Name: Comfort Suites Miami - Kendall
Address: 3901 Southwest 117th Avenue, University Park, Florida, United States of America, University Park, Florida, US
Price range: US$72–US$173 per night
Rating: 8.6

What guests think

At Comfort Suites Miami - Kendall, travelers commonly highlight clean, spacious rooms, friendly staff, and a convenient location near shops, restaurants, and the hospital, while noting mixed maintenance and amenity experiences that can affect comfort.

Breakfast is frequently appreciated and included, though quality and variety are described as basic and sometimes inconsistent. Facilities get mixed feedback: the pool is pleasant, but the hot tub and small gym sometimes don’t work, and elevator outages recur. Some guests mention odors, dated carpets or fixtures, leaks, and low water pressure, while many others report quiet stays and comfortable beds. Expect a convenient, budget-friendly stay with serviceable comforts and occasional maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed. Guests like the outdoor pool and on-site parking, but report recurring elevator outages, a small or poorly maintained gym, occasional hot-tub issues, and some equipment problems (ice machines and laundry).

Related guest reviews

4

Kenny

25 Nov 2025

·

Stayed 3 nights

The staff was great! The hotel needs much improvement! The gym was the worse gym I’ve ever seen ANYWHERE! The machine was older than the whole building!!looks like they built the build around the work out equipment! My room had bugs and the toilet ran like crazy ! I told them about it and they said they would fix it when I left! So I just had to keep the water off until I went to use it ! The room smelled damp’ and the breakfast wasn’t very good at all !

6

David

31 Aug 2025

·

Stayed 5 nights

Jacuzzi didn’t work pool closed at 9 pm had to get new keys everyday five days in a row not a pleasant experience

10

Gloria

23 Nov 2024

·

Stayed 4 nights

The room was spacious with extra seating. The sink in the microwave/ fridge area was a convenient addition. The room was clean and the bed was comfy (a little soft for my liking)but overall it was comfortable with ample pillows and clean crisp linens. The breakfast was delicious and exceeded the description of a continental breakfast. There was a variety of breakfast options each morning including eggs, meat, fruit, breads, bagels, muffins, waffles, cereals, coffee, teas, and juices. The staff was friendly and helpful. The facilities were kept very clean including inside, the outside grounds, the dining area and the pool/hot tub and surrounding area. My only complaints would be that the second elevator was out of service so the wait time increased a bit on Sunday when a lot of people were checking out. Also the laundry machines/ dryers would only accept coins or the app which forces you to put more money on the card than you may need and the dryer was really bad. Granted, these machines are not owned by the hotel, but the hotel did not have change for the machines. Overall, I would highly recommend this property and I will seek out other Comfort Suites for future travels.

10

Rossana

28 Aug 2025

·

Stayed 3 nights

Check-in was fine, we had to wait a short while to get our room. Lobby was cozy with welcoming decor. Breakfast was basic but good, not many options for vegetarians. Room was clean, spacious and comfortable, cleaning staff was efficient and pleasant. Pool was lovely.

10

Claribel

14 Jul 2025

·

Stayed 1 night

The pool was out of order when I went didn’t know why

4

Marshall

20 Nov 2024

·

Stayed 2 nights

1. One elevator is broken. 2. The other was not able to be called to my floor from the lobby. 3. There is no water pressure in the bathroom sink. 4. No hot water in the bathroom sink. 5. Air Conditioner does not cool the room even on the lowest setting. 6. Air Conditioner or room smeels like mold. 7. There were coffee grounds (lots) in the water tank of the coffee maker, had to wash it out. 8. Not the hotel’s fault but as info plastic surgeons are using local hotels in Miami as a nursing and recovery center for their victims/patients.

8

Theresa

26 May 2025

·

Stayed 2 nights

The containers in bathroom for shampoo/conditioner and body lotion were not filled. No literature about area, password for internet, amenities were in room. Ice machines were out of order on at least 2 floors.

8

Sterling

13 Nov 2024

·

Stayed 3 nights

The elevator was a bit shaky and noisy.

10

Elanthirayaraja

15 Feb 2025

·

Stayed 3 nights

We loved stay there, pretty clean and well maintained, surprised to see heated outdoor swimming pool, kids had fun in pool even in morning.

10

Torri

9 Nov 2024

·

Stayed 3 nights

Love the property hated that only one elevator was working

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Cleanliness

Cleanliness feedback is mixed: many note very clean rooms and fresh-smelling spaces, while others report musty or damp odors, old or stained carpets, mold in bathrooms, pests, and occasional missed housekeeping.

Related guest reviews

2

Sarah

6 Dec 2023

·

Stayed 2 nights

There was black mold all over the bathroom coming through the walls. The water had hardly any water pressure and wasn't hot at all. The appearance of the rest of the hotel was lovely but I was sickened by all the black mold under the ledges of the tub, and sink, under the soap holder in the tub and coming through the wall. Room 107

2

YASEL

1 Sept 2025

·

Stayed 1 night

room dirty, dusty sheets, not cooling air conditioner, furniture old and dirty, dirty carpet. room door lock with problems to open. poor breakfast. If you park overnight dont put your car under a tree, you will get the car full of bird poop in the morning, no signs.

4

Yoiri

12 Sept 2025

·

Stayed 3 nights

This hotel is extremely outdated. The rooms are somewhat dusty, the carpet and the furniture are old. The small fridge in my room was missing a leg and the comforter had yellow stains. It has good location but that is about it.

10

Ehlimana

20 Aug 2025

·

Stayed 1 night

Very clean

2

Tarun

22 Feb 2025

·

Stayed 4 nights

Please avoid staying at this place. It is horrible. Rooms are not clean beds are not comfortable. We had ants roaming in room. We asked front desk as well as room service to have room cleaned but no one cleaned next day even with repeated messages. Finally on third day they cleaned room and to our surprise ants were still roaming in room and on our bed. This is my last stay with comfort suites. I will never stay at their property based on service they provide.

2

Julio

1 Nov 2024

·

Stayed 1 night

BEWARE: A lot of fake reviews on here. This hotel should be a motel until the standard is brought up. Live roach in the room’s bathroom. Bathtub was old with dirty shower head. Bed was old and dirty. The bed got me very itchy. Only one elevator was operational.

10

Leslie

31 Aug 2025

·

Stayed 3 nights

The rooms were beyond my expectations. The rooms were very clean while equipped. The whole property was well maintained very cleaned. The staff were friendly and willing and ready to make sure that your stay was enjoyable. I love the fact that they offer free breakfast and Wi-Fi as well, I would definitely recommend this place to my family and friends and look forward to coming back

10

Thanh Q.

15 Aug 2025

·

Stayed 7 nights

Love the cleanliness of the hotel. Staffs are very nice. Stayed for a week. Definitely recommended.

10

sandra

9 Jul 2025

·

Stayed 4 nights

Super clean. Smelled absolutely amazing once you walk in. On the same property as a major supermarket and other stores. My room was so big, fit 2 queen size beds, a couch and had a lil kitchenette. The free daily breakfast was really good and stayed stocked. I loved my entire stay!!!!

10

Mariaisy

23 Jun 2025

·

Stayed 1 night

Very clean and very friendly staff.

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Rooms

Rooms are generally spacious and comfortable with good beds, but some feel dated or have odors, and a few guests report noise near elevators plus AC or hot-water issues.

Related guest reviews

10

Reniece

18 May 2025

·

Stayed 3 nights

It’s a bit dated but very clean

8

Alicia

18 Apr 2025

·

Stayed 7 nights

The hallways smell fantastic, the rooms have a mildew smell to them. Otherwise the accommodations were fine for our stay.

6

Kevin

1 Oct 2024

·

Stayed 1 night

Noisy- late at night and noisy in the halls. Some guests occupying hallways for lounging… Not necessarily “dirty”…. But not really clean either.

10

uri

5 Nov 2025

·

Stayed 1 night

A large and comfortable room

6

Chester

7 Aug 2025

·

Stayed 1 night

Good continental breakfast, matress has a bending in the middle and can not sleep well

4

Iosvany

5 Oct 2025

·

Stayed 5 nights

If you have the opportunity to stay somewhere else, do it. The mattress was super uncomfortable. The room was dark, and the lighting was horrible. The sink leaked.

8

Christian

28 Jul 2025

·

Stayed 5 nights

Staff were nice and friendly and the room was very nice and spacious. The bathroom had a sink head that was a little bit inconvenient and it wasnt always quiet but still quiet enough. Overall for the price i would stay here again.

8

Sonia

26 Aug 2024

·

Stayed 2 nights

Everything was good about this hotel. The only problem we had was that the ac didn’t work properly in our room. No matter what we set it to do it felt hot.

8

Jeanette

30 Oct 2025

·

Stayed 1 night

The room is spotless. Beds are A+. Room is spacious and clean. Room temp is wonderful.

8

CLIFF

19 Aug 2025

·

Stayed 2 nights

No real issues, a little loud at night from Trucking businesses nearby, but no issues. Thank you Comfort Suites Miami- Kendall

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Service

Service is often praised as friendly, helpful, and accommodating. Some guests, however, report slow or unresponsive front-desk support, language barriers, and delayed security-deposit refunds after checkout.

Related guest reviews

10

Miguel

10 Jul 2025

·

Stayed 6 nights

Friendly staff and great customer service.

6

Luisa

10 Jan 2025

·

Stayed 2 nights

My stay at Comfort Suites Miami Kendall was overall pleasant. The front desk staff was friendly, and the room was clean and well-equipped with a kitchenette, including a microwave, refrigerator, sink, coffee maker, and a safe. The bathroom was also spotless. Breakfast offered a basic but varied buffet with plenty of food, and I appreciated the 24/7 availability of coffee and tea in the dining area, as well as the flavored water in the lobby. The parking was convenient, and the hotel’s location near shops and restaurants was a bonus. However, there were some issues with housekeeping. My room wasn’t cleaned twice; the first time was due to leaving a jacket on the bed, which is understandable given their policy. The second time, there was no explanation, but they apologized when I asked. My biggest concern was the deposit required at check-in. It was supposed to be refunded within three business days, but five days have passed, and I haven’t received it yet. This was disappointing and could have influenced my decision to book. Despite this, I recommend the hotel for its staff, amenities, and location. I hope they improve the deposit process to avoid inconvenience for future guests.

2

Ivonne

6 Sept 2024

·

Stayed 1 night

This whole experience was a nightmare. I called in the morning to confirm my reservation and inquire about a possible early check in. I was told there should be a room available by 1pm. I arrived, family in toe, to be informed that nothing was ready. I told them we'd wait by the pool, to please let us know when something became available. Which the front desk clerk agreed to do. I came back to check twice. The second time leaving my cell phone number with the clerk, both times turned away. At 3pm I returned to the desk with my family, finally allowed to begin the paperwork. Now why on earth would they lead me to believe I was able to unpack early if they had no intention in doing so. Why not just tell me "no" the first go round? THEN, during check in (at least 4 interactions later) they tell me that the room I already paid for in advanced, with a no refund policy, required an additional deposit of $150. You can imagine my dismay. Considering thats more than I paid for the night's stay, the website said it included all fees, and they've had several direct contact opportunities to inform me of this. I didn't go to Miami to vacation or sightsee or party. I went to visit my mother, just out of tripple bypass surgery. I was on a strict budget n timeline. I couldn't wait 6-10 business days to get my money back for gas on the way home. It created a Real problem for me. As if that fiasco wasnt enough, we spend the night sweating because the AC was frozen n loud.

10

Dunia

9 Apr 2025

·

Stayed 1 night

Great staff and property well-kept. The front desk staff is very courteous, considerate and personable. Ms. Dafne went above and beyond to even help me out to the parking lot-since I have limited mobility. I recommend this property very g highly! The manager is always checking all the facilities too. Good job!

10

Eric

18 Aug 2025

·

Stayed 1 night

I only stayed one night but truly felt like royalty! The front desk clerk was professional, welcoming, and very informative. I’ll definitely be returning for a longer stay when I visit my son at FIU!

10

Susan

25 Jan 2025

·

Andrew at the Front Desk is emblematic of everything anyone who works in a hotel should aspire to be. I was so touched by his kindness to my elderly mother during my elderly father's emergency hospital visit. My mother was exhausted and unable to operate the key to the room. Andrew patiently and kindly came to her rescue not once, but twice (!!) to help her operate the key while I was in the hospital with my elderly father. My family is so grateful to Andrew and hope the hotel appreciates what a gem they have in Andrew.

10

Christopher

18 Sept 2025

·

Stayed 2 nights

Front desk offered Excellent service. The manager also is very helpful. Ready to help in any capacity. I would definitely recommend it to anyone.

10

Katelyn

4 Aug 2025

·

Stayed 3 nights

I had such a great stay at this hotel! The place was clean, comfortable, and perfectly located, but what really made it special was the people. Every staff member we encountered was kind and helpful, but I especially want to shout out the team working in the breakfast area. They were absolutely lovely — always welcoming us with a smile, checking in to make sure we had everything we needed, and creating such a warm, friendly atmosphere every morning. It really made our stay feel more personal and enjoyable. Thank you for starting our days off right!

2

Dona

19 Nov 2025

·

Stayed 7 nights

Bad still not getting my deposit 2 weeks after no service at all

2

Yusuf

30 Oct 2025

·

Stayed 1 night

It’s has been several day and I still haven’t received my deposit that was required at check in back… when you call to get through the phone hangs up or no is available. I’d like my deposit back .. this is a big inconvenience!!

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Location

Location is convenient to the Turnpike, FIU, Kendall Regional Hospital, and many shops and restaurants. Several guests also found it quiet and practical for transit.

Related guest reviews

8

William

29 Jul 2025

·

Stayed 5 nights

Very convenient. Everywhere was close by

10

Juan

10 Aug 2025

·

Stayed 1 night

The hotel is localized close to amenities, restaurants and shopping.

8

jesus

2 Oct 2024

·

Stayed 1 night

Excellent location,

10

Ignatius

24 Jul 2025

·

Stayed 4 nights

Good location for purposes of business

8

Gina

13 Jun 2025

·

Stayed 1 night

Beds are comfy, staff is friendly and location is amazing. One elevator was down during our stay and we were on the top floor- made coming and going take a little longer than desired but all in all great stay. Very close to FIU.

10

YUDESKA

11 May 2025

·

Stayed 2 nights

Next to the turnpike

10

R dion

23 May 2025

·

Stayed 1 night

Close to the hospital.

8

CLIFF

19 Aug 2025

·

Stayed 2 nights

No real issues, a little loud at night from Trucking businesses nearby, but no issues. Thank you Comfort Suites Miami- Kendall

8

Yahaira

2 Jul 2025

·

Stayed 1 night

Good location and areas

10

JOSEPH

28 Jun 2025

·

Stayed 4 nights

Great location

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Dining

The free breakfast is a common plus, with hot items available, but reports vary: some find it good, while others consider it basic or subpar, crowded, or lacking vegetarian options, with items occasionally running out.

Related guest reviews

10

Nereida

15 Jul 2025

·

Stayed 9 nights

Room was very comfortable. Great breakfast.

10

Cynthia

28 Jul 2025

·

Stayed 3 nights

I like that breakfast was provided and pretty tasty. The man at the front desk was polite and very accommodating also.

10

Jennifer

31 Aug 2024

·

Stayed 1 night

Clean! Great breakfast (eggs, sausage, waffles, oatmeal, cereal, muffins, fruit...) Hot shower and good night's sleep.

10

Rossana

28 Aug 2025

·

Stayed 3 nights

Check-in was fine, we had to wait a short while to get our room. Lobby was cozy with welcoming decor. Breakfast was basic but good, not many options for vegetarians. Room was clean, spacious and comfortable, cleaning staff was efficient and pleasant. Pool was lovely.

10

Mercedes

10 Jun 2025

·

Stayed 3 nights

Nice hotel. Customer service was great! Breakfast was nice and filling. Hotel was clean all over! I will return.

10

Keila

1 Jun 2025

·

Stayed 3 nights

Great hotel for extended stay. The room was clean, the beds were very comfortable, and breakfast is included. Staff was respectful and courteous. Would like to see vegetarian friendly options for breakfast.

4

raymond

8 Nov 2024

·

Stayed 1 night

Very helpful at check in but that's where the good part ends. First room offered smelt of damp, so were offered a different room. The hotel generally is a little tired and could do with a good freshen up. Breakfast area was cramped. Breakfast offering tasted stale (cereal and pastries). The coffee was weak and tastless and overall the offering was poor. When my wife asked a member of the kitchen staff if there was any possibility of some fresh strong coffee they just laughed. When we complained to the young guy on reception he just shrigged his shoulders. He didn’t care at all about our feedback. Overall the staff did not appear interested inthe quality of service being provided. The hotel is also situated in the corner of a shopping precinct. Was not entirely happy of how secure the car was. Hotel overall - I would avoid it. Stay somewhere else.

6

Stephen

8 Aug 2025

·

Stayed 5 nights

The staff was helpful The breakfast was subpar. Needs updates , the shower was borderline . Carpet in the room was not clean . When I made the booking the review said ( 9.5 Wonderful ) No it’s not !! It’s an ok 2.5 star hotel Plus I don’t like the fact that the room gets made up every other day I like a fresh room when I come back to my room after a day out , especially in hot weather. Not enough bathrooms In the lobby!!!

10

Laura

19 Sept 2025

·

Stayed 1 night

Overnite stay before driving to key west. Good location. Nice contenetial breakfast plus plenty of seating.

6

Nuzhat

13 May 2025

·

Stayed 4 nights

It was below expectations, breakfast was joke, minimum options

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$143
February	US$162
March	US$167
April	US$136
May	US$118
June	US$126
July	US$112
August	US$106
September	US$95
October	US$106
November	US$113
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $76	17 $140	18	19 $173
20 $72	21 $72	22 $72	23 $73	24 $73	25 $95	26 $95
27 $78	28 $79	29 $79	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $95	3 $95
4 $85	5 $88	6 $89	7 $86	8 $86	9 $117	10 $121
11 $81	12 $83	13 $86	14 $89	15 $89	16 $114	17 $114
18 $83	19 $86	20 $86	21 $86	22 $86	23 $110	24 $104
25 $83	26 $89	27 $86	28 $86	29 $86	30 $109	31 $109

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Miami - Kendall

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Prices for upcoming dates