Name: Quality Inn Pell City I-20 exit 158
Address: 1410 Parkhill Pkwy, Pell City, Alabama, United States of America, Pell City, Alabama, US
Price range: US$69–US$158 per night
Rating: 6.73

What guests think

At Quality Inn Pell City I-20 exit 158, many reviews highlight clean rooms, friendly staff, pet-friendly policies, and a convenient location near I-20, while recurring drawbacks include no elevator with stair access, occasional maintenance or cleanliness lapses, and renovation-related odors.

Breakfast feedback is mixed, ranging from excellent to sparse, with frequent mentions of limited items or equipment issues. Some guests experienced slow or problematic check-in and billing, and noise in certain rooms, but many reported quiet stays. Overall, expect a basic, budget-friendly stop convenient for road trips if you are comfortable with stairs and occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with no elevator and multiple reviews noting stairs to access rooms; the property is pet-friendly. Ongoing renovations and limited trailer parking are mentioned, though 120V outlets for boat charging are available.

Related guest reviews

10

Rolf

5 Aug 2023

·

Stayed 1 night

You have to climb stairs even if you are on the first floor. Also the TV didn’t turn on and off in less you did it manually from the back of the YV, and there were no cups in the room, only 2 pillows on the bed

10

Mary

21 Sept 2025

·

Stayed 2 nights

Dog friendly and clean

8

Carolyn

2 Jun 2024

·

Stayed 1 night

Hotel looked new. Room clean, desk staff very friendly and helpful. No elevator.

2

Daniel

26 Dec 2022

·

Stayed 1 night

This hotel is under construction, is putting it lightly. You can smell the asphalt and rubber throughout the hotel as soon as you step foot in the hallway. No Latch on my door, bugs all over the place, All Over, one working light, no working shower, windows wide open, freezing temperatures in the room and hallway, bathtub didn't even run water. Changed rooms, it only got worse. Front desk lady was nice and semi accommodating, however the construction issues were simply a nightmare and no fault of her own but due to Horrific Management. My boys and I were unable to stay one night here, the conditions were uninhabitable. Ive never experienced anything like it and hope to never again.

4

Robert

22 Aug 2023

·

Stayed 1 night

Must applaud the cleanliness of room considering there were workers renovating minutes before we checked in. Aside from the dirty hand towel and holes in the bathroom walls, the room was in good condition and comfortable. Air conditioner was pleasantly frigid to beat the 100 degrees outside. Big drawback was no elevator so access to any room included stairs up or down, definitely not elderly or disabled friendly. Hallways were being painted and repaired on our level but only unsightly, no paint smell. Picture in ad is fantasy, retouched and cgi. Actually much more dingy on outside, no landscaping, shares parking lot and driveway with adjacent burgerking.

8

Greg

19 May 2024

·

Stayed 1 night

If you are pulling a trailer or a bass boat there is not enough room but for a couple. They have 120v outlets available for charging your boat batteries.

8

Fua

26 Mar 2025

·

Stayed 1 night

Pros: Clean hotel. Good breakfast. Good location. Friendly staff. Cons: The room had wet dog smell. Stairs only.

10

Totsye

20 Sept 2025

·

Stayed 1 night

Comfortable and clean. Pet friendly. Easy location and close to everything.

10

Barbara

18 May 2024

·

Stayed 1 night

The stay was okay. This facility is clean but aging. In my humble opinion an elevator is needed in a 3 story hotel. This building needs to be reconfigured to have their current stair system as emergency only. For the price it isn’t a bad deal.

2

Kiri

8 Jul 2023

·

Stayed 1 night

Waited almost 10 minutes for someone to come to the desk to check us in. The worker was rude and acted like he was bothered by us. Signs were posted that they were remodeling but it didn’t seem like the hotel should be open with how bad it was. The “ground floor” was basically a basement. It smelled horrendous, like burnt rubber. There was no room numbers on the wall just papers taped to the top of the doors with number on them. The inside of the room was not terrible but not clean in the slightest. Hair balls all over the floor. The window was a medium sized basement window that was on the ground to the outside. The curtains were ripped and stained. The thicker curtain didn’t close so anyone could see inside as there was no way to close the curtain. We felt very unsafe and uncomfortable. Immediately booked with a different hotel. Please save yourself the money and don’t book here.

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Cleanliness

Many guests found rooms very clean, but several reported housekeeping lapses such as unclean bathrooms, hair, lingering smoke or pet odors, and worn fixtures. Cleanliness appears inconsistent across stays.

Related guest reviews

6

Gary

7 Apr 2023

·

Stayed 1 night

They made us pay a deposit for smoking we don’t and the romm and hall way smelled like smoke. The bath tub had pubic hairs in it. Why the deposit? The towels were damp

10

Olson

25 Jan 2025

·

Stayed 1 night

Very clean and safe

6

Dina

24 May 2023

·

Stayed 1 night

At first glance, the room looked wonderful. But, when I looked closer, cleanliness was a bit of a problem. Hair, not mine, and dirt on the floor. A moldy shower curtain. One of the sparsest continental breakfasts that I’ve ever seen.

10

Kevin

24 Sept 2025

·

Stayed 1 night

It is nice....room was clean and nice!

6

Steve

16 Jun 2025

·

Stayed 1 night

The bath room was not cleaned.

10

Totsye

20 Sept 2025

·

Stayed 1 night

Comfortable and clean. Pet friendly. Easy location and close to everything.

8

Amanda

13 Mar 2025

·

Stayed 1 night

Always very clean and nice and the staff is great

2

Kiri

8 Jul 2023

·

Stayed 1 night

Waited almost 10 minutes for someone to come to the desk to check us in. The worker was rude and acted like he was bothered by us. Signs were posted that they were remodeling but it didn’t seem like the hotel should be open with how bad it was. The “ground floor” was basically a basement. It smelled horrendous, like burnt rubber. There was no room numbers on the wall just papers taped to the top of the doors with number on them. The inside of the room was not terrible but not clean in the slightest. Hair balls all over the floor. The window was a medium sized basement window that was on the ground to the outside. The curtains were ripped and stained. The thicker curtain didn’t close so anyone could see inside as there was no way to close the curtain. We felt very unsafe and uncomfortable. Immediately booked with a different hotel. Please save yourself the money and don’t book here.

10

Leanne

4 Jul 2025

·

Stayed 1 night

Very clean

8

Anne

7 Jun 2025

·

Stayed 1 night

Very clean and cozy

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Rooms

Rooms are generally comfortable for a budget stay, with some updated decor, but multiple reviews cite maintenance and comfort issues such as odors, plumbing problems, limited pillows or cups, malfunctioning TVs, and occasional noise. Basement-level rooms and construction-related issues were reported by a few guests.

Related guest reviews

6

Michelle

11 Feb 2024

·

Stayed 1 night

We had a late check in. Took forever to get clerk (no buzzer at window) wall and tray for ice bucket was dirty. Water didn’t drain in sink. Stagnant water and no stopper for tub. We heard other rooms TV or people talking all night. Staff was loud outside our door early in the morning.

10

Rolf

5 Aug 2023

·

Stayed 1 night

You have to climb stairs even if you are on the first floor. Also the TV didn’t turn on and off in less you did it manually from the back of the YV, and there were no cups in the room, only 2 pillows on the bed

6

Linda

25 Apr 2024

·

Stayed 1 night

The bed wasn’t comfortable and no cups for coffee.

2

Daniel

26 Dec 2022

·

Stayed 1 night

This hotel is under construction, is putting it lightly. You can smell the asphalt and rubber throughout the hotel as soon as you step foot in the hallway. No Latch on my door, bugs all over the place, All Over, one working light, no working shower, windows wide open, freezing temperatures in the room and hallway, bathtub didn't even run water. Changed rooms, it only got worse. Front desk lady was nice and semi accommodating, however the construction issues were simply a nightmare and no fault of her own but due to Horrific Management. My boys and I were unable to stay one night here, the conditions were uninhabitable. Ive never experienced anything like it and hope to never again.

10

Amy

17 Mar 2025

·

Stayed 2 nights

Staff was amazing, my room was very up to date and cute, good breakfast options, my kids loved staying there!

10

Trevor

28 May 2024

·

Stayed 5 nights

Conveniently close to i-20. Easily accessible to gas station and local restaurants. The check-in process could have been a little smoother, and they could have cleaned the space between the beds and the walls. There was trash along the grass and trees around the smoker's building. I had to use a beer cap of a Coors light bottle to stabilize the refrigerator, as it was leaning. Even then I would go here again.

6

Phil

30 Apr 2023

·

Stayed 1 night

Not as good as I had hoped but the beds were comfortable

8

Fua

26 Mar 2025

·

Stayed 1 night

Pros: Clean hotel. Good breakfast. Good location. Friendly staff. Cons: The room had wet dog smell. Stairs only.

2

Kiri

8 Jul 2023

·

Stayed 1 night

Waited almost 10 minutes for someone to come to the desk to check us in. The worker was rude and acted like he was bothered by us. Signs were posted that they were remodeling but it didn’t seem like the hotel should be open with how bad it was. The “ground floor” was basically a basement. It smelled horrendous, like burnt rubber. There was no room numbers on the wall just papers taped to the top of the doors with number on them. The inside of the room was not terrible but not clean in the slightest. Hair balls all over the floor. The window was a medium sized basement window that was on the ground to the outside. The curtains were ripped and stained. The thicker curtain didn’t close so anyone could see inside as there was no way to close the curtain. We felt very unsafe and uncomfortable. Immediately booked with a different hotel. Please save yourself the money and don’t book here.

8

Marsha

3 Jan 2024

·

Stayed 1 night

The main issue was the smell of the water So when you went into the bathroom it smelled like vomit and turned on the water in the shower and sink. So we immediately realized that we were not going to be able to take a shower because of the smell. And we immediately went and got bottled water

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Service

Staff are frequently described as friendly and helpful. However, several guests reported slow or problematic check-in, reservation mishaps, loud early-morning staff noise, and billing/deposit issues.

Related guest reviews

2

Bradley

20 Feb 2025

·

Stayed 1 night

Had a charge of $50 to my credit card twice and still haven’t received the refund I was told I would get. Don’t do business here.

10

Amy

17 Mar 2025

·

Stayed 2 nights

Staff was amazing, my room was very up to date and cute, good breakfast options, my kids loved staying there!

6

Brenda

13 May 2024

·

It took me over an hour to check in because they couldn't find my reservation even though i had a confirmation email and proof of payment. Only one young girl working, who didnt seem very knowledgable. Not very clean. I was in the same room i was in exactly 1 year ago. Last year i pointed out that the handrail next to the toilet was coming out of the wall. It still hadnt been repaired. You have to go either up or down 4-5 steps to get to any of the rooms, which is a lot of trouble with luggage. They do have a decent continental breakfast.

4

Mark

3 Apr 2023

·

Stayed 2 nights

Stood at the desk for 15 minutes when I was trying to check in. I am not a fan of the $50 deposit without being told in advance. I stayed at a different hotel my final night in Alabama and no deposit. It was cheaper and a much better room as well. went to breakfast and no spoons for cereal, and I was there early. My big issues is that for nearly $100 for this room, I expected MUCH better. I had a $60 room my final night that blew this one away. Not even close, in fact.

10

Brian

4 Jun 2025

·

Stayed 1 night

Staff took awhile to come to the counter but was very friendly and attentive. I would recommend when visiting the area.

10

Delimus

26 Jul 2025

·

Stayed 1 night

Great staff

10

Lisa

29 Apr 2023

·

Stayed 3 nights

Very friendly staff . I have stayed at the Pell City location several times The same gentleman housekeeper is very helpful . He goes out of his way to assist .

8

Amanda

13 Mar 2025

·

Stayed 1 night

Always very clean and nice and the staff is great

2

Kiri

8 Jul 2023

·

Stayed 1 night

Waited almost 10 minutes for someone to come to the desk to check us in. The worker was rude and acted like he was bothered by us. Signs were posted that they were remodeling but it didn’t seem like the hotel should be open with how bad it was. The “ground floor” was basically a basement. It smelled horrendous, like burnt rubber. There was no room numbers on the wall just papers taped to the top of the doors with number on them. The inside of the room was not terrible but not clean in the slightest. Hair balls all over the floor. The window was a medium sized basement window that was on the ground to the outside. The curtains were ripped and stained. The thicker curtain didn’t close so anyone could see inside as there was no way to close the curtain. We felt very unsafe and uncomfortable. Immediately booked with a different hotel. Please save yourself the money and don’t book here.

10

Shera

2 Feb 2025

·

Stayed 1 night

The staff is awesome!

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Location

Convenient to I-20 with easy access to gas, fast food, and nearby stores; some guests also found the area quiet. A few noted hard-to-see signage at night, and one review raised neighborhood safety concerns.

Related guest reviews

8

Albert

3 Nov 2023

·

Stayed 1 night

Close proximity and Convenience of dining and shopping.

10

Jelissa

30 Jun 2025

·

Stayed 2 nights

It was quiet an safe an the stores are very close by

6

Cathy

30 Apr 2025

·

Stayed 1 night

Need a better sign frlm the street. Hsrd to find ag night. Toilet ws really closeto the ground. Hard to get luggahe fiwn the dtrps.

8

Mohamed

10 Feb 2025

·

Stayed 1 night

I like the location

2

Kathleen

19 Jan 2023

·

Stayed 19,375 nights

Noise of people not controlled Seedy shady area felt in safe unmanicured unpatrolled

10

Alisha

2 Jan 2024

·

Stayed 1 night

There is a Burger King on site and a Circle K beside the hotel. The staff are super nice. Overall, I enjoyed my stay, felt comfortable. I will stay again. The prices are competitive with the hotels around & in general not so fair to a newly widowed person , & I didn't receive a discount for over 55 or over 62 yr old.. Other than this I will recommend to anyone.

10

Trevor

28 May 2024

·

Stayed 5 nights

Conveniently close to i-20. Easily accessible to gas station and local restaurants. The check-in process could have been a little smoother, and they could have cleaned the space between the beds and the walls. There was trash along the grass and trees around the smoker's building. I had to use a beer cap of a Coors light bottle to stabilize the refrigerator, as it was leaning. Even then I would go here again.

10

Totsye

20 Sept 2025

·

Stayed 1 night

Comfortable and clean. Pet friendly. Easy location and close to everything.

10

dorothy

1 Aug 2025

·

Stayed 1 night

We were tra to Myrtle beach and stopped for nite. Convenient location clean, friendly staff. Great bfeakfast. Highly reccomend.

10

Frank

14 Mar 2023

·

Stayed 1 night

Price and location

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Dining

Breakfast feedback ranges from excellent to underwhelming, with repeated notes about limited selection or items not replenished and occasional equipment outages. Many still appreciated that breakfast is included.

Related guest reviews

10

dorothy

11 Aug 2025

·

Stayed 1 night

Hotel is a great place to stay. We stayed here on our way to South Carolina and on ourcway home 10 days later. Clean, quiet, friendlt staff, and a good breakfast. Highly reccomend.

8

Stephanie

11 Apr 2024

·

Stayed 1 night

Nice staff. Clean rooms. Breakfast could have been better. Will definitely stay again though

10

Amy

17 Mar 2025

·

Stayed 2 nights

Staff was amazing, my room was very up to date and cute, good breakfast options, my kids loved staying there!

6

Dina

24 May 2023

·

Stayed 1 night

At first glance, the room looked wonderful. But, when I looked closer, cleanliness was a bit of a problem. Hair, not mine, and dirt on the floor. A moldy shower curtain. One of the sparsest continental breakfasts that I’ve ever seen.

10

sandra

4 Feb 2025

·

Stayed 1 night

I like the fact they provide breakfast.

10

Corey

20 Oct 2024

·

Stayed 1 night

My husband stayed during a quick trip in the area, he said the hotel was very nice. He said the breakfast was excellent. Keep up the good work. He had a good comfortable sleep on his trip.

8

Fua

26 Mar 2025

·

Stayed 1 night

Pros: Clean hotel. Good breakfast. Good location. Friendly staff. Cons: The room had wet dog smell. Stairs only.

10

dorothy

1 Aug 2025

·

Stayed 1 night

We were tra to Myrtle beach and stopped for nite. Convenient location clean, friendly staff. Great bfeakfast. Highly reccomend.

8

mary

27 May 2024

·

Stayed 1 night

For the price it was good. Clean, comfortable but older. Breakfast was blah. Juice machine was not working, some items were gone when we came down at 8 and were not refilled

10

Robert

27 Apr 2024

·

Stayed 2 nights

Breakfast was a bit weak no fruit no juice or bottled water.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$79
February	US$75
March	US$74
April	US$119
May	US$84
June	US$87
July	US$71
August	US$84
September	US$86
October	US$89
November	US$80
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $79
20 $69	21 $78	22 $80	23 $83	24 $78	25 $85	26 $80
27 $78	28 $79	29 $80	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $97	3 $101
4 $83	5 $79	6 $81	7 $79	8 $110	9 $158	10 $154
11 $82	12 $85	13 $91	14 $81	15 $100	16 $114	17 $96
18 $88	19 $82	20 $89	21 $101	22	23	24
25	26 $90	27 $89	28 $86	29 $88	30 $84	31 $85

Quality Inn Pell City I-20 exit 158

Prices for Quality Inn Pell City I-20 exit 158

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Guest reviews of Quality Inn Pell City I-20 exit 158

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Pell City I-20 exit 158

Prices for upcoming dates