Is parking available at the hotel?

Yes, free self-parking is available on-site, with off-street parking options as well. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available daily from 6:30 AM to 9:00 AM for a fee of approximately AUD 22.90 for adults and AUD 12 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee of AUD 50.00, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers wheelchair-accessible facilities, including a limited wheelchair-accessible registration desk, elevators, and designated parking. There is also a stair-free path to the entrance.

Where is the hotel located in relation to key landmarks?

The hotel is located in Cairns North, just steps from Cairns Esplanade and a 3-minute drive from Reef Fleet Terminal. It is approximately 0.3 miles from Cairns Esplanade Charles Street Parkland and 0.4 miles from Cairns Base Hospital.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free has not been specified.

Acacia Court Hotel in Cairns

Average nightly price at Comfort Acacia Court by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$136
April	US$101
May	US$151
June	US$122
July	US$124
August	US$115
September	US$118
October	US$129
November	US$137
December	US$111

What guests think

At Acacia Court Hotel, travellers describe an ageing, budget-friendly waterfront property with standout ocean views and a quieter Esplanade location, but dated infrastructure creates frequent inconveniences ranging from disruptions and maintenance faults to unreliable amenities.

Many guests praise helpful staff, decent breakfast options, and overall value for money. Common complaints include musty smells, mould or pests, malfunctioning air-conditioning or hot water, poor Wi-Fi, and very tired rooms. Several reports cite late-night fire alarm evacuations and intermittent renovation noise, while on-site venues are sometimes closed or limited. Expect a simple stay best for budget seekers who can tolerate dated conditions and occasional disruption.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated, with reports of out-of-order features and upkeep issues: only one lift at times, a spa not working, broken tiles around the pool, and a tennis court used for stored cars. Some guests still enjoyed the pool.

Related guest reviews

6

Siliba

10 Mar 2025

·

Stayed 1 night

It’s a great location and on the cairns Esplanade.The whole place needs a very thorough maintenance and facelift.The rooms very spacious and great .The air con needs attention as it just had water on the floor and is dangerousl for one to slip.Sad that the bar and restaurant needs facelift and isn’t inviting for people to come enjoy socializing.There’s only front manager so it sends a bad vibe to attract customers.Great spacious car park and we loved the room.Please take note the whole building needs facelift.

8

Stephen

21 Aug 2023

·

Stayed 1 night

Budget style very happy with room and quiet. Only 1 lift working✅ our room didn’t lock but when requested to move staff accommodating. Value for money

8

Kelly

2 Aug 2024

·

Stayed 5 nights

We managed to get a last minute booking and I also messed up my dates, they were very accommodating. We started in a dodgy place before moving here last minute and we were stoked with the view, the comfortable bed and the clean amenities. Everything with adequate and our room on level 8 was quiet. Went to use the spa - wasn't working. Might need to ask reception to turn on? Was too cold for pool but would have used if warmer. Restaurant food was average, but other places are only a 15 min walk away.

4

Tahnee

20 Aug 2023

·

Stayed 2 nights

Only one lift was working the whole time of our stay. Quite often there wasn't room in the remaining lift to use it as cleaning staff were occupying it. There was no door chain or other means to secure the door closed internally. From our balcony we observed a domestic dispute outside one of the rooms, with the door being kicked in and damaged with threats, swearing and yelling echoing around the complex. Our shower head was very poor, good water pressure but a solid sheet of water rather than a rose sprinkler action. Did not feel like a safe place to stay.

8

Fiona

7 Oct 2023

·

Stayed 1 night

Nice cheap place to stay overnight. Room was a bit run down but the facilitues like the pool was great.

6

christyn

20 Sept 2023

·

Stayed 3 nights

The service was wonderful. Very accommodating with requests for extra bedding and utensils. The hotel itself is in great disrepair. The cleaners do a good job of cleaning it, but the hotel itself is in very bad condition. Our beds were rock hard and warped in shape, white goods were falling apart and rusty, bathroom was full of mold and tap was falling apart. The pool area is full of broken tiles even around the edges of the pool so can easily fall in. Needs a lot of investment to get it to a standard level again.

2

John

11 Aug 2024

·

Stayed 5 nights

Smoking problem. Fire evacuation due smoking fire dept arrived. Cant have balcony doors open due to pot and meth smoke. Building run down, electrical lamps broken hanging away from walls in and out. Tennis court filled with abandoned cars, pool area outside eating area run down, property next door burnt out shell. Disgracefully cheap, they dont care.

4

Gustaaf

19 Jul 2023

·

Stayed 3 nights

Not enough staff at check in. Lift broke down. Only one towel in room. The overall building is quite run down now. I stayed here 15 years ago when it was THE place to go for seafood and accommodation. It looks like they've basically let it go since then.

6

Sarah

18 Aug 2023

·

Stayed 7 nights

Accomodation is quite a walk from the CBD. Laundry facilities are very poor with only one working washing machine and a system which is not user friendly. Convenience store didnt appear to be open during our stay, nor the onsite restaurant/ bar. Service not very friendly or welcoming and only one lift working. Room was clean, bed comfortable and pool nice (though pool towels not peovided either).

6

Krista

24 Sept 2023

·

Stayed 1 night

Looking out over the tennis courts there are old cars which makes the place look like a dump yard. The rooms are dated.

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Cleanliness

Cleanliness feedback is mixed: repeated mentions of mould, damp odours and occasional pests contrast with guests noting rooms cleaned daily and helpful housekeeping.

Related guest reviews

6

Sean

31 Aug 2024

·

Stayed 3 nights

ants in the room, hair on towels and bed, overall dirty

4

Mark

9 Dec 2024

·

Stayed 1 night

Air conditioner leaked in room so the room smelt of mould. There was water dripping onto the room floor. Lift buttons didn’t work. The hotel is very run down. Not at all 4 star.

2

Caraline

12 Feb 2023

·

Stayed 1 night

Nowhere near a 3.5 star property … Property photos on booking sites are OLD photos from the late 80’s / 90’s…. Room wasn’t ready on checkin at 2.00, the cleaner was rude, she went as far as showing up at reception & rudely interrupted me speaking with the Ladies… The new elevators are great, stepping out on the floor level we were greeted with a DAMP, MUSTY / MOULDY SMELL, enter the room & everything is damp / wet … VERY POORLY MAINTAINED!!!

8

Andreas

5 Oct 2023

·

Stayed 2 nights

An ageing property that is being updated bit by bit. Shower soap dish was corroded beyond belief. Shower tap was years beyond being replaced. They are trying and everything was cleaned well but somethings just need to be replaced.

10

Graeme

31 Aug 2024

·

Stayed 13 nights

Great cleaners, no probs asking to make up room or bring fresh towels. Staff were helpful as aircon didn't work one day, but problem was addressed and fixed immediately. Fast elevators, mostly quiet Hotel except one night we had rowdy neighbours, but that could happen anywhere. Nice view of Cairns Esplanade from 8th floor with balcony and good block out shutters for morning sun. Parking is non specific, park anywhere, sometimes the car park was full and our vehicle had to park on Lake St, but that seemed ok. We were a little reserved after reading some reviews of Acacia Court, but after our experience staying here I'd be happy to give it a good rating

4

Sheree

15 Jan 2023

·

Stayed 19,360 nights

Worst hotel I have ever stayed in - should be condemned. Cairns City Council need to get onto it sooner rather that later. Mouldy, dirty room with used shower gels in bathroom, fridge PAINTED and rust showing through, floor gritty, no fan or window in bathroom - I could go on, but words fail me. Just don't go there.

2

Mark

29 May 2025

·

Stayed 1 night

The room snelt like a wett dog Payed for a Ocean view,,I was looking at a roof & trees The room snelt wet musty i couldnt sleep I left early, Just felt dirty ,,, I think it was because of the smell ,,Payed $164 for one night ,,ill not recommend this to my friends,, I used to stay hear before wasn't like this Very disappointed Over charged I believe

8

Leanne

11 Nov 2023

·

Stayed 1 night

Staff were great and it was very clean. Lovely ocean views.

4

Stacey

16 Jun 2024

·

Stayed 1 night

Rooms smell musty, bathroom wasn't very clean. The fridge in my room didn't work & was all mouldy inside. Overpriced, $254 for 1 person, 1 night in a mouldy room with a single bed is outrageous.

4

Ben

20 Sept 2023

·

Stayed 3 nights

Strong smell of mould and dampness. Had to sleep with the door open

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Rooms

Rooms are very dated with inconsistent maintenance; recurring issues include weak or unreliable air-conditioning, hot water or pressure problems, poor Wi-Fi and locked balconies, while several guests received spacious layouts or strong views. Renovation work and sensitive fire alarms caused disturbances for some.

Related guest reviews

6

Joanne

15 May 2025

·

Stayed 1 night

Getting a bit long in the tooth! The property is aged and everything thing is a bit tired and battered, they’re currently renovating though and I think the price reflects that. The staff were pleasant and the rooms clean. We only stayed one night for transit.

4

Anthony

12 Aug 2024

·

Stayed 7 nights

No hot water or no pressure

6

Michelle

28 Aug 2023

·

Stayed 1 night

Could do with a spruce up - tired & dated. Signs with instructions not to open the balcony door were unwelcome. Signage to keep the bathroom door closed when showering so as to NOT to set off the fire alarm were non-sensical.

6

Alexandra

19 Aug 2024

·

Stayed 6 nights

The ocean view is amazing, the double room is spacious and if you book early its affordable comparing to nicer hotels like Novotel etc. But otherwise wouldn't stay again.

4

Michele

10 Apr 2025

·

Stayed 2 nights

There is little positive to say....its old tired and dirty. The photos on the website must be 50 years old...air con doesnt work...wifi doesnt work...homeless people at the pool..cupboards and storage old damaged and broken in the room....vile thin.old pillows

6

mario

7 Oct 2024

·

Stayed 6 nights

Rooms are clean, nice vieus of the bay. Poperty is outdated.

8

Jamie

9 Mar 2025

·

Stayed 1 night

Bed & a/c was good. Ocean views. Bathroom/shower needs updating Breakfast was pretty good Overall good value for money & will stay again no problem

4

Dirk

27 Sept 2024

·

Stayed 3 nights

Positiv: Personal freundlich , Meer direkt gegenüber mit schönem Park aber Baden nicht möglich wegen Krokodilgefahr Negativ: Die Einrichtung ist veraltet, Internet schlecht bis sehr schlecht, Balkon keine Stühle oder Tisch , Einkaufsmöglichkeiten ca 30 min Fußweg entfernt, kleine Kriechtierchen im Zimmer ( Ameisen oder ähnliches)

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2

John

19 Jun 2023

·

Stayed 1 night

This place is kind of a dive. A few positives, great view of the ocean, beds were comfortable. Unfortunately, lots of negatives. No electrical outlets for one, at least around the beds. Wi-Fi is terrible. Won’t even connect, you get the infinite spinning wheel. The air unit doesn’t work well. You can hear everything from adjacent rooms and hallway. People loud and pounding the walls at 10pm at night. People screaming, yelling and pounding from 10pm to midnight. Called the emergency contact number several times, however no answer. I felt very unsafe and was about to call the police. Took hotel management over 2 hours to finally respond and call police to all the yelling. Breakfast is gross. Hotel manager barely speaks English. Worst hotel I’ve ever stayed in. I now owe an apology to Hides Hotel.

8

Karen

2 Sept 2024

·

Stayed 2 nights

The building is showing signs of structural damage. Eg cracks in the walls

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Service

Service is mixed: many found staff friendly and accommodating, but others reported slow or unhelpful reception, language barriers and limited after-hours support; issue resolution ranged from prompt room moves to poor follow-up.

Related guest reviews

6

Emma

18 Mar 2025

·

Stayed 2 nights

The staff member I had was rude and unpleasant. The room felt dirty and could clearly see stains in the bedsheets.

4

Antoinette

10 Aug 2023

·

Stayed 12 nights

Certainly not a four star hotel! Good location. Good parking. Looks OK at the front from outside and foyer. First night late check in worked well, but the room we were allocated was disgusting and not in the location we had booked. Dirty and very run down and at rear of hotel. Moved rooms next day. Better condition but still dirty carpet, chipped bath, no power supply near bed. Restaurant is a myth. Only breakfast on the morning, closed during the day and cocktail bar at night. Many noisy people hanging about at rear entrance of hotel and sitting on the verge in the street.

10

Sharon

7 Jan 2025

·

Stayed 1 night

My flight was delayed, the night staff gentlemen, was very kind and nothing was to much. The food was excellent in the morning for breakfast.

10

Tim

8 Apr 2023

·

Stayed 1 night

The room cleanliness is excellent. Very affordable. The staff clearly take pride in their work. Kudos to the hospitality staff. They make all the difference

6

Alan

30 Dec 2023

·

Stayed 3 nights

Wasnt happy with the hotel,room wasnt clean and calling through to servicevwas hard as they didnt answer.Also saw cockroaches in the hotel as well

8

Megan

4 Nov 2023

·

Stayed 2 nights

Nothing really stood out but staff were competent and helpful. Clean tidy convenient hotel with evening walks along the front. Value for money

10

Sarah

21 Feb 2024

·

Stayed 2 nights

We really loved staying at Acacia. Friendly staff, very nice pool area, beautiful view of the beach and walking distance to night life and dining options. All of our excursions picked us up and dropped us off. We booked two extra nights we loved the hotel and area so much!

4

Keshia Monna

22 Apr 2024

·

Stayed 5 nights

Had to ask for every little thing. It's hard to put into words but poor customer service overall. Let's just say I was happy I read my reservation details and the hotel room info book they left out or my stay would have been terrible. My view saved the whole stay!! It was incredible. Location not too bad either ;-)

10

Graeme

31 Aug 2024

·

Stayed 13 nights

Great cleaners, no probs asking to make up room or bring fresh towels. Staff were helpful as aircon didn't work one day, but problem was addressed and fixed immediately. Fast elevators, mostly quiet Hotel except one night we had rowdy neighbours, but that could happen anywhere. Nice view of Cairns Esplanade from 8th floor with balcony and good block out shutters for morning sun. Parking is non specific, park anywhere, sometimes the car park was full and our vehicle had to park on Lake St, but that seemed ok. We were a little reserved after reading some reviews of Acacia Court, but after our experience staying here I'd be happy to give it a good rating

10

Ruchee

24 Aug 2024

·

Stayed 4 nights

Had a good stay ! Amazing staff service 😊

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AI-generated summary based on recent guest reviews

Location

Waterfront Esplanade setting with a quieter, scenic outlook and walkable distance to the CBD, though farther from the main strip; convenient for airport access. Several guests felt uneasy due to loitering non-guests and a burnt-out house next door.

Related guest reviews

8

Donna

2 Oct 2023

·

Stayed 2 nights

Comfortable, safe & quiet accommodation. I was located on the 4th floor with a mountain view. Clean, comfortable room. Pool is great. Walkable along a beautiful Esplanade, 10-15mins to many dining options.

8

Colin

2 Sept 2024

·

Stayed 1 night

Quiet location

8

Paul

15 Mar 2025

·

Stayed 1 night

Property is clean and maintained. Fire system works well(Tested twice). For a 3 star hotel on the esplanade is very good value for money. And as I flew out the I could see the Acacia court hotel is the closest to the airport, due to the little short cut at the end of the esplanade.

4

Lauren

10 Jan 2025

·

Stayed 5 nights

Great views & location on the esplanade. That was about it unfortunately. Ants in the room, fire alarm wake up at 4.30am to evacuate and then again once we got back to sleep. No explanation or apology. People squatting/drug dealing in the burnt out house next door, didn’t feel safe walking at night near the property. Place is in a state of disrepair a lot of things are very old and broken, lighting, air con, weird smells around every corner. If you need a cheap place to stay and rest your head if you are out travelling cairns it would be fine but I wouldn’t return/recommend.

2

Leah

29 Aug 2024

·

Stayed 6 nights

Do not stay at this property!

8

Ramiza

28 Apr 2025

·

Stayed 3 nights

The room was clean, and the beds were nicely done. I didn't like that a liquor shop is located inside the Hotel lobby, strangers from the street just walk in and buy alcohol and sit in front of the hotel and drink, so I didn't feel safe coming back to the hotel even around 7pm or 8pm.there is no separate area in the lobby for hotel guests.

6

Graham

18 Feb 2025

·

Stayed 1 night

In a good position

8

Jamie

6 Apr 2025

·

Stayed 1 night

Location, ocean view & nice breakfast. Rooms could do with an upgrade, especially the bathroom. Overall well priced hotel & will stay again

4

Susan

15 Mar 2024

·

Stayed 1 night

Don't think that because the Acacia Court is on the Esplanade in Cairns it will be in a relatively upmarket tourist area - wrong. It's at the far end of the Esplanade, a really dog-eared property, with unsavoury characters wandering around the car park and lobby area, even during daylight hours. You would think that as each room has a balcony that you would be able to enjoy sitting out on it - but no, they have locked every balcony door in every room (to do with the air con) so that is ruled out. On returning later in the evening after dinner with friends I was propositioned in the car park (I'm 61!!), so although I'm used to unsavoury approaches from a lifetime of travel, it's worth being vigilant if you are travelling/staying there on your own.

8

leonard

30 Jul 2024

·

Stayed 5 nights

Good location

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Dining

Breakfast is generally rated good value and tasty, but dinner options are limited or venues closed, with inconsistent availability and quality. Some cited average or overpriced meals and, in a few cases, breakfast not provided as booked.

Related guest reviews

8

Rebecca Anne

31 May 2025

·

Stayed 3 nights

Property is dated and undergoing a renovation so the rooms aren’t anything special but the place was meticulously cleaned daily and the breakfast was good. I would definitely stay again.

6

Philip

27 Jun 2025

·

Stayed 2 nights

Hotel is undergoing refurbishment. Builders everywhere from 7:30am to 3:30pm drilling and banging. Available rooms are old style but clean and tidy. Staff were great and breakfast was good with many options. It’s a cheap hotel in a good location - so if you just want somewhere to sleep this is an ok place.

8

Peter

31 Jan 2025

·

Stayed 1 night

Very easy to get to, on the Esplanade, comfortable rooms. However, the fried menu of everything not meeting dietary diversity, but the breakfast buffet very fulfilling.

10

Robert

21 Sept 2024

·

Stayed 5 nights

Top location with excellent ocean views. Dining Area and Bar looks good but seems to have rarely open?

8

Kersten

24 Aug 2023

·

Stayed 1 night

Comfortable beds, clean sheets. Nice views. Great location near Cairns Esplanade and walkable down toward the shops, marinas and cafes. Breakfast buffet is standard fare but hot and nicely cooked. Unfortunately, reception service was very slow (15 minute wait to check in) and there was a lot of mould in the bathroom, plus maintenance of the room needs attention. Additionally, the in-hotel restaurant is very limited in its dinner menu and the prices for what you receive are expensive.

8

Kelly

2 Aug 2024

·

Stayed 5 nights

We managed to get a last minute booking and I also messed up my dates, they were very accommodating. We started in a dodgy place before moving here last minute and we were stoked with the view, the comfortable bed and the clean amenities. Everything with adequate and our room on level 8 was quiet. Went to use the spa - wasn't working. Might need to ask reception to turn on? Was too cold for pool but would have used if warmer. Restaurant food was average, but other places are only a 15 min walk away.

8

Mandy

11 Jun 2025

·

Stayed 1 night

Good stay, nice view from front rooms. Good breakfast

8

Brett Thomas

17 Apr 2023

·

Stayed 6 nights

A little bit dated, but still clean and comfortable. Staff were helpful. Good price breakfast and good choices. A little disappointed that the Chinese restaurant was too expensive, it would have cost $150 for two adults and 1 child. I would have loved to have dined there, but not knowing if the food would be good, we certainly weren’t going to pay the ridiculous prices. Good parking and great room with balcony and ocean views. Nice spot all up with the park opposite and lots of bird life.

2

Justin

25 May 2025

·

Stayed 1 night

Construction in hotel (drilling that is incredibly loud going through the walls) from before 7am with no notice. The hotel should be shut during this not trying to accommodate guests. Breakfast unavailable contrary to written confirmation at the time of booking.

6

David

12 May 2024

·

Stayed 4 nights

The property/building is old and very tried looking Messy, untidy. Restaurant was a great place to eat but very unwelcoming. Limited menu

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $80	12 $80	13 $80	14 $86
15 $86	16 $86	17 $96	18 $95	19 $96	20 $96	21 $96
22 $86	23 $96	24 $97	25 $86	26 $95	27 $111	28 $116
29 $97	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $112	3 $112	4 $117	5 $116
6 $112	7 $112	8 $107	9 $112	10 $110	11 $111	12 $121
13 $112	14 $112	15 $112	16 $94	17 $112	18 $117	19 $119
20 $107	21 $107	22 $94	23	24 $112	25 $141	26 $144
27 $135	28 $135	29 $135	30 $135	31 $142

Prices for Comfort Acacia Court

Monthly average prices

About this property

Location

Room options

Deluxe Ocean View Double Or Twin

1 Bedroom Apartment

Ocean View Corner

Corner Room (Ocean View)

Standard Suite (Ocean View)

Family Quadruple Room, Ocean View- 1 Queen Bed and 2 Twin Beds

Deluxe Mountain View Queen- 1 Queen Bed

Deluxe Ocean View Family

Standard Double Or Twin Room (Ocean View)

Standard Suite (Ocean View) with Balcony

Deluxe Ocean View Twin

Standard Double Room, Balcony, Ocean View- 1 Queen Bed

Mountain View Queen

Deluxe Mountain View Double Or Twin

4 Bedroom Apartment

Corner Queen Room (Mountain View)

2 Bedroom Apartment, Ocean View- 1 Queen Bed and 2 Twin Beds

Deluxe Ocean View King

Standard Room

2 Bedroom Apartment

Mountain View Corner

Corner Room (Mountain View)

Ocean View Suite

Double Or Twin Room, Mountain View

Ocean View Suite with Balcony

Deluxe Double Or Twin Room (Mountain View)

Deluxe Double Or Twin Room (Ocean View)

Double Or Twin Room, Ocean View

Corner Queen Room (Ocean View)

Standard Double Or Twin Room (Mountain View)

Mountain View Twin

Guest reviews of Comfort Acacia Court

Who stays here?

What guests think

Property policies

Good to know

FAQs about Comfort Acacia Court

Prices for upcoming dates