Is parking available at the property?

Self parking is available on-site for a fee of EUR 37.50 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 26 per person.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of The Hague, within a 5-minute drive of Mauritshuis and Madurodam. It is 2.1 mi (3.4 km) from Royal Palace 'Huis ten Bosch' and 2.4 mi (3.8 km) from World Forum Convention Centre.

What are the policies for guests staying with children?

Children are welcome at the property, and kids under 13 years of age can stay for free.

Novotel Den Haag City Centre - The Hague Hotel

Average nightly price at Novotel Den Haag City Centre by month, last 12 months (USD)
Month	Average price
January	$116
February	$113
March	$117
April	$173
May	$150
June	$161
July	$141
August	$135
September	$152
October	$155
November	$144
December	$132

What guests think

Novotel Den Haag City Centre stands out for its central, walkable location in the Passage, clean rooms, and generally well-liked breakfasts, while recurring critiques mention small or dated rooms, uncomfortable sofa beds, and tricky, restrictive on-site parking.

Several reviews note noise from Passage-facing rooms, lack of in-room fridges, and occasional issues with shower pressure or temperature control. Service is widely praised as friendly and helpful, though there are isolated complaints about check-in delays, overbooking, or billing and parking information. Expect a very central stay with solid comfort, but check room type and parking details to match your needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is available and mentioned with a nice outlook. On-site parking uses a tight car lift, can be challenging or expensive, and some EV/hybrid cars are not allowed.

Related guest reviews

10

Ralf

Apr 7, 2023

·

Tolle Lage, tolles Frühstück mit frischem O-Soft und Hafermilch Cappuccino. Auch die Cocktails am Abend waren prima. Tipp: Koffer vor dem Parken in der Lobby ausladen, da im hauseigenen Parkhaus kein Personenaufzug vorhanden ist. Etwas ungewohnt ist der Autoaufzug zum Parkhaus max 4.90 m Länge !

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8

Petar

Feb 18, 2024

·

Falsche Information an die Rezeption über Parkmöglichkeiten. 1.Elektro und Hibryd Autos dürfen nicht in Hotel parking parken 2.Die Information über andere parking Möglichkeiten ist falsch (kostet statt 15-32 Euro)

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10

Tijmen W

Feb 24, 2023

·

Stayed 3 nights

Leuke plek in het centrum in prachtig gebouw Goed en ruime keuze bij ontbijt In gym heb je leukuitzcht op binnenhof Parkeren met autolift onder hotel slim gedaan Schone kamer Leuk personeel ten alle tijd Komen we zeker weer

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10

Elaine

Mar 29, 2023

·

Stayed 4 nights

Very enjoyable stay. We were on 6th floor looking over roof tops. Some rooms look into shopping plaza. Gym on 5th floor with lovely outlook. Great city to visit. Transport marvellous just outside hotel.

10

Hersh

May 17, 2025

·

Stayed 3 nights

Great Location, very nice modern comfortable rooms. The only issue was with parking as we were not allowed to park the hybrid rental car we were driving.

8

Katrine Wai Min

Aug 3, 2024

·

Stayed 2 nights

Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!

10

Tania

May 16, 2025

·

Stayed 1 night

This is a beautiful property located in the Passage centre and very close tot eh Royal shopping district Staff were helpful and friendly. Buses and trams are only 200mtrs from the door. There is a convenience store, and lots of dining options. Luggage storage was secure.

10

Christina

Jul 28, 2024

·

Stayed 3 nights

Great hotel, good comfort, reasonable price, really dog friendly (we had a goodie bag on arrival for our dog) - and great location right in the beautiful city Centre close to shopping and restaurants. Only inconvenience was no hotel parking for electrical cars due to weight for the lift, but there are plenty of parking opportunities in 5min walking distance so no big problem.

8

CLAIRE

Aug 25, 2023

·

Stayed 1 night

An excellent stay. Fantastic location. Room was fine , smaller but normal for city centre. Great, modern bathroom . Fantastic helpful staff. Parking at hotel is interesting- first time we have been in a car lift. Little tight maybe, but safe and good location for car. Everything else you can get a tram or walk. Really enjoyed and would stay again.

10

Janene

May 6, 2024

·

Stayed 7 nights

Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.

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Cleanliness

Many reviews describe the hotel and rooms as clean. However, several report issues like dirty or moldy bathrooms, blocked drains, and worn carpets.

Related guest reviews

6

Sonja

Nov 2, 2024

·

Stayed 2 nights

Derde bed in kamer geen volwaardig bed. Niet geheel goed schoon.

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6

kathy

Mar 28, 2024

·

Stayed 7 nights

Booked Novotel executive room for our trip to Netherlands for 3 nights then another 7 nights. Had it pre booked on non refundable, seeing that it was renovated recently. I assumed it should be quite well. Am quite dissappointed with what I had chosen as it was dirty and shower was gross. Black mold around the caulking. Tile walls had mildew and the cubicle is very small. I can’t bend to wash my feet without touching the walls. Floors and carpet were also quite dirty. Seeing it was a longer stay I actually had to lay towels around to feel more comfortable. I had 2 different rooms for my 2 bookings and both conditions were the same. Layout is quite odd making it quite cramped in the room. My impressions from the pictures were very different from what I actually got. Toilet is in a complete seperate area but no sink there. So we had to go back to the shower room to wash our hands and it wasn’t right next door. I do however give the location a 5 star because it is super convenient.

10

Lisa

Nov 23, 2025

·

Stayed 1 night

Heel schone kamer en vriendelijke personeel

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10

Annabelle Dela Cruz

Sep 24, 2025

·

Stayed 3 nights

It's such a pleasant and wonderful hotel to stay. Friendly staff, very clean hotel and relaxing ambience. Definitely will book again for our next girly trip 💚💚

6

Mijke van

Dec 30, 2023

·

Stayed 1 night

Locatie is top, kamer is wat klein maar ziet er netjes uit. Helaas wel een verstopte doucheput waardoor het overstroomde in de badkamer. De check-in tijd van 14u werd helaas niet gehaald, ze waren te druk. Had iets klantvriendelijker kunnen worden opgelost.

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10

Ilhan

Feb 9, 2026

·

Stayed 4 nights

Mycket bra värde för pengarna. Centralt och rena rum.

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8

Rolf

Jun 20, 2022

·

Stayed 3 nights

Sehr sauberes Novotel im Zentrum von Den Haag. Freundlicher Service, tolle Lage, absolut empfehlenswert!

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8

RODRIGO P

Feb 19, 2024

·

Stayed 1 night

Great location, close to the main attractions, stores, markets and restaurants. The hotel is new, clean and modern rooms. You can buy a recicled bottle for 3.5 Euros and refill it with water whenever you want at the front desk. Great breakfast with lots of food options. The room was a bit small for my family (2 adults, 2 children) plus baggage, and the sofa-bed was terrible. Since we stayed for a single night, that didn’t make difference. Overall, we enjoyed staying here.

8

Anthony

Jan 7, 2025

·

Stayed 2 nights

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade

8

Hakan

Dec 31, 2025

·

Stayed 4 nights

Otelin konumu, çalışanların tutumu, temizliği ve kahvaltısı güzeldi. sadece oda terliği olmaması bu seviye otel için uygun değildi.

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AI-generated summary based on recent guest reviews

Rooms

Many guests find the rooms modern and comfortable, but several note compact sizes for families, lack of in-room fridges, hard beds or uncomfortable sofa beds, and occasional temperature control or shower-pressure issues. Noise affects some Passage-facing rooms.

Related guest reviews

6

Anjali

Apr 25, 2025

·

Stayed 1 night

Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.

10

Philipp

Oct 7, 2024

·

Stayed 2 nights

The room we had was a little on the smaller side. We shared with 4 (2 kids) and it was sufficient -- but nor more. Location is five star, excellent! Breakfast was very nice, international standard (no egg station though, precooked scrambled). Personnel was extraordinarily friendly and very attentive.

6

Radu

Nov 24, 2024

·

Stayed 3 nights

Outdated and cheap feeling

10

Hersh

May 17, 2025

·

Stayed 3 nights

Great Location, very nice modern comfortable rooms. The only issue was with parking as we were not allowed to park the hybrid rental car we were driving.

8

Malgorzata

Feb 18, 2024

·

Stayed 1 night

Room was to small for 3 people, toilet also, but was still nice organisation around. Good for one night.

8

Loa

May 7, 2025

·

Stayed 2 nights

Meget støj fra Passagen

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8

Bettina

Jun 13, 2022

·

Stayed 1 night

Das Hotel hat eine sehr gute Lage, keine Frage. Allerdings hatten wir ein recht teures Hotelzimmer, das zur Shopping Mall ausgerichtet war. Es war nachts laut und selbst wenn keine Menschen in der Shopping Mall mehr unterwegs waren, hörten wir ein lautes Brummen aus der Mall, vermutlich von einem Generator o.ä. Da wir nur eine Nacht dort verweilten und die Kinder ins Bett mussten, war es leider nicht mehr möglich, das Zimmer zu wechseln. Das Servicepersonal war freundlich, hat uns aber nur wenig helfen können bei der Suche nach einer Apotheke. Besser gesagt, wurden wir zu einer Apotheke geschickt, die aber noch geschlossen hatte. Das geht meines Erachtens besser.

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8

RODRIGO P

Feb 19, 2024

·

Stayed 1 night

Great location, close to the main attractions, stores, markets and restaurants. The hotel is new, clean and modern rooms. You can buy a recicled bottle for 3.5 Euros and refill it with water whenever you want at the front desk. Great breakfast with lots of food options. The room was a bit small for my family (2 adults, 2 children) plus baggage, and the sofa-bed was terrible. Since we stayed for a single night, that didn’t make difference. Overall, we enjoyed staying here.

8

Anthony

Jan 7, 2025

·

Stayed 2 nights

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade

8

Lene

Aug 1, 2024

·

Stayed 1 night

Litt lite hotellrom for 4 personer, ellers helt greit. Deilig frokost med mange valg! Sentral beliggenhet.

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Service

Staff are widely praised as friendly and helpful. A few guests experienced check-in delays, overbooking, missing child details, billing errors, or unclear parking information.

Related guest reviews

6

Anjali

Apr 25, 2025

·

Stayed 1 night

Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.

10

Ali N

Mar 13, 2024

·

Stayed 7 nights

Excellent Hotel, very conveniently located, great staff all around the hotel. The frontdesk staff were very kind. We stayed 14 nights and felt very much at home each and everyday. Thank you guys, will definetely stay again.

10

Stephen

May 28, 2025

·

Stayed 1 night

Amazing location with great access to public transport. The breakfast was amazing and staff really helpful. Would stay again!

10

Min Hui

Jun 8, 2025

·

Stayed 5 nights

Convenient location, very nice stay with friendly reception and i absolutely love the breakfast!

10

Monica

Dec 29, 2024

·

Stayed 2 nights

A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.

6

Angela

Apr 14, 2023

·

Stayed 2 nights

We were bumped after walking from the train station with our luggage. The hotel staff claimed Expedia overbooked the hotel. We incurred many additional expenses due to this problem as we ended up at a different hotel far from our friends and the area that we were visiting. Very disappointed with Expedia and the Hotel.

6

Mijke van

Dec 30, 2023

·

Stayed 1 night

Locatie is top, kamer is wat klein maar ziet er netjes uit. Helaas wel een verstopte doucheput waardoor het overstroomde in de badkamer. De check-in tijd van 14u werd helaas niet gehaald, ze waren te druk. Had iets klantvriendelijker kunnen worden opgelost.

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10

AMANDEEP

Feb 18, 2025

·

Stayed 2 nights

Nice clean hotel and excellent customer service

10

Janene

May 6, 2024

·

Stayed 7 nights

Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.

6

A.P.J.C.

Sep 12, 2023

·

Stayed 1 night

Bij aankomst niemand aanwezig bij receptie. Vervolgens een kamer gekregen waarvan de badkamer gedateerd was en geheel niet zoals op de foto's. Terug naar receptie waar wederom niemand te vinden was. Kamer gekregen die wel een nette badkamer had. Staat van de kamer was niet geweldig. Het is allemaal een beetje goedkoop. Het is dat we voor middernacht arriveerden en gewoon een slaapplek nodig hadden. Dan is het prima. Volgende dag ontdekt dat de overnachting 2x betaald was. Via Expedia was het bedrag reeds afgeboekt en daarna nogmaals door het hotel. Nu afwachten wanneer de refund weer op mijn creditcard zichtbaar is. De ligging in het centrum is perfect en de medewerkers zijn vriendelijk en behulpzaam.

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Location

Exceptional central location in the Passage with easy access to trams, museums, shops and restaurants. Some rooms face the arcade and can be noisy, and one review mentioned the surrounding area felt dirty.

Related guest reviews

6

Ralph

Aug 13, 2024

·

Stayed 1 night

The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.

10

David

Aug 2, 2025

·

Stayed 1 night

Fantastic , right In the middle of everything 👍

10

Andrea

Jan 7, 2026

·

Stayed 3 nights

Beautiful hotel, right in the centre, perfect for what we needed.

10

Antonio

Apr 20, 2025

·

Stayed 2 nights

Very central location with easy access to public transport. Many great restaurant options within 10 minutes walk.

10

Ronald

Jun 11, 2023

·

Stayed 1 night

Leuk hotel in het centrum van Den Haag. Op loop afstand van openbaar vervoer

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8

Danny

May 30, 2022

·

Stayed 1 night

Unieke ligging tegenover het binnenhof midden in het centrum

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10

Tania

May 16, 2025

·

Stayed 1 night

This is a beautiful property located in the Passage centre and very close tot eh Royal shopping district Staff were helpful and friendly. Buses and trams are only 200mtrs from the door. There is a convenience store, and lots of dining options. Luggage storage was secure.

10

robin

Mar 24, 2025

·

Stayed 1 night

We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach

10

Ron

Jul 19, 2024

·

Stayed 4 nights

We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended

10

Janene

May 6, 2024

·

Stayed 7 nights

Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.

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Dining

Breakfast is often rated very good to excellent, with plenty of options. A few guests found it limited or expensive, and noted no made-to-order eggs or hot items served cold.

Related guest reviews

10

Philipp

Oct 7, 2024

·

Stayed 2 nights

The room we had was a little on the smaller side. We shared with 4 (2 kids) and it was sufficient -- but nor more. Location is five star, excellent! Breakfast was very nice, international standard (no egg station though, precooked scrambled). Personnel was extraordinarily friendly and very attentive.

10

Stephen

May 28, 2025

·

Stayed 1 night

Amazing location with great access to public transport. The breakfast was amazing and staff really helpful. Would stay again!

10

Min Hui

Jun 8, 2025

·

Stayed 5 nights

Convenient location, very nice stay with friendly reception and i absolutely love the breakfast!

8

Katrine Wai Min

Aug 3, 2024

·

Stayed 2 nights

Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!

10

Maik

Oct 19, 2024

·

Stayed 5 nights

The breakfast was not so varied.

10

Blair

Jun 3, 2024

·

Stayed 6 nights

Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.

8

Stephanie

Apr 9, 2024

·

Stayed 1 night

Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.

8

RODRIGO P

Feb 19, 2024

·

Stayed 1 night

Great location, close to the main attractions, stores, markets and restaurants. The hotel is new, clean and modern rooms. You can buy a recicled bottle for 3.5 Euros and refill it with water whenever you want at the front desk. Great breakfast with lots of food options. The room was a bit small for my family (2 adults, 2 children) plus baggage, and the sofa-bed was terrible. Since we stayed for a single night, that didn’t make difference. Overall, we enjoyed staying here.

10

Blair

Mar 28, 2025

·

Stayed 6 nights

Third stay at this affordable gem and we were surprised by a room with balcony windows overlooking The Passage. Super friendly staff and a nice breakfast buffet.

8

Enver

Feb 16, 2026

·

Stayed 2 nights

Zimmer war gut gelegen das Frühstück ist auch gut

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Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $152	3 $246	4 $172	5 $137	6 $140	7 $154
8 $110	9 $133	10 $138	11 $137	12 $143	13 $146	14 $153
15 $110	16 $138	17 $206	18 $192	19 $169	20 $120	21 $134
22 $100	23 $139	24 $138	25 $136	26 $126	27 $126	28 $130
29 $109	30 $130

Novotel Den Haag City Centre

Prices for Novotel Den Haag City Centre

Monthly average prices

About this property

Location

Room options

Superior Suite, 1 Double Bed with Sofa Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed with Sofa Bed

Executive Room, 1 Double Bed with Sofa Bed

Guest reviews of Novotel Den Haag City Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Den Haag City Centre

Considering this hotel for your The Hague trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $161	23 $171	24 $206
25 $117	26 $135	27 $188	28 $225	29 $168	30 $135	31