Name: Best Western Surf City
Address: 19360 Beach Boulevard, Garfield, Huntington Beach, California, United States of America, Huntington Beach, Orange County, US
Price range: $112–$594 per night
Rating: 7.93

What guests think

At Best Western Surf City, travelers highlight spacious, often updated rooms, friendly staff, and a convenient location near Huntington Beach, while noting ongoing renovations that affect the lobby, elevator, and breakfast service, plus occasional noise and shower water issues.

Housekeeping and maintenance feedback is mixed, with many finding rooms clean while others report dirty floors, pests, or mold and intermittent TV or Wi-Fi issues. Facilities include a pool and hot tub, but guests report occasional temperature or cleanliness problems, and parking is generally easy. Service is frequently friendly and accommodating, especially at the front desk, though some guests experienced rudeness or slow responses. Expect a budget-minded, convenient stay with recent updates and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are available, with some reports of temperature or cleanliness issues. Renovations have caused elevator outages and minor disruption, while parking is generally easy though the lot can fill.

Related guest reviews

10

Terri

Jun 7, 2024

·

Stayed 1 night

Nice clean property and welcoming staff. The tile around the pool is a little slippery. Pool area is clean and pool maintained. Will definitely visit again

10

Paivi

Dec 8, 2023

·

Stayed 1 night

Quiet area. Good breakfast options. Elevator was out of order. Wifi spotty.

4

Richard

Nov 19, 2024

·

Stayed 2 nights

The office and kitchen facilities are under repair so no hot breakfast was available. The elevator is also non functional so I had to take stairs to third floor. This will last three months I was told

4

Antonia

Nov 21, 2024

·

Stayed 2 nights

Under construction, person who checked us in was kind and helpful, later people interacted with rude and unaccommodating. Hot tub and pool dirty. Uncomfortable beds and just sad looking.

10

Sharon

May 30, 2025

·

Stayed 3 nights

Even though they are renovating their lobby it was quiet and not disruptive for our stay. Rooms were spacious and very clean. Liked that there were tables, chairs, and umbrellas on the patio by the pool, and there were lifts for both the pool and hot tub. Great property!

6

Adam J

Nov 15, 2024

·

Stayed 1 night

Does the job and didn’t expect it to be 3-5 star. Check in guy was super friendly and the pool/hot tub appeared clean. No towels in room, only about 6 channels that half of them were some sort of bad M-TV knockoff videos, and the people upstairs you could hear every step. If you’re looking to save money and be close to Huntington Beach to sleep only it works.

10

Roland

May 12, 2025

·

Stayed 1 night

The staff were great. the parking lot got full fast but I'm not sure how to fix that. This is the2nd time I stayed at BW this year. And, I'm very pleased with both places!

10

Michael

Aug 16, 2024

·

Stayed 3 nights

Nice pool

6

Jason

Nov 18, 2024

·

Stayed 3 nights

We called ahead to make sure the hot tub was working. We were told it was. The hot tub was the reason we booked it but the Temp was barely warm and not suitable. Employee said he could not adjust Temp.

4

Colleen

Oct 23, 2023

·

Stayed 1 night

Shocked this is a Best Western. Shabby motel at best. Staff friendly and helpful - but arrived only to find out that elevators out of service and lots of construction at property. Construction workers everywhere and despite attempts to upgrade/renovate rooms - still very tired and musty smell in rooms. Should have offered a reduction in room rate given the construction inconveniences. Whole areas re-cemented and closed off. Not my cup of tea when hauling heavy luggage up stairways. Will not return.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms and grounds clean, but others reported dirty floors or tubs, lingering odors, pests, or mold, and inconsistent housekeeping.

Related guest reviews

10

Shawn

Nov 10, 2025

·

Stayed 2 nights

Clean room, great staff, great value for the price!

2

Elias

Jun 28, 2023

·

Stayed 1 night

everything was very dirty there was garbage that room had not been cleaned who knows since when there were cockroaches very horrible everything

4

Matthew

Sep 22, 2025

·

Stayed 1 night

Very dirty floors that made all of my family’s feet black. Had to wear shoes the whole time In the room. T bathtub/shower drain was clogged and the front desk guy gave me the toilet plunger and said I needed to unclog it myself instead of having someone on staff do it. The TV turned on but none of the channels worked. Neither person at the front desk staff seemed to care about any of this too much.

8

Timothy

Feb 21, 2025

·

Stayed 4 nights

Good motel. Very clean, very good daily servicing and cleaning of rooms, which is rare these days. Very helpful and friendly staff. Quiet area with stores and restaurants within walking distance or short drive.

2

Tina

Aug 29, 2025

·

Stayed 1 night

This property was nothing like the pictures that were shown. The bathroom was filled with a rust like substance all over the floors corners and shower corners. It was extremely dirty and so expensive for less the. a 12 hour stay. Also if a hotel/motel is being renovated that should be included in letting the customer know. I would have never paid over $200 for that.

10

Alan

Jun 9, 2025

·

Stayed 1 night

Place was clean and quiet

10

Jennifer

Aug 16, 2025

·

Stayed 1 night

Room was in clean condition and was spacious! Check in was quick and easy.

10

Sandra

Nov 2, 2025

·

Stayed 3 nights

Clean room and very helpful staff

6

Camille

Feb 23, 2025

·

Stayed 1 night

I found hairs in the bathtub before I took a shower. And there was something stuck on the handle on the sink faucet and I didn’t want to touch the handle. It was a big spacious room. A little cold and no comforter.

4

Bailey

Apr 13, 2024

·

Stayed 1 night

The customer service was good but there was a sock left over in my bed, cobwebs on the ceiling in several spots and visible black mold in the bathroom. Would not visit again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and often updated with tile floors and comfortable beds. Some guests note noise from neighboring rooms and recurring shower water pressure or temperature problems, plus a few complaints about limited outlets or motion-sensor lights.

Related guest reviews

6

James

Jul 7, 2025

·

Stayed 1 night

Currently remodeling office area. Only thing that was really annoying was the motion detection lights in hall and bathroom. Whenever you got up at night, the lights turned on disturbing everyone else trying to sleep.

8

Edna

Jun 19, 2024

·

Stayed 1 night

The staff was extremely friendly. The room was clean and updated. The towels looked a little old, but they looked clean. The shower was horrible. It felt like we were showering with just a little spray of water or a mist. While in the shower the lights were blinking and the shower temperature was getting cold. So it seems like there are some problems with electrical maybe. The pillows were very uncomfortable. Breakfast was ok, they did not have decaf coffee or peanut butter for the toast. Other than that, the location was excellent and everything else was nice.

10

Jennifer

Dec 17, 2023

·

Stayed 1 night

Hotel was easy to access and plenty of room to park. The room was modern and spacious. The bed was a queen and very comfortable. The bathroom was large and modern accomodating two people at a time (which is rare to find most hotels I have found barely accomodates one person. We enjoyed our stay!!!

10

Paivi

Dec 8, 2023

·

Stayed 1 night

Quiet area. Good breakfast options. Elevator was out of order. Wifi spotty.

8

RICARDO

Jun 4, 2024

·

Both my wife and I enjoyed our short 1 night stay at this hotel. We always enjoy taking advantage of breakfast at the hotel. Other reviews talk about noisy heater or air conditioners, however ours was fine and I always have some earplugs just in case. The shower was a little disappointing due to starts hot and gets cold in a short time. We were on the 3rd floor. The staff was courteous- front desk, dining room, and the housekeepers. Will recommend.

6

Ken

Nov 2, 2023

·

Stayed 4 nights

Need better shower heads. The hot water system in the shower went from nice and hot to "ICE COLD" abruptly without notice....and stayed cold for several minutes. In addition to the exhaust fan in the bathroom, it could use just a light without the exhaust fan...which sounds like a jet engine :-)

10

Jennifer

Aug 16, 2025

·

Stayed 1 night

Room was in clean condition and was spacious! Check in was quick and easy.

10

Erica

Jan 28, 2025

·

Stayed 1 night

The rooms were basically brand new. Tv was easy to use, beds and pillows were comfortable.

10

Melody

Jan 17, 2025

·

Stayed 1 night

Big rooms, good size fridge and close to downtown Huntington

10

Steve

Jul 28, 2025

·

Stayed 1 night

Suite was huge

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, with several shout-outs for front desk team members. However, there are recurring reports of rudeness, poor problem handling, or slow responses.

Related guest reviews

8

Amanda

Mar 26, 2024

·

Stayed 1 night

We prepaid for our room, we arrived at 1:45 and we were told we could not check in untill 3:00 so we left to do some sightseeing and returned around 7:30 the person at the front desks was rude he said ill have to see if we have a room for you, you should have been here at 3:00 i also have a service dog and he informed me that they are not pet friendly. And if the service dog gets on the bed its a $100.00 fine. My dad has a mobility problem and PTSD the night person needs to find a new job?

10

David

May 27, 2024

·

Stayed 1 night

We. Stayed here the night before and after our Carnival cruise. Chrissy at the front desk was one of the nicest persons we have ever met.

2

Rachael

Jul 31, 2025

·

Stayed 1 night

Front desk are insanely rude and the place is equivalent to a Motel 6

4

Matthew

Sep 22, 2025

·

Stayed 1 night

Very dirty floors that made all of my family’s feet black. Had to wear shoes the whole time In the room. T bathtub/shower drain was clogged and the front desk guy gave me the toilet plunger and said I needed to unclog it myself instead of having someone on staff do it. The TV turned on but none of the channels worked. Neither person at the front desk staff seemed to care about any of this too much.

6

Monica

Sep 14, 2023

·

Stayed 1 night

Cashier tried to charge me twice didn’t believe me when I said I paid it through hotel.com I waited 20 mins to check in cause he kept saying I need to double check I even showed him my bank info so he could see I was charged. He truly was a jerk!!!’

10

Martin

Jun 16, 2024

·

Stayed 1 night

Great stay! Chrissy at the front desk was most helpful and pleasant!

10

Sandra

Apr 30, 2025

·

Stayed 6 nights

The front desk person Christy did everything to make our trip wonderful. My husband was having a rough time and she got us a larger room at no additional cost to us. We will definitely stay there next time we go!

10

Brett

Apr 3, 2025

·

Stayed 1 night

Great service from the front desk!

10

Michael

Jul 17, 2025

·

Stayed 2 nights

Nice property, spacious rooms, Staff was great Chrissy is an awesome employee and was most helpful during our stay. We highly recommend this location for your travel stay needs!

10

MAXIMILIAN

Jul 12, 2024

·

Stayed 3 nights

Excellent service. I left both my phone chargers in the room after check out and went back to front desk 2 days later and they had them saved for me in a bag. Extremely good service

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Location

Convenient base a short drive from Huntington Beach and close to dining and shopping. Several guests felt the area was safe and quiet, and rideshare access is easy.

Related guest reviews

10

Brenda

Aug 26, 2023

·

Stayed 1 night

My friend and i enjoyed our stay. Nice friendly place to stay. The free breakfast was a plus and plenty of free parking. The location was great , close to the beach and shopping.

8

Alice Marie

Apr 26, 2025

·

Stayed 2 nights

Clean. Good location. Free parking

8

tamara sue

May 20, 2024

·

Stayed 2 nights

Very good location and not far to beaches, Restaurants and shops. The staff very personable and helpful!

10

Patricia

Aug 9, 2024

·

Stayed 2 nights

Clean, quiet and spacious rooms. Stayed 2 nights. Long days at the beach (about 1 mile away) and a comfy bed at night. Convenient location. Free hot breakfast!

10

Neyda

Aug 3, 2024

·

Stayed 2 nights

Best Western hotels check in was fast and easy. The room was spacious and clean. In the room there is a mini fridge, hair dryer, coffee maker, full size shampoo, conditioner and body wash. The hotel is close to Huntington beach, restaurants and shopping centers. We would definitely return back.

10

Kristy

Nov 15, 2023

·

Stayed 2 nights

Easy stay in the Huntington Beach area. Very friendly and clean. They made it so easy for us. Quick Uber ride down to the beach and shopping and restaurants. Surprisingly, safe for being on Beach Boulevard. Can’t beat the price. I would definitely say there again.

10

Darcy

Nov 17, 2025

·

Stayed 5 nights

The bed was very comfortable, the amenities were great. Location was perfect, parking was easy and cold breakfast was enough to get me through the morning.

8

Michael

Mar 21, 2024

·

Stayed 1 night

Needed a one night stay, last minute. Good location, blocks from the beach. Older property, but clean, comfortable bed and quiet night's rest in the back of the building

8

Hector

Aug 8, 2025

·

Stayed 2 nights

Great staff. Not to far from Huntington Beach Pier.

8

Susanna

Oct 28, 2023

·

Stayed 2 nights

Good location

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AI-generated summary based on recent guest reviews

Dining

Breakfast experiences vary: some praise a cooked-to-order option, while others encountered limited grab-and-go bags or reduced service during renovations. A few guests reported very limited options or no hot breakfast.

Related guest reviews

10

Dave

Jul 13, 2024

·

Stayed 1 night

Clean property. Bed was a bit lumpy. Breakfast was very limited.

8

Patricia

Jul 28, 2025

·

Stayed 10 nights

They were refurbishing now. Our breakfast was the same everyday in a brown to go bag. When I asked if I could switch the apple juice for water she said no and then gave it to me anyway. Great location. Good internet.

10

David

Jun 15, 2024

·

Stayed 2 nights

The breakfast was awesome loved that they prepared the food for you the female manager was awesome the rooms were amazing everything about this place was absolutely amazing will return again!!! 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

8

barb

Aug 28, 2023

·

Stayed 2 nights

Very nice for the two night stay and price. Uber to beach for $7. I think renovated somewhat. Interesting free breakfast where you order. Eggs, potatoes, sausage, toast, breakfast burrito, coffee available.

4

Richard

Nov 19, 2024

·

Stayed 2 nights

The office and kitchen facilities are under repair so no hot breakfast was available. The elevator is also non functional so I had to take stairs to third floor. This will last three months I was told

8

shuhei

May 3, 2025

·

Stayed 2 nights

No options for breakfast

10

Elizabeth

Mar 31, 2024

·

Stayed 1 night

Great service and great breakfast.

10

Dave

Jul 9, 2023

·

Stayed 2 nights

Rooms were updated, very spacious, and clean. Excellent breakfast in the morning made to order. Highly recommend it.

10

Shirlee

Sep 8, 2024

·

Stayed 3 nights

I would definitely stay there again. It was clean, quiet and close location to the beach. Staff was friendly and helpful. The morning breakfast was great. I especially liked how the hot options were cooked to order and not just sitting there.

8

Gerard

Apr 18, 2025

·

Stayed 4 nights

Modern rooms and very clean. Disappointed that the lobby was unavailable due to construction during our stay. The staff did their best by providing a ‘to go’ breakfast each day from a small office, and there was coffee available.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$118
March	$130
April	$130
May	$147
June	$166
July	$211
August	$150
September	$109
October	$125
November	$107
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $594	16 $312	17 $119	18 $161	19 $332
20 $112	21 $148	22 $170	23 $229	24 $324	25 $294	26 $358
27 $156	28 $125	29 $133	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $297	3 $312
4 $164	5 $128	6 $128	7 $130	8 $137	9 $211	10 $206
11 $147	12 $147	13 $145	14 $144	15 $144	16 $198	17 $230
18 $149	19 $141	20 $138	21 $138	22 $138	23 $207	24 $207
25 $147	26 $147	27 $144	28 $147	29 $177	30 $207	31 $253

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Surf City

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Prices for upcoming dates