Is parking available at the property?

Free self-parking is available on-site. There are limited parking spaces, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays and weekends from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The hotel is located in Rowland Heights, within a 15-minute drive of California State Polytechnic University, Pomona and Brea Mall. It is approximately 10.1 miles from Fullerton College and 10.3 miles from California State University, Fullerton.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 12.00 per day, subject to availability. Advance request is recommended for rollaway beds.

Best Western Plus Executive Inn in Rowland Heights

Average nightly price at Best Western Plus Executive Inn Rowland Height City of Industry by month, last 12 months (USD)
Month	Average price
January	US$128
February	US$136
March	US$135
April	US$141
May	US$143
June	US$139
July	US$133
August	US$129
September	US$128
October	US$137
November	US$128
December	US$123

What guests think

At Best Western Plus Executive Inn, travellers consistently praise the friendly staff, clean rooms, and convenient location near restaurants and the freeway, while repeatedly warning that freeway‑facing rooms can be very noisy, affecting sleep for some guests.

Many found parking safe and handy, and several appreciated in‑room amenities like a fridge and microwave. Breakfast is widely liked for options and quality, while housekeeping is scheduled less frequently and a few mentioned odors, pests, or maintenance issues. Overall, expect a clean, good‑value stay if you choose a room away from the freeway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently note safe, ample parking and EV charging; security presence felt reassuring. A few mentioned pool or hot tub cleanliness issues and occasional facility hiccups like a slow elevator or a broken laundry dryer.

Related guest reviews

8

Brook

10 Oct 2025

·

Stayed 2 nights

Parking & breakfast was fine

8

Marjon

29 Mar 2024

·

Stayed 1 night

Stayed for a night. The room is ok and breakfast was fine. I like the free charging for my Tesla. The staff was very helpful.

10

James

25 Jul 2024

·

Stayed 2 nights

I like the safe parking. Liked the help of the staff. Only issue did like was hot tub was not clean as outside and stuff blew into it. And there was no skimmer near by to remove it. But other than that a great stay.

10

Yan

13 Apr 2025

·

Stayed 3 nights

The staff at front desk was very friendly and patient, the parking was safe, the room was clean enough, and the location was very convenient that you can walk to many restaurants. Recommended, definitely will stay again.

10

nancy

18 Mar 2025

·

Stayed 2 nights

Everything here was great. The staff was amazing! Something unique was this: our bedroom door needed to be pulled shut with a little extra pressure and we knew this from the night we arrived. However, on our second night, we returned very late and tired from the wedding we attended and must not have pulled it all the way shut. We got a call from the front desk stating security noticed this and we were able to secure our door. This felt safe and secure for me as I always travel alone with my young child. As a single mom traveling everywhere, it was so nice to feel taken care of! Anyone else might have just kept walking so needless to say I was impressed and so thankful!! The breakfast was amazing, the jacuzzi was perfect and even the gym had exactly what we needed. Highly recommend! There was a specific staff up front, Gio, sweetest ever!

10

Michelle

21 Jul 2024

·

Stayed 1 night

This hotel is Tesla friendly.

10

Stephen

15 Dec 2023

·

Stayed 2 nights

Staff was very professional and helpful. Facility was very safe with good lighting and security cameras. Parking was abundant with onsite security for the parking lot overnight. Room was clean and fresh. Clean meaning... linens were starch white. tv remote, alarm clock and surfaces thoroughly cleaned. No dust on sprinkler heads in ceiling, top of dresser, top of head board. Filters in AC unit were brand new. Convenient location adjacent to highway.

10

HONGYANG

7 Jan 2023

·

Stayed 19,358 nights

Stayed here for new years. Had plenty of parking and is walkable to the plaza next door with tons of food. This is by a main road so you will hear cars though. I thought this was a good value for the room.

6

Chien ni

7 Aug 2025

·

Stayed 2 nights

It is much better after renovation. Bedding and towels are good. Room is clean and no smell. Window AC is not as loud as before. It is convenient to have grocery shopping and restaurant within walking distance. The other stores are nearby. The elevator in the middle of building is very slow and does not go down to the first floor from the 3rd. Ice machine on the 3rd floor has not been working for a long time, it is very dry. Because the property is near freeway, it is super loud. There is no where on their website indicating that Business room is facing street, and standard room is facing freeway, for people to choose quiet room. I did not know until upon check in. Other than cannot sleep at night due to freeway noise, the room is good with K cup machine, hot pot, microwave, and big fridge.

6

Surya

20 Dec 2024

·

Stayed 6 nights

Housekeeping services was horrible. They only take out trash and change your towel daily. Room cleaning done every 4 days. That is ridiculous. Laundry dryer was broken 1 out 2 for the 6 days we were there. Not repaired. Laundry roo. Was filthy.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and public areas. However, several reported odors or pests and highlighted infrequent housekeeping (room cleaning every few days), leading to mixed experiences.

Related guest reviews

2

Erick

4 Jun 2024

·

Stayed 1 night

The experience was horrible woke up with bed bug bites , didn’t give us the option to change rooms, and when I notified the staff, they were argumentative and rude. Claimed to be cleanly yet the bed skirt had seminal fluid of some sort on it and they said they don’t clean those

4

Kong-Chen

14 Jun 2024

·

Stayed 1 night

Bad odor in the room. The room facing highway is very noise. It is not a hotel worthy any second stay.

10

Sylvia

27 May 2025

·

Stayed 2 nights

Very clean room.

6

Wai

23 Aug 2024

·

Stayed 2 nights

Ants on bed. Flies in the bathroom. Housekeeping needs improvement.

4

Liz

12 Mar 2023

·

Stayed 3 nights

The housekeeping service is almost non-existent: they don’t make the bed unless you stay 4 nights; although they do change the towels, staff don’t even bother to check if the room door is closed when the leave the room. We came back to find our room unlocked on two occasions — we thought it was us the first time, so we made double sure the next day. Management is slow to respond and when we told them the fridge froze all our food they refused to compensate us for that loss.

6

Claudia

20 Aug 2024

·

Stayed 5 nights

Our hotel room smelled very muggy. The carpet had a pretty big brown spot. They "Go Green" so your bed doesn\'t get made and your bed sheets don\'t get changed until the 4th day. The pool was not clean. Staff was very friendly.

8

Ruben

18 Oct 2025

·

Stayed 2 nights

Clean rooms, bedding and bathrooms. Very comfortable

6

Surya

20 Dec 2024

·

Stayed 6 nights

Housekeeping services was horrible. They only take out trash and change your towel daily. Room cleaning done every 4 days. That is ridiculous. Laundry dryer was broken 1 out 2 for the 6 days we were there. Not repaired. Laundry roo. Was filthy.

10

Daphnée

9 Jul 2025

·

Stayed 8 nights

Very clean and great staff

8

Melissa

6 Sept 2023

·

Stayed 1 night

I had 2 conjoined rooms both with 2 queen beds. The second room we stayed in had bed bugs. My daughter, her husband and myself woke up with bites on our legs and arms. My 1 year old grandson was the only one who didn't get bitten but that was because he slept in his play pin. But overall check-in, the service and everything else about the place was good. It happens. I don't think anyone will find a hotel that is 100% perfect.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and well equipped with useful appliances like a microwave and fridge. Freeway‑facing rooms can be extremely noisy; selecting a street‑facing room helps, and a few guests felt the property is older despite some updates.

Related guest reviews

2

Maria burnes

3 Apr 2023

·

Stayed 1 night

Very noisy, could not sleep.

6

Sorin

3 Jun 2024

·

Stayed 1 night

Located near the highway all the rooms facing that way are very noisy I could not slip from the cars noise

6

Kate

29 Aug 2025

·

Stayed 1 night

Everything was great except for the room location. If you get a room facing the freeway you need earplugs. It is comically loud.

10

Jawad

24 Jan 2025

·

Stayed 1 night

Exceptional experience. Extremely clean rooms with nice amenities (microwave, fridge, shower gels/shampoos). Located right off the freeway near gas stations and Asian markets which were fun to explore. Overall great stay for the price!

8

Shio

28 Jul 2025

·

Stayed 1 night

Hotel room is good but I did choose the wrong room because noise from free way.

6

YIZHEN

11 Oct 2024

·

Stayed 1 night

The staff was very friendly, but I wasn’t aware that I had booked a room next to the freeway. I’m not someone who is usually sensitive to noise, but unfortunately, I didn’t get a chance to rest due to the constant noise. I could hear every car passing by and even other guests flushing the toilet or taking a shower. The location is very convenient, and the staff is helpful, but I could barely get any rest without my AirPods. Be careful when selecting your room type when booking.

10

Jason

28 Jul 2024

·

Stayed 2 nights

I really love all the kitchen appliances supplied at this place

8

ETSE JOEY

23 Jul 2025

·

Stayed 1 night

Excellent location. The freeway can be loud.

4

Harvey

25 Nov 2025

·

Stayed 2 nights

Traffic noise from the Freeway was horrendous. We did not sleep at all the first night even after "upgrading" to a quieter room. I was surprised that in order to get a quieter room, we had to pay extra for an upgrade. The fact that noise can potentially keep us from sleeping should've been listed for each room so that customers can make an educated choice. Having said that, that was the only issue with the hotel The staff and everything else was excellent. I just wish I knew about the noise and different level of noise depending on how much we were willing to pay was made public before we booked the hotel.

6

Chien ni

7 Aug 2025

·

Stayed 2 nights

It is much better after renovation. Bedding and towels are good. Room is clean and no smell. Window AC is not as loud as before. It is convenient to have grocery shopping and restaurant within walking distance. The other stores are nearby. The elevator in the middle of building is very slow and does not go down to the first floor from the 3rd. Ice machine on the 3rd floor has not been working for a long time, it is very dry. Because the property is near freeway, it is super loud. There is no where on their website indicating that Business room is facing street, and standard room is facing freeway, for people to choose quiet room. I did not know until upon check in. Other than cannot sleep at night due to freeway noise, the room is good with K cup machine, hot pot, microwave, and big fridge.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and helpful. A minority reported check‑in problems, slow or unhelpful responses, or communication issues.

Related guest reviews

4

Tory

5 Dec 2022

·

Stayed 19,330 nights

Check in was Rough, check out was Better

10

Robert

11 Apr 2024

·

Stayed 1 night

The registration and breakfast employees were very attentive and professional. All areas, public restroom, office, cafe, perimeter of property, my room, parking was all very clean. Very appreciative of the amenities in my room as well. The fridge was big enough to hold my cooler foods, as well freezing my cooler ice pack. It was a very pleasant surprise that this hotel made my trip such an awesome experience. I almost lost faith in hotel service from traveling this past year across the US with such poor quality hotels. Thank you for your dedication.

10

Melvin

18 Aug 2025

·

Stayed 1 night

Central to everything. Staff were extremely professional and polite.

10

Jessica

24 Jan 2025

·

Stayed 1 night

The staff were welcoming and provided clear instructions. I woke up late and got to the breakfast area at 9:30am but the worker was super sweet. She let me get what I wanted and even came out with stuff from the kitchen to offer me. She was super sweet.

4

Liz

12 Mar 2023

·

Stayed 3 nights

The housekeeping service is almost non-existent: they don’t make the bed unless you stay 4 nights; although they do change the towels, staff don’t even bother to check if the room door is closed when the leave the room. We came back to find our room unlocked on two occasions — we thought it was us the first time, so we made double sure the next day. Management is slow to respond and when we told them the fridge froze all our food they refused to compensate us for that loss.

4

Rae

14 Feb 2024

·

Stayed 2 nights

We want to check out 1 day early and the property manager makes it sound like Expedia is the decision maker and Expedia does not allow refund. When in fact, we verify with Expedia and the Best Western corporate office that the property manager is the decision maker. It’s okay to not allow refund, but it’s not okay to lie and not take the responsibility. We talked to him upon check out and he finally acknowledged that he is the one who decides not to give any refund. Expedia did everything in a timely fashion and tried to help us as much as they could.

10

Ivan

15 May 2025

·

Stayed 1 night

Front desk was awesome

10

Nataly

1 Jun 2025

·

Stayed 2 nights

I really enjoyed my stay here. It was clean, safe and the staff was wonderful.

10

Christie

21 Jul 2024

·

Stayed 1 night

Check-in/Check-out was easy. Great customer service. Friendly attitudes upon arrival and when we left. Breakfast was awesome!

2

Aasim

18 Dec 2022

·

Stayed 19,343 nights

Staff was unhelpful and unreasonable.

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AI-generated summary based on recent guest reviews

Location

Very convenient for dining and shopping with easy freeway access and proximity to local markets. Some traffic and freeway noise is noted.

Related guest reviews

10

Jawad

24 Jan 2025

·

Stayed 1 night

Exceptional experience. Extremely clean rooms with nice amenities (microwave, fridge, shower gels/shampoos). Located right off the freeway near gas stations and Asian markets which were fun to explore. Overall great stay for the price!

10

MARIDSA

4 Apr 2024

·

Stayed 1 night

Very busy streets but a lot of eating options within walking distances.

8

Warren

2 Mar 2025

·

Stayed 2 nights

Hotel older properly but well maintained. Since it is right next to the Pomona freeway there is significant highway noise, but tolerable when the door is closed. Walkable to an Asian shopping mall and Ranch 99 supermarket so very conveniently located. Hotel very convenient to Walnut, City of Industry. We liked this hotel and would stay again because of location.

10

Maria

16 Jun 2025

·

Stayed 2 nights

Easy fwy access and lots of shopping/restaurants at walking distance.

8

Henry

6 Aug 2024

·

Stayed 4 nights

Convenience to nearby shopping and dining.

10

Kai-chi

2 Jul 2025

·

Stayed 4 nights

Recommended 80 out of 100. Since the location is quite convenient.

10

Tet S

28 Sept 2024

·

Stayed 4 nights

Good location, close to restaurant, grocery area, very clean and friendly staff.

10

HONGYANG

7 Jan 2023

·

Stayed 19,358 nights

Stayed here for new years. Had plenty of parking and is walkable to the plaza next door with tons of food. This is by a main road so you will hear cars though. I thought this was a good value for the room.

8

Michael

19 Feb 2023

·

Stayed 2 nights

The hotel is located within close proximity to the interstate/highway. Was a little noisier than I expected. Didn't matter too much as we were using it for sleeping, bathing and breakfast before we headed to Disneyland.

8

Harris

25 Oct 2025

·

Stayed 2 nights

Great location

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is generally enjoyed, with good options and attentive breakfast staff. A few guests found it average.

Related guest reviews

10

Anthony

4 Nov 2023

·

Stayed 2 nights

Breakfast was great and the breakfast staff was Amazing!!

10

Roshni

3 Jul 2024

·

Stayed 1 night

room was nice and clean staff was friendly breakfast was awesome

10

Becky

16 Mar 2024

·

Stayed 1 night

Easy checkin, very clean rooms and several restaurants within walking distance.

10

Jawad

24 Jan 2025

·

Stayed 1 night

Exceptional experience. Extremely clean rooms with nice amenities (microwave, fridge, shower gels/shampoos). Located right off the freeway near gas stations and Asian markets which were fun to explore. Overall great stay for the price!

10

AMY

26 May 2025

·

Stayed 1 night

Breakfast was really good. Options were many!

10

Jessica

24 Jan 2025

·

Stayed 1 night

The staff were welcoming and provided clear instructions. I woke up late and got to the breakfast area at 9:30am but the worker was super sweet. She let me get what I wanted and even came out with stuff from the kitchen to offer me. She was super sweet.

6

Steve

16 Jun 2023

·

This is a lower end Best Western than most, nothing is wrong with it - It was priced reasonable - But it was a motel no interior hallways. The rooms were a bit small (not bad). Breakfast was below most Best Westerns I've stayed in. Staff was wonderful and attentive. It would be nice to see a newer style building or lose the "executive" in the name.

8

Rachel

12 Nov 2024

·

Stayed 1 night

I had a 1 night stay but the waffles made my whole night

10

Christie

21 Jul 2024

·

Stayed 1 night

Check-in/Check-out was easy. Great customer service. Friendly attitudes upon arrival and when we left. Breakfast was awesome!

8

Joan

17 Apr 2025

·

Stayed 2 nights

The property is clean, next to a busy freeway. The staff are friendly and considerate. There’s 2 ladies I’d like to mention. Vivien and Alma who work in housekeeping and were in the breakfast dining room. Their service was excellent Very friendly and polite. Vivien even showed me how to make my waffles with the waffle machine. During breakfast time. There’s a buffet breakfast. Benjamin who was on reception is very nice and polite. All staff who we met were lovely. Because our rooms were on the side of the freeway there were even earplugs provided in the bedside draws. We had a good nights sleep.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $129	4 $127	5 $134	6 $138	7 $143
8 $133	9 $133	10 $133	11 $142	12 $159	13 $171	14 $151
15 $133	16 $142	17 $146	18 $134	19 $134	20 $143	21 $143
22 $134	23 $134	24 $134	25 $134	26 $133	27 $143	28 $143
29 $134	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $133	3 $143	4 $160	5 $160
6 $133	7 $135	8 $135	9 $133	10 $133	11 $143	12 $143
13 $133	14 $135	15 $136	16 $134	17 $134	18 $143	19 $144
20 $133	21 $133	22 $133	23 $133	24 $133	25 $143	26 $143
27 $134	28 $134	29 $134	30 $133	31 $161

Best Western Plus Executive Inn Rowland Height City of Industry

Prices for Best Western Plus Executive Inn Rowland Height City of Industry

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Junior Suite, Multiple Beds, Balcony

Business Room, 2 Queen Beds, Refrigerator & Microwave

Business Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Junior Suite, 1 King Bed, Balcony (With Sofabed)

Standard Room, 2 Queen Beds (Freeway Side)

Guest reviews of Best Western Plus Executive Inn Rowland Height City of Industry

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Executive Inn Rowland Height City of Industry

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