Hampton Inn & Suites Concord/Charlotte

Facilities draw mixed feedback: convenient onsite parking and occasional evening receptions are appreciated, but guests report a closed or noisy pool at times, broken gym equipment and ice machines, and limited or unreliable airport shuttle service.

Many guests describe the hotel and rooms as very clean, sometimes spotless, but recurring reports mention dirty or stained linens, odors or mold, wet or musty carpets, pests, and lapses in multi day housekeeping.

Rooms are often spacious and comfortable, with many guests sleeping well. However, others report hard beds, thin walls and noise, and occasional maintenance issues like broken fridges or subpar shower hardware, with some areas feeling dated.

Staff are widely praised as friendly and accommodating, with several standout front desk experiences and smooth check ins. There are recurring hiccups around courtesy and processes, including occasional rudeness, long waits, wrong room keying, and housekeeping entering or knocking early.

Convenient for Concord Mills, the Charlotte Motor Speedway, PNC Pavilion, and nearby restaurants, with easy interstate access. Several guests also noted the area feels safe, though it is not very walkable beyond the immediate surroundings.

Breakfast is frequently praised for variety and quality, and several reviews mention an evening reception with snacks or light meals. A minority found the breakfast basic or unappealing, citing limited options, weak coffee, or processed eggs.