It was misleading tho as they said there was limited parking on site there was no oarking on side it was parking with a oermit on the road outside which it says in the reception that its £8.50 its actually £8.86 but that was for the whole night till 11am. I qas dissapointed with the service from staff as they had little time for you always chatting amongst themselves. I got a hi and info on the parking then a "theres you key to your room" that was it no expkaining how to get there where the bar is or anything and then qhen i left i handed the card in the lady was chatting to another member of staff said thanks that was it. The lady at the bar in the evening was friendly but looked fed up. Our room was ok except the pillows were lumpy and solid. I had a bad headache in the morning. A good job only one of us wanted a shower as 1 towel was available and also the bin had rubbish in it. I expected more for the money i paid. The room was clean and large, bathroom was tiny but clean and the hotel looked very nice. Hospitality was rubbish tho and the pillows were for the bin.
8

Victoria

IAN-logo

19 Jul 2026

·

Stayed 1 night

quaint, just what you’d expect from a little sleepy seaside town
quaint, just what you’d expect from a little sleepy seaside town
8

Lisa

IAN-logo

14 Jul 2026

·

Stayed 1 night

Nice large clean room. TV remote not working so had to get reception to fix. Wasn’t working again in morning. Had fan in room which was great during hot weather, Breakfast was great. Very close to Cliffs Pavallion theatre. Parking was fine once you downloaded the app to pay. £8.60 for overnight parking.
Nice large clean room. TV remote not working so had to get reception to fix. Wasn’t working again in morning. Had fan in room which was great during hot weather, Breakfast was great. Very close to Cliffs Pavallion theatre. Parking was fine once you downloaded the app to pay. £8.60 for overnight parking.
8

Michael

IAN-logo

3 Jul 2026

·

Stayed 1 night

Despite earlier reviews, I found the staff most helpful. The room was large, clean and the bathroom was refurbished with a new spa bath and good shower. Breakfast was excellent and I would stay again.
Despite earlier reviews, I found the staff most helpful. The room was large, clean and the bathroom was refurbished with a new spa bath and good shower. Breakfast was excellent and I would stay again.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Muthu Westcliff Hotel (Near London Southend Airport)

Is parking available at the property?

Self parking is available on-site for a fee of GBP 8.50 per day. Payment is made via the MOBON mobile app.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately GBP 15.95 for adults and GBP 7.975 for children.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 12:00 AM, and check-out is at 11:00 AM. Late check-out may be available for a fee of GBP 35.00, subject to availability.

Where is the property located in relation to key landmarks?

The hotel is located in Westcliff-on-Sea, just steps from Southend Cliff Gardens and Genting Casino. It is 0.1 mi from Cliffs Pavilion and 1 mi from Chalkwell Beach.

What are the policies for guests staying with children?

Up to 2 children aged 2 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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Prices for upcoming dates

September 2026
October 2026

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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