Is parking available at the hotel?

Valet parking is available at the hotel for HKD 600 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately HKD 372 for adults and HKD 251 for children.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing details are not provided. Guests can arrange transfers by contacting the hotel directly.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms. Elevators are available for easy access to different floors.

What is the hotel's location in relation to key attractions?

The hotel is centrally located in Hong Kong Island, just steps from the Legislative Council Building and Landmark Shopping Area. It is 0.2 mi (0.3 km) from IFC Mall and 0.4 mi (0.7 km) from Central Ferry Piers, making it convenient for exploring major attractions.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. Specific operational hours are not provided, but guests can enjoy this amenity year-round.

What are the hotel's policies for children?

Children aged 11 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of HKD 678 per night. Advance request or confirmation is required for availability.

Mandarin Oriental, Hong Kong - 5 Star Hotel

Average nightly price at Mandarin Oriental, Hong Kong by month, last 12 months (USD)
Month	Average price
January	US$685
February	US$622
March	US$798
April	US$712
May	US$710
July	US$673
September	US$611
October	US$637
November	US$713
December	US$683

What guests think

Across the reviews, Mandarin Oriental, Hong Kong stands out for exceptional, attentive service and a prime Central location, with comfortable rooms—many with harbour views—though several guests note a classic, slightly dated feel and occasional delays at check‑in or bookings.

Housekeeping and overall cleanliness are consistently high. Dining impresses, especially breakfast, afternoon tea, and the cake shop, while some find restaurant prices or reservation policies strict. Facilities include a well‑regarded spa, club lounge, and popular bars; the indoor pool is mentioned by guests. Expect polished, traditional luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the spa, the Mandarin Club lounge, and on-site bars like The Aubrey; an indoor pool is available.

Related guest reviews

10

Mitsuhiro

25 Nov 2023

·

Stayed 2 nights

ミーティングと宿泊で使用しました。交通の便が良いので決めたのですが、それは当然のこととして、スーツのプレスの仕上げが早くとても助かりました。マンダリンクラブのお食事もよかったです。

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10

Keith

16 Nov 2023

·

Stayed 1 night

This is one of the best hotels in the world that I've stayed in. I reserved a junior suite which, unlike most hotels, was actually a suite and not just a larger room. The executive lounge was also excellent.

10

Samuel

13 Jan 2025

·

Stayed 2 nights

I went in January because i wanted to use the indoor swimming pool. The breakfast was really good and not just buffet, you can order. The breakfast was part of the deal so it was free. The MTR subway station is directly at the back (Central exit F) so that made getting around even more convenient. The staff made themselves known to me and really addressed any issue no matter how minor. This was my first time staying at the Mandarin Oriental (I usually stay at the Grand Hyatt) but I would strongly consider staying here again. My only issue is that the bath water was temperature controlled and I couldnt get it to the level of hot that I like. It is also 10 minutes away (30 to 50HKD) taxi ride to the Central ferry port.

10

Tracy

6 Feb 2025

·

Stayed 1 night

We had a great time at this hotel. The room was really spacious and comfortable. All the staff were so friendly and helpful. Breakfast is totally amazing and the bar at the top of the hotel is fabulous. We liked it so much we have booked to go back.

10

Jung In

4 Nov 2024

·

Stayed 1 night

오랜 전통이 있는 홍콩의 아름다운 호텔입니다. The Mandarin Club 라운지 억세스 룸에 묵었는데 친절한 Club Supervisor, Sameer Ahmad 가 라운지에 머무는 내내 친절하게 대해주어서 감사했습니다. 클럽 라운지 샴페인이 무려 Ruinart 라, 샴페인 좋아하시는 분들이라면 너무 좋아하실 거예요. 위치가 좋아 센트럴 주변 어디든 가기 편하고, 쇼핑하기에도 최적입니다. 방은 모던하다기보다는 클래식하고, 크기는 적당합니다. 또 호텔에 있는 바(bar)가 아주 멋지니 꼭 가보시길 추천합니다. 홍콩에 처음 오시는 분이고, 옛 홍콩 분위기가 나는 클래식한 호텔을 경험하고 싶다면 추천합니다.

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10

Fabio

8 Feb 2024

·

Stayed 3 nights

Fomos muito bem recebidos no Mandarim HK, impecável atendimento na recepção, no cafe da manha, hotel ainda que tenha uma certa idade, esta super bem cuidado, mantido. O SPA tem de ser utilizado para massagens, atendimento impecável, massagem recebida revigorante.

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10

Caitlin

11 Mar 2025

·

Stayed 2 nights

The Mandarin Oriental is in a league of its own. I had a great experience during my stay and felt well taken care of. The staff goes above and beyond and having access to the spa was a huge perk as I worked through my jet lag by swimming laps in the morning. Highly recommend!

10

Guang

15 Oct 2024

·

Stayed 2 nights

会議室を使用したり朝食を楽しんだりしました。

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10

Bianca

25 Nov 2025

·

Stayed 4 nights

We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff.

10

Zhenxin

9 Dec 2025

·

Stayed 3 nights

Excellent service, room cleanliness, comfort, location. The only disappointment was the swimming pool, if you can call it that. Only 10m long; it's barely more than a plunge pool.

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Cleanliness

Rooms and bathrooms are consistently very clean with attentive housekeeping.

Related guest reviews

8

Koon Cho

18 Aug 2025

·

Stayed 4 nights

The team of doormen were exceptional. Very proactive, warm smiles and great attentiveness. There was A and a few others whose names I didn’t catch helped set the tone from the start. A special mention to J, Lobby Ambassador. When I was taking work calls in the lobby lounge, he came and offered a bottle of water. He extends this courtesy and charm to every guest. The ability to go beyond scripted professionalism made interactions a lot more genuine. Everything in the room was tidied and clean, amenities were replenished. Room was on the older side for sure. We got the harbour view on a high floor which was a pretty decent view. Food quality and variety for buffet breakfast was as expected. A negative incident occurred while we were having breakfast on Sunday. A manager could be heard in view of all other guests, calling a staff with a disparaging remark. Calling the staff ‘zero brain’ to his supervisor. Also, instead of calling the staff by name, he went ‘Oei! Hey!’. That is rude. This is not a situation of ‘respecting the hierarchy’ or ‘language barrier’. Wherever one works, you learn the locality and assimilate. These actions undermine basic human dignity and consistency of the Mandarin Oriental service ethos. The external customer is important, so is the internal customer. Leadership, especially in a hospitality establishment is more than just putting on a tailored suit and fancy shoes. Leadership is not a title, it is a burden.

10

Ken

29 Jan 2025

·

Stayed 3 nights

Very beautiful room. Well maintained. Superior view.

10

Tomoko

3 Sept 2024

·

Stayed 3 nights

ルームメイキングの心遣いが素晴らしかった

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10

YOUNG JIN

18 Feb 2026

·

Stayed 1 night

아주 깨끗했고, 직원도 친절했어요

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8

seoyeon

23 Jan 2025

·

Stayed 3 nights

그냥 5성급으로 깨끗했어요 그러나 체크인 할때 시간이 좀 오래 걸렸어요.

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8

PO YU

7 Mar 2022

·

Stayed 1 night

整體非常好，房間海景很開揚整潔，花灑水壓十足，很滿意。唯枕頭有點軟，而房間的瓶裝水要花很大氣力才開到。這次是在文華閣享用早餐，款式少但味道不錯。餐廳安排帶位的女職員服務周到，非常有禮貌笑容可掬，值得嘉許。

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10

david

21 Nov 2025

·

Stayed 3 nights

clean room, staff, location, amenities

10

Hyesun

11 Jan 2025

·

Stayed 2 nights

가족여행으로 택한 호텔이었는데 너무나 쾌적하고 깨끗하고 럭셔리했습니다. 2박 3일동안 편안하게 잘 머물다가 갑니다. 감사합니다.

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10

Setsuko

16 Dec 2024

·

Stayed 3 nights

12月12日から3泊で宿泊しました。笑顔が素敵なスタッフが印象的でした。部屋の清潔さ、備品のクオリティは素晴らし

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10

Daniel

18 Jan 2026

·

Stayed 4 nights

Room beautiful very clean amazing amenities

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Rooms

Rooms are comfortable, many are spacious with harbour or city views and a classic design. Some guests mention an older feel, lower ceilings, or occasional noise.

Related guest reviews

10

D

1 Jul 2024

·

Stayed 4 nights

I wish i could give this more stars. The staff were the most friendly and helpful always. The room was spacious and had everything and more that you would ever need. Everything was really good quality. The location is excellent for the Star Ferry. We had an amazing view over the water on the 17th floor. Amazing place

10

Watanabe

1 Oct 2024

·

Stayed 4 nights

Great location, room renovated nicely, wonderful staffs.

10

Walter

6 Aug 2025

·

Stayed 1 night

Great service and delicious food. Convenient location. Room was amazing!

10

Jenny

12 Nov 2025

·

Stayed 5 nights

The room was amazing with a wonderful view, the staf

10

KOICHIRO

15 Jun 2024

·

Stayed 3 nights

隣の部屋や外のイベントの物音が気になった。それ以外はほぼ完璧です。

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10

Andreas

26 Jan 2025

·

Stayed 2 nights

Alles perfekt. Aufmerksamer Service, Essen sehr gut. Tolles Zimmer mit Ausblick auf Statue square und die Bucht.

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10

Magdalena

19 Nov 2025

·

Stayed 2 nights

We were lucky to be upgraded to an awesome suite with an amazing bathroom. Breakfast was delicious and people were very nice and helpful. We had such a great stay!

10

Alan

21 Jan 2025

·

Stayed 3 nights

Great stay at the Mandarin. Wonderful harbour view room which had everything you could wish for. Service was excellent and great location for visiting the island and Kowloon.

10

HIDEHITO

1 May 2025

·

Stayed 3 nights

基本的にとても親切丁寧。天井が低いが味わいのある雰囲気

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8

Minghui

9 Apr 2023

·

Stayed 2 nights

The hotel is a little bit dated, but still very comfortable, room layout is not very efficient, we stayed in big suite with view, no window in the bedroom.

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Service

Service is widely described as exceptional, with friendly, proactive teams across concierge, doormen, front desk, and the Mandarin Club. Occasional issues appear, including delayed check‑ins and isolated lapses in staff conduct.

Related guest reviews

8

Koon Cho

18 Aug 2025

·

Stayed 4 nights

The team of doormen were exceptional. Very proactive, warm smiles and great attentiveness. There was A and a few others whose names I didn’t catch helped set the tone from the start. A special mention to J, Lobby Ambassador. When I was taking work calls in the lobby lounge, he came and offered a bottle of water. He extends this courtesy and charm to every guest. The ability to go beyond scripted professionalism made interactions a lot more genuine. Everything in the room was tidied and clean, amenities were replenished. Room was on the older side for sure. We got the harbour view on a high floor which was a pretty decent view. Food quality and variety for buffet breakfast was as expected. A negative incident occurred while we were having breakfast on Sunday. A manager could be heard in view of all other guests, calling a staff with a disparaging remark. Calling the staff ‘zero brain’ to his supervisor. Also, instead of calling the staff by name, he went ‘Oei! Hey!’. That is rude. This is not a situation of ‘respecting the hierarchy’ or ‘language barrier’. Wherever one works, you learn the locality and assimilate. These actions undermine basic human dignity and consistency of the Mandarin Oriental service ethos. The external customer is important, so is the internal customer. Leadership, especially in a hospitality establishment is more than just putting on a tailored suit and fancy shoes. Leadership is not a title, it is a burden.

8

Sonia

25 Feb 2025

·

Stayed 3 nights

I was travelling as a solo parent with a toddler and found that the service levels weren't always consistent.

10

lino

30 Nov 2025

·

Stayed 2 nights

All the staff at the hotel are so helpful and nice

10

Andrew

15 Jul 2025

·

Stayed 2 nights

The staff were extremely accommodating and friendly!!!

10

Leonard

10 Aug 2025

·

Stayed 4 nights

Wonderful stay at this icon. As usual the service at the Mandarin is faultless esp from John Suen and all service staff at the restaurants. Highly recommend staying here.

10

cherina

27 May 2024

·

Stayed 2 nights

Lovely hotel with gorgeous floral arrangements in the Lobby. Good location in Central with easy access to Landmark via footbridge through Prince Building. The service was excellent. Special mention to Karl Maglana who helped me check in / check out. Karl always greeted me by my name whenever he would see me. A tall gentleman named Nicholas (sorry I forgot his last name) was also extra helpful by moving me to the room with the design / layout I preferred. Overall a wonderful stay.

10

Alexander

19 Jul 2025

·

Stayed 4 nights

Fantastic service at this Mandarin Oriental property. Conveniently located to so many sights, walkable or a very short drive, and right next to public transport.

10

Bianca

25 Nov 2025

·

Stayed 4 nights

We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff.

10

Angeline

19 Jan 2025

·

Stayed 3 nights

Outstanding service with staff all speaking fluent English and friendly attitude. Front Desk staff escorting us to 23rd floor club for resting before our room was ready and club provided us with free drink and food

10

Asvin

19 Nov 2025

·

Stayed 4 nights

Simply extraordinary.... particular thanks to Simon and Jade, the concierges. You both made our stay very special 🙏❤️

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Location

Prime Central location with easy access to MTR, Star Ferry, shopping, and nearby sights; many places are walkable.

Related guest reviews

10

D

1 Jul 2024

·

Stayed 4 nights

I wish i could give this more stars. The staff were the most friendly and helpful always. The room was spacious and had everything and more that you would ever need. Everything was really good quality. The location is excellent for the Star Ferry. We had an amazing view over the water on the 17th floor. Amazing place

10

Walter

6 Aug 2025

·

Stayed 1 night

Great service and delicious food. Convenient location. Room was amazing!

10

John

6 Jan 2026

·

Stayed 3 nights

Mandarin leverer bra som alltid - drøye priser i restaurantene og noe rigid med 7 døgns Avbestillingsfrist på de fleste av restaurantene, så ble de beskjedent benyttet av oss Lokasjonen er prima, sentralt i Hong Kong Central

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10

Young Gak

18 Jun 2023

·

Stayed 3 nights

Location is the best. No problem.

10

c.

9 Aug 2025

·

Stayed 1 night

アクセスも良く、最終日に効率よくショッピングできました。

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10

Alexander

19 Jul 2025

·

Stayed 4 nights

Fantastic service at this Mandarin Oriental property. Conveniently located to so many sights, walkable or a very short drive, and right next to public transport.

10

THI VAN

7 Jan 2026

·

Stayed 3 nights

Superbement situé au Central. Accueil, service, restaurants : rien à dire.

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10

Young

11 Dec 2024

·

Stayed 2 nights

Excellent location and services Must stay in hong kong

10

ricardo

18 Sept 2025

·

Stayed 3 nights

Good hotel. Good Location

10

Namlung D

15 Dec 2022

·

Stayed 3 nights

Service was top-notch with a few staff recognizing and greeting me by my last name. Concierge service was fantastic and extremely helpful. Hotel location is extremely convenient with the MTR entrance just a few hundred feet away. Room was a little outdated and harbor view was not as breath-taking as others. Could not try any restaurants due to COVID restrictions. Very happy all in all.

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Dining

Breakfast and afternoon tea earn consistent praise, and venues such as Man Wah, Mandarin Grill, Clipper Lounge, the cake shop, and The Aubrey are popular. Some guests note high prices, strict reservation policies, or occasional inconsistency.

Related guest reviews

10

Tomoki

17 Oct 2025

·

Stayed 2 nights

クラブフロアに宿泊しました。今までで最高のホテル体験をしました。立地は香港の中心部で、セントラル駅から徒歩2－3分です。スタッフのホスピタリティは完璧で、細やかな気配りに感動しました。客室は洗練されており、寝心地も最高。朝食やアフタヌーンティーは期待以上で、すべてが贅沢そのものでした。特別な時間を過ごしたい方には絶対におすすめのホテルです！

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10

Malea

30 Dec 2024

·

Stayed 2 nights

Great breakfast

10

Charles

23 Nov 2025

·

Stayed 5 nights

buffet was large lots of options and plenty of healthy options the cake shop had amazing mini quiche and fresh fruit and fresh squeezed juices most day one day no options. over all very good.

10

John

6 Jan 2026

·

Stayed 3 nights

Mandarin leverer bra som alltid - drøye priser i restaurantene og noe rigid med 7 døgns Avbestillingsfrist på de fleste av restaurantene, så ble de beskjedent benyttet av oss Lokasjonen er prima, sentralt i Hong Kong Central

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10

Eric Douglas

1 Nov 2024

·

Stayed 6 nights

Comfortable room. Nice condition. Great restaurant & bar: The Aubrey Very friendly staff.

10

Eugene

2 Mar 2025

·

Stayed 4 nights

Beautiful hotel, wonderful breakfast

10

Tracy

6 Feb 2025

·

Stayed 1 night

We had a great time at this hotel. The room was really spacious and comfortable. All the staff were so friendly and helpful. Breakfast is totally amazing and the bar at the top of the hotel is fabulous. We liked it so much we have booked to go back.

10

Betty

25 Feb 2023

·

Stayed 6 nights

The service was first rate at all points of contact. Hotel is beautiful with several restaurants. The cafe is very welcoming and had delicious variety of foods. The afternoon tea was very good. Great location and close to MTR station. Highly recommend.

10

Alex

16 Jun 2025

·

Stayed 3 nights

Likes: Lounge (world-class staff) concierge (world-class staff) Front Desk and Doorman (First-Class staff) Clipper Lounge (Fab buffet, attentive servers, and wonderful host (Hongkonger -unfortunately I forgot his name) Mandarin Grill + Bar (Sam is highly knowledgeable and friendly. Food: grilled Wagu was a total miss, seabass hit the spot, and Oyster bar was outstanding) Man Wah (excellent wait staff. food was fine but not as spectacular as we anticipated. our table appreciated their advanced culinary techniques..it just didn't translate to the superior taste for us! The Mandarin Cake Shop (Somebody needs to coach that young tall Hongkonger girl in front to stop being lazy and rude to customers specially hotel guests. She told me the place is booked full since we did not have reservation. I had to point out an empty table for our party of 3 and she gave me an attitude with "I guess it will be ready shortly". we left and I just purchased chocolates and went back up to our room!). Despite her uselessness, as always, we really enjoyed Mandarin Oriental chocolates! I hope these feedbacks are useful since my family loves to stay at Mandarin Oriental!

10

Bianca

25 Nov 2025

·

Stayed 4 nights

We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $942
4	5 $766	6	7	8 $804	9 $766	10 $766
11 $804	12 $1,027	13 $1,044	14 $812	15 $812	16 $812	17 $812
18 $812	19 $1,055	20 $1,134	21 $1,354	22 $1,027	23 $982	24 $1,027
25 $923	26 $877	27 $982	28 $1,159	29 $869	30 $1,027	31 $918

Mandarin Oriental, Hong Kong

Prices for Mandarin Oriental, Hong Kong

Monthly average prices

About this property

Location

Room options

Oriental Suite, Suite

Mandarin, Club Room, 1 King Bed

Superior Room King

Superior Room Twin

Suite, 1 King Bed (Statue Square View)

Suite (Canton)

King Suite City View

Junior Suite, 1 King Bed

Twin Room (Statue Square View)

Club Twin Room (Statue Square View)

King Room Harbour View

Twin Room, Harbor View

Suite (In the Mood For Love)

Suite (Tamar)

Suite, 1 King Bed, Harbor View

Twin Room, City View

Club Room, 1 King Bed, Harbor View

Club Twin Room, Harbor View

Room, 1 King Bed (Status Sqaure View)

King Room City View

Suite (Clipper)

Club Room, 1 King Bed (Statue Square View)

Guest reviews of Mandarin Oriental, Hong Kong

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mandarin Oriental, Hong Kong

Prices for upcoming dates