Name: Four Points by Sheraton Moncton
Address: 40 Lady Ada Boulevard, Moncton, Canada, Moncton, New Brunswick, CA
Price range: $96–$277 per night
Rating: 8.93

What guests think

At Four Points by Sheraton Moncton, guests consistently praise friendly, professional staff, clean and comfortable rooms, and convenient highway access with ample parking, while many also enjoy the well-regarded on-site restaurant for dinner.

A recurring complaint is loud in-room HVAC noise that can disrupt light sleepers. Several guests also mention occasional elevator outages and the lack of a pool. Breakfast draws mixed feedback, with limited hours, no included option, or buffet quality not matching the price. Expect a reliable, convenient base for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ample parking and a popular on-site Italian restaurant stand out, and the gym is noted as good. There is no pool, and several stays reported elevator outages or replacement work.

Related guest reviews

10

Beryl

Aug 31, 2025

·

Stayed 1 night

Excellent stay. Close to shopping. The restaurant was fabulous at night. The property is well kept but showing signs aging. Only one elevator working. The one working elevator was a bit shaky !

10

patrick

Mar 23, 2025

·

Stayed 2 nights

Great place to stay. Gym is nice and the restaurant in the hotel is phenomenal.

10

Marc

Aug 30, 2025

·

Stayed 2 nights

Stayed here to attend a car show. Love the easy car access and ample parking. Clean rooms and bathrooms. The whole property is clean with spacious rooms. Quiet building in quiet part of town. Great Italian restaurant on site that serves local craft beers. No hesitation in recommending.

10

Steve

Dec 8, 2023

·

Stayed 1 night

Clean, easy check in convenient location. Great restaurant on site.

10

Rachel

Dec 30, 2025

·

Stayed 1 night

Parking was convenient, bed comfortable and very nice reception

8

Grace

Aug 10, 2025

·

Stayed 1 night

New hotel so everything was clean. Gym is very well equipped.

6

Gregory

Aug 31, 2025

·

Stayed 2 nights

We went to this hotel as part of a group. Just not the best bang for the buck. No pool, no free breakfast, fan that turned on and off all night. Overall a clean place to put your head down, but if you want more then that you can find better for the same price

6

Candace

Aug 4, 2025

·

Stayed 1 night

Both elevaters broke ! Not good!

10

adam

Apr 17, 2025

·

Stayed 1 night

Great stay. Elevator being replaced during my stay but second was working

8

Mark

Aug 6, 2025

·

Stayed 1 night

We overnight stayed so didn’t have a lot of time to explore. A pool would have been appreciated

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Cleanliness

Reviews consistently highlight very clean rooms and well-kept areas, though some note housekeeping misses (e.g., missing toiletries or partial service) and occasional issues like odors, sticky floors, or minor pests.

Related guest reviews

10

Linda

Aug 19, 2024

·

Stayed 1 night

All in all it was a great stay. Very clean and quiet

10

Mona

Nov 7, 2025

·

Stayed 2 nights

Absolutely very clean, goodies at the réception. Very nice and clean everywhere

4

Jiayu

Aug 17, 2025

·

Stayed 1 night

The air conditioning doesn’t work well and the room is dirty.

8

Angela

Apr 28, 2024

·

Stayed 1 night

There was a dirty civer pellow in the room. Cover with black dirt stuff .i don't know what is it but we pull it out and we did'nt sleep with this.

10

Martin

Oct 6, 2025

·

Stayed 1 night

Room was clean. Hotel was clean staff was friendly

10

Mary

Sep 2, 2025

·

Stayed 1 night

Very clean and the staff were friendly and helpful.

4

Todd

Aug 1, 2025

·

Stayed 1 night

Plastic sheet on the bed under the comforter. Very noisy, and really uncomfortable. The carpet made the room smell like stinky feet

10

Chris

Nov 30, 2025

·

Stayed 1 night

Clean room, friendly staff, comfortable bed.

8

Susanna

Jul 27, 2025

·

Stayed 3 nights

Property wasn't far from downtown Moncton, gas stations, restaurants, etc. Staff was friendly. Location has an ice machine and a snack nook- to purchase snacks from the front desk. They also had a restaurant built into the hotel. The room was pretty clean, only a couple of critters in the bathroom and i didn't receive a signage indicating I didn't need the room cleaned. I thought nothing of it, and went out for the day. I wasn't thinking and didn't expect anyone to come into my room otherwise I wouldn't have left out some of the items I did. I was on the bottom floor which was easy and accessible, however, I noticed a couple of times people walking outside my window. A good experience overall and close to many amenities.

10

Carol

Oct 4, 2025

·

Stayed 1 night

Very clean

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Rooms

Rooms are modern, spacious, and comfortable—many mention great beds and large showers—but recurring comments cite noisy HVAC and, at times, limited in-room amenities such as no microwave or differing tub/shower setups.

Related guest reviews

6

Patricia

Jun 28, 2025

·

Stayed 1 night

Very convenient online check in & able to check in early Friendly staff Clean Great overall except for the blankets. Very thin & weightless.

6

brianne

Nov 24, 2024

·

Stayed 1 night

Everything was great except the bed was rock hard. We both woke up with sore backs and necks

10

Bill

Feb 16, 2025

·

Stayed 2 nights

Our king room was upgraded to a king room with a sofa, which we appreciated. Unfortunately we were on the 4th.floor room 434. Despite shutting down own heating system, we continued to hear the noise from the rooftop system, for the hotel.

8

Kathy

Oct 2, 2025

·

Stayed 1 night

Bed was very comfortable

8

Chris

Sep 7, 2025

·

Stayed 1 night

Overall, we had a great stay. The beds were comfy, the room was clean, and everything was great for the most part. The only issue was that whenever the air conditioning kicked in, the fan was quite loud and could be a problem if you're a light sleeper.

10

Rachel

Dec 30, 2025

·

Stayed 1 night

Parking was convenient, bed comfortable and very nice reception

10

Doug

Aug 17, 2025

·

Stayed 2 nights

Very nice hotel Air conditioning was very loud Bathroom sink dod not drain well

8

Evan

Sep 6, 2025

·

Stayed 1 night

Staff at the front end were personable, friendly and welcoming! We got a room next to the ice machine alcove—the noise of the machine traveled through the wall, including whenever guests got ice. The hvac system was also particularly a bit noisy. Altogether, we slept decently (may have been the jet lag) and were happy with the beds and room! We enjoyed a nice dinner at Moxie’s down the street (5-8min walk).

8

Cindy

Sep 12, 2025

·

Stayed 3 nights

Would have loved to have a bathtub shower combo rather than just the walkin shower! Also, room did not have a microwave-very inconvenient. I couldnt find the ice machine on my floor. Restaurant was busy and people would gather outside main doors to smoke/vape.

10

Angela

Aug 17, 2025

·

Stayed 1 night

It was great! Beds were super comfortable and the room was set up nicely.

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Service

Service is a strong point: staff are repeatedly described as friendly, professional, and helpful; during elevator issues, some teams assisted with luggage. A few guests reported slow responses to hallway noise or an impolite check-in experience.

Related guest reviews

10

Margaret

Sep 18, 2025

·

Stayed 1 night

Friendly staff

2

Lori

May 26, 2024

·

Stayed 1 night

Could not sleep as there where kids on our floor that where running through the hallways slamming doors and screaming.we couldnt even hear our tv. Had to call guest services twice before anything was done.I feal that they told us what we wanted to hear but I felt like they didnt take us serious. It was around 12pm when we made the call.When you pay for a room and feel like leaving and driving home is ridiculous..

10

Randall

Aug 4, 2025

·

Stayed 2 nights

The place and staff are excellent. They had elevator failures and we were on the 4th floor. They bent over backwards to make us comfortable. I highly recommend this place.

4

Mike

Aug 29, 2023

·

Stayed 1 night

The property was nice but the check in staff person, whose name I did not catch because she had her hair over her name tag was less than pleasant and pretty rude. I went to take a shower and found the shampoo bottle was empty. This should not be empty. The room was very warm. I did attempt to adjust the temperature but it did not seem to make a difference. This was my first stay at this property and my last. There a cheaper and better accommodations available with more courteous staff and more attention to details like having enough shampoo in the room.

10

john

Jul 2, 2023

·

Stayed 1 night

Front desk staff were excellent. Very friendly and went out of their way to help with anything.

10

Karen

Nov 17, 2024

·

Stayed 1 night

The staff at guest service were fabulous !

10

Chris

May 7, 2025

·

Stayed 1 night

Fantastic staff

6

Junsung

Jul 20, 2025

·

Stayed 1 night

During our stay, the elevator was out of service the entire time. While the staff kindly assisted with our luggage, I had to use the stairs multiple times. This would usually be manageable, but I’ve been undergoing physio and treatment for knee, foot, and lower back pain over the past few months. Had I known about the elevator issue, I would have chosen different accommodations. The staff were courteous and did offer to move us to a first-floor room upon request. Unfortunately, that room had significant wind noise and didn’t feel fully prepared. A small gesture, such as complimentary breakfast or treats, would have gone a long way, especially seeing many guests struggling up and down the stairs with heavy luggage. If the elevator had been functioning, I would have rated this stay five stars. The room was quiet and we had a great rest overall. However, the lack of proactive communication or meaningful follow-up made the experience disappointing. I recommend calling ahead to confirm all amenities are in working order, especially if you have any mobility or medical concerns.

10

Michelle

Oct 25, 2025

·

Stayed 1 night

Excellent service and quality.

10

Paolo

Feb 11, 2026

·

Stayed 1 night

The front desk team are awesome! The restaurant staff, food and drinks are the best I’ve seen in a long time! Maintenance staff are kind and friendly and do a great job!

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Location

Conveniently just off the Trans-Canada Highway and close to shopping and parks, with generally quiet surroundings. Less ideal for pedestrians and a bit far from downtown for some travelers.

Related guest reviews

10

Stephanie

May 11, 2025

·

Stayed 2 nights

Quiet, nice location

10

John

Sep 22, 2025

·

Stayed 1 night

Convenient location just off the Trans Canada Highway, great staff and wonderful restaurant. Our server, Geneva, was terrific; very friendly and knowledgeable about the food and wine options.

10

Alyson

Jul 24, 2023

·

Stayed 1 night

Property is close to shopping and conveniently located, easy access to highway.

10

Kelley

Sep 20, 2025

·

Stayed 1 night

Love staying at the Four Points in Moncton. It’s clean, friendly staff, close to the highway yet you don’t hear the noise from the highway, and close to shopping.

10

Maria

Jul 31, 2024

·

Stayed 2 nights

I like how it is so close to a trail. I love going for a walk with my son. We enjoyed walking around the trail. It is very clean and convenient.

10

Marc

Jun 25, 2023

·

Stayed 1 night

Easy to get to. Lots of parking. Clean and well kept property. Courteous and helpful staff. Great restaurant on site with local craft beers.

8

Benoit

Dec 13, 2024

·

Stayed 2 nights

All is just fine...not convenient if you are a pedestrian traveler....rest is fine

8

Amy

Feb 25, 2024

·

Stayed 1 night

Nice place and easy right off the highway.

6

Keith

Sep 16, 2025

·

Stayed 3 nights

Next to shopping districts. Easily accessible

6

Chris

Aug 26, 2024

·

Stayed 3 nights

Expensive room, $419 one night for a standard room. Far away from everything.

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Dining

Sophia & Spritz, the on-site restaurant, earns frequent praise for tasty dinners and attentive service. Breakfast feedback is mixed to negative, with several noting no included option, limited hours, or buffet quality/value concerns.

Related guest reviews

10

John

Sep 22, 2025

·

Stayed 1 night

Convenient location just off the Trans Canada Highway, great staff and wonderful restaurant. Our server, Geneva, was terrific; very friendly and knowledgeable about the food and wine options.

6

Carolle

Nov 27, 2025

·

Stayed 1 night

No breakfast menu. Just a cold hotel breakfast buffet made from frozen food and only open at 7 am. Too late for most people. Expected more.

10

patrick

Mar 23, 2025

·

Stayed 2 nights

Great place to stay. Gym is nice and the restaurant in the hotel is phenomenal.

10

Debra

Mar 23, 2025

·

Stayed 1 night

Beautiful Clean Room, Staff were amazing , would stay there again and highly recommend! Restaurant was great food was excellent and excellent fast service!

10

Molly

Jul 2, 2025

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Stayed 1 night

Limited breakfast hours. Other than that, a beautiful hotel.

10

Michael

Mar 17, 2025

·

Stayed 1 night

Great hotel and staff. Fantastic restaurant in building

8

Carol

Dec 21, 2023

·

Loved the hotel but the breakfast did not have many options, not worth the price.

10

Pierre

Sep 19, 2025

·

Stayed 1 night

Nous étions 6 personnes et nous avons décidé de faire une réservation au restaurant de l'hôtel, Sophia & Spritz. Le personnel du restaurant était très attentionné. Tous nos choix de mets était excellents.

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10

Lisa

Oct 23, 2023

·

Stayed 1 night

The breakfast wasnt worth the value,no eggs bacon or cereal.

10

dave

Aug 25, 2025

·

Stayed 1 night

The for a the Breakfast buffet was not the greatest.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$116
March	$123
April	$130
May	$147
June	$124
July	$171
August	$162
September	$114
October	$122
November	$130
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $171	18 $194	19 $152
20 $109	21 $225	22 $277	23 $175	24 $132	25 $132	26 $139
27 $99	28 $106	29 $122	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $155	3 $156
4 $96	5 $163	6 $197	7 $205	8 $220	9 $166	10 $169
11 $99	12 $102	13 $156	14 $148	15 $190	16	17 $209
18 $101	19 $125	20 $152	21 $152	22 $140	23 $155	24 $129
25 $101	26 $117	27 $159	28 $167	29 $144	30 $142	31 $135

Four Points by Sheraton Moncton

Prices for Four Points by Sheraton Moncton

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About this property

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Room options

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed, Roll-In Shower

Suite, 1 Bedroom

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed

Guest reviews of Four Points by Sheraton Moncton

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What guests think

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