Kernos Beach Hotel & Bungalows

Positive things: SEA: nice sandy beach with a very clean water. Sea getting deeper very slowly, so perfect for children. BUILDINGS: nice context well integrated and with a flourishing nature around. AREA OUTSIDE: nice for an evening walk. SWIMMING POOL: big and very nice! RESORT AREAS: many good areas near the pool, under the trees or near the restaurant to relax. Negative things: RESTAURANT: A problem is the quality of what is cooked; it looked like a food cooked in a school canteen, not the one it can be expected from a 4 star hotel. Food very repetitive and tailor made for German guests: beans, cobs, wurstel, fried onion rings, fried potatoes croquette, ... Especially in the evening hard to eat and obliged sometimes to eat child food like chicken nuggets and fish fingers, together with same food. They were nice at the beginning but not after a while. Same fruit ot mostly not local/not seasonal (pineapple, apples, pears, grapefruit). RESTAURANT SERVICE: When you order drinks before to sit for dinner you receive them after long time (After buffet picking and eating the meal!) Many times and not understable. The waiter when changing the tablecloth and preparing the table took the salt and pepper and tried to put in my hands while preparing hands while preparing the tablecloth...are you joking?!? Extra: I phoned at the reception and they told me that shower gel and shampoo are provided only at arrival. It's a 4 star resort and never heard this in all the hotels I stayed!

The hotel was good overall, the cleaning staff need to wipe the floor of rooms as it is dusty, they also need to add a box of tissues in each room.

From the moment we arrived, the staff welcomed us warmly, helped with every request, and were simply amazing. The air conditioning in our room didn’t work, and they immediately moved us to another room. Everything we asked for, we received. The hotel has a very relaxed atmosphere, and the kids felt free to use the facilities at any time — even at night. We were invited to meals and greeted warmly throughout the hotel. The food isn’t particularly rich, but it’s decent. We were on a family trip and spent most of the day outside, so it wasn’t a major issue. The location is excellent if you have teenagers, as they can walk in the evening to the nearby clubbing area. The only downside is that if your room is in the main building, there’s quite a bit of walking to get to the beach or the pool.

The hotel room looked nothing as advertised. Not clean and disorganized. House keeping and other workers barged into the room at all hours. Would not recommend

C