Name: NH Collection Salzburg City
Address: Franz-Josef-Straße 26, Salzburg, Salzburg State, Austria, Salzburg, Salzburg State, AT
Price range: $110–$733 per night
Rating: 8.48

What guests think

At NH Collection Salzburg City, reviewers consistently praise the walkable location near Old Town and Mirabell and the helpful staff, while many highlight a generous breakfast and comfortable modern rooms, though some find them small or struggle with room temperature.

Facilities feature a well-liked bar and a decent gym, but parking is often off-site or tight, and amenities like a sauna or a listed pool may be unavailable. Cleanliness is generally strong, yet several guests cite inconsistent housekeeping, maintenance issues, and occasional odors or noise. Overall, expect a modern, convenient base suited to city sightseeing rather than a full-service resort stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the bar and find the gym solid, with occasional drink vouchers for skipping housekeeping. Parking is limited or off-site and paid, elevators have sometimes been down, and the sauna/pool were reported unavailable; no bell service.

Related guest reviews

8

Irwin Lee

Jun 30, 2024

·

Stayed 2 nights

Centrally located. Parking spot was about a 5-7 minute walk away at €18 per day. Multiple in and outs were permitted.

10

Mikhail

Aug 17, 2025

·

Stayed 2 nights

First of all - full real air conditioning. Too often in Europe there is either no AC or there is some sort of “economical” one. With 32C/close to 100F outside you really need one. Great breakfast with gluten free options. If you refuse room cleaning you get drink coupons for the bar. The hotel is 100 feet from pedestrian street with tons of shopping and dining options.

10

??

Oct 12, 2025

·

Stayed 1 night

Parking for hybrid vehicles was not available at the hotel. However, there was a large paid parking lot within a 5-minute walk, so it wasn’t much of an inconvenience, and the staff were the kindest people I met during my trip in Austria.

8

Bella

Jan 12, 2025

·

Stayed 2 nights

Clean and comfortable hotel less than 10 minutes away from Old Town. Lots of restaurants and cafes on surrounding streets! Great location, great fitness facility that provides free still water bottles. We were disappointed as a “pool” is listed on the amenities and a picture of a sauna was included as well, however these are NOT available. We intended on doing some laundry here as well, however it was pricey and we opted not to. Overall a great stay.

10

Kayleen

Nov 30, 2025

·

Stayed 3 nights

Overall a great experience staying here! I was only here for 3 nights but I loved everything about this hotel and my room. All the staff were friendly, the bar is a huge plus and the breakfast buffet is a nice touch. I liked how everything was within walking distance and plenty of food options nearby. I wish I could have stayed longer, definitely recoomend this hotel!

10

Joshua

Jul 30, 2024

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Stayed 2 nights

Very high quality hotel. Quiet rooms, even though there were lots of other travellers. Location is right next to the town center and parking in the off-site lot is easy. Breakfast buffet was the largest of any of the hotel we stayed at and high quality. The gym was better than expected as well with a good selection of dumbbells and a quality cable machine.Would definitely stay there again.

6

Michelle

Oct 15, 2024

·

Stayed 2 nights

Average is being generous. The WiFi didn’t work our entire trip. One of the elevators was down the whole time, as well, leaving the entire building with one working lift. The lights beside the bed did not work and the A/C kept turning itself off and resetting. The best part of the stay was the expensive breakfast. The cleaning crew smelled of so much body spray and perfume that it was nauseating. I would not choose this property again. It appears to need multiple upgrades.

10

Kasper

Nov 10, 2024

·

Stayed 2 nights

Nice hotel with everything you could imagine for a four star hotel. Great hosts when it comes to service. No “work” desk in the room, which is a bit inconvenient when travelling work vice. Nice although small Gym, with all body capabilities. Sauna is not working, but is properly only under maintenance. Very good placement, very quiet and in walking distance from all major sights.

8

Garry

Jun 27, 2025

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Stayed 5 nights

We were pleased with our stay, the location was great, walking distance from everywhere & but quiet & slept great. The room was on the 3rd floor with not a great view but we were hardly in the room so it didn’t matter. The beds were VERY comfortable & the a/c was a blessing. We thought the coupon for drinks in the bar if we didn’t want our room serviced was a brilliant idea. We usually don’t need ours cleaned & had 8 coupons which worked well for us. All the staff were courteous, professional & helpful. The only real negative was the cost of the breakfast which we found expensive so we ate elsewhere very morning.

10

Bruce

Jun 24, 2023

·

Stayed 3 nights

Nice hotel in a good neighborhood less than 1 Km to the oldtown. Great staff and breakfast! On-premise parking is limited, so we had to park at the nearby Lisner parking that is 5 min walk from the hotel. Rooms are a bit small, but that's OK since with all the activities nearby, we didn't plan to be in the room that much.

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Cleanliness

Many guests describe the hotel as very clean or spotless, but several note inconsistent housekeeping or superficial cleaning, plus occasional corridor clutter or odors.

Related guest reviews

10

Tanya

Dec 15, 2025

·

Stayed 1 night

Spotless hotel great location

10

Kevin

Dec 23, 2025

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Stayed 1 night

Very clean hotel in great location

8

Maria

Aug 8, 2023

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Stayed 3 nights

The hotel was modern and mostly clean. My room was across the hall from the cleaning/storage closet which had a lot of messy linens in the hall as well as loud workers. I had a repair man trying to enter my room with me in it, (in the early evening) but I did not call for a repair.

6

Rob

Sep 14, 2025

·

Stayed 3 nights

Not very clean

6

angela

Aug 30, 2025

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Stayed 4 nights

The hotel is fine - but the cleaning staff could do with a refresher curse

10

Thomas

Dec 6, 2024

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Stayed 3 nights

Great location! Very clean. Very nice rooms!!

4

Simonetta

Aug 24, 2023

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Stayed 6 nights

one day the room vai not cleaned and 2 days later was cleaned superficially .NOT at NH Collection standard!!!!!

10

Christl

May 30, 2025

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Stayed 3 nights

Love this property. Clean, clean, clean!!!! Monica and the rest of the staff were friendly and very helpful.

10

Richard

Jan 12, 2026

·

Stayed 2 nights

Very comfortable, clean and convenient

6

Jürgen

Jun 19, 2024

·

Stayed 1 night

Zimmer war schlampig geputzt

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Rooms

Rooms are modern and comfortable but frequently described as small; a few are spacious. Temperature control and AC can be problematic, and noise levels vary by location.

Related guest reviews

8

Freya

Oct 5, 2025

·

Stayed 1 night

We booked a superior room for two separate nights and found both times the rooms to be rather tiny I would say. It's hard to know exactly what you're getting when booking as there are many different room pictures for this specific room type. That being said, as it was only a night at a time it was okay for the time spent in it. Both times the bathroom was good and the room felt clean. We were able to leave our bags before check in opened which was really handy. The location of the hotel is great as it was round the corner from the bus stop to the airport and only a 10/15 minute walk to the old town with plenty of restaurants and shops on the way. The staff were nice and friendly but it was a shame that the restaurant wasn't open when we wanted to eat there on Saturday night. Overall, a good enough stay in a nice location but would have liked the room to be larger for the amount you're paying and description of the room.

10

BARRY

Jul 31, 2025

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Stayed 2 nights

Property is modern and room was spacious. Staff vey pleasant. Location is ideal for Mirabell Gardens & Old Town. Would definately come back.

8

Daniel

Dec 17, 2023

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Stayed 3 nights

A day or two before, you can reserve a particular room or they can select one for you. I chose a room, making sure that it met our requirements, only to be told when we got there that they were putting us in another room, on a different floor, on the other side of the building. The air con didn't work, so with it being cold outside and the heating cranked up in the hotel, the room was unbearably warm at times. It was however clean, and within short distance of the main part of Salzburg.,

8

Michele

Oct 6, 2025

·

Stayed 2 nights

It was an ok hotel, really nothing wrong. Staff was ok, only a few were over the top nice. Food was good. It was fairly quiet. Very hot, no a/c this time of year. Thank God our room had windows. They are not quite centrally located. A lot of walking, a lot

8

Chaiprasit

Apr 23, 2024

·

Stayed 1 night

Property up to a standard of NH Collection hotels. Clean and cozy. We got rooms on 1st floor which were newly renovated. Modern and comfortable but no view and quite noisy when people walked pass.

6

HOMERO

Feb 27, 2026

·

Stayed 2 nights

Bien ubicado solo habitaciones pequeñas y algo viejas

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10

Andrew

Nov 2, 2023

·

Stayed 3 nights

Large spacious rooms with contemporary decoration. Very comfortable bed. Air-conditioning was poor though so had to sleep with the window open, which made it noisy. Otherwise, excellent.

10

Katherine

Nov 13, 2025

·

Stayed 1 night

Room was clean and spacious

6

Christine

Jan 21, 2024

·

Stayed 2 nights

Sehr hellhörig

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6

Josh

Dec 15, 2023

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Stayed 1 night

Our room was burning up. At least 90 degrees F inside. Asked staff how to make it tolerable able and they said there’s nothing to do. We sweated all night long. It was not a pleasant stay. Glad we were only there one night or would have been finding another hotel

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Service

Staff are widely praised as friendly, helpful, and accommodating. Some guests, however, report rude interactions, check-in delays, or unclear information.

Related guest reviews

10

lauren

Dec 13, 2023

·

Stayed 3 nights

The staff at this hotel are unmatched. I travel all over Europe for business and I’ve never felt so special as a guest at a hotel in my life. When I arrived the airline had lost my luggage, it was a complete nightmare. From the start Emilee was so kind to me. She worked with me to accommodate my stay as my flight was delayed and I missed the first night. Then when I got to the hotel, it was all hands on deck trying to get my luggage back. I’ve never seen any staff at any hotel genuinely care about me or my belongings. Emilee definitely stands out from the crowd with her exceptional hospitality and Nicole was so sweet, literally offering me her own personal socks as I had none with blisters on my feet. Emilee spent extra time working with Hotels.com to rearrange my stay but keeping it at the same price (which took her over an hour on the phone) and was helping me get reimbursed for my lost luggage. When I come back to Salzburg there is not doubt where I will be staying again. Thank you to all the NH staff but especially Emilee and Nicole. A tribute that started off as a nightmare ended up being a dream stay. From the bottom of my heart, thank you!

6

Amy

Apr 12, 2025

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Stayed 1 night

Property didn’t have our reservation through Expedia when we arrived told us the systems weren’t talking so had to wait a half hour for them to get it figured out. Staff was kind and rooms were nice

10

Craig

Nov 3, 2025

·

Stayed 4 nights

Great location and friendly staff.

10

Cori

Dec 10, 2025

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Stayed 1 night

Front desk was so nice. I also always appreciate NH Collection hotels have candy/snacks and water when you enter. Room was as pictured online. We had a corner suite. Well situated to the Christmas markets and sites. Very easy to walk to everything. I would stay here again.

10

Kayleen

Nov 30, 2025

·

Stayed 3 nights

Overall a great experience staying here! I was only here for 3 nights but I loved everything about this hotel and my room. All the staff were friendly, the bar is a huge plus and the breakfast buffet is a nice touch. I liked how everything was within walking distance and plenty of food options nearby. I wish I could have stayed longer, definitely recoomend this hotel!

8

Gilberto

Nov 13, 2024

·

Stayed 1 night

Property was well located, walkable to all major attractions and restaurants. Quiet area. We had a Sound Music tour and asked for a late check out (by1P) and the front desk lady was not very kind saying a strictly no. Other than that the hotel stay was good.

8

Matt

Apr 9, 2025

·

Stayed 4 nights

Communication wasnt good. Told breakfast went til noon. Not true. Time changed multiple times during our stay. Told if we didnt have room cleaned we got two "drink" vouchers for bar. Not true. Just beer or soda. Were told this after 6 drinks. Told bar was open til midnight every day. Not true. Came back to hotel for a drink and bar was closed at 7pm. Not a big issue, but just tell guests what the deal is. Staff was awesome! Very noisy hotel in am. Cant sleep much past 730am.

10

Mark

Feb 1, 2026

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Stayed 3 nights

Room was ideal, location very good and the staff were helpful and friendly.

8

ELIZABETH

Jun 18, 2023

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Stayed 3 nights

Lovely hotel. Room and bar lovely. Only down side check in chaotic. Rooms not ready at 4.45pm.

8

Jose Mari

Dec 28, 2025

·

Stayed 2 nights

All went well except for frontdesk guy Lawrence who was rude and dry. I think he should not be the one welcoming guest.

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Location

Walkable to Mirabell and the Old Town, with easy access to buses and the train, and generally quiet surroundings. Some note it’s a short walk rather than directly in the historic center.

Related guest reviews

10

kamal

May 29, 2025

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Stayed 1 night

Nice property very conveniently located easy access to all major attractions

10

Ng

May 4, 2025

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Stayed 1 night

Have stayed in a few NH collection properties and they always exceed my expectations. Staff were wonderfully hospitable, friendly and polite. Hotel is within walking distance to the town area and the walk is a scenic route passing through the lovely walking bridge. Only issue with the hotel is the tight parking and entrance…. It’s pretty difficult to drive in.

10

paul

Jul 26, 2023

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Stayed 4 nights

We received a very warm welcome. The rooms are a little smaill but the beds we very nice and perfect for a tall person The staff have a great deal of local knowledge and help us in our planning of day trips Perfect location not to far from train station and within walking distance of the old town

10

Donna

Aug 13, 2025

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Stayed 1 night

Within walking distance to the Old Town and tourist attractions

10

Tyler

Sep 1, 2025

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Stayed 4 nights

Stayed 3 nights in Salzburg. The hotel had a great staff and the location was excellent. We could walk to everything. The hotel was in a quiet area.

8

marlowe

Dec 24, 2025

·

Stayed 2 nights

room good facilities excellent. a little bit of a walk to the old town but its all good

10

Melissa

Aug 7, 2025

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Stayed 3 nights

An excellent option. Walking distance from the Center and still not that close to have a lot of traffic and people.

8

Frederick

Aug 27, 2025

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Stayed 2 nights

Well locate dfor acces to Old Town. Breakfast was great.

10

Yogendra

Jul 27, 2025

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Stayed 2 nights

Convenient location.

10

Curtis

Aug 3, 2025

·

Stayed 4 nights

Great location with easy walking to City Center and Old Town.

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Dining

Breakfast is widely praised for quality and variety, and the bar is popular. Downsides include occasional crowding or higher cost, and limited or closed restaurant service at times.

Related guest reviews

10

Mary

Jun 20, 2025

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Stayed 4 nights

Breakfast was great!

10

Bradley

Jul 24, 2024

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Stayed 2 nights

The property is in a great location, just steps from the "New Town" shops and restaurants. It is also convenient to Mirabel Gardens and Old Town Salzburg. The breakfast buffet and the bar were both excellent. The best part of our stay at the NH Collection Salzburg was the outstanding staff. Astrid Reiter in Guest Relations was amazing and went above and beyond to make sure that we thoroughly enjoyed our time in the Salzburg area. Orlando at the from desk was very helpful and attentive to our needs and Auriel at the bar was also excellent. We could not have been happier with our choice of hotel and recommend the NH Collection Salzburg to anyone looking for a great play to stay in Austria.

10

Craig

Jan 4, 2024

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Stayed 1 night

Hotel was fantastic, service great and in a great central location, the best breakfast we’ve ever had in a hotel!

10

Andy Le

Feb 18, 2024

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Stayed 3 nights

Very quiet, clean. Great breakfast with vegan options and very helpful staff. Good location too.

10

Adrian

Jul 11, 2025

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Stayed 2 nights

A great option to stay walking distance from the main points in the city. The breakfast was fantastic and the staff very friendly

10

Joshua

Jul 30, 2024

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Stayed 2 nights

Very high quality hotel. Quiet rooms, even though there were lots of other travellers. Location is right next to the town center and parking in the off-site lot is easy. Breakfast buffet was the largest of any of the hotel we stayed at and high quality. The gym was better than expected as well with a good selection of dumbbells and a quality cable machine.Would definitely stay there again.

8

Wade

Jun 16, 2024

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Stayed 2 nights

Great breakfast but small restaurant. We got overwhelmed by a busload on the first morning.

8

Carlo

Jul 19, 2024

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Stayed 3 nights

Easy to access many sites from the hotel. Close to many eating options. Comfortable beds. Excellent breakfast with large variety of choices.

8

Janet

Jun 10, 2025

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Stayed 2 nights

Bar staff very friendly , had a lovely bar meal . Breakfast was lovely - good choice too

8

Garry

Jun 27, 2025

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Stayed 5 nights

We were pleased with our stay, the location was great, walking distance from everywhere & but quiet & slept great. The room was on the 3rd floor with not a great view but we were hardly in the room so it didn’t matter. The beds were VERY comfortable & the a/c was a blessing. We thought the coupon for drinks in the bar if we didn’t want our room serviced was a brilliant idea. We usually don’t need ours cleaned & had 8 coupons which worked well for us. All the staff were courteous, professional & helpful. The only real negative was the cost of the breakfast which we found expensive so we ate elsewhere very morning.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$151
February	$141
March	$132
April	$160
May	$228
June	$215
July	$259
August	$257
September	$245
October	$253
November	$217
December	$316

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $249	15 $238	16 $311	17	18 $295	19 $367
20 $204	21 $183	22 $215	23 $322	24 $322	25 $341	26 $405
27 $159	28 $733	29 $199	30 $279

Su	Mo	Tu	We	Th	Fr	Sa
				1 $378	2 $266	3 $255
4 $205	5 $211	6 $195	7 $276	8 $261	9 $159	10 $284
11 $188	12 $219	13 $125	14 $165	15 $167	16 $236	17 $251
18 $183	19 $244	20 $171	21 $171	22 $205	23 $177	24 $179
25 $150	26 $122	27 $121	28 $150	29 $122	30 $122	31 $110

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About this property

Location

Guest reviews

Very good

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What guests think

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