Name: Windsor Hotel, an Ascend Collection Hotel
Address: 125 West Lamar Street, Americus, Georgia, United States of America, Americus, Georgia, US
Price range: US$122–US$249 per night
Rating: 9.25

What guests think

Windsor Hotel, an Ascend Collection Hotel, delights many guests with its beautifully restored historic architecture, central downtown Americus setting, and convenient on-site dining and bar options, making it a distinctive base for visits to the area.

Staff are widely described as friendly and accommodating, and rooms are often spacious and comfortable. Several reviews note drawbacks such as street or bar noise, thin walls, and uneven floors, plus occasional cleanliness or maintenance lapses and a noticeable musty smell in some areas. Dining quality is commonly praised, though breakfast is not always included and restaurant hours or service can be limited or slow. Overall, expect a character-rich stay with modern comforts and some old-building trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with multiple on-site dining and bar options; parking is generally available nearby, though sometimes limited or street-based. No gym/fitness facility is available, and accessibility can be challenging due to stairs in some areas.

Related guest reviews

4

Pamela

24 Feb 2023

·

Stayed 2 nights

Pros: I loved the nostalgia of the building and room. Food in the dining room was wonderful. Cons: when booking my stay, concierge quoted a price, over $200, and i questioned 'a night', ans ahe said no. I was staying 2 nights. When i checked out and asked for a peinted receipt to turn in for stay, I was charged over 200 dollars a night for a double bed room, tucked in a far corner on the 3rd floor. I can't turn in this receipt for reimbursement, it wouldn't be approved so I have to absorb that cost myself. Secondly, the entrance is stairs, no other option. Hard to manage with heavy luggage in tow. Directions to this room was hard to follow....many turns, through an enclosed sitting room, up more stair to a landing, then down stairs and turn another corner hunting the room...all while you are tugging your luggage and bags. Not easy for anyone with medical problems or some elderly patrons. Take away, I did love the use of an historical building and the food. If I booked again, i would definitely double check my pricing and request a room more friendly for handicap needs.

10

ROBIN

19 Feb 2024

·

Stayed 1 night

Classic, vintage decor and furnishings. Antique telephone booth in the lobby. Friendly staff at check in and dining. Good food. Parking is limited.

8

Paula

28 Sept 2025

·

Stayed 1 night

Wonderful hotel staff. Extremely friendly. Gorgeous hotel for its age. Fantastic history!! Restaraunt was mediocre at best. Pub and bar were much more appealing.

10

Robert

31 Mar 2025

·

Stayed 1 night

Very nice old hotel. We had breakfast at their restaurant and it was very good. The hotel is located about a block from the Rylander Theater and shopping. The parking is free street parking. The area is safe so for us this was not an issue.

6

Lamar

4 Sept 2023

·

Stayed 2 nights

Better than the alternatives if you have to be in the area. Gym permanently closed. Check in takes a long time. Staff not very helpful. Fridge and microwave in room is convenient. The room itself is nice.

8

Valarie

15 Sept 2024

·

Stayed 1 night

Wonderful hotel! I will stay again. A gym would be a great addition.

4

ALAN

22 Oct 2023

·

Stayed 3 nights

No amenities for ADA. NO bell hops. No room service. Very friendly but not for someone disabled or if you want physical assistance, Very poor!

10

Jareth

1 Aug 2025

·

Stayed 1 night

Incredibly beautiful and historic hotel. We stayed in the Bridal Suite, and the view from the tower was amazing, not to mention the wide open circular room was unique to look at. The entire hotel is beautiful to look at, down to the lobby with its two chandeliers, we simply had a good time exploring the place. It has some restaurants and a bar inside the hotel as well. The hotel has a comfortable feel overall, and was a quite pleasant to stay at. Would definitely come back again.

8

Susan

8 Sept 2023

·

Stayed 1 night

This is an historic building so don’t expect new and modern but it is a nice hotel with large rooms with ample free parking. The town had a few good shops but everything is closed on Sunday. My only complaint was that the hotel patio restaurant closed at 9 pm and the sports bar outside the hotel wasn’t quite what we were looking for. And brunch started too late for us on Sunday so we had to go somewhere else for breakfast.

10

John

28 Mar 2025

·

Stayed 1 night

The porches were wonderful to just hang out on inthe evening

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Cleanliness

Many guests report clean rooms and public areas, but cleanliness and upkeep are inconsistent. Recurring issues include bathroom mold or grime, worn carpets, dust, musty or mildew odors, and occasional pests.

Related guest reviews

6

Edward

26 Feb 2025

·

Stayed 1 night

Third floor, there was a few spiders in the room. The bathroom smelled a bit musty, but this was to be expected for me and my significant other considering its history. Location is very historic and the restaurants around the area are great. It's a good place to stay for one night, I don't think I'd do more than that.

10

Terence

5 Oct 2024

·

Stayed 1 night

Overall it was great. But the whole place had a slight mildew smell.

8

KIRBIE

29 Jul 2025

·

Stayed 2 nights

Hotel needs some updating. Ceiling has cracks. Stains on paint. Tub was black inside. Air vent and fire sprinkler pipes were full of dust. The staff was friendly.

8

John

28 Sept 2025

·

Stayed 3 nights

Great location but electrical outlets not working and mold above the bath tub

10

Deb

22 Mar 2024

·

Stayed 1 night

An historic hotel that is beautifully brought back into service. It was a treat to be able to sit outside on the covered balcony for dinner. The 3 story lobby is amazing. The room felt small because upon entering, the bed was right at the door. The bathroom had some mold and brown drops that was unappealing. The hotel is something to experience.

6

Vastri

24 Mar 2024

·

Stayed 1 night

This is my second visit at this hotel. During this visit it was extremely stressful trying to get sleep. It was extremely loud along with other folks on the same floor whom slammed doors numerous times during the night!!! Someone apparently came up to ask the rowdy folks if everything was ok. Carpeting is very old, the tub creaks during showering and stains noted in the toilet bowl. My husband and I were rather disappointed.

8

Kyle

1 Aug 2024

·

Stayed 1 night

The property is very nice and historic, but it looks, pretty clearly, like since the hotel was originally refurbished, no money or resources have been invested to up keep it. The chair in my room was old, stained, and looked like it belongs in a college student’s room. The shower curtain was molded, the ice bin in my room was molded, the fan was dusty. Sure, it’s an historic property, but these are basic maintenance items and have nothing to do with historic preservation. All of the front-facing employees I met were all super friendly and happy to help. Management, by appearance, has no interest in upkeep.

2

Brookeita

26 May 2025

·

Stayed 2 nights

Customer service was not good. Upon arrival and checking in I was given a room that was not cleaned. Arrived and the room was wide open and the bedding on the floor, just appeared to be in the start of housekeeping despite no housekeeper in sight. The tub filled up while showering and left scum when it drained. This hotel was not up to my standards, I left early.

6

Latrina

2 Nov 2023

·

Stayed 1 night

I liked the mattress. The bed slept really good. Overall, the experience was average. The Windsor is a historic hotel in Americus, it’s more than 100 years old. And thought it has been updated, it still reads old and unclean in areas. The carpet in my room needs to be cleaned or changed. The shower and floor tile didn't appear clean. I was there overnight and knew what I would get. Americus does not have many hotel options so it is what it is. The staff were friendly.

8

Donald

26 May 2025

·

Stayed 4 nights

The hotel building and architecture is awesome to observe and interact. The main public spaces are inviting to interact and observe. Our room was spacious and comfortable. However the bathroom was not as clean as we expected. The floor was dirty in places. Overall we would however stay there again. Probably the best place to stay in Americus.

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Rooms

Rooms are often spacious, comfortable, and full of vintage character; some offer unique layouts or views. Drawbacks noted across reviews include street or bar noise, thin walls, uneven floors, and occasional poor views toward brick walls or A/C units.

Related guest reviews

8

C Caroni

16 Oct 2025

·

Stayed 2 nights

The room is vintage & the location is wonderful. The bed was very comfortable. It is a nice break from most chain hotels. Main Street has gotten very noisy with trucks. I was disappointed that breakfast wasn’t included; it is at most hotels in this price range.

10

Sara

2 Oct 2025

·

Stayed 2 nights

Beautiful room. Very quiet and comfortable. All desk clerks were very helpful from things to see and local restaurants. Highly recommended this hotel it is a museum

8

Georgia

14 Nov 2024

·

Stayed 1 night

The building is beautiful, grand and historic. Our room was spacious. Only negative was absolutely no view out the window -brick wall and a/c units. If we were staying more than 1 night I would have asked to move to another room.The bed was comfortable, but very high. We ate at the Rosemary & Thyme for dinner and while the atmosphere and service were good, my husband\'s "rare" prime rib was medium and what he got when he sent it back was barely medium rare. They stated "that\'s the best we could do".Not worth the money. Also, when we arrived the restaurant was not crowded and there were several tables empty, but when we asked to be moved to another table we were told they had many reservations so could not move us. However, by the time we left, all the tables were still available, so not sure why they couldn\'t move us to begin with.

6

Henry

21 Aug 2023

·

Stayed 2 nights

The hotel hss so much history and takes to back in time with it's decor! The upper level floors are uneven in certain places. If you get the wrong upper level rooms, you will not have pleasant views out of the windows.

8

Jonathan

20 Aug 2025

·

Stayed 1 night

Walls are thin and the bathroom needed more hooks. Also lamps were unplugged for some reason.

2

Kathleen

3 Sept 2023

·

Stayed 1 night

There is a live band nearby that will keep you awake until at least 3AM.

6

Jay Todd

23 Nov 2025

·

Stayed 1 night

Room and hotel very neat and cool. Issue was noise from the bar under my room with music blaring into the late night hours.

10

Farron

23 Jun 2025

·

Stayed 1 night

Staff was courteous and helpful; going above the norm to provide our requests. Property has some age issues, floor buckling which was difficult for my wife to manage with a broken foot.

10

piper

15 Dec 2025

·

Stayed 1 night

Spacious rooms, great customer service Vickie, beds comfy and warm

10

Jareth

1 Aug 2025

·

Stayed 1 night

Incredibly beautiful and historic hotel. We stayed in the Bridal Suite, and the view from the tower was amazing, not to mention the wide open circular room was unique to look at. The entire hotel is beautiful to look at, down to the lobby with its two chandeliers, we simply had a good time exploring the place. It has some restaurants and a bar inside the hotel as well. The hotel has a comfortable feel overall, and was a quite pleasant to stay at. Would definitely come back again.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and accommodating, with several staff recognized by name. Reported issues include occasional rudeness, slow or uneven restaurant service, check-in delays, and rare arrival to an unready room.

Related guest reviews

8

Kristen

7 Oct 2025

·

Stayed 1 night

First off, let me just say how breath taking the Windsor is when you walk in! The wood finishes throughout are beautifully preserved. The staff was super nice and helpful! The serves in the two restaurants were awesome, specifically Fred from Rosemary & Thyme! His happy demeanor and over the top professionalism made for a fantastic morning before my training class! There are only a few cons I have: -The main one is the smell. I know older, historical buildings can sometimes have a smell that won’t subside or diminish. Unfortunately, the Windsor had the smell of Raid (a roach repellent) and it was quite profound towards the back of the hotel where the rooms are. -The spooky stories about Emily and Emma are well-known! I would’ve loved a to go on a personal tour of the third floor, and check out the famous room, 333. I was only there for one night so I didn’t have a ton of time. I think offering a quick tour during the week could be beneficial for those of us who won’t get to stay through the weekend.

10

Leonard

11 Aug 2024

·

Stayed 1 night

The best part of our stay at this beautiful hotel was the greeting and service from Franklin from the front desk. A great venue and worth the trip

10

Carrie

15 Dec 2025

·

Stayed 1 night

Great service and we love Floyd, he's the BEST!

8

Anthony

8 Apr 2025

·

Stayed 1 night

Hotel was clean and well keep. Only issues is they were short of help my 3 oclock check in time didnt happen wasnt able to check in until 4 pm.

10

Mike

7 Dec 2023

·

Stayed 3 nights

Micah was the difference between a nice stay and a fabulous time. She went above and beyond to make my wife's visit memorable and fun. Frank was very friendly and helpful as well. We'd highly recommend this location to anyone looking for a relaxing stay and a break from the big city hustle and bustle.

10

Brenda

16 May 2025

·

Stayed 1 night

Everyone was efficient except for waitress in the upscale retaurant. Very very long delays between every step. Ex: requesteda drink refill and she proceedes to an empty table to straighten the setting. Had to ask a second time and asked if we could have it "now". Note - only two other occupied table. Absoutely unacceptable service. Otherwise it was a great visit

10

Carrie

3 Mar 2025

·

Stayed 1 night

Great hotel with excellent customer service!

8

Serah

2 Jul 2025

·

Stayed 1 night

We stayed here on our wedding night, came in all dressed up and staff looked at us like we were crazy when we had obviously just got married. I just expected better customer service from the cost of the location. Overall, the beds were comfortable, and the rooms were clean. The atmosphere is fine, but they should be more welcoming to everyone no matter their age race gender whatever… also I had called multiple times on the phone to ask if they offered any honeymoon packages or anything of that nature that acted as if I was an inconvenience and told me that I could just look online to see that. Sadly, I couldn’t find any of those options online so I just booked a basic room the attitude that I received on the phone was nearly enough to make me not book there at all, but there weren’t many options in the area, especially for such a special night… I don’t believe we will ever stay there again, considering how we were treated and made to feel very unwanted and unwelcome.

2

Brookeita

26 May 2025

·

Stayed 2 nights

Customer service was not good. Upon arrival and checking in I was given a room that was not cleaned. Arrived and the room was wide open and the bedding on the floor, just appeared to be in the start of housekeeping despite no housekeeper in sight. The tub filled up while showering and left scum when it drained. This hotel was not up to my standards, I left early.

10

piper

15 Dec 2025

·

Stayed 1 night

Spacious rooms, great customer service Vickie, beds comfy and warm

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Location

Central downtown location near shops, restaurants, and the Rylander Theater, and a convenient base for visiting Plains. Several guests note street noise and that many local venues close on Sundays.

Related guest reviews

10

Erik

26 Mar 2024

·

Stayed 1 night

Wonderful location in the center of the historic district.

8

C Caroni

16 Oct 2025

·

Stayed 2 nights

The room is vintage & the location is wonderful. The bed was very comfortable. It is a nice break from most chain hotels. Main Street has gotten very noisy with trucks. I was disappointed that breakfast wasn’t included; it is at most hotels in this price range.

8

Iris

11 Aug 2024

·

Stayed 1 night

This was our third time visiting The Windsor Hotel. It's a wonderful, ornately furnished old building with so much to see. Unfortunately, we were there for a doctor's appointment nearby the next morning. It was gloomy, so we stayed and ate dinner at the hotel. Great food and service. Lovely room with 2 queen beds, but too much traffic outside. A little noisy and I am a very light sleeper. Other than that, it was great!

10

Kevin

31 Aug 2025

·

Stayed 1 night

Wonderful historic hotel in downtown Americus. Plenty of places to shop and eat nearby. Just sitting in the lobby and enjoying this hotel was a lot of fun.

10

Robert

31 Mar 2025

·

Stayed 1 night

Very nice old hotel. We had breakfast at their restaurant and it was very good. The hotel is located about a block from the Rylander Theater and shopping. The parking is free street parking. The area is safe so for us this was not an issue.

10

Mary

29 Mar 2024

·

Stayed 1 night

A beautiful hotel right in downtown Americus. Staff is friendly and professional. It is a short ride to Plains where you can visit many interesting places related to President Jimmy Carter. (You can also have the best peanut butter ice cream in the world!)

10

Amanda

31 May 2025

·

Stayed 1 night

Excellent Location

8

Jeff

22 Mar 2023

·

Stayed 1 night

Very cool place to stay, historical. Good in hotel dining. Patrons and street noise very loud, kept the wife awake most of the night. Over priced.

10

Joan

24 Apr 2025

·

Stayed 1 night

We enjoyed staying at this hotel. And it's a perfect place to stop on the way to Plains, Georgia.

10

Dorothy

25 Mar 2025

·

Stayed 1 night

Beautiful historic hotel in walkable downtown

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Dining

On-site restaurants earn frequent praise for tasty breakfasts, steaks, and overall quality. Downsides include limited hours or closures (especially Sundays) and occasional slow or mediocre service; breakfast is sometimes not included.

Related guest reviews

10

Catherine

9 Apr 2024

·

Stayed 2 nights

The hotel was excellent! Absolutely beautiful! Our room was great, very clean, comfortable beds and great water pressure. The dining area, The Rosemary Thyme was great, great service, friendly staff and excellent food. Floyd our host was wonderful! You will not be disappointed in any way!

10

Catherine

9 Apr 2024

·

Stayed 2 nights

The hotel was excellent! Absolutely beautiful! Our room was great, very clean, comfortable beds and great water pressure. The dining area, The Rosemary Thyme was great, great service, friendly staff and excellent food. You will not be disappointed in any way!

10

James

7 Aug 2025

·

Stayed 1 night

Very elegant hotel built in 1892. Clean room with comfortable bed. Beautiful interior. Downtown close to shopping. We had both breakfast and dinner at the hotel restaurant . The service and food was outstanding and the price was reasonable . Beautiful and elegrant dining .

10

Brenda

16 May 2025

·

Stayed 1 night

Everyone was efficient except for waitress in the upscale retaurant. Very very long delays between every step. Ex: requesteda drink refill and she proceedes to an empty table to straighten the setting. Had to ask a second time and asked if we could have it "now". Note - only two other occupied table. Absoutely unacceptable service. Otherwise it was a great visit

10

ALANA

4 Jul 2025

·

Stayed 2 nights

The room was great! Very spacious, clean and the beds were super comfortable. We actually had most of our meals at the various restaurants there, the food deserves its own review, it was delicious. I cannot wait to go back!

8

Shonda

11 Nov 2025

·

Stayed 1 night

Clean room and great Breakfast

8

Susan

8 Sept 2023

·

Stayed 1 night

This is an historic building so don’t expect new and modern but it is a nice hotel with large rooms with ample free parking. The town had a few good shops but everything is closed on Sunday. My only complaint was that the hotel patio restaurant closed at 9 pm and the sports bar outside the hotel wasn’t quite what we were looking for. And brunch started too late for us on Sunday so we had to go somewhere else for breakfast.

10

Elizabeth and Meggan

23 Dec 2023

·

Stayed 2 nights

Lovely property. Exceeded my expectations. Dinner was fine, but breakfast was stellar. The breakfast was so good, we ate there more than once.

10

horace

24 Aug 2024

·

Stayed 1 night

Great place to stay. Very elequent old 1890 hotel, renovated of course, that is very beautiful. Staff was excellent. Restaurant was exceptional, best steaks in a while.

10

Faythe

18 May 2025

·

Stayed 2 nights

Historic hotel, beautiful design. The restaurants in-house and service was not very good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$129
February	US$138
March	US$141
April	US$124
May	US$132
June	US$129
July	US$127
August	US$136
September	US$151
October	US$151
November	US$138
December	US$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $249
20 $122	21 $122	22 $146	23 $146	24 $130	25 $130	26 $154
27 $129	28 $129	29 $134	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $154	3 $176
4 $125	5 $125	6 $125	7 $154	8 $163	9 $163	10 $163
11 $132	12 $132	13 $138	14 $161	15 $138	16 $219	17 $221
18 $132	19 $135	20 $135	21 $136	22 $138	23 $238	24
25 $134	26 $134	27 $134	28 $134	29 $134	30 $147	31 $145

Windsor Hotel, an Ascend Collection Hotel

Prices for Windsor Hotel, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Room, 1 Queen Bed, Accessible

Suite, 2 Queen Beds

Presidential Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Tower

Guest reviews of Windsor Hotel, an Ascend Collection Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Windsor Hotel, an Ascend Collection Hotel

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