Hotel Presidente

We stayed here one night just before leaving Costa Rica. The hotel is beautiful and has charm—from the hanging plants to the typewriters, calculators, and telephones in the lobby…it’s just a quaint hotel. We loved the lobby area as it had a variety of seating areas and they offer coffee, tea, water (hot and cold), and milk throughout the afternoon and evening. Our room was quiet and clean and comfortable…everything we needed for a great night’s sleep. We would definitely stay here again!

Hotel was cool. Breakfast was good. Rental car was stored in a safe parking lot. Room was very comfortable. Excellent stay. The neighborhood didn’t feel very safe, in general. Especially at night.

Absolutely stunning property but definitely missed a pool and spa service. Loved that the property was well secured and offered a beautiful restaurant on site.

Really elegant city hotel in the middle of San Jose. Walking distance to the National Museum. Shout out to Daniel at the front desk, who was exceptionally helpful in getting us to and from the airport. Note: the airport transfer is not free, it is $45 each way. We were unaware of this and might have chosen a different hotel if we had known. There is no gym or pool, as you might expect from a city hotel. This was fine with us as we were just stopping for one night in transition.

Good option for downtown. Rooftop bar/restaurant is its best asset.

there is no pool, and only one Restaurant which only opens at 3pm for dinner.

Zentral gelegen. Valet Parkservice. Sehr schmackhaftes Frühstücksbuffet. Sauberes Bad-Rillstuhlstuhl zugänglich

Excellent hotel. An oasis in the middle of San Jose. Valet parking, clean room and bathroom, comfortable beds, food was excellent, great location to explore San Jose museums and national theater was perfect. The staff was friendly, helpful and knowledgeable in the history of the hotel. Highly recommended!

There was some construction going on that made us switch rooms and we had issues with our door lock.

Excellent hôtel à tous points de vue. Ne manque qu'une piscine

Very clean funky hotel with great Resturant

Very clean. Friendly staff. Great breakfast buffet. Very comfortable bed.

Excelente limpieza y muy bien ubicado

The rooms are very outdated, and the photos online did not accurately reflect what we experienced. On our first night, we discovered that the bed sheets were damp, and when pulling back the comforter, we found visible stains that looked like dirt or makeup. This prompted us to look around more closely, and we noticed a general lack of cleanliness dust was everywhere, including on the fire alarm directly above the bed (we took photos). Since we arrived late at night, we stayed for one night but decided to check out the next day, even though we had booked two nights. When we explained our concerns to the staff and requested a refund for the unused night, we were told to go through Expedia. However, when Expedia reached out to the hotel, the manager refused our refund request. At checkout, we even showed the front desk attendant the photos of the dirty comforter, but instead of acknowledging the issue, they simply said it would be changed and still denied a refund. The only positive aspect of our stay was the breakfast, which was genuinely good. Unfortunately, the overall experience, poor room conditions, lack of cleanliness, and unhelpful customer service does not justify the $300+ per night rate. We would not recommend this hotel.

Very unsafe outside. Poor service at restaurant, rooms are not clean, tv doesn’t work, no water offered, 9.00 USD if you want any. Very very outdated

Lovely lobby and common areas. Secure parking. Plain and very simple but clean rooms. Great breakfast. Area was not safe for us to go out for a drink at 10pm Saturday night and the hotel bar was closed.beautiful plants throughout the property.

Great location for a great hotel, staff is super nice and helpful, rooms are very pretty and clean, food was very good... Definitely be back whenever we're in San Jose

Very clean rooms and nice staff!

Excellent hotel. An oasis in the middle of San Jose. Valet parking, clean room and bathroom, comfortable beds, food was excellent, great location to explore San Jose museums and national theater was perfect. The staff was friendly, helpful and knowledgeable in the history of the hotel. Highly recommended!

We really enjoyed the large and very comfortable beds and the best shower. The hotel was very cool and the staff super friendly and attentive. I highly recommend Hotel Presidente in San Jose. Great location.

Room clean but tiny and spare

The hotel staff are very nice and professional. My problem was Room 500 (The Loft) had the bed on a platform about five feet above the floor which required going up 5-6 step stairway to get to the bed. No night table for glasses, phone, etc. Only one way to get into the bed so the entrance needed to be choreographed as to how and when to get into and out of the bed for two people. The TV was under the bed with shag rug and bean bag chairs so we had to crawl under the bed to watch TV, which had such a low volume that we could barely hear or understand the movie dialogue. The room is not good for seniors due to these issues.

Nice hotel and location. Rooms need improving, not all rooms had a bedside lights or sofa, vanity stuff etc. The best thing about the hotel was the rustic lobby entrance. It was stunning, shame the theme didn’t follow through in the rooms

The TV in the room didn’t not really work, no channels working well and sound bad.

Stort, flott og rent rom med enormt bad og god seng

We didn’t enjoy our stay. The lobby and the employees were nice. However the rooms are in desperate need of an upgrade. The bed and pillows were not comfortable. Also the bathroom was outdated, the faucet sprayed all over and the closet was missing a door. We expected more from the hotel and wish we would have stayed somewhere else.

We splashed out and stayed in the Elegant Gentleman room. It was huge and definitely we didn’t have to worry about where to put our cases! However, despite the size of the room there was no wardrobe to hang clothes which seemed a bit ironic given the name of the room! The room was comfortable though with a view over to the mountains. Breakfast was good - buffet with lots of choice. Wifi was rubbish and the shower was quite weak and took ages to get hot - after finally working out where hot was. Also I didn’t like the manager (?) on reception. I asked him a question about San Jose and before he answered he wanted to know our room number and then i had to confirm my name and then he couldn’t answer the question anyway!

Otel loby ve heryere yakınlığı çok iyi Çalışanlar çok yardımcı ve güleryüzlü Ancak odalarda klima sorunlu, ön taraf odalar çok sesli,

The room was nice, the shower was great, however there was no windows. The breakfast was very average

Very trendy hotel. The room was very clean but a bit noisy, nevertheless we slept well

Everyone is nice and attentive, very helpful when needed.

The service is outstanding. Anything we asked we got. Front desk agents were all friendly and personable! The best customer services we have experienced of all our hotel stays.

Great Hotel in central location for exploring the city. Lots of food and shopping areas nearby, walkable to most places. Staff were very professional and helpful.

Roof top restaurant was lovely, unfortunately our stay was ruined by multiple issues checking in followed by, despite asking on check in about booking the shuttle and being told I could do it in the morning, to not being able to do it in the morning as it needed to be reserved 24hrs in advance ?? It would have been 24hrs in advance if they had booked it as I requested on check in. The rooms shown on Expedia are nothing like the room we were given, I was hoping for a smart boutique style hotel / room as per the photos and ended up with a very standard hotel room with no English channels on the TV or the ability to stream . Aside from the restaurant I was pretty disappointed

The room was fine, and the location was great, but the staff was cold compared to other places we stayed, and it felt like they were being intentionally unhelpful. Room service was not available (multiple dead ends on phone calls) and the airport shuttle was 3x the cost of an Uber. Breakfast, however, was very good, and considering the location, it all probably worked out fine.

All team are going above and beyond to accommodate needs of clients during stay.

Staff was efficient and extremely friendly. Room was renovated and spotless. Breakfast buffet had many delicious choices and location of hotel is excellent for exploring the old city centre.

Excellent choice for leisure snd business. Convenient, nostalgic,& charming. Outstanding staff & service !

I can’t say enough good things about this hotel. The staff was amazing. We bookended our vacation in Costa Rica by staying a night at both ends of it at the Hotel Presidente. We flew in to San Jose and then traveled to other cities. San Jose doesn’t have much to offer. However, this property really stands out and provides their guests with an actual experience. I wish I could remember the names of the team members who helped us out. They were so friendly and accommodating. I was in CR with friends to celebrate my 50th bday and they really made it special. They put amazing amenities in our room—both times. I never would have expected it, but it was such a nice touch. Their attention to detail was spectacular. When we drove up, it was pouring out. They greeted us at the car, gave us umbrellas, and helped us in with our luggage. The check in process was quick and easy. The front desk staff was incredible. They provided dining suggestions and helped us with directions. What made this place really stand out was how they handled a negative situation. Our room had been recently painted and it still had a very strong paint smell. I asked if there was a way to change rooms (I never want to be that guy)—even if it was a room downgrade. They gladly switched us, and actually upgraded us to a gorgeous, enormous room. To top it off, their breakfast buffet has something for everyone and their hotel bar is amazing.

Problème avec le personnel qui n'est pas très compétent / professionnel. J'ai demandé le booking d'un transport pour aller à l'aéroport à une personne du desk, le lendemain je demande à une autre personne qui me dit qu'elle s'était trompé sur le jour du transport.... A cette dernière personne je demande la possibilité d'un late check out qui me dit que c'est OK pour 13H à la place de 12H. Le jour du départ le desk m'apelle en me disant que je devais libérer la chambre car il était 12H passé...Le message n'a pas été passé pour le late check out. Bref.... pour un séjour de moins de 3 jours dans cet hotel, cela fait quasiment 1 problème par jour avec le personnel... Parlons de la chambre: il n'y avait quasiment aucune étagère dans la salle de bain pour poser ses affaires de toilette. Le pire est l'arnaque des deux belles bouteilles d'eau en verre dans la chambre, elles étaient remplies avec de l'eau du robinet sentant affreusement le chlore et ayant mauvais gout nous obligeant à acheter de l'eau minérale en dehors de l'hotêl.... Le restaurant roof top ne vaut que pour la terrasse à ciel ouvert. Les tables y sont minuscules, les plats et le vin y sont très cher d'un mauvais rapport qualité / prix. Rib Eye très cher et dur..... étant le plat le plus cher du restaurant, la viande m'est restée en travers du gosier entre sa dureté et le prix. Le petit déjeuner est correct, sans plus dans la qualité et le choix des produits.

Absolutely loved this hotel! We were there only one night but it was great. Beautiful hotel, clean, great staff. The only downer, the surrounding area was dirty and so many homeless people that it was a bit uncomfortable walking around.

The hotel is very conveniently located next to pedestrian Avenida Central allowing to explore the city center on foot. It's close to most major museums and architectural attractions. Very safe, beautiful lobby and excellent breakfast.

The hotel itself was wonderful, the surrounding area esthetics, not so good. You're right in front of the drop off/pick up bus parking for what seems to be the whole market area workers, so you will hear that commotion pretty much all day and night if you decide to stay in your room (we didn't). Hotel is perfectly situated to all the major attractions to see in San Jose, which won't take long. The staff was magnificent.

Staff very nice, great service. Location not good. Crowded and not clean streets

Lovely cosy little hotel with warm, friendly staff, central location close to the main sites but a bit sketchy with some dodgy characters around and not the cleanest streets. Would recommend if you don't mind the surroundings

Great place to stay when visiting San Jose. The location is very central- half a block to the pedestrian mall and 4 blocks to the National Museum. Most other sites are also within walking distance. We had dinner at the hotel restaurant and couldn’t have been more pleased. Good breakfast, friendly and attentive staff, comfy beds, hot shower and very clean.

Friendly staff, breakfast buffet was comprehensive and hotel was in a good central location.

Excellent accommodation with wonderful staff. Secured gate valet parking. The area around the hotel is very safe. You just need to be aware that it is another big city and take the same precautions as anywhere else. We didn’t go out at night and were careful of pickpockets like the staff remind with posters and signs at the exit gate. Walking distance to all the attractions.

Nice hotel in run down part of town. Walking distance to many things

The property was very clean and the central location made going to the National Theater, Metropolitan Cathedral and National Museum very convenient. Very walkable. However, the areas outside the hotel were a little dirty. Felt completely safe during the day. Would not advise to walk alone on the surrounding streets after dark.

Great hotel dinning. The restaurant is roof top, the food was good and the drinks were super too.

The hotel is newly renovated and was beautiful and comfortable. It was very clean. The breakfast buffet was delicious as was the rooftop restaurant. I loved the wait staff at the restaurants. Overall, very nice and highly recommended.

We loved it here and the food & drinks at their restaurant was excellent!

Beautiful room, breakfast buffet was fresh and nicely set.

Staff was efficient and extremely friendly. Room was renovated and spotless. Breakfast buffet had many delicious choices and location of hotel is excellent for exploring the old city centre.

Great location for a short stay in San Jose. Near shopping and can walk almost everywhere in town. Rooms were clean and people were friendly. Breakfast buffet was ok not great. We ordered pancakes but got completely forgotten until after waited a long time and we asked and they were like oh you want to order pancakes? No one was apologetic at all; just order now why complain ? Still, good place to stay even with ‘I’m always right’ breakfast staffs…

The room and bathroom were immaculate and roomy. We had a wonderful dinner in the hotel restaurant up on the 4th floor looking out over the city. We ate in the lovely outdoor dining area surrounded by bougainvilleas. It was the best good of our trip to Costa Rica. The breakfast buffet the next morning was very nice with many options and excellent service.

Usually hotel restaurants are hit or miss. Their Azotea Calle 7 on the 4th floor was amazing! My wife would give them six stars if she could. We had the ceviche which was amazing, followed by the sea bass entree with a carrot puree. It was fantastic. The service was great as well. We went to other restaurants in the city cneter and nothing compared. You have to try this place!

Very nice hotel in central San Jose. Good location for exploring the city. Staff was friendly and breakfast was delicious. Excellent restaurant on site for dinner.

Beautiful old building turned into a nice hotel. The roof top restaurant was excellent. We ate there 4 out of 5 nights we were there. However they refused to honor my Orbitz VIP status so breakfast was not included in my stay. They charge $18 a person for an extremely plain breakfast buffet that’s worth maybe half that amount. We walked around the corner to another hotel for better breakfast food at half the price.