The Ritz-Carlton, Kuala Lumpur - Image 1

The Ritz-Carlton, Kuala Lumpur

Name: The Ritz-Carlton, Kuala Lumpur
Address: 168 Jalan Imbi, Kuala Lumpur, Malaysia, Kuala Lumpur, Malaysia
Rating: 8.75

"Happy with the bath"

"Well-appointed bathroom"

"Efficient check-in/check-out"

"Loved the restaurant"

"Great nearby shopping"

"Welcoming staff"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

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Property description

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concie...

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Guest reviews

8.8

Fabulous

Based on 3,613 verified reviews

Who stays here?

Business

23%

Couple

26%

Family

32%

Group

10%

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent stays at The Ritz-Carlton, Kuala Lumpur, travelers praise the central location near major malls and KLCC and the genuinely friendly staff, while noting spacious rooms that feel somewhat dated and a property layout that can be confusing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Adrian

24 Apr 2026

Stayed 3 nights

Excellent hotel in central downtown location. very good customer service and spacious, relaxing room environment. I can definitely recommend this hotel for both business travellers as well as holiday makers.

syeda

8 Apr 2026

Stayed 2 nights

Amazing location, beautiful hotel, and a great stay overall. Everything from the ambiance to the comfort made the experience truly enjoyable. Highly recommended!

Silviya

8 Apr 2026

Stayed 3 nights

Good breakfast, very good service. You feel the luxury vibe.

Charlie

31 Jan 2026

Stayed 3 nights

Room was spacious but old

Motojima

27 Jan 2026

Stayed 3 nights

168 Jalan Imbi, Kuala Lumpur, Malaysia

Location

A stay at The Ritz-Carlton, Kuala Lumpur places you in the heart of Kuala Lumpur, within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. This luxury hotel is 0.5 mi (0.8 km) from Jalan Alor and 1.4 mi (2.2 km) from KLCC Park.

Fahrenheit 88 Shopping Mall(0.2 Miles)

Lot 10 Shopping Centre(0.3 Miles)

Pavilion Kuala Lumpur(0.3 Miles)

The Exchange TRX(0.3 Miles)

Sungei Wang Plaza(0.4 Miles)

Changkat Bukit Bintang(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MYR 12 per night. Valet parking services are also offered. Reservations are not required.

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately MYR 65 for adults and MYR 32.5 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

The property offers limited wheelchair accessibility. There are elevators and step-free entrances, ensuring ease of access for guests with mobility challenges.

The property is located in the heart of Kuala Lumpur, within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. It is 0.5 mi (0.8 km) from Jalan Alor and 1.4 mi (2.2 km) from KLCC Park.

Yes, there is an outdoor swimming pool available. It operates seasonally and includes a children's pool. Specific operational hours are not provided.

Children are welcome at the property. There is no mention of a minimum age for children to stay for free.

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