PortoBay Santa Maria - Adults Only
$342
/ night
Avg. for November
Prices for PortoBay Santa Maria - Adults Only
Select dates to see prices and availability
$342
/ night
Avg. for November
Monthly average prices
Nightly prices at PortoBay Santa Maria - Adults Only average $270 in January, the cheapest month, and $13k in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $270 |
| February | $300 |
| March | $339 |
| April | $397 |
| May | $678 |
| June | $736 |
| July | $428 |
| August | $328 |
| September | $13k |
| October | $350 |
| November | $342 |
| December | $322 |
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Nov · $342
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Most expensive: September (~$13k)
Cheapest: January (~$270)
About this property
Pamper yourself with onsite massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access a...
Amenities
Pamper yourself with onsite massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access and bike parking.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Funchal? This hotel has 840 square feet (78 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arsenal, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.
Rooms
Make yourself at home in one of the 146 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Location
With a stay at PortoBay Santa Maria, Adults Only, you'll be centrally located in Funchal, within a 5-minute drive of Funchal Marina and CR7 Museum. This hotel is 0.1 mi (0.1 km) from Funchal-Monte Teleferico and 0.2 mi (0.3 km) from Fort of Sao Tiago.
What's nearby
Sao Tiago Beach(0.1 miles)
Fort of Sao Tiago(0.1 miles)
Funchal-Monte Teleferico(0.1 miles)
Complexo Balnear Barreirinha(0.2 miles)
Funchal Farmers Market(0.2 miles)
Avenida do Mar(0.3 miles)
Praça do Povo(0.4 miles)
Embroidery Museum(0.4 miles)
Vila Guida Garden Viewpoint(0.5 miles)
Funchal Town Hall(0.6 miles)
Funchal Sacred Art Museum(0.6 miles)
Se Cathedral(0.6 miles)
Praca do Municipio(0.6 miles)
Igreja do Colegio Sao Joao Evangelista(0.6 miles)
Funchal Marina(0.7 miles)
The preferred airport for PortoBay Santa Maria, Adults Only is Cristiano Ronaldo Airport (FNC)(10.6 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Dry Cleaning
Location
Avenida do Mar e das Comunidades Madeirenses, 50, Old Town Funchal, Funchal, Portugal
Sao Tiago Beach (0.1 miles)
Fort of Sao Tiago (0.1 miles)
Funchal-Monte Teleferico (0.1 miles)
Complexo Balnear Barreirinha (0.2 miles)
Funchal Farmers Market (0.2 miles)
Avenida do Mar (0.3 miles)
Room options
6
Junior Suite
Room details
2 Twin Beds
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Suite, Sea View
Room details
2 Twin Beds
Sleeps 3
484 ft²
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
6
Standard Room
Room details
2 Twin Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Superior Twin Room, Sea View
Room details
2 Twin Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Studio, Sea View
Room details
2 Twin Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Studio, Partial Sea View
Room details
2 Twin Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of PortoBay Santa Maria - Adults Only
9.1
Superb
Based on 711 verified reviews
Who stays here?
Business
0%
Couple
84%
Family
6%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
PortoBay Santa Maria - Adults Only consistently wins praise for its exceptional Old Town waterfront location, friendly and professional staff, very clean spaces, and generous breakfasts, making it a comfortable base for exploring Funchal on foot.
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What guests think
PortoBay Santa Maria - Adults Only consistently wins praise for its exceptional Old Town waterfront location, friendly and professional staff, very clean spaces, and generous breakfasts, making it a comfortable base for exploring Funchal on foot.
Facilities include indoor and outdoor pools, rooftop hot tubs, a spa, bars with evening entertainment, and on-site parking with direct promenade access. Rooms are generally spacious, many with sea views, balconies or kitchenettes. Common drawbacks include occasional noise in park- or equipment-facing rooms, mixed feedback on dinner and breakfast drinks, and a few notes about dated decor, a cool outdoor pool, or minor AC and shower issues. Overall, expect a well-located, adult-focused hotel suited to relaxed, walkable stays.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include indoor and outdoor pools, rooftop hot tubs/terrace, a spa, bars with live music, direct promenade access, and an on-site garage. A few guests mention the outdoor pool can feel small or cold, and the gym feels limited.
Related guest reviews
8
Moira
Nov 11, 2025
·
Stayed 3 nights
Staff were great. Breakfast was good. Loved the rooftop terrace. Get a sea view room as it’s so good to enjoy sunshine all day and watch the cruise ships sailing in and out. The location of the hotel is the best. Right on the waterfront and the restaurants in the old town are on your doorstep so why the 4* review? The outdoor swimming pool isn’t the best. Small, quite shallow and cold and only 1 small beach towel a day. Once you’ve had a swim you’re left with a very wet towel. Having said that I’d happily go back again.
Staff were great. Breakfast was good. Loved the rooftop terrace. Get a sea view room as it’s so good to enjoy sunshine all day and watch the cruise ships sailing in and out. The location of the hotel is the best. Right on the waterfront and the restaurants in the old town are on your doorstep so why the 4* review? The outdoor swimming pool isn’t the best. Small, quite shallow and cold and only 1 small beach towel a day. Once you’ve had a swim you’re left with a very wet towel. Having said that I’d happily go back again.
10
Michael
May 31, 2024
·
Stayed 10 nights
Schönes und nicht zu großes Hotel direkt in der Zona Velha und am Meer gelegen. Man sitzt auf dem Balkon quasi direkt am Meer und man geht nur 100 m zu Dutzenden von Resturants und Bars. Es gibt eine Tiefgarage, Pool und Dachterasse mit Jacuzzi. Das Frühstück ist gut und vielfältig. Das Personal flott und freundlich. Unser Zimmer hatte auch eine kleine Küchenzeile, von der wir vor allem den Kühlschrank genutzt haben. Spa, Indoor Pool und Sporteinrichtungen haben wir nicht benutzt, da wir jeden Tag gewandert sind. Das Publikum besteht vor allem aus (britischen) Rentnern. Da kamen wir uns auf einmal jung vor ;-) Wir hatten nur einmal Abendessen im Hotel, das zwar vielfältig, aber nicht überwältigend war. Kleine Kritikpunkte: wenn man wieder ins Zimmer kommt und die Karte einsteckt, plärrt der Fernseher los und die Klimaanlage geht an => nervig // ein "Brummkaffee" zum Frühstück wäre schön
Schönes und nicht zu großes Hotel direkt in der Zona Velha und am Meer gelegen. Man sitzt auf dem Balkon quasi direkt am Meer und man geht nur 100 m zu Dutzenden von Resturants und Bars. Es gibt eine Tiefgarage, Pool und Dachterasse mit Jacuzzi. Das Frühstück ist gut und vielfältig. Das Personal flott und freundlich. Unser Zimmer hatte auch eine kleine Küchenzeile, von der wir vor allem den Kühlschrank genutzt haben. Spa, Indoor Pool und Sporteinrichtungen haben wir nicht benutzt, da wir jeden Tag gewandert sind. Das Publikum besteht vor allem aus (britischen) Rentnern. Da kamen wir uns auf einmal jung vor ;-) Wir hatten nur einmal Abendessen im Hotel, das zwar vielfältig, aber nicht überwältigend war. Kleine Kritikpunkte: wenn man wieder ins Zimmer kommt und die Karte einsteckt, plärrt der Fernseher los und die Klimaanlage geht an => nervig // ein "Brummkaffee" zum Frühstück wäre schön
6
KENNETH
Dec 12, 2022
·
Stayed 7 nights
Recommendation do not stay on the side with room numbers 151,152,153,154 etc all floors it’s noisy and the view is well - trees super close. In face 150,151,152,153 should be heavily discounted - as there are noice from a bar across the street. Hotel start to show signs of wear and tear. Breakfast great, waiters great and good service. Gym outright poor bo near the class it should be - 1 treadmill limited weights - up to 10 kg. Indoor pool great out door ok - outdoor area a bit so so / out door bar/dinning ok. Bar inside ok lots at different drinks - the bar personal with a good sense of humor. Checkin super slow - check out super fast. Location great if you want to be close and are not walking well - if you - take Eden Mar instead mich better in most categories
Recommendation do not stay on the side with room numbers 151,152,153,154 etc all floors it’s noisy and the view is well - trees super close. In face 150,151,152,153 should be heavily discounted - as there are noice from a bar across the street. Hotel start to show signs of wear and tear. Breakfast great, waiters great and good service. Gym outright poor bo near the class it should be - 1 treadmill limited weights - up to 10 kg. Indoor pool great out door ok - outdoor area a bit so so / out door bar/dinning ok. Bar inside ok lots at different drinks - the bar personal with a good sense of humor. Checkin super slow - check out super fast. Location great if you want to be close and are not walking well - if you - take Eden Mar instead mich better in most categories
10
James
Feb 11, 2025
·
Stayed 7 nights
This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
10
claude
Dec 15, 2025
·
Stayed 3 nights
nous avons passés un très bon séjour dans ce très bel hotel idéalement placé à Funchal accès direct privé à la promenade décorations de noel magnifiques : la chambre était spacieuse et calme , le personnel efficace et professionnel le petit déjeuner copieux et excellent le plus, la piscine intérieure chauffée
nous avons passés un très bon séjour dans ce très bel hotel idéalement placé à Funchal accès direct privé à la promenade décorations de noel magnifiques : la chambre était spacieuse et calme , le personnel efficace et professionnel le petit déjeuner copieux et excellent le plus, la piscine intérieure chauffée
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
8
Heather
Jul 26, 2025
·
Stayed 6 nights
Would recommend this hotel with helpful friendly staff. Only reason for 4 stars was a little slow in buffet restaurant. Food very good for buffet, clean hotel and great location. Entertainment every evening in a relaxed atmosphere. Spa and pool are good as well.
Would recommend this hotel with helpful friendly staff. Only reason for 4 stars was a little slow in buffet restaurant. Food very good for buffet, clean hotel and great location. Entertainment every evening in a relaxed atmosphere. Spa and pool are good as well.
10
Klaus
Mar 27, 2023
·
Stayed 3 nights
Nice upscale hotel directly between the promenade and old town. Two big pools, one inside and one outside. The location is great. A very short walk to downtown Funchal or old town. The hotel has a parking garage located in the basement of the hotel. Overall a very nice hotel.
Nice upscale hotel directly between the promenade and old town. Two big pools, one inside and one outside. The location is great. A very short walk to downtown Funchal or old town. The hotel has a parking garage located in the basement of the hotel. Overall a very nice hotel.
10
alison
Apr 21, 2023
·
Stayed 7 nights
Everything was perfect; our room was spacious, sea facing with balcony and kitchenette. The staff, particularly André, were friendly, helpful and nothing was too much trouble. We felt very spoilt. The hotel and gardens are beautifully maintained with an indoor spa, an outdoor pool and 3 hot tubs including one on the roof. Although full the hotel never felt overcrowded and we always got a sun bed. The food was very good esp the breakfasts. Happy hour on the bar’s balcony was lovely for sundowners. Great live music in the bar in the evenings. We’ll definitely return.
Everything was perfect; our room was spacious, sea facing with balcony and kitchenette. The staff, particularly André, were friendly, helpful and nothing was too much trouble. We felt very spoilt. The hotel and gardens are beautifully maintained with an indoor spa, an outdoor pool and 3 hot tubs including one on the roof. Although full the hotel never felt overcrowded and we always got a sun bed. The food was very good esp the breakfasts. Happy hour on the bar’s balcony was lovely for sundowners. Great live music in the bar in the evenings. We’ll definitely return.
10
Harry
Nov 7, 2023
·
Stayed 10 nights
Fantastic location. Beautiful hotel with wonderful amenities and great sea views. Enjoyed both indoor and outdoor pools. Great service and lovely restaurant as well.
Fantastic location. Beautiful hotel with wonderful amenities and great sea views. Enjoyed both indoor and outdoor pools. Great service and lovely restaurant as well.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the hotel and rooms as very clean and well maintained, with attentive housekeeping. Pool and common areas are also kept tidy.
Related guest reviews
10
Frank
Apr 2, 2023
·
Stayed 7 nights
This is a lovely hotel in a great location. The cliental of this hotel is adults only and in the main they were of the older generation; with a very calm atmosphere. Hotel is very clean and the rooms have plenty of essential facilities (small kitchenette was a bonus). Found it somewhat disappointing that the hotel would not replenish the coffee sachets saying this was only done for Platinum clients! Local transportation facilities are positioned within a close walk so you can jump on a bus, get a taxi or use the cable car and explore all the exciting attractions that Madeira has to offer. Breakfast at the hotel was excellent, buffet style; serve yourself with a vast selection to choose from. It was nice to see (during the breakfast hours) the outdoor space was patrolled by a man with a bird of prey keeping any annoying pigeons at bay. Although we never ate in the restaurant because we didn’t pay for this in our package we did sample food on one occasion and were very impressed. Cocktails from the bar are also excellent and if you get there in time for happy hour, you can get them for half price! The outdoor areas have lots offer, sun lounges galore, 2 swimming pools, both indoor and outdoor (indoor one is largest), jacuzzi’s and a more private rooftop area. The spa which is under the hotel is also excellent. We both sampled a full back massage we are pleased to report was top class. All in all a very good quality hotel and one we would be please to come back to.
This is a lovely hotel in a great location. The cliental of this hotel is adults only and in the main they were of the older generation; with a very calm atmosphere. Hotel is very clean and the rooms have plenty of essential facilities (small kitchenette was a bonus). Found it somewhat disappointing that the hotel would not replenish the coffee sachets saying this was only done for Platinum clients! Local transportation facilities are positioned within a close walk so you can jump on a bus, get a taxi or use the cable car and explore all the exciting attractions that Madeira has to offer. Breakfast at the hotel was excellent, buffet style; serve yourself with a vast selection to choose from. It was nice to see (during the breakfast hours) the outdoor space was patrolled by a man with a bird of prey keeping any annoying pigeons at bay. Although we never ate in the restaurant because we didn’t pay for this in our package we did sample food on one occasion and were very impressed. Cocktails from the bar are also excellent and if you get there in time for happy hour, you can get them for half price! The outdoor areas have lots offer, sun lounges galore, 2 swimming pools, both indoor and outdoor (indoor one is largest), jacuzzi’s and a more private rooftop area. The spa which is under the hotel is also excellent. We both sampled a full back massage we are pleased to report was top class. All in all a very good quality hotel and one we would be please to come back to.
10
Jantje
Nov 9, 2025
·
Stayed 7 nights
Schone en mooie kamer met prachtig uitzicht
Schone en mooie kamer met prachtig uitzicht
10
James
Feb 11, 2025
·
Stayed 7 nights
This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
This was our ninth visit to Hotel Porto Santa Maria and as usual it did not disappoint. The staff are so welcoming and friendly. As usual, nothing's ever to much for them and it's refreshing to see the same faces all around the hotel. We find it a peaceful haven. The cleanliness is excellent. We usually only have breakfast which is substantial and varied. Happy hour is a bonus and we enjoy working our way through the fab cocktail menu. Situated, towards the end of the promenade and in the old town, it's surrounded by many good restaurants, for those who don't want to take advantage of the dinner package provided by the hotel. It's also very convenient for the cable car, fruit and flower market and the cathedral. The pool area leads directly onto the prom and there is a raised area, for a leisurely lunch whilst watching the cruise ships berthing. The Porto Santa Maria also has an indoor pool, spa, where you can have a beauty treatment and a gym. WE cant wait to return, at the end of November, for the Christmas lights turn on!
10
Rachel
Jun 10, 2024
·
Stayed 10 nights
Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
10
Andrew
Nov 24, 2023
·
Stayed 4 nights
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
10
Klaus
Sep 25, 2023
·
Stayed 8 nights
Absolut top. Zentraler in Funchal geht es nicht. Sehr ruhig. Eigenes kostenfreies Parkhaus. Geschäfte, Restaurants direkt nebenan, ebenso Meerpromenade. Sauberes funktionales Zimmer. Sehr gutes Frühstück. Empfehlenswert!
Absolut top. Zentraler in Funchal geht es nicht. Sehr ruhig. Eigenes kostenfreies Parkhaus. Geschäfte, Restaurants direkt nebenan, ebenso Meerpromenade. Sauberes funktionales Zimmer. Sehr gutes Frühstück. Empfehlenswert!
8
Christopher
Jul 25, 2025
·
Stayed 6 nights
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
10
Graham
Oct 15, 2024
·
Stayed 6 nights
Fantastic hotel with friendly staff, spotlessly clean and right on the sea front
Fantastic hotel with friendly staff, spotlessly clean and right on the sea front
10
Wendy
Aug 8, 2025
·
Stayed 3 nights
The hotel is right on the water. Its beautiful and clean. The pool and lounge area is clean and set up very well. Breakfast was wonderful. Everyone on staff was helpful and friendly. Excellent hotel!!
The hotel is right on the water. Its beautiful and clean. The pool and lounge area is clean and set up very well. Breakfast was wonderful. Everyone on staff was helpful and friendly. Excellent hotel!!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, many offering sea views and handy kitchenettes or balconies. Some report noise in park- or equipment-facing rooms, occasional AC or shower issues, and a few comments about dated decor or restricted sea-view balconies.
Related guest reviews
10
Caroline
Jul 4, 2023
·
Stayed 4 nights
Great position near the Old Town, very easy walk to lots of good restaurants. Spacious room with sea view
Great position near the Old Town, very easy walk to lots of good restaurants. Spacious room with sea view
6
Andreas
Nov 18, 2023
·
Stayed 1 night
Leider wurden wir in einem Zimmer EG untergebracht in dem die ganze Nacht eine Lüftung zu hören war. Wir sprachen dies nach dem einchecken an- uns wurde mitgeteilt das die Geräusche nachts aufhören- dies war nicht der Fall!
Leider wurden wir in einem Zimmer EG untergebracht in dem die ganze Nacht eine Lüftung zu hören war. Wir sprachen dies nach dem einchecken an- uns wurde mitgeteilt das die Geräusche nachts aufhören- dies war nicht der Fall!
10
Mrs L
Feb 28, 2024
·
Stayed 7 nights
Had a lovely week stay here. The hotel is lovely, we had a mini suite which had a lounge, bedroom and very large balcony with partial sea view. Breakfast is great lots of choice and all fresh. The best thing is the location, on the flat right in the old town, walking distance to nearly everything.
Had a lovely week stay here. The hotel is lovely, we had a mini suite which had a lounge, bedroom and very large balcony with partial sea view. Breakfast is great lots of choice and all fresh. The best thing is the location, on the flat right in the old town, walking distance to nearly everything.
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
10
Svein
Feb 5, 2023
·
Stayed 7 nights
This is a comfortable hotel, close to the sea (20 meters), with a good, traditional atmosphere. Adults only. Good restaurant and bar. Two pools, indoor and garden. Garden bar with meal service too. Entertainment every night. Right next to Old Town restaurants and bars. Walking distance to everything. Well equipped rooms, with fridge and dishes. We visited in the middle of Winter, with 12-14 degrees outside, and since AC did not have heater, we were cold at night. As the days became warmer, so did we...
This is a comfortable hotel, close to the sea (20 meters), with a good, traditional atmosphere. Adults only. Good restaurant and bar. Two pools, indoor and garden. Garden bar with meal service too. Entertainment every night. Right next to Old Town restaurants and bars. Walking distance to everything. Well equipped rooms, with fridge and dishes. We visited in the middle of Winter, with 12-14 degrees outside, and since AC did not have heater, we were cold at night. As the days became warmer, so did we...
8
saher
Oct 14, 2023
·
Stayed 4 nights
Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good
Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good
8
Carol
Oct 2, 2024
·
Stayed 7 nights
A great location. Spacious rooms. Disappointed that our seaview room had a wall instead of an iron balcony so could only see the sea if standing up. Should be sold as a partial seaview room and not charged at the full seaview rate. Lovely clean property.
A great location. Spacious rooms. Disappointed that our seaview room had a wall instead of an iron balcony so could only see the sea if standing up. Should be sold as a partial seaview room and not charged at the full seaview rate. Lovely clean property.
8
Ingrid
Feb 24, 2024
·
Stayed 7 nights
Das Hotel ist sehr guenstig gelegen mit direktem Zugang zum Kiesstrand vor dem Hotel. Alles ist von dort aus fusslaeufig bequem zu erreichen. Wenn man in der Stadt bleiben will, braucht man keinen Mietwagen. Aber folgende Zimmer sind zu vermeiden: Nr. 18, 19, 20. Die haben zwar einen schoenen Blick direkt aufs Wasser, aber sind nachts wegen der davorliegenden Generatoren fuer die Anlage sehr laut. Wir bekamen am naechsten Tag ein anderes Zimmer Nr. 156, das direkt zu einem Park hinaussieht. Dort treibt sich komisches Volk herum. Die Gaeste in den danebenliegenden Restaurants sind nachts sehr laut. Aber normalerweise ab Mitternacht herrscht Ruhe. Man sollte besser ein Zimmer buchen das aufs Wasser ausgerichtet ist, aber nicht die Nr. 18 - 20. Das Fruehstueck war excellent.
Das Hotel ist sehr guenstig gelegen mit direktem Zugang zum Kiesstrand vor dem Hotel. Alles ist von dort aus fusslaeufig bequem zu erreichen. Wenn man in der Stadt bleiben will, braucht man keinen Mietwagen. Aber folgende Zimmer sind zu vermeiden: Nr. 18, 19, 20. Die haben zwar einen schoenen Blick direkt aufs Wasser, aber sind nachts wegen der davorliegenden Generatoren fuer die Anlage sehr laut. Wir bekamen am naechsten Tag ein anderes Zimmer Nr. 156, das direkt zu einem Park hinaussieht. Dort treibt sich komisches Volk herum. Die Gaeste in den danebenliegenden Restaurants sind nachts sehr laut. Aber normalerweise ab Mitternacht herrscht Ruhe. Man sollte besser ein Zimmer buchen das aufs Wasser ausgerichtet ist, aber nicht die Nr. 18 - 20. Das Fruehstueck war excellent.
10
Donna
Jun 30, 2023
·
Stayed 5 nights
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
8
Kendra
Oct 27, 2024
·
Stayed 7 nights
Very mature clientele in this adult only property. Beautiful ocean front view from our room. Responsive front desk. Rooms were carpeted in main area. Breakfast buffet good selection with slight changes in offerings daily. Steps from the old town - more touristy area so depends what you like.
Very mature clientele in this adult only property. Beautiful ocean front view from our room. Responsive front desk. Rooms were carpeted in main area. Breakfast buffet good selection with slight changes in offerings daily. Steps from the old town - more touristy area so depends what you like.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful and professional across reception, bar and housekeeping. Occasional issues include slow service at busy times, a few check-in delays, miscommunication, and an isolated report of rudeness.
Related guest reviews
10
Jessica Rose
Feb 14, 2024
·
Stayed 14 nights
The staff from reception to dining and bar service to room cleaning were exceptional. World class well done!
The staff from reception to dining and bar service to room cleaning were exceptional. World class well done!
6
KENNETH
Dec 12, 2022
·
Stayed 7 nights
Recommendation do not stay on the side with room numbers 151,152,153,154 etc all floors it’s noisy and the view is well - trees super close. In face 150,151,152,153 should be heavily discounted - as there are noice from a bar across the street. Hotel start to show signs of wear and tear. Breakfast great, waiters great and good service. Gym outright poor bo near the class it should be - 1 treadmill limited weights - up to 10 kg. Indoor pool great out door ok - outdoor area a bit so so / out door bar/dinning ok. Bar inside ok lots at different drinks - the bar personal with a good sense of humor. Checkin super slow - check out super fast. Location great if you want to be close and are not walking well - if you - take Eden Mar instead mich better in most categories
Recommendation do not stay on the side with room numbers 151,152,153,154 etc all floors it’s noisy and the view is well - trees super close. In face 150,151,152,153 should be heavily discounted - as there are noice from a bar across the street. Hotel start to show signs of wear and tear. Breakfast great, waiters great and good service. Gym outright poor bo near the class it should be - 1 treadmill limited weights - up to 10 kg. Indoor pool great out door ok - outdoor area a bit so so / out door bar/dinning ok. Bar inside ok lots at different drinks - the bar personal with a good sense of humor. Checkin super slow - check out super fast. Location great if you want to be close and are not walking well - if you - take Eden Mar instead mich better in most categories
10
Rachel
Jun 10, 2024
·
Stayed 10 nights
Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
Superb hotel in a great location. Very clean bedrooms and all areas of the hotel. The breakfast was brilliant, with lots of choice. But the best thing to me are the staff, who are all VERY helpful and cheerful. You can have a lovely building, rooms, food etc, but if the staff aren't pleasant then it's not good. I have to say ALL the staff members i met were ABSOLUTELY AMAZING. VERY LOVELY HOTEL.
10
Andrew
Nov 24, 2023
·
Stayed 4 nights
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
10
Bonnie
Jun 1, 2023
·
Stayed 4 nights
Hotel was great and the staff was amazing! The front desk helped me rebook a tour when mine was cancelled at the last minute, and a woman working in the dining area overhead that it was my birthday and had champagne to the room! Really enjoyed our stay
Hotel was great and the staff was amazing! The front desk helped me rebook a tour when mine was cancelled at the last minute, and a woman working in the dining area overhead that it was my birthday and had champagne to the room! Really enjoyed our stay
8
Heather
Jul 26, 2025
·
Stayed 6 nights
Would recommend this hotel with helpful friendly staff. Only reason for 4 stars was a little slow in buffet restaurant. Food very good for buffet, clean hotel and great location. Entertainment every evening in a relaxed atmosphere. Spa and pool are good as well.
Would recommend this hotel with helpful friendly staff. Only reason for 4 stars was a little slow in buffet restaurant. Food very good for buffet, clean hotel and great location. Entertainment every evening in a relaxed atmosphere. Spa and pool are good as well.
6
Simon
Nov 16, 2024
·
Stayed 4 nights
Great location in the heart of Old Town. Super convenient. Very mixed experience with staff - some we just simply rude. Majority were unfriendly. It is also worth noting, we're in our mid 50's and we seemed to easily be the youngest guests there by a couple of decades! No disrespect intended but we literally felt we were staying in a senior care home. Adults only is great but this was on another level! The hotel is also very dated internally and they need to invest in bringing it in to C21st! We wouldnt stay again.
Great location in the heart of Old Town. Super convenient. Very mixed experience with staff - some we just simply rude. Majority were unfriendly. It is also worth noting, we're in our mid 50's and we seemed to easily be the youngest guests there by a couple of decades! No disrespect intended but we literally felt we were staying in a senior care home. Adults only is great but this was on another level! The hotel is also very dated internally and they need to invest in bringing it in to C21st! We wouldnt stay again.
10
James
Dec 6, 2025
·
Stayed 7 nights
We stay at the Porto Bay twice a year and the breakfasts have never let the hotel down. Plenty of hot and cold choices including pastries and various fresh fruits. The stafff are wonderful. They're so attentive a you can linger as long as you want, over ample cups of coffee
We stay at the Porto Bay twice a year and the breakfasts have never let the hotel down. Plenty of hot and cold choices including pastries and various fresh fruits. The stafff are wonderful. They're so attentive a you can linger as long as you want, over ample cups of coffee
10
Stephanie Leanne
Sep 1, 2023
·
Stayed 6 nights
Staff were so wonderfully helpful.
Staff were so wonderfully helpful.
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AI-generated summary based on recent guest reviews
Location
Outstanding Old Town waterfront location beside the promenade and cable car, with restaurants, shops and sights an easy walk away. Many guests highlight how convenient and walkable it is.
Related guest reviews
10
Marina
Dec 27, 2024
·
Stayed 4 nights
I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too
I loved the location, close to the Botanical Garden cable car and numerous restaurants, the pool area is lovely too
10
Dulcie Vivien
Jan 14, 2025
·
Stayed 7 nights
Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.
Great location with view of cruise ship harbour, friendly and very helpful staff. Best of Funchal within walking distance. kitchenette facilities in studio room. Loved everything about it.
8
Vera
Apr 10, 2025
·
Stayed 3 nights
Sehr zentral gelegen. Innenstadt, Seilbahn usw. innerhalb weniger Minuten fußläufig zu erreichen. Gute Aussicht an der Seeseite zum Hafen. Außenbereich sehr großzügig mit Bewirtung, Sitz- und Liegemöglichkeit am Außenpool.
Sehr zentral gelegen. Innenstadt, Seilbahn usw. innerhalb weniger Minuten fußläufig zu erreichen. Gute Aussicht an der Seeseite zum Hafen. Außenbereich sehr großzügig mit Bewirtung, Sitz- und Liegemöglichkeit am Außenpool.
10
Knut
Feb 7, 2023
·
Stayed 7 nights
Great location and and in spite of being centrally located, very quiet and nice.
Great location and and in spite of being centrally located, very quiet and nice.
8
Christopher
Jul 25, 2025
·
Stayed 6 nights
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
10
Michele
Oct 9, 2025
·
Stayed 7 nights
L’hôtel est situé dans la vieille ville, sur la mer, à proximité d’innombrables restaurants et à distance de marche des sites intéressants de la ville. Ce n’est pas l’hôtel le plus moderne mais c’est le mieux situé. Les installations sont très propres et confortables, le personnel est aimable et serviable, que ce soit le gérant M.de Sousa, les femmes de ménage, les préposés à la réception, les serveurs, les barmen, tous ont été d’une grande gentillesse. Le petit déjeuner buffet est copieux et les produits sont bons. C’est un hôtel parfait pour des vacances et nous y retournerons avec plaisir.
L’hôtel est situé dans la vieille ville, sur la mer, à proximité d’innombrables restaurants et à distance de marche des sites intéressants de la ville. Ce n’est pas l’hôtel le plus moderne mais c’est le mieux situé. Les installations sont très propres et confortables, le personnel est aimable et serviable, que ce soit le gérant M.de Sousa, les femmes de ménage, les préposés à la réception, les serveurs, les barmen, tous ont été d’une grande gentillesse. Le petit déjeuner buffet est copieux et les produits sont bons. C’est un hôtel parfait pour des vacances et nous y retournerons avec plaisir.
10
Peter Maurice
Oct 3, 2025
·
Stayed 7 nights
The breakfast was a great start to the day,a great variety of fruits & cooked food for everyone.The location was perfect,very close to shops transport & restaurants.I would recommend it, a great place to stay at.
The breakfast was a great start to the day,a great variety of fruits & cooked food for everyone.The location was perfect,very close to shops transport & restaurants.I would recommend it, a great place to stay at.
10
Klaus
Mar 27, 2023
·
Stayed 3 nights
Nice upscale hotel directly between the promenade and old town. Two big pools, one inside and one outside. The location is great. A very short walk to downtown Funchal or old town. The hotel has a parking garage located in the basement of the hotel. Overall a very nice hotel.
Nice upscale hotel directly between the promenade and old town. Two big pools, one inside and one outside. The location is great. A very short walk to downtown Funchal or old town. The hotel has a parking garage located in the basement of the hotel. Overall a very nice hotel.
8
Taiichi
Jun 9, 2025
·
Stayed 4 nights
Great, great location no one can beat…next to the park, so close to the Market, restaurants, the ropeway to the Monte and right in the center.
Great, great location no one can beat…next to the park, so close to the Market, restaurants, the ropeway to the Monte and right in the center.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for variety and quality, though several note weak coffee or juice and limited variation. Dinner ranges from excellent (including gala nights) to underwhelming or pricey buffet evenings, and some guests choose nearby restaurants instead.
Related guest reviews
10
Frank
Apr 2, 2023
·
Stayed 7 nights
This is a lovely hotel in a great location. The cliental of this hotel is adults only and in the main they were of the older generation; with a very calm atmosphere. Hotel is very clean and the rooms have plenty of essential facilities (small kitchenette was a bonus). Found it somewhat disappointing that the hotel would not replenish the coffee sachets saying this was only done for Platinum clients! Local transportation facilities are positioned within a close walk so you can jump on a bus, get a taxi or use the cable car and explore all the exciting attractions that Madeira has to offer. Breakfast at the hotel was excellent, buffet style; serve yourself with a vast selection to choose from. It was nice to see (during the breakfast hours) the outdoor space was patrolled by a man with a bird of prey keeping any annoying pigeons at bay. Although we never ate in the restaurant because we didn’t pay for this in our package we did sample food on one occasion and were very impressed. Cocktails from the bar are also excellent and if you get there in time for happy hour, you can get them for half price! The outdoor areas have lots offer, sun lounges galore, 2 swimming pools, both indoor and outdoor (indoor one is largest), jacuzzi’s and a more private rooftop area. The spa which is under the hotel is also excellent. We both sampled a full back massage we are pleased to report was top class. All in all a very good quality hotel and one we would be please to come back to.
This is a lovely hotel in a great location. The cliental of this hotel is adults only and in the main they were of the older generation; with a very calm atmosphere. Hotel is very clean and the rooms have plenty of essential facilities (small kitchenette was a bonus). Found it somewhat disappointing that the hotel would not replenish the coffee sachets saying this was only done for Platinum clients! Local transportation facilities are positioned within a close walk so you can jump on a bus, get a taxi or use the cable car and explore all the exciting attractions that Madeira has to offer. Breakfast at the hotel was excellent, buffet style; serve yourself with a vast selection to choose from. It was nice to see (during the breakfast hours) the outdoor space was patrolled by a man with a bird of prey keeping any annoying pigeons at bay. Although we never ate in the restaurant because we didn’t pay for this in our package we did sample food on one occasion and were very impressed. Cocktails from the bar are also excellent and if you get there in time for happy hour, you can get them for half price! The outdoor areas have lots offer, sun lounges galore, 2 swimming pools, both indoor and outdoor (indoor one is largest), jacuzzi’s and a more private rooftop area. The spa which is under the hotel is also excellent. We both sampled a full back massage we are pleased to report was top class. All in all a very good quality hotel and one we would be please to come back to.
8
Svend Lorentz
Oct 28, 2025
·
Stayed 7 nights
Manglende variation i morgenmaden, meget kedelig, dårlig kaffe.
Manglende variation i morgenmaden, meget kedelig, dårlig kaffe.
8
Christopher
Jul 25, 2025
·
Stayed 6 nights
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
We wouldn't hesitate to come back to the hotel, it is super-clean and tidy and the staff are all so polite and helpful, it's a wonderful place to stay! The location is excellent, 2 mins walk from the cable car, right next to the old town and lots of restaurants. Also only 20 mins or so from the airport, it's perfect! So why only 4 stars rather than 5? It's the poor quality of the evening meals which were not up to expectation for the high prices being charged. It felt like the hotel is up to date on everything else (and again I will say that everything else was stunning!), but the evening meals are like going back to the 1970's. For example, the Italian-themed dinner cost €34 per head (before drinks). We expected a high quality meal, but the only manned food station was a guy who roughly warmed the pasta for you for just 20-30 seconds before dumping it on your plate. Everything else was buffet style and this made it such a disappointment. It could have been presented so much better. The pasta sauces were in hot trays to spoon out yourself and the quality of these was not great, quite bland. The BBQ night was €38 per head. Again, high expectations (given the price!) were let down with just 1 chef cooking on 1 solitary BBQ, no nice presentation at all when you consider the price at just under €40 per head. So the evening food is, in our opinion, very expensive vs local restaurants and not as good quality either. Fix that and you have a totally perfect hotel!
10
Sharon
Dec 11, 2025
·
Stayed 1 night
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
Very friendly welcome and was also upgraded to a superior sea view room, which was clean and well-equipped, with a kitchen. Location was perfect at the quiet end of the front and close to the cable car station to Monte. Car parking in the basement was very handy and leaving it there after checkout was no problem. Breakfast was very pleasant and we also had a drink in the Captain’s bar outside later, again excellent service and a nice ambience. Would definitely book here again if we were staying over in Funchal.
8
Athene van
Jul 30, 2025
·
Stayed 7 nights
Fantastic location, close to old town restaurants and easy access to boardwalk, which gets you to the marina and beyond. Excellent service. Large breakfast offering. And in the summer months, enjoyable evening entertainment.
Fantastic location, close to old town restaurants and easy access to boardwalk, which gets you to the marina and beyond. Excellent service. Large breakfast offering. And in the summer months, enjoyable evening entertainment.
10
Shirley
Jan 5, 2024
·
Stayed 7 nights
Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.
Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.
10
Rhona
Oct 1, 2025
·
Stayed 7 nights
The breakfast was excellent so many options to choose from. We ate in the restaurant a few nights for dinner once again amazing choice and quality of food served. All of the staff were attentive and very pleasant. Would most definitely recommend this as a destination.
The breakfast was excellent so many options to choose from. We ate in the restaurant a few nights for dinner once again amazing choice and quality of food served. All of the staff were attentive and very pleasant. Would most definitely recommend this as a destination.
10
James
Dec 6, 2025
·
Stayed 7 nights
We stay at the Porto Bay twice a year and the breakfasts have never let the hotel down. Plenty of hot and cold choices including pastries and various fresh fruits. The stafff are wonderful. They're so attentive a you can linger as long as you want, over ample cups of coffee
We stay at the Porto Bay twice a year and the breakfasts have never let the hotel down. Plenty of hot and cold choices including pastries and various fresh fruits. The stafff are wonderful. They're so attentive a you can linger as long as you want, over ample cups of coffee
10
Donna
Jun 30, 2023
·
Stayed 5 nights
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
6
David
May 4, 2023
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Stayed 7 nights
Great old town location, really handy for all bus services, and some really good restaurants and bars within walking distance. Buildings and gardens were well maintained. Lovely swimming pools inside and out. Our side seaview room (246) was well located - quiet, high floor and with views over the pool and gardens. Avoid the side seaview rooms facing west over the park - shifty characters up to no good. It’s a high-risk strategy to go for a side view in case you get allocated one of these. What really let it down was the quality of the food at breakfast. My rule of thumb for assessing the quality of a hotel is the quality of the orange juice and it failed miserably -never seen a real orange. It was horrible. We were asked for our feedback after a few days and reported this plus other food issues. The response of the duty manager was "you are not the first to complain about it. If you want proper orange juice then you'll have to pay extra for it". Fresh fruit was plentiful, also good selection of breads and pastries. However, cheeses and meats were almost 100% all ultra processed types - a very disappointing poor-quality range. We got the impression that costs were being too tightly controlled resulting in a breakfast that failed to match our expectations for a 4* hotel. Strangely, there was sparkling wine provided at breakfast – spend that money on providing some proper fruit juice. It put us off dining in the restaurant in the evening.
Great old town location, really handy for all bus services, and some really good restaurants and bars within walking distance. Buildings and gardens were well maintained. Lovely swimming pools inside and out. Our side seaview room (246) was well located - quiet, high floor and with views over the pool and gardens. Avoid the side seaview rooms facing west over the park - shifty characters up to no good. It’s a high-risk strategy to go for a side view in case you get allocated one of these. What really let it down was the quality of the food at breakfast. My rule of thumb for assessing the quality of a hotel is the quality of the orange juice and it failed miserably -never seen a real orange. It was horrible. We were asked for our feedback after a few days and reported this plus other food issues. The response of the duty manager was "you are not the first to complain about it. If you want proper orange juice then you'll have to pay extra for it". Fresh fruit was plentiful, also good selection of breads and pastries. However, cheeses and meats were almost 100% all ultra processed types - a very disappointing poor-quality range. We got the impression that costs were being too tightly controlled resulting in a breakfast that failed to match our expectations for a 4* hotel. Strangely, there was sparkling wine provided at breakfast – spend that money on providing some proper fruit juice. It put us off dining in the restaurant in the evening.
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AI-generated summary based on recent guest reviews
10
Joanne
2 weeks ago
·
Stayed 7 nights
The hotel was spotlessly clean, the breakfast was lovely, it has a very calm peaceful feel to it even though it is right next to the Old Town.
The hotel was spotlessly clean, the breakfast was lovely, it has a very calm peaceful feel to it even though it is right next to the Old Town.
10
Mark
Aug 22, 2026
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Stayed 4 nights
A fabulous hotel in an excellent location. Rooms were immaculately clean and cleaned everyday. Staff could not do enough and were so friendly and helpful. The grounds and pool area were very well kept. Excellent buffet breakfast with extensive choice. Never a problem getting a sun-bed and sitting around the pool was very relaxing. Would highly recommend this hotel!
A fabulous hotel in an excellent location. Rooms were immaculately clean and cleaned everyday. Staff could not do enough and were so friendly and helpful. The grounds and pool area were very well kept. Excellent buffet breakfast with extensive choice. Never a problem getting a sun-bed and sitting around the pool was very relaxing. Would highly recommend this hotel!
10
Christina
Aug 3, 2026
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Stayed 2 nights
This hotel was beautiful. Staff always on hand to help. I received an upgrade and the room was amazing! The location was great with lots of places to eat around the area. The hotel also did nightly buffets with entertainment. I would 100% recommend and will be returning myself next year.
This hotel was beautiful. Staff always on hand to help. I received an upgrade and the room was amazing! The location was great with lots of places to eat around the area. The hotel also did nightly buffets with entertainment. I would 100% recommend and will be returning myself next year.
10
ALAYNE
Jul 28, 2026
·
Stayed 10 nights
Check-in was friendly & professional. Our room was very clean and well maintained however the air con was rather noisy. The buffet breakfast was fine and the staff were very pleasant. The pool area was clean and there was always plenty of sunbeds to be had. We had a nice stay.
Check-in was friendly & professional. Our room was very clean and well maintained however the air con was rather noisy. The buffet breakfast was fine and the staff were very pleasant. The pool area was clean and there was always plenty of sunbeds to be had. We had a nice stay.
10
Alison
Jul 22, 2026
·
Stayed 10 nights
Perfect location, excellent staff, great food, spacious accommodation. Our first visit to Madeira but so many fellow guests were on repeat visits to this hotel, some on their 8th or 9th! It’s a relaxing place to stay and has really good entertainment every evening, so all in all a revisit seems very likely, thank you. Oh, and Madeira is stunning.
Perfect location, excellent staff, great food, spacious accommodation. Our first visit to Madeira but so many fellow guests were on repeat visits to this hotel, some on their 8th or 9th! It’s a relaxing place to stay and has really good entertainment every evening, so all in all a revisit seems very likely, thank you. Oh, and Madeira is stunning.
FAQs about PortoBay Santa Maria - Adults Only
Is parking available at the property?
Yes, self-parking is available on-site for a fee of EUR 10 per day.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily.
Does the property allow pets?
No, pets are not allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is by 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of EUR 31.50 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available; guests are encouraged to inquire directly for specific needs.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Funchal, just a 4-minute walk from Funchal Farmers Market and 13 minutes by foot from Funchal Marina. It is also 1.8 mi (2.9 km) from Madeira Botanical Garden and 0.1 mi (0.1 km) from Funchal-Monte Teleferico.
Does the property have a swimming pool?
Yes, the hotel features both an outdoor pool and an indoor pool. The pools are available for guests to enjoy during operational hours.
What are the hotel's policies for guests staying with children?
Children under 16 years old are not permitted at this adults-only property.
What are the policies regarding extra beds and cribs?
The property does not provide extra beds or cribs. Only registered guests are allowed in the guestrooms.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 334.8900947753906USD
- 2026-11-06: 302.0391392434692USD
- 2026-11-07: 277.17606357162475USD
- 2026-11-08: 298.22370108398434USD
- 2026-11-09: 292.5206540866089USD
- 2026-11-10: 320.32198398742673USD
- 2026-11-11: 349.8657481991577USD
- 2026-11-12: 1023.843589500122USD
- 2026-11-13: 456.54196254791253USD
- 2026-11-14: 298.32015544769285USD
- 2026-11-15: 316.41036345397947USD
- 2026-11-16: 329.04357318695065USD
- 2026-11-17: 1040.4475435375975USD
- 2026-11-18: NO DATA
- 2026-11-19: 303.0452973117065USD
- 2026-11-20: 318.3126937368774USD
- 2026-11-21: 326.6313641262817USD
- 2026-11-22: 313.44819112670893USD
- 2026-11-23: 321.26096058837885USD
- 2026-11-24: 293.98018506286616USD
- 2026-11-25: 290.2373001681518USD
- 2026-11-26: 295.87656557006835USD
- 2026-11-27: 311.6372833972168USD
- 2026-11-28: 336.58193899353023USD
- 2026-11-29: 342.01948999999996USD
- 2026-11-30: 427.11698985778804USD
- 2026-12-01: 341.51702294281USD
- 2026-12-02: 286.6263642990112USD
- 2026-12-03: 275.3456235784912USD
- 2026-12-04: 277.36150958038326USD
- 2026-12-05: 265.7205354405212USD
- 2026-12-06: 272.82461861938475USD
- 2026-12-07: 277.8117886050415USD
- 2026-12-08: 274.7836927630615USD
- 2026-12-09: 277.89755037185665USD
- 2026-12-10: 255.58527953567503USD
- 2026-12-11: 279.0983001040649USD
- 2026-12-12: 278.43360816268915USD
- 2026-12-13: 278.14412607604976USD
- 2026-12-14: 278.5658121786499USD
- 2026-12-15: 276.8147251939392USD
- 2026-12-16: 259.23239004104613USD
- 2026-12-17: 258.1373253245544USD
- 2026-12-18: 259.23239004104613USD
- 2026-12-19: 241.04965452301022USD
- 2026-12-20: 227.4039799595642USD
- 2026-12-21: 278.43360816268915USD
- 2026-12-22: 276.8147251939392USD
- 2026-12-23: 2469.011399243164USD
- 2026-12-24: 3870.399127478027USD
- 2026-12-25: 1040.4475435375975USD
- 2026-12-26: 4765.925094501953USD
- 2026-12-27: 5409.923919999999USD
- 2026-12-28: 5408.833785097656USD
- 2026-12-29: 5148.117469999999USD
- 2026-12-30: 4628.209614321288USD
- 2026-12-31: 4058.873878054199USD
- 2027-01-01: 1040.4475435375975USD
- 2027-01-02: 2486.6042399999997USD
- 2027-01-03: 633.9745754083251USD
- 2027-01-04: 231.42225447219846USD
- 2027-01-05: 231.32578310913084USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Half Board rate plans do not include drinks.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Drinks are not included in rate plans that include meals.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 6705
- Covered self parking fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Beach Sun Loungers
Parking
Parking
Airport shuttle
Parking Onsite
Internet
Free Wi-Fi
Activities
Swimming pool
Garden
Billiards
Pool Indoor
Pool Outdoor
Terrace
Fitness Center (nearby)
Services
Dry Cleaning
Bicycle Rental
Self Laundry
24-Hour Front Desk