Le Fenix Sukhumvit 11 Bangkok

Terrible Hotel. I stayed here before many years ago and bavk then it was a excellent hotel. Now it's Dumb. First I had to change the room, because the toilet didn't flush properly and couldn't change any settings on the aircon. Everything and I mean Everything is really dirty, worn out or in disrepair. There was a Hole in the Ceiling and also a huge mold spot. Dirty floors. Dirty walls. Dirty Paintings. Towels Worn out. Also the bedframe was worn out. In the new room the Aircon made such a loud noise, It feels like you're in a airplane right next to the engine. Only a table on 1 side of the bed and you geussed it, it was dirty. Also if feel like it would break down if you would put on something slighy heavy. Even the hallways looked very dirty with worn out carpet. The front door also had dirty stains. The only thing that was clean, was the reception area and the rooftop bar. I Booked 3 nights and left after 2 night. I should have left after the 1st night, but I was thight on money. If you're travelling on a budget. Please, this hotel is not worth it. Avoid this hotel at any cost! Close down this hotel and do some major renovations!

I just say: stay away from this hotel. there was old blood from a fight on the carpet in the hallway. There is mold everywhere in the shower and otherwise the cleanliness was very poor, it was not properly cleaned when we got to the room and the breakfast was absolutely miserable. there were eggs there was ham there was cheese and some vegetables and that was it. Electric cables hang down in locker. So I get an electric shock when i tried to move it away. And all furnitures around in hotel had some damages… Air conditioning did not work properly. this hotel is dangerous to live in.

Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.

This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full

Great location but property really needs proper cleaning, stains all over beds and floors, cockroaches everywhere, one night stay is fine but would not recommend for anyone into cleanliness.

C'est le pire hôtel que j'ai vu de ma vie. Etat catastrophique des chambre, mauvaise odeur, les draps ne sont pas lavés, les sols tres sales ne vois avisés pas de marcher pieds nus, du sang sur les rideaux...c'est la première fois que je quitte un hôtel avant la fin de mon séjour. Honte à Expédia de participer à cette publicité mensongère dû aux photos qui ne correspondent pas à la réalité. C'est scandaleux.

Dirty everywhere you look, floor to ceiling. Booked the room with 'no smoking', as soon as got out of the lift you can smell someone has been smoking and smell gets stronger as you enter the room.............not so 'no smoking' at all!!!. All old and worn deco, carpet so dirty, Never going back there no matter how low the price is.

I am staying here now, BY FAR the worst SH**T hole I have ever stayed in, dirty and disgusting with hair and toe nail clippings that I stepped on in bathroom, dirty floors, disgusting pillow cases that were turned over instead of being washed so they look clean. THERE ARE NO TOWELS, and when you ask for some, housekeeping is closed and you cannot get any!!! The front desk is completely useless, i probably got an STD from sleeping on the bed. DO NOT STAY HERE YOU WILL REGRET IT! OH AND LETS NOT FORGET THE MOLD GROWING ON

Cockroaches in room including bed

The photos in the website shows clean modern room, in reality the room is dirty, bathroom needs complete makeover, they changed the bed sheets twice in the whole 10 days. Towels are dirty and have cuts in it

It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.

Terrible Hotel. I stayed here before many years ago and bavk then it was a excellent hotel. Now it's Dumb. First I had to change the room, because the toilet didn't flush properly and couldn't change any settings on the aircon. Everything and I mean Everything is really dirty, worn out or in disrepair. There was a Hole in the Ceiling and also a huge mold spot. Dirty floors. Dirty walls. Dirty Paintings. Towels Worn out. Also the bedframe was worn out. In the new room the Aircon made such a loud noise, It feels like you're in a airplane right next to the engine. Only a table on 1 side of the bed and you geussed it, it was dirty. Also if feel like it would break down if you would put on something slighy heavy. Even the hallways looked very dirty with worn out carpet. The front door also had dirty stains. The only thing that was clean, was the reception area and the rooftop bar. I Booked 3 nights and left after 2 night. I should have left after the 1st night, but I was thight on money. If you're travelling on a budget. Please, this hotel is not worth it. Avoid this hotel at any cost! Close down this hotel and do some major renovations!

The room was not in good condition. The staff was great and they were quick to try and make it better.

I am presuming certain floors are in better condition than others. The pictures provided did not reflect what I saw for my room or floor. I am presuming they are still in the process of renovating. My hallway on the 6th floor was dark and needed color. Some lights were not working and the ceiling looks like it suffered from water damage. The main floor and floor 4 looked bright and clean from what I seen. New sheets and linens would be appreciated. The bathroom also needs some work.

Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.

This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full

Dyr på rommet. Generelt slitent.

Location was great everything is nearby but abit far from the main road, hotel condition however was terribly and not up to standard

Dirty everywhere you look, floor to ceiling. Booked the room with 'no smoking', as soon as got out of the lift you can smell someone has been smoking and smell gets stronger as you enter the room.............not so 'no smoking' at all!!!. All old and worn deco, carpet so dirty, Never going back there no matter how low the price is.

Photos of my room must have been at least ten years old. The room was gross. The safe didn’t work. Changed rooms to find the window ( now facing a brick wall, wouldn’t open and the room had a Keycard in it for another hotel room, hinting strongly that the room hadn’t been cleaned. Demanded a refund and got it. Went to a much better hotel. Will Nucor return to Le Fenix, and will never recommend. Avoid.

It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.

The room was not in good condition. The staff was great and they were quick to try and make it better.

Hotel vecchio e sporco, maltenuto, personale menefreghista

Location and staff good. Hotel itself need renovation, but since price good, 4 stars

Saw a cockroach, only problem. Staff was great and room is what you pay for.

Staff and location good. The Hotel itself didn't change for 30 years

Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.

There was no 24hrs reception. The basin was always clogged and they would not clean the room properly until told. When complained about the bedsheet not been changed or towel not being replaced the lady said she wants to come and check the room . Plus the breakfast food was cold and juice had lot of water after informing them they made it proper the next day. Overall it wasn't a good experience wouldn't come back again.Staff has difficult to understand english.

Disgustingly dirty. Staff were good contrary to most reviews, I guess they’ve fixed that. But the hotels needs a lot of attention Breakfast choice was minimal.

I am staying here now, BY FAR the worst SH**T hole I have ever stayed in, dirty and disgusting with hair and toe nail clippings that I stepped on in bathroom, dirty floors, disgusting pillow cases that were turned over instead of being washed so they look clean. THERE ARE NO TOWELS, and when you ask for some, housekeeping is closed and you cannot get any!!! The front desk is completely useless, i probably got an STD from sleeping on the bed. DO NOT STAY HERE YOU WILL REGRET IT! OH AND LETS NOT FORGET THE MOLD GROWING ON

Really dirty rooms & bad serivce

This property is located at Nana, popular sex tousism destination in Bangkok. This a run down hotel, an old property, located in a location crowded with prostitute and other sex workers. That's why environment is unsafe, uncomfortable and lousy. The hotel has no room service or other services. They only do the housekeeping limitedly. Rooms are old, dirty, bathrooms are very moldy and stinky. You will have a comfortable feeling while in the property. Rooms have very limited amenities. I don't recommend it. If you are a sex tourist it may be worthy for you. হতাশ। ব্যাংককের খারাপ লোকেশনে হোটেলটি। পরিবার নিয়ে থাকার জন্য নয়। সেক্স ট্যুরিজমের জন্য উত্তম।

Location and staff good. Hotel itself need renovation, but since price good, 4 stars

Staff and location good. The Hotel itself didn't change for 30 years

Günstig mit belebter Umgebung

Great location but property really needs proper cleaning, stains all over beds and floors, cockroaches everywhere, one night stay is fine but would not recommend for anyone into cleanliness.

安いからそれなりのホテルですが寝るだけならプロンポーンやサラディーンに近くて良いと思います。駅から少し歩くけどホリデーエクスプレスホテルが目印にあるからわかりやすい。また泊まります。

Location was great everything is nearby but abit far from the main road, hotel condition however was terribly and not up to standard

It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.

I just say: stay away from this hotel. there was old blood from a fight on the carpet in the hallway. There is mold everywhere in the shower and otherwise the cleanliness was very poor, it was not properly cleaned when we got to the room and the breakfast was absolutely miserable. there were eggs there was ham there was cheese and some vegetables and that was it. Electric cables hang down in locker. So I get an electric shock when i tried to move it away. And all furnitures around in hotel had some damages… Air conditioning did not work properly. this hotel is dangerous to live in.

There was no 24hrs reception. The basin was always clogged and they would not clean the room properly until told. When complained about the bedsheet not been changed or towel not being replaced the lady said she wants to come and check the room . Plus the breakfast food was cold and juice had lot of water after informing them they made it proper the next day. Overall it wasn't a good experience wouldn't come back again.Staff has difficult to understand english.

This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full

Disgustingly dirty. Staff were good contrary to most reviews, I guess they’ve fixed that. But the hotels needs a lot of attention Breakfast choice was minimal.