stayAPT Suites Chattanooga-Ooltewah/VW

I was very pleased with this hotel. It was everything I expected and more. The only drawback was my suite was on the 2nd floor and no elevator. Constantly carrying everything upstairs was difficult as I was carrying food items as well. Otherwise my stay was great.

Beautiful Room with a Gorgeous Courtyard. Conveniently Located next to a Grocery Store.

Full kitchen a super plus. Courteous staff. Safe, secure. Pleasant courtyard. Comfortable stay.

We really enjoyed our stay here! The room was clean and inviting. They are very friendly and even got our room ready early for us so we could rest after our 9 hour trip! The only complaint, which isnt really a complaint on the property, is that certain guests with their pets are super irresponsible and not respectful of others. There was a ton of people not picking up their pets poop and not leashing their dogs. We had our ESA dogs with us as well and otherwise, it is very dog friendly.

My stay here was great. They have large carts that help with bringing in belongings, and a Food Lion grocery store right across the parking lot to shop at. The kitchen could use some updated kitchen utensils and pots/pans but it was adequate to cook a few meals. My sofa was very uncomfortable because the cushions angled down a lot, but there was an armchair that was usable. The bed was a little softer than average and comfortable. I had internet issues (only in my room), and the staff went above and beyond to fix it. Seems like a place with some long-term tenants and some short-term. No noise complaints from tenants or roads. I did occasionally hear a train horn, but it wasn't super close. This property is pet-friendly.

No elevator to 2nd floor, but it was very clean and comfortable. It is a no frills hotel which at times is what you want. Price was good.

No elevator. Otherwise a nice property

I loved the size of the unit that we stayed in, especially with kids. So much more roomy than a normal hotel room. Also, really enjoyed the courtyard area. It was nice to sit by the fire pit and relax while the kids played. Only thing I was not a fan of was the beds. Our beds were a bit broken down. Overall, though it was a great stay!

It was all in all good…. Just no elevator!

I love the idea of having a full kitchen, so this place was perfect. It had a court yard with a grill and sitting area. The sofa and living area was separated by bathroom n kitchen so it was semi- private. After hours checking was super simple. Only 2 floors ..so no elevator( if there was a down fall, this would be) suggest requesting 1 st floor if you can't do steps. I have already made reservations to stay there again in January. Great price, good location and great facility.

Unfortunately, the rooms were unclean and smelled of urine. I was in a fully carpeted room and the room smelled badly of urine.

Cockroaches!!!! I can overlook a lot of things. For example, one partial roll of toilet paper with no backups and bone-dry soap and shampoo dispensers. But I CANNOT overlook or bounce back from cockroaches in our bedroom, bathroom, kitchen.

The positive: Nice set up. Nice kitchen. We liked how quiet it was. All the doors face inside and open into a nice courtyard with a BBQ set up. The negative: There isn’t anyone in the office at night. If you arrive late they will text you with a lockbox code and if you have any problems you text that number. There was a dead cockroach in the bathroom. The dispensers of shampoo and body wash were completely empty. There was no soap to wash your hands. The mattresses were both very uncomfortable and lumpy. The blankets on my bed smelled like urine. So did the floor around my bed. It could be because they allow pets. I didn’t take a pet and we stayed on the top floor but it looked like all the pets were on the bottom floor. I wouldn’t stay again.

Overall rooms appeared clean. However, the bathroom toilet had remnants of urine in the crevices of the seat. And it was loose from the floor. All of the floor boards were warped. One the boards in the bedroom was literally lifted out of its place and was a hazard for serious injury. The staff was very pleasant. The rear entry into the building was never locked which was a security concern. The entry door closer was completely broken and dangling off the back of the door. So the door would not close on its own which was another security concern. Disadvantage there is no one physically on the property after 7PM to talk with in person. I was away each day for meetings and didn’t return each night until after 7PM when the staff was gone for the evening. Wish there was a way to get a refund.

Booked a room for my mother in law to stay when she went to her room not only was it not cleaned it had fleas. A lot of fleas and dirty underwear in the closet. The receptionist was not kind and very forceful in communication. WOULD NOT RECOMMEND!!

We stayed at this hotel on our return trip from Florida. We don't need fancy but we do require clean and safe. I called ahead the day prior to ask if a pack and play was available. Deb was absolutely fantastic and her customer service was top notch on the phone, letting me know she had one for use. When we arrived, check in was relatively swift and we went immediately to check out our room before loading up all of our stuff to bring it inside from our vehicle. Upon entering the room, it had a musky odour and we could tell the cleaning job was sub par. No biggie, we travel with Lysol wipes so I could clean up fairly quickly. Upon entering the bedroom, immediately upon looking at the bed, it appeared made but the sheets and bedding were covered with hundreds of little black dog hairs. I went and spoke with reception and she apologized and said she would send someone to change the bedding immediately; which she did. The floors were filthy and upon wiping the counters, my Lysol wipes were nasty. We were exhausted and just wanted to sleep. As my husband and I started to set up the pack and play for our baby, we realized it was missing its legs/wheels and could not be used as it would not unfold properly. This sucked because it should have been looked at prior to putting it in our room. There was no other for use. This suite has SUCH potential, if only the cleanliness standards were taken up quite a few notches. We would definitely stay here again if that was addressed.

Great location, and very clean

Room wasn’t very clean. Some tables hadn’t been wiped down. Dishes were still In dishwasher and they didnt look clean. Furniture was uncomfortable.

Our key cards didn't work to get us in the room. A maid let us in with her card. Went back to the office at 5:00 to tell them and no one was there...home for the day. We rigged up the door so we could go out for dinner and get back in. Room was dusty and there was no shampoo and soap in the dispensers in the shower. One remote control didnt work for the TV. A lot of little things werent right.

I travel a lot and this was a stay over for one night. Very impressed with the cleanliness of the room! The smell and condition was pleasant and the atrium was very inviting! I will be recommending to others that travel in this area!

It was ok. Beds are to low for the nightstands. Need firmer mattress and more pillows for the king beds.

The apartments are spacious and clean. Comfortable bed and pillows. The area the hotel is in leaves much to be desired as it's all fast food and there's no place nice to walk.

Very cool concept and bang for the buck. Pros: Updated and roomy Comfortable bed Cons: Dirty Kitchen not fully stocked Made the mistake of dropping something on bathroom floor. Recommended.

Full kitchen a super plus. Courteous staff. Safe, secure. Pleasant courtyard. Comfortable stay.

Convenient and roomy with small kitchen

My stay here was great. They have large carts that help with bringing in belongings, and a Food Lion grocery store right across the parking lot to shop at. The kitchen could use some updated kitchen utensils and pots/pans but it was adequate to cook a few meals. My sofa was very uncomfortable because the cushions angled down a lot, but there was an armchair that was usable. The bed was a little softer than average and comfortable. I had internet issues (only in my room), and the staff went above and beyond to fix it. Seems like a place with some long-term tenants and some short-term. No noise complaints from tenants or roads. I did occasionally hear a train horn, but it wasn't super close. This property is pet-friendly.

I had a room upstairs, there are no elevators, had to lug heavy suitcase up/down stairs. Front desk staff are very nice. Bed was comfortable. Towels were not so nice and not very absorbent. Overall, it was clean and is in a great location near gas stations, Walmart, Starbucks, fast food and highway. I would stay here again.

I loved the size of the unit that we stayed in, especially with kids. So much more roomy than a normal hotel room. Also, really enjoyed the courtyard area. It was nice to sit by the fire pit and relax while the kids played. Only thing I was not a fan of was the beds. Our beds were a bit broken down. Overall, though it was a great stay!

This was a great stay! It's JUST like staying at an apartment. It's nice to have a bedroom separate from the kitchen and living area. Everything was immaculate and as it looks in the photo. If I travel to areas that have stayAPT I will definitely have them as my first choice.

This would be a 5-star review, but there were some very avoidable issues with this unit (#109). 1) There was a bad odor in our unit that smelled like rotted fruit. 2)The entry door was broken at the top right of the exterior, so it was extremely loud opening. 3)The tub was cracked and CHEAPLY "repaired". 4)Toilet paper holder was broken, and unusable upon arrival. 5) Those are the SMALLEST, allegedly, "Queen-size" beds I've ever slept in. Fairly certain they are in reality full-size. My friend stayed in another unit and it was perfect, so it may just be luck of the draw,. All I can tell you is 109 is in bad need of some TLC.

Overall rooms appeared clean. However, the bathroom toilet had remnants of urine in the crevices of the seat. And it was loose from the floor. All of the floor boards were warped. One the boards in the bedroom was literally lifted out of its place and was a hazard for serious injury. The staff was very pleasant. The rear entry into the building was never locked which was a security concern. The entry door closer was completely broken and dangling off the back of the door. So the door would not close on its own which was another security concern. Disadvantage there is no one physically on the property after 7PM to talk with in person. I was away each day for meetings and didn’t return each night until after 7PM when the staff was gone for the evening. Wish there was a way to get a refund.

Full kitchen a super plus. Courteous staff. Safe, secure. Pleasant courtyard. Comfortable stay.

My stay here was great. They have large carts that help with bringing in belongings, and a Food Lion grocery store right across the parking lot to shop at. The kitchen could use some updated kitchen utensils and pots/pans but it was adequate to cook a few meals. My sofa was very uncomfortable because the cushions angled down a lot, but there was an armchair that was usable. The bed was a little softer than average and comfortable. I had internet issues (only in my room), and the staff went above and beyond to fix it. Seems like a place with some long-term tenants and some short-term. No noise complaints from tenants or roads. I did occasionally hear a train horn, but it wasn't super close. This property is pet-friendly.

Very helpful and amazing service and clean conditions.

Checked in at 6:40 pm one room was halfway cleaned and the other was not ready! Left to get something to eat,ended up giving us another room! Said they would refund a nights stay on each room! Which i have yet to see!

Actaully we did not stay at Stay Apt Suites. We found out four days before the stay that our reservations was cancelled. We had called on Monday to pay for the rooms only to be told the they dont have any rooms for us. We had confimed and booked two rooms months in advance. This was the second time, they cancelled the rooms. The last time we did not know until we arrived to check-in that Sorry, but Stay Apt Suites needs to do a better job of communicating. I would not be booking at Stay APt Suite again. Andrew

Great service

Overall, I would rate our stay a 6 out of 10. The grounds were nicely kept and the staff was extremely courteous. The rooms come with complete full size kitchen appliances however, very limited kitchen supplies. We had 3 forks and 3 spoons for a family of four. NO paper towels for the kitchen no baking sheets or baking pans. We ended up having to buy most things for the kitchen just to use it. It rained while we there. The bottom of the floor under the bedroom window was covered in water while it rained. From the kitchen to the wet floor there were several things that made it hard to feel comfortable with our stay.

Our key cards didn't work to get us in the room. A maid let us in with her card. Went back to the office at 5:00 to tell them and no one was there...home for the day. We rigged up the door so we could go out for dinner and get back in. Room was dusty and there was no shampoo and soap in the dispensers in the shower. One remote control didnt work for the TV. A lot of little things werent right.

No one on site to help. Had to call multiple times for someone to actually come to the hotel

The apartments are spacious and clean. Comfortable bed and pillows. The area the hotel is in leaves much to be desired as it's all fast food and there's no place nice to walk.

Very good location, walking distance to a nice selection of restaurants and grocery stores. Staff was courteous, room was clean would definitely stay here again.

It was amazing we checked out a lot of attractions in the area especially the Tennessee Aquarium We love the apt Love the price for value of the stay will definitely be checking out more of these places in other areas

Great location, and very clean

My stay here was great. They have large carts that help with bringing in belongings, and a Food Lion grocery store right across the parking lot to shop at. The kitchen could use some updated kitchen utensils and pots/pans but it was adequate to cook a few meals. My sofa was very uncomfortable because the cushions angled down a lot, but there was an armchair that was usable. The bed was a little softer than average and comfortable. I had internet issues (only in my room), and the staff went above and beyond to fix it. Seems like a place with some long-term tenants and some short-term. No noise complaints from tenants or roads. I did occasionally hear a train horn, but it wasn't super close. This property is pet-friendly.

Great location and very close to restaurants and grocery store.

The property was easy to get to and clean without any negative environment around it. I was able to get my card key from the lockbox without any issue and upon getting to my room, it was very clean and tidy, bed comfortable and shower well stocked and clean. I stayed for 2 nights and was very pleased. I would stay here or any other stayAPT if hiven the chance.

Great place for a few days stay. Local grocery store, gas station, liquor store, and some nice restaurants are all within walking distance. Amenities were nice, had no issues. Was able to comfortably sleep 3 people.

I had a room upstairs, there are no elevators, had to lug heavy suitcase up/down stairs. Front desk staff are very nice. Bed was comfortable. Towels were not so nice and not very absorbent. Overall, it was clean and is in a great location near gas stations, Walmart, Starbucks, fast food and highway. I would stay here again.

We really enjoyed the large space, it was clean and easy to access. There are fantastic restaurants nearby, and the price was well worth it. Will definitely return when passing through the area from now on!