Quality Suites Lansing West
$97
/ night
Avg. for September
Select dates to see prices and availability
$97
/ night
Avg. for September
Monthly average prices
Nightly prices at Quality Suites Lansing West average $78 in January, the cheapest month, and $107 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $78 |
| February | $83 |
| March | $83 |
| April | $87 |
| May | $98 |
| June | $79 |
| July | $100 |
| August | $79 |
| September | $97 |
| October | $107 |
| November | $87 |
| December | $88 |
J
F
M
A
M
J
J
A
Sep · $97
S
O
N
D
Most expensive: October (~$107)
Cheapest: January (~$78)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Dining
Grab a bite from the grocery/convenience store serving guests of Quality Suites Lansing West. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 115 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Quality Suites Lansing West, you'll be centrally located in Lansing, within a 15-minute drive of Michigan State University and Horrocks Farm Market. This hotel is 1.6 mi (2.6 km) from Lansing Mall and 2 mi (3.3 km) from Regal Lansing Mall.
What's nearby
Horrocks Farm Market(0.5 miles)
Lansing Mall(1.6 miles)
Regal Lansing Mall(1.9 miles)
Hawk Meadow Park(2.6 miles)
FunTyme Adventure Park(3.3 miles)
Sparrow Hospital St. Lawrence Campus(4.6 miles)
Grand Ledge Country Club(4.9 miles)
Michigan Supreme Court Learning Center(5.2 miles)
Rogers-Carrier House(5.5 miles)
Durant Park(5.5 miles)
Herrmann House(5.5 miles)
Louis Beck House Historical Marker(5.6 miles)
First Presbyterian Church Historical Marker(5.7 miles)
Adado Riverfront Park(5.7 miles)
Woldumar Nature Center(5.8 miles)
The preferred airport for Quality Suites Lansing West is Lansing, MI (LAN-Capital Region Intl.)(8.8 miles)
Parking
Sauna
Non-Smoking Rooms
Business Center
Banquet Facilities
Luggage Storage
Location
901 Delta Commerce Drive, Waverly, Lansing, Michigan, United States of America
Horrocks Farm Market (0.5 miles)
Lansing Mall (1.6 miles)
Regal Lansing Mall (1.9 miles)
Hawk Meadow Park (2.6 miles)
FunTyme Adventure Park (3.3 miles)
Sparrow Hospital St. Lawrence Campus (4.6 miles)
Room options
3
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
340 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
340 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Suite, Multiple Beds
Room details
2 Full Beds
and 1 Sofa Bed
Sleeps 5
340 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Suite, 2 Double Beds, Accessible
Room details
2 Full Beds
Sleeps 4
340 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
8.6
Fabulous
Based on 1,001 verified reviews
Who stays here?
Business
6%
Couple
29%
Family
30%
Group
12%
Solo
20%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Quality Suites Lansing West, guests frequently praise the friendly staff, spacious suites, and convenient location near dining and highways, while noting inconsistent room maintenance and temperature control and noise from HVAC units.
Read moreWas this helpful?
What guests think
Across reviews of Quality Suites Lansing West, guests frequently praise the friendly staff, spacious suites, and convenient location near dining and highways, while noting inconsistent room maintenance and temperature control and noise from HVAC units.
Cleanliness ranges from very clean to stained furniture, musty or smoke odors, and occasional mold or maintenance problems. Common areas and parking earn praise, but some report no pool or hot tub and occasional shuttle or elevator issues. Breakfast is often a highlight with hot items, though others found it limited or recently downgraded. Overall, experiences vary; check your room on arrival to ensure it meets your needs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the spacious atrium/common areas and generally easy parking. There is no pool or hot tub, an airport shuttle runs (reports range from great to late), and occasional issues like a down elevator appear.
Related guest reviews
2
Becky
Oct 18, 2024
·
Stayed 1 night
Shuttle 30 mins late picking me up. Shuttle is run down and shakes when on highway. Not safe feeling. They gave me a hot tub suite to make up for late pick up which was nice. Room tired and run down. Ceiling tile in bathroom gone, dirty rag on bathroom floor, flies in bathroom light, cobwebs and flies in bathroom doorway, shower old and stained, air conditioner really loud, light switch doesn’t work coming into room and had to get my flashlight out to find a lamp! Carpet around tub all frayed. The good thing is the bed is nice with soft sheets. Overall pretty disgusting for $150
Shuttle 30 mins late picking me up. Shuttle is run down and shakes when on highway. Not safe feeling. They gave me a hot tub suite to make up for late pick up which was nice. Room tired and run down. Ceiling tile in bathroom gone, dirty rag on bathroom floor, flies in bathroom light, cobwebs and flies in bathroom doorway, shower old and stained, air conditioner really loud, light switch doesn’t work coming into room and had to get my flashlight out to find a lamp! Carpet around tub all frayed. The good thing is the bed is nice with soft sheets. Overall pretty disgusting for $150
10
David
Jul 21, 2025
·
Stayed 3 nights
Absolutely amazing. Large room. Large, open public space. Great breakfast. Sadly, some guests dumped their trash in the rear parking lot and it sat there for a couple days.
Absolutely amazing. Large room. Large, open public space. Great breakfast. Sadly, some guests dumped their trash in the rear parking lot and it sat there for a couple days.
8
David
Apr 10, 2025
·
Stayed 1 night
Good place no pool or hot tub though
Good place no pool or hot tub though
4
Vanessa
Nov 2, 2025
·
Stayed 2 nights
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
10
Cheryl
Apr 18, 2025
·
Stayed 1 night
I enjoyed the hotel very much. I was very impressed with the large common area that was furnished so nicely.
I enjoyed the hotel very much. I was very impressed with the large common area that was furnished so nicely.
10
Robyn
Aug 3, 2025
·
Stayed 2 nights
We held our annual st jude event here. It was perfect. The lobby was great for grtting together. We brought in our food and raffles. Everyone was wonderful and ended up making 4100 for st jude
We held our annual st jude event here. It was perfect. The lobby was great for grtting together. We brought in our food and raffles. Everyone was wonderful and ended up making 4100 for st jude
8
Thomas
Oct 26, 2025
·
Stayed 2 nights
Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.
Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.
8
Cindy
Mar 22, 2025
·
Stayed 1 night
Shuttle service to the airport is great! Nice front desk staff and driver. We really miss the breakfast they used to provide when the "chicken man" worked there! The potatoes were overdone and cold. No lids for coffee so we could take it to our room. It was difficult to get a Good morning out of the new cook. Maybe she was having a bad day. The room was clean and quiet.
Shuttle service to the airport is great! Nice front desk staff and driver. We really miss the breakfast they used to provide when the "chicken man" worked there! The potatoes were overdone and cold. No lids for coffee so we could take it to our room. It was difficult to get a Good morning out of the new cook. Maybe she was having a bad day. The room was clean and quiet.
8
Tracey
May 5, 2025
·
Stayed 2 nights
It was overall good. One of the televisions in the room didn’t work so we all had to watch the front television. The elevator was down the second day, but it was back working
It was overall good. One of the televisions in the room didn’t work so we all had to watch the front television. The elevator was down the second day, but it was back working
8
Steven
Oct 30, 2024
·
Stayed 4 nights
No pool:(
No pool:(
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while many found rooms and public areas very clean, others reported stained furniture and carpets, musty or smoke odors, mold or grime in bathrooms, and occasional bedding or pest issues.
Related guest reviews
4
Taren
Sep 15, 2025
·
Stayed 2 nights
This hotel is old and needs some TLC. The room hadn’t been properly cleaned ie rice in the couch, stains on the carpet & couch, hair in the tub, hair and food particles in the fridge. They did have plenty of easy parking and it was close to the freeway and restaurants.
This hotel is old and needs some TLC. The room hadn’t been properly cleaned ie rice in the couch, stains on the carpet & couch, hair in the tub, hair and food particles in the fridge. They did have plenty of easy parking and it was close to the freeway and restaurants.
6
Kimberley
Oct 13, 2025
·
Stayed 2 nights
The lobby area was comfortable and clean. Service was great. The room needed much in upgrades. The bathroom tube and flooring was not clean. The carpet had many stains.
The lobby area was comfortable and clean. Service was great. The room needed much in upgrades. The bathroom tube and flooring was not clean. The carpet had many stains.
4
stephanie
Jul 29, 2025
·
Stayed 1 night
I wish I could give this hotel a higher rating because it is nice - but the lobby bathrooms were unacceptable. The worst was we discovered the comforter had blood on the underside in the morning.
I wish I could give this hotel a higher rating because it is nice - but the lobby bathrooms were unacceptable. The worst was we discovered the comforter had blood on the underside in the morning.
4
Vanessa
Nov 2, 2025
·
Stayed 2 nights
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
6
Gregory
Sep 22, 2025
·
Stayed 2 nights
Spacious, but needs work. Bathroom floor was not clean. Shower door gasket and towel rack were both halfway disconnected. There was black mold in the RTV around the shower edges. Carpet, furniture and ceilings were noticeably soiled. The light around the mirror was painfully bright.
Spacious, but needs work. Bathroom floor was not clean. Shower door gasket and towel rack were both halfway disconnected. There was black mold in the RTV around the shower edges. Carpet, furniture and ceilings were noticeably soiled. The light around the mirror was painfully bright.
4
Jody
Dec 1, 2025
·
Stayed 2 nights
The first room they put us in the shower was literally black from not being cleaned. The second room was not very clean but didn’t feel like being moved to another dirty room. The second room had spots on the floor that appeared to be dried up dog poo, the duvet was nasty dirty, the remotes for the TV’s didn’t work, and the countertop around the sink clearly had not been washed after the last guest.
The first room they put us in the shower was literally black from not being cleaned. The second room was not very clean but didn’t feel like being moved to another dirty room. The second room had spots on the floor that appeared to be dried up dog poo, the duvet was nasty dirty, the remotes for the TV’s didn’t work, and the countertop around the sink clearly had not been washed after the last guest.
4
Eric
Sep 15, 2025
·
Stayed 2 nights
The room was filthy, stains on the carpet and couch. Crumbs on the floor. Panel had fallen off the wall exposing electrical wires. Breakfast was underwhelming. They do the bare minimum here and I would not recommend staying here.
The room was filthy, stains on the carpet and couch. Crumbs on the floor. Panel had fallen off the wall exposing electrical wires. Breakfast was underwhelming. They do the bare minimum here and I would not recommend staying here.
2
Jennifer
Aug 9, 2024
·
Stayed 1 night
This property was filthy. The couch in the room was stained, pull out mattress was stained. Water damage in room, mold in shower. Lip gloss found under vanity from last guest. Sheets seemed to be unchanged from last guest. Had an emergency and has a flat tire, checked in 9:30 pm or we would have left. Staff was very friendly though and the breakfast in the morning was nice. Hotel was in horrible disrepair though.
This property was filthy. The couch in the room was stained, pull out mattress was stained. Water damage in room, mold in shower. Lip gloss found under vanity from last guest. Sheets seemed to be unchanged from last guest. Had an emergency and has a flat tire, checked in 9:30 pm or we would have left. Staff was very friendly though and the breakfast in the morning was nice. Hotel was in horrible disrepair though.
4
Denielle
Sep 15, 2025
·
Stayed 2 nights
The staff was the best part of our stay. They were helpful and very friendly and knowledgeable. It’s really unfortunate that the property was old, our room smelled of smoke and it was dirty (there were stains going down the walls in our room) and the wall paper was peeling off the walls. We were given ripped bedding for the sofa bed. Overall, the quality of this hotel is poor and is in of a huge renovation.
The staff was the best part of our stay. They were helpful and very friendly and knowledgeable. It’s really unfortunate that the property was old, our room smelled of smoke and it was dirty (there were stains going down the walls in our room) and the wall paper was peeling off the walls. We were given ripped bedding for the sofa bed. Overall, the quality of this hotel is poor and is in of a huge renovation.
6
Joseph
Sep 26, 2025
·
Stayed 2 nights
Rooms not really “clean.” Dust on back of coach. Dirt under cushions. Stairwell nasty.
Rooms not really “clean.” Dust on back of coach. Dirt under cushions. Stairwell nasty.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Suites are notably spacious and generally comfortable, but many reviews cite loud or ineffective HVAC and difficulty regulating temperature, especially when AC is turned off seasonally. Bathrooms can feel small or dated, with maintenance issues, thin walls, and occasional weak hot water or slow Wi-Fi.
Related guest reviews
6
Phillip
Aug 21, 2025
·
Stayed 1 night
The living room and bedroom areas were large but the bathroom was very small. The air conditioning unit made a lot of noise when it kicked off and on and did not keep the room quite as cool as I wanted. Overall, it was fine considering how low the price was.
The living room and bedroom areas were large but the bathroom was very small. The air conditioning unit made a lot of noise when it kicked off and on and did not keep the room quite as cool as I wanted. Overall, it was fine considering how low the price was.
6
James
Dec 3, 2023
·
Stayed 2 nights
Bathroom older and shows signs of years of use. Needs to be updated and modernized
Bathroom older and shows signs of years of use. Needs to be updated and modernized
10
jody
Feb 25, 2025
·
Stayed 1 night
Loved the size of the room
Loved the size of the room
8
Stacey
Nov 3, 2024
·
Stayed 2 nights
The area is great and the staff is great. Not noisy at all. My only complaint is that the room was 80° when I first arrived (it was only 50 outside) and would not get below 75 after 6 hours. I ended up opening a window in order to sleep. The next day it sat around 73 until I opened a window again that night.
The area is great and the staff is great. Not noisy at all. My only complaint is that the room was 80° when I first arrived (it was only 50 outside) and would not get below 75 after 6 hours. I ended up opening a window in order to sleep. The next day it sat around 73 until I opened a window again that night.
8
Thomas
Oct 26, 2025
·
Stayed 2 nights
Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.
Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.
8
Daniel
Sep 28, 2025
·
Stayed 1 night
Room was nice except the toilet was loose on the floor. It rocks
Room was nice except the toilet was loose on the floor. It rocks
6
Kendal
Nov 1, 2024
·
Stayed 1 night
I was very pleased when I walked into the lobby to check in for my stay 29-30 Oct 2024. Decor is updated and lobby area was very spacious. In addition, I was mostly pleased with my room 412. Bed was comfortable and room was clean. There was one stain on the couch and one on the floor but overall, no other deficiencies with any of the furnishings in the room. Big drawback was no AC. I didn't sleep well all night. Putting a menopausal woman in a room at 81 degrees with no AC is not a good combination:) I thought it was just my room until I went to breakfast in the morning and overheard other guests saying the hotel had turned off all of the AC. Also, I asked for a receipt when I checked out in the morning and was told, it would be emailed to me. So far, no receipt and I need it to get reimbursed for work travel. Guess, I'll call and see if I can get a receipt. Overall, I would stay here again as long as there was AC.
I was very pleased when I walked into the lobby to check in for my stay 29-30 Oct 2024. Decor is updated and lobby area was very spacious. In addition, I was mostly pleased with my room 412. Bed was comfortable and room was clean. There was one stain on the couch and one on the floor but overall, no other deficiencies with any of the furnishings in the room. Big drawback was no AC. I didn't sleep well all night. Putting a menopausal woman in a room at 81 degrees with no AC is not a good combination:) I thought it was just my room until I went to breakfast in the morning and overheard other guests saying the hotel had turned off all of the AC. Also, I asked for a receipt when I checked out in the morning and was told, it would be emailed to me. So far, no receipt and I need it to get reimbursed for work travel. Guess, I'll call and see if I can get a receipt. Overall, I would stay here again as long as there was AC.
6
Mary
Sep 30, 2025
·
Stayed 3 nights
Dangerous shower as there was nothing to hold onto in the shower with slippery floor. No shower gel, only one small bar of soap for the shower and sink to share. Also, a bad smell in the bathroom at times (plumbing backup?) A/C and heat hard to regulate and making a lot of noise at night…. Same breakfast exactly each morning
Dangerous shower as there was nothing to hold onto in the shower with slippery floor. No shower gel, only one small bar of soap for the shower and sink to share. Also, a bad smell in the bathroom at times (plumbing backup?) A/C and heat hard to regulate and making a lot of noise at night…. Same breakfast exactly each morning
2
Priya
Aug 2, 2024
·
Stayed 1 night
Thought the hotel had a fun 1970s charm when I checked in. Loved the retro feel. But it soon became evident that my room was in a state of disrepair. The air conditioning started making a sporadic loud noise every 5-10 minutes in the middle of the night. It sounded like someone was breaking into my room. Made it impossible to sleep, but I was so exhausted I didn't want to call mgmt and have to deal with that at 3am. Curtains didn't close all the way, allowing bright morning sun into my room much earlier than I wished to wake up. Felt like a fluorescent light shining directly onto my face. Bed linen had rusty brown stain on it. Had to move into the front room and sleep on the pull-out couch just to get some rest. Shower had moldy rust in it, and there was rust around the bathroom door. No late check-out given so didn't even get a chance to catch up on the sleep I missed with the noise & light that kept me up. Wifi is very slow. Freezer in mini fridge was encrusted in ice, making it impossible to use. Would never stay here again.
Thought the hotel had a fun 1970s charm when I checked in. Loved the retro feel. But it soon became evident that my room was in a state of disrepair. The air conditioning started making a sporadic loud noise every 5-10 minutes in the middle of the night. It sounded like someone was breaking into my room. Made it impossible to sleep, but I was so exhausted I didn't want to call mgmt and have to deal with that at 3am. Curtains didn't close all the way, allowing bright morning sun into my room much earlier than I wished to wake up. Felt like a fluorescent light shining directly onto my face. Bed linen had rusty brown stain on it. Had to move into the front room and sleep on the pull-out couch just to get some rest. Shower had moldy rust in it, and there was rust around the bathroom door. No late check-out given so didn't even get a chance to catch up on the sleep I missed with the noise & light that kept me up. Wifi is very slow. Freezer in mini fridge was encrusted in ice, making it impossible to use. Would never stay here again.
6
Nils
Sep 15, 2025
·
Stayed 2 nights
A mixed stay at a renovated older property. The positives: The hotel appears to be a nicely updated 1980s-era building, and the lobby and indoor courtyard have a charming, unique look and feel. The downsides: Poor soundproofing: Conversations from the adjacent room were clearly audible, making it difficult to relax. Inconsistent renovations: While some areas were updated, the phone in the room appeared to be original. A TV was mounted on the wall, but the cable was poorly installed and stapled haphazardly along the wall. Allergenic environment: I experienced a significant allergic reaction to something in the room, which I suspect may be related to the pet-friendly policy. Noise and price: The overall noise level made it hard to get a quiet night's sleep, and the stay was very expensive for the quality of the experience provided.
A mixed stay at a renovated older property. The positives: The hotel appears to be a nicely updated 1980s-era building, and the lobby and indoor courtyard have a charming, unique look and feel. The downsides: Poor soundproofing: Conversations from the adjacent room were clearly audible, making it difficult to relax. Inconsistent renovations: While some areas were updated, the phone in the room appeared to be original. A TV was mounted on the wall, but the cable was poorly installed and stapled haphazardly along the wall. Allergenic environment: I experienced a significant allergic reaction to something in the room, which I suspect may be related to the pet-friendly policy. Noise and price: The overall noise level made it hard to get a quiet night's sleep, and the stay was very expensive for the quality of the experience provided.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, attentive, and accommodating at the front desk and breakfast. However, some guests reported slow check-in, room assignment errors, unfulfilled housekeeping requests, strict refund policies, or poor issue resolution.
Related guest reviews
10
Rajuan
Sep 1, 2025
·
Stayed 2 nights
Very nice staff. They made my stay even better.
Very nice staff. They made my stay even better.
6
Patrick
Sep 3, 2025
·
Stayed 4 nights
Would be nice to get a service in the room when you ask for one. When I checked in I asked what was their service schedule. She replied, everyday if you want. I said sure. None first day and it took two more days after requesting it each morning at front desk. I stayed there for almost a month end of 2024 and it was the same. Desk lady got kind of nasty when I told her I wasnt happy.
Would be nice to get a service in the room when you ask for one. When I checked in I asked what was their service schedule. She replied, everyday if you want. I said sure. None first day and it took two more days after requesting it each morning at front desk. I stayed there for almost a month end of 2024 and it was the same. Desk lady got kind of nasty when I told her I wasnt happy.
10
Wesley
Apr 24, 2025
·
Stayed 1 night
Clean rooms, good breakfast and exceptional staff (Angie)!! Definitely would stay here again!!!!
Clean rooms, good breakfast and exceptional staff (Angie)!! Definitely would stay here again!!!!
10
Jamar
May 27, 2025
·
Stayed 1 night
Good location, staff was great
Good location, staff was great
6
Doreen
Aug 3, 2025
·
Stayed 1 night
When i checked in on a Saturday afternoon the staff was changing so i waited 10 minutes to be able to chech in. Then we were assigned a room that hadn't been cleaned yet. When i went out to let them know there was a large group of people waiting to check in. Since they only had one person working the desk i waited 45 minutes to get another room. The next room we got was a single bed room when i needed 2 beds, so down to the front desk i went again. The next room was good, so i thought. When i woke up in the morning after sleeping in the bed i realized under the comforter on the sheet were very large blue smeared spots. I didnt see them because the comforter covered them up. On the side of the bed up against the wall the comforter was all yellowed. The woman at the front desk was very nice. I guess if you want clean i wouldnt stay here.
When i checked in on a Saturday afternoon the staff was changing so i waited 10 minutes to be able to chech in. Then we were assigned a room that hadn't been cleaned yet. When i went out to let them know there was a large group of people waiting to check in. Since they only had one person working the desk i waited 45 minutes to get another room. The next room we got was a single bed room when i needed 2 beds, so down to the front desk i went again. The next room was good, so i thought. When i woke up in the morning after sleeping in the bed i realized under the comforter on the sheet were very large blue smeared spots. I didnt see them because the comforter covered them up. On the side of the bed up against the wall the comforter was all yellowed. The woman at the front desk was very nice. I guess if you want clean i wouldnt stay here.
4
Shawn
Oct 12, 2025
·
Stayed 1 night
On arrival I requested being moved to a king room as we only needed one bed( our other guest cancelled). The front desk young man was very accommodating as he was " negative one double " on his reservation sheet.Great for both parties. Unfortunately, something went amiss in the exchange and we were awaken at 4:30 am with a poor man toting a suitcare who successfully unlocked our door attempting to enter our room. He quickly saw the error but I was unable to get back to sleep after the disturbance. The front desk did not find this situation as unnerving as I did
On arrival I requested being moved to a king room as we only needed one bed( our other guest cancelled). The front desk young man was very accommodating as he was " negative one double " on his reservation sheet.Great for both parties. Unfortunately, something went amiss in the exchange and we were awaken at 4:30 am with a poor man toting a suitcare who successfully unlocked our door attempting to enter our room. He quickly saw the error but I was unable to get back to sleep after the disturbance. The front desk did not find this situation as unnerving as I did
6
Paul
Sep 8, 2025
·
Stayed 3 nights
Odd that Conditioner and Lotion were provided, but no shampoo. Odd that only one bar of soap was provided, given that the wash sink and bath were not in the same room. Blanket was worn (like much of the facility, it had seen better days). Received news during the 2nd day of my stay that a sister had chosen to be taken off of life support and I wanted to rush out to be with her. Though a good 30 hours before the start of my 3rd day, I asked if I could get a refund on the final day and was told "No. The hotel has a strict policy about that." (given this policy, I ended up sticking around until 10pm on my final day).
Odd that Conditioner and Lotion were provided, but no shampoo. Odd that only one bar of soap was provided, given that the wash sink and bath were not in the same room. Blanket was worn (like much of the facility, it had seen better days). Received news during the 2nd day of my stay that a sister had chosen to be taken off of life support and I wanted to rush out to be with her. Though a good 30 hours before the start of my 3rd day, I asked if I could get a refund on the final day and was told "No. The hotel has a strict policy about that." (given this policy, I ended up sticking around until 10pm on my final day).
10
Susan
May 29, 2025
·
Stayed 1 night
Front desk staff were so helpful and friendly
Front desk staff were so helpful and friendly
4
Pam
Oct 30, 2023
·
Stayed 1 night
There was a loud bang on the wall every hour throughout the night so we were woken up all night long. When I mentioned this to the person at the front desk they just blew me off. The rooms thermostat couldn't go down past 68 so we were vey hot all night long besides the banging on the wall. I will NEVER stat there again and tell everyone I know NOT to. Didn't even get a discount for the crap night.
There was a loud bang on the wall every hour throughout the night so we were woken up all night long. When I mentioned this to the person at the front desk they just blew me off. The rooms thermostat couldn't go down past 68 so we were vey hot all night long besides the banging on the wall. I will NEVER stat there again and tell everyone I know NOT to. Didn't even get a discount for the crap night.
4
Hector
Jul 19, 2024
·
Stayed 5 nights
Poor customer service, wanted to extend my stay and they were not helpful.
Poor customer service, wanted to extend my stay and they were not helpful.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is convenient and generally quiet, with easy access to highways, shopping, and many restaurants; several guests felt the area was safe and walkable.
Related guest reviews
8
Sandra
Aug 4, 2025
·
Stayed 1 night
Great area halfway on my trip from Canada to Milwaukee. This hotel is a welcome comfort- close to the highway with many dining options nearby.
Great area halfway on my trip from Canada to Milwaukee. This hotel is a welcome comfort- close to the highway with many dining options nearby.
10
Shannon
Sep 3, 2025
·
Stayed 3 nights
It was close to my Son's house, walking distance to several places. Staff and room were amazing.
It was close to my Son's house, walking distance to several places. Staff and room were amazing.
10
Joy
Apr 8, 2024
·
Stayed 5 nights
We are repeat guests. We can count on this hotel to be clean, comfortable, and quiet. The rooms are spacious. I needed to work remotely and was able to use the hotel WIFI. We always sleep well here. There is no highway noise or noise from other guests. The rooms are reasonably priced. The location is convenient. We will stay here again.
We are repeat guests. We can count on this hotel to be clean, comfortable, and quiet. The rooms are spacious. I needed to work remotely and was able to use the hotel WIFI. We always sleep well here. There is no highway noise or noise from other guests. The rooms are reasonably priced. The location is convenient. We will stay here again.
10
James
Sep 12, 2024
·
Stayed 1 night
Located Conveniently for Dining, Shopping and Highway Access
Located Conveniently for Dining, Shopping and Highway Access
8
Dennis
Aug 28, 2025
·
Stayed 1 night
The staff is great and the location is super convenient (close to highway and main streets going through Lansing) The hotel is in fair shape. Lots of dining options and shopping nearby.
The staff is great and the location is super convenient (close to highway and main streets going through Lansing) The hotel is in fair shape. Lots of dining options and shopping nearby.
10
David
Jul 4, 2025
·
Stayed 5 nights
I like the location.
I like the location.
10
Gabriel
Oct 28, 2024
·
Stayed 2 nights
A really enjoyed my 2 night stay here good location & safe
A really enjoyed my 2 night stay here good location & safe
8
Sandra
Aug 6, 2025
·
Stayed 1 night
Great location. Walk to restaurants. Franks Pressbox is especially good. The beds are clean and comfortable. The couch was a bit dingy and worn. I liked the king suite better than the double beds. This is my 3rd stay in a year and I’ll keep coming back.
Great location. Walk to restaurants. Franks Pressbox is especially good. The beds are clean and comfortable. The couch was a bit dingy and worn. I liked the king suite better than the double beds. This is my 3rd stay in a year and I’ll keep coming back.
10
Keith
Jun 8, 2025
·
Stayed 2 nights
Close to dining
Close to dining
8
Daryle
Nov 7, 2023
·
Stayed 1 night
Came in for the football game. Good price and perfect location were primary reason for making my choice
Came in for the football game. Good price and perfect location were primary reason for making my choice
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often a highlight, with hot items and a cook-to-order style noted by many guests. Others, especially recently, describe it as limited or downgraded in quality.
Related guest reviews
10
Raymond
Jun 12, 2025
·
Stayed 1 night
Our second stay. Love the area and the breakfast is quite tasty.
Our second stay. Love the area and the breakfast is quite tasty.
2
Don
Oct 17, 2025
·
Stayed 1 night
not many choices for breakfast good parking
not many choices for breakfast good parking
10
Jordan
Dec 31, 2025
·
Stayed 1 night
Booked here for a last minute funeral. The room was much larger than I expected and it was quite clean. Definitely the largest breakfast I’ve ever seen at a “free breakfast” hotel before! Was very pleasantly surprised and left VERY full! Would absolutely stay here again!
Booked here for a last minute funeral. The room was much larger than I expected and it was quite clean. Definitely the largest breakfast I’ve ever seen at a “free breakfast” hotel before! Was very pleasantly surprised and left VERY full! Would absolutely stay here again!
6
Vernon
Dec 4, 2025
·
Stayed 1 night
We arrived at breakfast 30 minutes prior to closing and there were no eggs and would not make any more. Limited items to eat. Desk manager did not care.
We arrived at breakfast 30 minutes prior to closing and there were no eggs and would not make any more. Limited items to eat. Desk manager did not care.
10
RAYMOND
Sep 22, 2023
·
Stayed 1 night
I stayed here one night for work. The building is an older style with high lobby area ceilings. The rooms were large and may need updating soon. But the best part was the kind gentleman preparing and serving the cook-to-order eggs, hashbrowns, sausages, and bacon on real dishes and proper silverware. There's also waffles and other normal items like toast, cereal, yogurt, juice, and coffee. The front desk staff were kind and helpful.
I stayed here one night for work. The building is an older style with high lobby area ceilings. The rooms were large and may need updating soon. But the best part was the kind gentleman preparing and serving the cook-to-order eggs, hashbrowns, sausages, and bacon on real dishes and proper silverware. There's also waffles and other normal items like toast, cereal, yogurt, juice, and coffee. The front desk staff were kind and helpful.
6
Katherine
Jun 13, 2025
·
Stayed 1 night
The free breakfast was terrible.
The free breakfast was terrible.
2
Christy
Sep 13, 2025
·
Stayed 2 nights
The last time I stayed here was in 2021. It wasn't horrible but it needed some work. This time it was worse. First, there was a Big stain in front of the door. Then when entering the room it had a foul smell. The bathroom had mold in the shower and the room didn't look clean. Last time they had a cook in the back cooking fresh breakfast. This time was unacceptable. Food sitting in warmers but not warming up. They served tator tots for breakfast and opened juice and milk in pitchers to drink from. Very disappointed I will no longer stay at this property again. This hotel needs a major update in the rooms. Also do better with the breakfast.
The last time I stayed here was in 2021. It wasn't horrible but it needed some work. This time it was worse. First, there was a Big stain in front of the door. Then when entering the room it had a foul smell. The bathroom had mold in the shower and the room didn't look clean. Last time they had a cook in the back cooking fresh breakfast. This time was unacceptable. Food sitting in warmers but not warming up. They served tator tots for breakfast and opened juice and milk in pitchers to drink from. Very disappointed I will no longer stay at this property again. This hotel needs a major update in the rooms. Also do better with the breakfast.
6
David
Feb 15, 2025
·
Stayed 2 nights
Used to have the best hotel breakfast anywhere. New ownership came in and ruined the best part of staying there. Sad...
Used to have the best hotel breakfast anywhere. New ownership came in and ruined the best part of staying there. Sad...
10
Christopher
Dec 10, 2023
·
Stayed 2 nights
This was the best hotel stay I have had in years. The hotel was was pristine, quiet, and very comfortable. The staff was very friendly and helpful. The fresh breakfast was fresh and HUGE with plenty of options. I look forward to my next stay.
This was the best hotel stay I have had in years. The hotel was was pristine, quiet, and very comfortable. The staff was very friendly and helpful. The fresh breakfast was fresh and HUGE with plenty of options. I look forward to my next stay.
10
Rebekah
Jun 12, 2025
·
Stayed 3 nights
We have stayed here twice now and love this hotel! Clean, quiet, great service, good breakfast, pretty lobby.
We have stayed here twice now and love this hotel! Clean, quiet, great service, good breakfast, pretty lobby.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Leonard
3 weeks ago
·
Stayed 1 night
Top notch. Very pleased ..... ☺️
Top notch. Very pleased ..... ☺️
8
Kristie
3 weeks ago
·
Stayed 3 nights
Good, friendly staff, breakfast was good
Good, friendly staff, breakfast was good
4
Shawntell
3 weeks ago
·
Stayed 2 nights
Where do I start… the first room they put us in was definitely ugh, the AC unit was horrible and sounded like it was going to break. Not even cold air. There were dirty socks under the sofa and no hot water! Then they moved us to a room that was smaller the sofa was stained and again loud AC smh not to mention in the lobby they had some lady sleeping there all night. Definitely wasn’t impressed
Where do I start… the first room they put us in was definitely ugh, the AC unit was horrible and sounded like it was going to break. Not even cold air. There were dirty socks under the sofa and no hot water! Then they moved us to a room that was smaller the sofa was stained and again loud AC smh not to mention in the lobby they had some lady sleeping there all night. Definitely wasn’t impressed
10
Leonard
4 weeks ago
·
Stayed 1 night
Easy chicken. Very clean. Hospitality was great. No problems
Easy chicken. Very clean. Hospitality was great. No problems
10
L.
4 weeks ago
·
Stayed 1 night
I don’t know what I was expecting when we booked this hotel at the price we did and they let my babygirl (fur baby) stay too. A PET FRIENDLY HOTEL!!!! Omg it had enough space for my 18 year old, me, my fur baby, my mom and my 5’10 year old!!! We loved it, it was clean spacious and reminded me of Embassy Suites from Indy back in the day!!! And did I mention the staff, they were super friendly and willing to make our stay as comfortable as possible AND they had breakfast till like 9:30-10…..WINNING!!! My family and I loved it, next time we come through the Lansing area we know for a face where we are staying.
I don’t know what I was expecting when we booked this hotel at the price we did and they let my babygirl (fur baby) stay too. A PET FRIENDLY HOTEL!!!! Omg it had enough space for my 18 year old, me, my fur baby, my mom and my 5’10 year old!!! We loved it, it was clean spacious and reminded me of Embassy Suites from Indy back in the day!!! And did I mention the staff, they were super friendly and willing to make our stay as comfortable as possible AND they had breakfast till like 9:30-10…..WINNING!!! My family and I loved it, next time we come through the Lansing area we know for a face where we are staying.
Property Policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Quality Suites Lansing West
Is parking available at the property?
Free self parking is available on-site. Limited parking may be applicable.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Are pets allowed at the property?
Pets are allowed with a fee of USD 40.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional details about specific amenities can be obtained by contacting the property.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Lansing, within a 15-minute drive of Michigan State University and Horrocks Farm Market. It is 1.6 miles from Lansing Mall and 2 miles from Regal Lansing Mall.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 25.00 per night. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 109.60561285972595USD
- 2026-09-15: 104.74983454227447USD
- 2026-09-16: 96.2845822763443USD
- 2026-09-17: 86.96752575874328USD
- 2026-09-18: 102.88577679157257USD
- 2026-09-19: 102.90815584182738USD
- 2026-09-20: 81.4882077407837USD
- 2026-09-21: 81.1754294681549USD
- 2026-09-22: 81.7012975168228USD
- 2026-09-23: 77.71394260406494USD
- 2026-09-24: 81.7012975168228USD
- 2026-09-25: 130.52666050434112USD
- 2026-09-26: 130.17886487483977USD
- 2026-09-27: 81.25747717857361USD
- 2026-09-28: 81.7012975168228USD
- 2026-09-29: 81.7012975168228USD
- 2026-09-30: 81.7012975168228USD
- 2026-10-01: 81.7012975168228USD
- 2026-10-02: 91.65890921115874USD
- 2026-10-03: 91.65890921115874USD
- 2026-10-04: 78.70539353847504USD
- 2026-10-05: 97.64353931427001USD
- 2026-10-06: 81.7012975168228USD
- 2026-10-07: 81.7012975168228USD
- 2026-10-08: 237.17946292877195USD
- 2026-10-09: 281.0260200691223USD
- 2026-10-10: 247.78368033409117USD
- 2026-10-11: 78.70539353847504USD
- 2026-10-12: 81.7012975168228USD
- 2026-10-13: 81.7012975168228USD
- 2026-10-14: 81.7012975168228USD
- 2026-10-15: 89.96744581222534USD
- 2026-10-16: 136.33612455844877USD
- 2026-10-17: 141.89960401058195USD
- 2026-10-18: 81.7012975168228USD
- 2026-10-19: 78.70539353847504USD
- 2026-10-20: 78.70539353847504USD
- 2026-10-21: 81.9676707458496USD
- 2026-10-22: 81.9676707458496USD
- 2026-10-23: 88.88572125911712USD
- 2026-10-24: 100.63225663185119USD
- 2026-10-25: 81.7012975168228USD
- 2026-10-26: 81.7012975168228USD
- 2026-10-27: 78.96775069236755USD
- 2026-10-28: 78.70539353847504USD
- 2026-10-29: 81.7012975168228USD
- 2026-10-30: 100.63225663185119USD
- 2026-10-31: 91.65890921115874USD
- 2026-11-01: 73.72658328771591USD
- 2026-11-02: 81.7012975168228USD
- 2026-11-03: 73.72658328771591USD
- 2026-11-04: 73.96789567947387USD
- 2026-11-05: 73.72658328771591USD
- 2026-11-06: 122.96650475025176USD
- 2026-11-07: 108.96689838409424USD
- 2026-11-08: 81.7012975168228USD
- 2026-11-09: 78.70539353847504USD
- 2026-11-10: 78.70539353847504USD
- 2026-11-11: 78.70539353847504USD
- 2026-11-12: 78.70539353847504USD
- 2026-11-13: 130.9662798166275USD
- 2026-11-14: 130.52666050434112USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 50.00 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Pet fee: USD 40.00 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.00 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Sauna
Non-Smoking Rooms
Business Center
Banquet Facilities
Luggage Storage
Services
Business Center
Banquet Facilities
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
General
Non-Smoking Rooms
Sauna
Family Room
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Outdoor Furniture
Fitness Center (nearby)
Internet
Free Wi-Fi