Name: Am Neutor Hotel Salzburg Zentrum
Address: Neutorstraße 8, Salzburg, Salzburg State, Austria, Salzburg, Salzburg State, Austria
Rating: 7.23

Guest reviews

7.2

Good

Based on 920 verified reviews

Who stays here?

Business

12%

Couple

40%

Family

23%

Group

16%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Am Neutor Hotel Salzburg Zentrum stands out for its walkable, central location near the old town and bus links, but feedback repeatedly notes dated interiors, inconsistent cleanliness, and warm, noisy rooms without air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Jeremy

Jan 8, 2026

·

Stayed 1 night

Room was very worn out. Very dirty food and dirt on the floor.

10

ANDREA

Dec 29, 2025

·

Stayed 2 nights

Great location, walking distance from Salzburg's main attractions. Great breakfast.

8

Rob

Dec 19, 2025

·

Stayed 2 nights

Great location and breakfast.

8

Harald

Oct 29, 2025

·

Stayed 1 night

The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint

8

Matthew

Oct 26, 2025

·

Stayed 2 nights

The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport

Neutorstraße 8, Salzburg, Salzburg State, Austria

Location

A stay at Am Neutor Hotel Salzburg Zentrum places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace. This hotel is 0.5 mi (0.7 km) from Sigmundstor Tunnel and 0.5 mi (0.8 km) from Festspielhaus Hall.

Sigmundstor Tunnel(0.2 miles)

Pferdeschwemme Horse Well(0.2 miles)

Salzburg Toy Museum(0.2 miles)

St. Blasius Church(0.3 miles)

Festspielhaus Hall(0.3 miles)

Moenchsberg Museum of Modern Art(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 19.00 per day.

A buffet breakfast is available daily from 7 AM to 10:00 AM for a fee of approximately EUR 19 per person.

Check-in is from 3:00 PM to 10:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

The hotel features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in the heart of Salzburg, within a 15-minute walk of the Salzburg Christmas Market and Mirabell Palace. It is approximately 0.5 miles from notable attractions such as Sigmundstor Tunnel and Festspielhaus Hall.

Children are allowed at the hotel, and kids under the age of 15 can stay for free.

The hotel offers rollaway beds for a fee of EUR 15.00 per night, subject to availability. Advance request is recommended for confirmation.

Am Neutor Hotel Salzburg Zentrum

Amenities

Property description

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Guest reviews