Name: The Grand at Trafalgar Square
Address: 8 Northumberland Avenue, London, England, United Kingdom, London, England, GB
Price range: $204–$499 per night
Rating: 8.55

What guests think

At The Grand at Trafalgar Square, travellers consistently praise the central, walkable location and friendly staff, while noting that rooms can feel small or dated and that breakfast pricing, limited housekeeping, and occasional AC or access issues detract.

Many guests value the quiet 24/7 lounge and floor water stations; the single self-serve laundry is useful but often busy. Service is widely described as warm and helpful, though the automated check-in and lack of consistent luggage assistance at the entrance disappoint some. Dining feedback centers on an expensive, average breakfast, with many choosing nearby cafes instead. Expect a practical base prioritizing convenience over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful perks include a 24/7 lounge, filtered-water stations on each floor and a self-serve laundry; several guests noted only one washer/dryer. Access and infrastructure drawbacks include steps at the entrance, occasional lift issues and limited ramp/assistance.

Related guest reviews

10

Scott

Sep 4, 2025

·

Stayed 3 nights

Great hotel, fantastic location, accommodating staff. Super business-friendly with many comfortable areas to work throughout.

6

Lewis

Nov 24, 2025

·

Stayed 1 night

Pros: Great location Comfy beds Quite Cons: Low ceilings Outdated decor Moist/must smell from carpets Only 1 working lift with unreasonably long wait times

10

Michael

Nov 25, 2025

·

Stayed 9 nights

I did not use the laundry service or air conditioning. Room itself was very clean. Staff was very pleasant and helpful. I especially liked the lounge that was available 24/7 for free coffee and tea.

4

Chi Hang Bobby

Jun 20, 2025

·

Stayed 4 nights

No barrier-free access at the entrance, only staircase. Variety of tea bags offered in the room is limited. Good reminder with clear signs about upcoming protest at weekends for traffic planning. Cleaning of the room will not take place at the 2nd day of the stay.

10

Dana and Stephen

Sep 7, 2025

·

Stayed 4 nights

Having water available on every floor was fabulous. The staff were all very kind and helpful. Location was perfect and the Club room was great to have coffee in. Thank you

8

Heather

Sep 2, 2025

·

Stayed 2 nights

One of the reasons I booked this hotel is because it is listed as having air conditioning. It does have ac, but it didn’t cool the room very much. The window only opened a tiny bit, so it was hot. The other reason I boooked this hotel is for the laundry facilities. I tried to wash clothes MULTIPLE times, but with one washer and one dryer in a big hotel, it was next to impossible. I wound up staying up VERY late one night to do laundry, as it was constantly occupied any other time I tried to do a load. This was a big annoyances for me since we had just gotten off a long cruise and all of our clothes were dirty. I actually wound up washing clothes in the sink the first night so we had something to wear. The location of the hotel is great and staff was super friendly and helpful. It’s a tired hotel in need of a refresh, but that’s not a dealbreaker for me.

10

Lisa

Nov 23, 2024

·

Stayed 9 nights

This hotel is in a fantastic location for sightseeing and theatre. The National Gallery and Portrait Gallery are a 5 minute walk away. Stayed with a friend for theatre and we walked to almost every theatre. are many places to eat nearby by. Really enjoyed the Club Room with comfortable chairs, stations for computers and coffee and tea. Our twin room on the 8th floor was a good size for London. We didnt’t go for the breakfast at 38 pounds per person, choosing instead to take a short walk to Pret for breakfast. The filtered water stations and recyclable bottles on every floor were a great feature. I noticed that they had a launderette which could be convenient. There was a microwave and small fridge in the room but no utensils or plates. Staff were friendly and polite. Would happily stay here again.

10

Jonathan

Jun 24, 2025

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Stayed 5 nights

We like this location with plenty of dining options close by. We could walk to the West End theaters. A bonus...if you need to do laundry, they have a self-serve station that does not require additional payment, which was very convenient. Coffee is available near the lobby as well.

10

Robert

Nov 19, 2025

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Stayed 7 nights

Fantastic location! Room clean. Staff extremely helpful and friendly. Liked the eco-conscious filtered water system.

10

Darlene

Oct 10, 2025

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Stayed 4 nights

Location is excellent! Room was clean and adequate. But you’re not there to stay in your room. The bar was big and the staff was very nice. They have a nice big living room type room with business area and sitting areas for people to enjoy self service coffee or tea and work or wait for people anytime of the day. Would definitely stay there again.

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Cleanliness

Many reports of clean rooms and public areas, but recurring complaints mention dusty carpets, dirty grout or smells. Housekeeping is not daily by default and can feel inconsistent or surcharge-based for more frequent service.

Related guest reviews

6

Natalya

Oct 18, 2025

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Stayed 5 nights

The stay was ok. Personally for me it was a bit depressing to see dirty windows, and a total nability to open a window. Altogether, it was clean in a room, but you see that the hotel was not renovated for quite a while.

10

David

Sep 29, 2025

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Stayed 4 nights

Very clean room and facilities and responsive service/ staff. Only suggestion is to make the shower curtain a little longer so water would not splash onto bathroom floor.

6

Jill

Jul 2, 2024

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Stayed 3 nights

A small rather shabby room overlooking a light well… The room is serviced only every 2 days, so we had to track down someone to obtain more toilet tissue. It was quiet and the bed was comfortable, but overall didn't seem to be in keeping with the price charged.

8

Dan

Aug 6, 2025

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Stayed 2 nights

Odd flushing toilet that took several flushes to get toilet paper down often requires a push with a stick. Even a small amount

8

Shashank

Oct 21, 2024

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Stayed 3 nights

Good hotel in a very good location. Staff helpful. Hotel is old though and the rooms are basic. Worst thing - house keeping cleaning is half assed, done alternate days (climate is an inane excuse— we clean our place every day!), and sometimes the staff “forget” to change the sheets. Nice place but won’t stay again.

8

Martin E

May 20, 2025

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Stayed 7 nights

The Grand has a terrific central location, close to many of the signature tourist destinations and theaters. The staff were very friendly and helpful. The only criticism I have is that my wife and I stayed for one week and The Grand charges extra if you want to have towel service and your room cleaned every day. Otherwise, they have different charges for different levels of service. Not very cool if you are spending a lot of money and are staying a week.

8

Ronald

Jul 25, 2024

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Stayed 7 nights

Staffs are friendly and helpful, location is convenient, walkable to Big Ben, Westminster Abbey and to London eye. Close to all the transportation. The thing that I dislike was the room is small and it has a muddy smell inside the room and inside the restroom. Stains on the bed sheets and towels.

10

Ian

Aug 4, 2024

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Stayed 2 nights

Limitations on housekeeping services. Not informed of restrictions by check-in staff. Not mentioned on website. Enjoyed our stay.overall. Very covenient for London sightseeing.

4

Tyson

Oct 23, 2025

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Stayed 2 nights

The room was not as pictured on the booking site. Room was VERY dated and dirty. Dust on all surfaces grout in shower was filthy and toilet did not flush properly. Carpet floor through out was dirty. We had stayed here for 2 nights as an in between for travel otherwise if this was any longer we would have gone to another hotel. Check in process is all self serve, the receptionist was very kind and helpful with helping us get booked in. Just a shame about the room

10

Kimberly

Oct 4, 2025

·

Stayed 3 nights

Clean room. Good service. Very good central location. Easy to get the tube. Many attractions are within walking distance

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Rooms

Rooms vary widely: many find beds comfortable and some spaces quiet, but sizes can be small or dark (basement or no-window rooms), decor feels dated, and views are often limited. AC can be loud or ineffective, and some rooms lack a fridge or safe.

Related guest reviews

6

Fiona

Jul 11, 2024

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Stayed 1 night

Fantastic location. Beds comfy. Room very dark as window was against a wall. Thought room was expensive for what it was but it was clean, nothing to shout about. Staff really friendly and helpful. Breakfast overpriced some didn't eat there.

6

Lewis

Nov 24, 2025

·

Stayed 1 night

Pros: Great location Comfy beds Quite Cons: Low ceilings Outdated decor Moist/must smell from carpets Only 1 working lift with unreasonably long wait times

10

William

Aug 23, 2025

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Stayed 4 nights

Perfect location in an historic building near Trafalgar Square, The National Gallery, and Charring Cross Station. On a tree-lined and surprisingly quiet street. Short walk to Embankment, Big Ben, Parliament, and Westminster Abbey. Rooms were a bit tight but typical for big cities. Large desk area and big screen TV. King bed was large and comfortable, not too hard, not too soft. Quiet hallways. Posh Club Room with chilled water refill and self serve espresso/coffee machines. Staff are professional and friendly. Would definitely stay here again next visit to London.

8

NICHOLAS

Jun 24, 2025

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Stayed 7 nights

Room was a little small. Alley view.

8

Sydney

Aug 18, 2025

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Stayed 2 nights

The location was perfect for sightseeing. Staff were friendly and helpful. Room was clean and had AC which was perfect for the hot summer weather. There are water bottle refill stations on every floor which was a good touch. The only odd thing is that the room had no fridge or safe; otherwise it had everything we needed.

4

Lorraine

Sep 23, 2024

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Stayed 1 night

We have stayed in this hotel every time we visit London and have always had a good experience. However on this occasion we were given a room below street level which had no window. Due to the room location we were also disturbed by the constant rumble of tube trains every few minutes. Staff were also not very welcoming on this occasion. We do feel that it has gradually deteriorated since we first stayed there and will stay elsewhere in future. Having said that, it is in a great location for a lot of tourist attractions and does offer some good facilities such as club lounge and gym.

8

David

Sep 29, 2025

·

Stayed 1 night

When you book the standard room…don’t be surprised if your put in the basement. The room was similar to the above ground rooms….but after staying there for 5+ times, I was surprised that they had rooms in the basement

6

Kenneth

Jun 1, 2025

·

Stayed 4 nights

We stayed here last September and loved it. Coming back to London for another visit, it was a no brainer to stay there again. our room this time was awful! The small window opened up into an airshaft with the sounds of what seemed to be a working kitchen. We were told that this was the only room available. At least we knew that the location was good for us. The night before we were to checkout, we were told that all the streets were going to be closed in the morning and we would have to walk 3-4 blocks with our luggage to get a cab. Why we were never told this until the last minute is still a puzzle. In the morning, after checking out 3 hours early, we go outside only to find out that only our street was closed and we got a cab on the corner. Between the room and the nastiness of the staff, a third visit will never happen. Amazing on how everything changed over a 7 month period.

10

Gretchen

Nov 6, 2025

·

Stayed 4 nights

Location was great - not too far from underground stations, theaters, historical sites, and pubs/dining. Staff was very friendly and helpful. Room was clean and quiet with comfortable beds; in room entertainment options could be better (pay movies or option to login to netflix). The only disappointment was the on site breakfast. It was very expensive with no freshly made options (omlette station, etc). Website listed smoothies and other items that were not available. $70 USD for 2 guestspeople.

6

Alison

Nov 30, 2025

·

Stayed 1 night

Air con v loud no view

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Service

Staff are frequently praised as friendly, professional and helpful. Downsides include automated/self-serve check-in, limited luggage help, and occasional miscommunication or rudeness in the bar/restaurant.

Related guest reviews

10

Jeffrey

Sep 2, 2025

·

Stayed 4 nights

The staff was amazing from check-in through departure, consistently very helpful, upbeat, and professional. The common areas are very lovely, with the lounge being an especially beautiful and inviting amenity. The location couldn't be better, just a few steps from Trafalgar Square and the National Gallery and the Charring Cross Tube Station and a few blocks from the Thames, Big Ben, Parliament, Westminster Abbey, Buckingham Palace, Saint James Park, Covent Gardens, and the Theatre District. There are wonderful restaurants every few steps. Stay here. You will be glad that you did.

2

Daniel

Nov 23, 2025

·

Stayed 1 night

The stay was disappointing. I had planned a lovely trip to central London with my partner, but from the very beginning everything felt wrong. Check-in lacked any personal touch — it was generic and completely automated. The room itself was of a very low standard, especially considering the price for one night. The bed was unstable, and after reporting it we ended up changing rooms three times. This wasted a lot of time and caused unnecessary stress, which ultimately affected the mood for both of us during what was meant to be an enjoyable stay. Even the final room had an unstable bed, leaving me anxious that it might break. Overall, it was a very poor experience — I’ve had better standards at a Travelodge.

6

ARMINIO

Jul 25, 2025

·

Stayed 3 nights

Great location, but it’s not the only hotel there. Property needs a serious makeover, it feels outdated. Nobody to help you with the luggage when you get out of your cab. No doorman. No ramp, you have to carry your luggage up the front steps. There is a lift in front for handicap access, but it’s locked and no one visible to assist. What are you supposed to do? Leave your luggage unattended in the street and go inside to the lobby to ask for help???

10

Maria

Sep 2, 2025

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Stayed 4 nights

Perfect location, near to museums, ameniti3s and transit hubs. The hotel is beautiful, and te team professional and helpful. Highly recommended!

6

Noel

Sep 28, 2024

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Stayed 3 nights

Reception staff very professional & attentive but had mixed experiences at the Bar. On the last night a bar person an Indian Girl, I think her name was Vashine very abruptly told us we couldn’t sit at the bar or in the bar area as there was a private booking - this was 10pm. Was shocked & taken aback as we had sat there the previous 2 nights. I said we were staying at the hotel to which she rudely responded that the bar was nothing to do with the hotel. A barman came over to us & apologised for her rudeness. We sat near the exit door for a few moments. Disgusted ..paid £1,100 pound for a 3 night stay & wont be returning.

10

Stacy

Sep 1, 2025

·

Stayed 3 nights

We had a great stay! The whole front desk staff was very helpful with any questions we had about transportation and they were all very friendly. The hotel is in a great spot, close to the underground and some great must see tourist spots. Would stay there again!

6

Christopher

Mar 1, 2025

·

Stayed 1 night

Check in was good although I was told online that I would receive a keycard to my Apple wallet and would not need to check in again. So when I got there they couldn’t find my booking and I had no keycard. Rectified quickly but a faff. Room ok but nothing special. Didn’t have the best nights sleep as quite noisy and uncomfortable.

10

vladyslav

Sep 1, 2025

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Stayed 3 nights

Staff is amazing. I’d like to recognize Mathew, and others. Super team!

10

MaryAnn

May 28, 2025

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Stayed 2 nights

Staff was very friendly and helpful—Lima especially. Hotel was in a fantastic location! Most iconic tourist destinations were within walking distance. Loved the free coffee bar with and lounge area for hotel guests—a beautiful room to plan your day or recharge after being out and about. Just an all-around great stay

10

Navita

Aug 7, 2025

·

Stayed 3 nights

We recently stayed at this property during our visit to London and would totally recommend this hotel for your stay in London. Nalin greeted us on day one and always remembered to say hello. He took great care in ensuring our stay was comfortable and enjoyable! Thank you Nalin!

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Location

Exceptionally central by Trafalgar Square with easy access to multiple Tube stations, theatres and major sights; highly walkable and generally safe.

Related guest reviews

10

BRYAN

Nov 22, 2025

·

Stayed 3 nights

Awesome hotel for a reasonable price near Trafalgar square.

10

Nancy

Mar 17, 2025

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Stayed 6 nights

Nice & safe hotel in a central area of London that is across street from the underground “tube” Embankment station & walkable to many key highlights of London

8

Joanne

Aug 11, 2025

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Stayed 1 night

Great location for sightseeing.

8

STEPHEN

Aug 17, 2025

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Stayed 5 nights

Very centrally located in the city center.

10

William

Aug 23, 2025

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Stayed 4 nights

Perfect location in an historic building near Trafalgar Square, The National Gallery, and Charring Cross Station. On a tree-lined and surprisingly quiet street. Short walk to Embankment, Big Ben, Parliament, and Westminster Abbey. Rooms were a bit tight but typical for big cities. Large desk area and big screen TV. King bed was large and comfortable, not too hard, not too soft. Quiet hallways. Posh Club Room with chilled water refill and self serve espresso/coffee machines. Staff are professional and friendly. Would definitely stay here again next visit to London.

10

Robert D

Apr 14, 2025

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Stayed 5 nights

Excellent location with very friendly and helpful staff. Clean, quiet rooms. Breakfast mediocre but several excellent alternatives within short walk.

10

Ainsley

Apr 27, 2025

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Stayed 4 nights

Great location in the heart of London. Walkable to two major stations and several London highlights! Would highly recommend!

10

Fernando

May 17, 2025

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Stayed 1 night

The best London location

10

Kimberly

Oct 4, 2025

·

Stayed 3 nights

Clean room. Good service. Very good central location. Easy to get the tube. Many attractions are within walking distance

10

Pamela

Feb 27, 2025

·

Stayed 7 nights

The perfect location!! Enjoyed our stay very much!

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Dining

On-site breakfast and restaurant offerings are often viewed as expensive and average, with some positive experiences. Many guests instead eat at nearby cafes and restaurants.

Related guest reviews

6

Stuart

Nov 1, 2024

·

Stayed 1 night

Nice hotel; vamped up a bit in the pictures but a perfectly reasonable hotel. A bit pricey, but you’re paying for location mostly (literally seconds walk to Trafalgar Square). Rooms uninspiring; bland and basic and we had a fantastic view of an air conditioning unit that masked the London skyline! Overall, you’re going to pay lots for a London hotel; this is about in line price wise. Breakfast V expensive (£28 pp for a full English so recommend going out for brekkie!)

8

Jerenda

Jul 12, 2025

·

Stayed 2 nights

Check in was easy and the staff was friendly. They held our bags for us while the room was being prepared so we could go out and enjoy the town. The room air conditioning did not blow as cool as we would have liked, making the room a little stuffy in summer. Would have preferred to have the room made up every day but that was not offered. We felt the price of breakfast was too spendy, so we just ate at local restaurants close by. It was a very walkable area and close to the underground which made getting around easy.

10

hans

Jun 2, 2025

·

Stayed 10 nights

Centrally located with nice working facilities, clean rooms and a helpful staff. The bar and restaurant are not much (although in a great space) but there are plenty of alternatives in the area.

8

EILEEN

Oct 25, 2024

·

Stayed 8 nights

Very nice Great location Breakfast crazy expensive so we ate at Cafe Concerto next door for over half the price

10

stuart

Dec 7, 2024

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Stayed 2 nights

Front desk service was excellent. Check in smooth, fantastic location right near Trafalgar Square. The customer service was first rate from the time we checked in until when we left and stored our bags for a few hours. Only negative was breakfast, when we were scolded by the bartender for looking at our laptop to try to plan our day. That was not a great look from the hotel. Otherwise everything was great.

8

Peter C

Oct 24, 2025

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Stayed 3 nights

The steaks were very average and chewy

8

Garry

May 2, 2025

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Stayed 6 nights

The location of this hotel was awesome. Walking distance to so many attractions. The staff were friendly & accommodating. The room was clean but quite dated. The staff @ the restaurant were polite & efficient, however the food wasn't very good (cold and poor selection). There are several restaurants within a short walk that served delicious more affordable breakfast and dinners. Overall however I would recommend this hotel.

8

John

Mar 2, 2025

·

Stayed 2 nights

It's a beautiful hotel, well maintained, and in an excellent location. Trafalgar Square is close to theaters, shopping, and sites. The staff is very helpful and warm. My only warning is to avoid the breakfast. It's about $40 per person for the full English breakfast.

10

Gretchen

Nov 6, 2025

·

Stayed 4 nights

Location was great - not too far from underground stations, theaters, historical sites, and pubs/dining. Staff was very friendly and helpful. Room was clean and quiet with comfortable beds; in room entertainment options could be better (pay movies or option to login to netflix). The only disappointment was the on site breakfast. It was very expensive with no freshly made options (omlette station, etc). Website listed smoothies and other items that were not available. $70 USD for 2 guestspeople.

10

David

May 25, 2025

·

Stayed 3 nights

Breakfast at hotel's is very expensive!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$204
February	$228
March	$251
April	$276
May	$309
June	$343
July	$324
August	$233
September	$320
October	$303
November	$307
December	$331

Su	Mo	Tu	We	Th	Fr	Sa
				1 $324	2 $307	3 $371
4 $257	5 $330	6 $433	7 $462	8 $356	9 $332	10 $376
11 $237	12 $334	13 $474	14 $474	15 $426	16 $327	17 $347
18 $220	19 $328	20 $391	21 $398	22 $291	23 $249	24 $290
25 $208	26 $260	27 $294	28 $290	29 $321	30 $270	31 $266

The Grand at Trafalgar Square

Prices for The Grand at Trafalgar Square

Monthly average prices

About this property

Location

Room options

Superior Room

Classic Room

Superior Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Room, Accessible

Standard Room

Suite, Kitchenette (One Room)

Standard Room, 2 Twin Beds

Guest reviews of The Grand at Trafalgar Square

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Grand at Trafalgar Square

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $337	22 $422	23 $499	24 $321	25 $281	26 $305
27 $204	28 $325	29 $420	30 $355