Name: Holiday Inn Express Hotel & Suites Frankfort by IHG
Address: 1000 Vandalay Drive, Kentucky, United States of America, Franklin County, US
Price range: US$128–US$325 per night
Rating: 8.3

What guests think

Reviews of Holiday Inn Express Hotel & Suites Frankfort by IHG highlight friendly staff, comfortable rooms, and a convenient location near Buffalo Trace and nearby dining, with easy access from the highway for quick trips around Frankfort.

Several reviews note the building feels dated, with recurring maintenance issues like small or unreliable TVs, noisy HVAC, finicky key cards, and occasional electrical or fixture problems. The pool area draws frequent complaints or closures, and some stays coincided with renovation work; cleanliness misses and odors appear in a subset of rooms. Breakfast quality is generally well regarded, though the dining area can feel crowded with slower restocking at busy times. Overall, expect a straightforward, convenient stay with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The pool is often reported as dated, closed, or needing maintenance (including a broken heater and lift). Some guests encountered renovation work during stays, while parking was generally free and felt safe.

Related guest reviews

6

Peter

7 Aug 2025

·

Stayed 4 nights

We stayed there for four nights and had to exchange our key cards three times. The pool could use a cleaning too.

4

Angela

29 Jul 2025

·

Stayed 1 night

I reserved three rooms for our stay, and unfortunately, two of them had a strong, unpleasant odor that made the experience uncomfortable. The pool area was also a major letdown—it was in serious need of updates and maintenance. Most concerning was that the wheelchair assist chair was broken. Had I known this in advance, I would not have booked this hotel, as accessibility is a priority for us. That said, the pool and pool area was in such poor condition that we wouldn’t have used it even if the chair had been working.

4

Carla

28 Dec 2024

·

Stayed 1 night

One of the beds were broken the pool heater was broken.

6

Renee

9 Jun 2025

·

Stayed 1 night

This hotel is getting a paint job. Once that gets done, will be a pretty place. Right now all the walls were prepped for painting. Breakfast was just ok. Had better. Room was wonderful. Clean and comfortable

10

Heidi

30 Dec 2022

·

Stayed 2 nights

The pool was dated and there was no hot tub. The rooms were large and clean. Breakfast was great. Friendly staff!

6

Alicia

15 Jun 2025

·

Stayed 2 nights

Property is under construction and we were not informed of this. The breakfast was not good.

10

Donald

15 Apr 2023

·

Stayed 1 night

Breakfast was excellent, room exceptionally clean and parking was very safe!

8

Marc

18 Feb 2024

·

Stayed 1 night

Pool was closed and back door wasn’t available to get to the rooms

10

Michael

1 Apr 2025

·

Stayed 3 nights

Construction work during stay was annoying.

8

Dawn

23 Sept 2024

·

Stayed 1 night

Parking is free. Room was nice. Staff was ok, i wouldn't say that they seemed enthusiastic. Breakfast is free but limited (in comparison to other places)

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Cleanliness

Many guests describe the property and rooms as very clean. Several others reported issues such as strong odors, sticky floors or carpets, mold in showers, and missed details like old food or insects.

Related guest reviews

6

Courtney

8 Aug 2023

·

Stayed 1 night

The property was dirty, floors sticky. In the room there was mismatched fixtures and the carpet had something on it to where your shoes were sticky after walking on them.

4

Angela

29 Jul 2025

·

Stayed 1 night

I reserved three rooms for our stay, and unfortunately, two of them had a strong, unpleasant odor that made the experience uncomfortable. The pool area was also a major letdown—it was in serious need of updates and maintenance. Most concerning was that the wheelchair assist chair was broken. Had I known this in advance, I would not have booked this hotel, as accessibility is a priority for us. That said, the pool and pool area was in such poor condition that we wouldn’t have used it even if the chair had been working.

10

Cember

8 May 2025

·

Stayed 2 nights

Convenient, good breakfast, clean property.

8

Daniel

30 Sept 2024

·

Stayed 2 nights

Toilet wasn't tight to the floor and ran all night; Shower curtain leaked on the floor. Mold in the shower.

8

Dawn

23 Dec 2024

·

Stayed 1 night

Desk host were very friendly and helpful. The rooms could use more attention. There was old food on the floor behind the couch and ladybugs flying around the room and dead ladybugs around floorboards of room. Tub had a big chip in it.

10

Donald

15 Apr 2023

·

Stayed 1 night

Breakfast was excellent, room exceptionally clean and parking was very safe!

10

James

28 Apr 2023

·

Stayed 3 nights

Great location and very clean

4

Tricia

26 Jan 2025

·

Stayed 2 nights

Check in was very brief which was okay. Parking was okay and safe. The room had a view of a shipping container. The heater was super loud and kicked on loudly and shut off like it wouldn’t restart. It drowned out the tv and woke us up all throughout the night. When the heater wasn’t kicking on there was a horse walking around above us most of the night. The bed was creaky, uncomfortable with an uphill lump down the center. The tile floor was sticky and parts of the carpet were sticky and dirty. Breakfast was ok- except for the honey was old and grainy and the oatmeal was a brick. Not the quality for the price per night that was expected..

10

Donna

16 Jul 2025

·

Stayed 1 night

Very clean. Bed comfortable. Wonderful staff. Very nice!!!

10

Amy

2 Jun 2023

·

Stayed 1 night

Easy location off highway. Very clean!

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Rooms

Rooms are frequently comfortable and sometimes spacious, with layouts some guests appreciated. However, the hotel feels dated to several reviewers, and recurring issues include small or malfunctioning TVs, key card problems, noisy HVAC, and minor electrical or fixture faults.

Related guest reviews

10

Jenifer

25 Jul 2024

·

Stayed 1 night

Excellent hotel! Very spacious! Clean!

6

david

29 Aug 2025

·

Stayed 1 night

The TV did not work. In fact, we stayed at 3 different HI Express locations in the last week, and NONE of the TVs worked! And it was not operator error. Your TV services suck.

10

Leroy

31 Jul 2025

·

Stayed 1 night

Easy access from highway. Room is very comfortable and with two chairs.

4

Monte

22 Jun 2025

·

Stayed 1 night

Room was older and basically needs redone. Damp and dark. Not what I would expect from Holiday Inn Express.

10

Steven

12 Oct 2024

·

Stayed 1 night

Stayed here one night as we were touring Buffalo Trace which is about 4-5 miles away. The room was clean and comfortable with no issues. Checkout time was noon which worked out great as we were able to leave and get in line for the gift store at Buffalo Trace by 730 am, then come back and shower and checkout for our tour later at 1130 am.

10

Ottis

21 Jan 2025

·

Stayed 3 nights

Everything was great, very comfortable room.

10

Bridget

30 Jul 2025

·

Stayed 1 night

Loved the layout of the room. Specifically, the couch and tv and bathroom area was away from the sleeping area.

4

Tricia

26 Jan 2025

·

Stayed 2 nights

Check in was very brief which was okay. Parking was okay and safe. The room had a view of a shipping container. The heater was super loud and kicked on loudly and shut off like it wouldn’t restart. It drowned out the tv and woke us up all throughout the night. When the heater wasn’t kicking on there was a horse walking around above us most of the night. The bed was creaky, uncomfortable with an uphill lump down the center. The tile floor was sticky and parts of the carpet were sticky and dirty. Breakfast was ok- except for the honey was old and grainy and the oatmeal was a brick. Not the quality for the price per night that was expected..

8

Michael

10 Oct 2025

·

Stayed 1 night

This hotel is starting to show its age but regardless my room and bathroom were clean. The bed was comfortable and the pillows were better than average. Some minor issues in the room, HDMI cable was very loose causing the television to lose connectivity several times and the electric alarm clock began humming and making a high pitched noise during the night requiring it to be unplugged. Several dining options are within easy walking distance. I feel the price at this hotel is a little high.

10

Gunther

16 May 2025

·

Stayed 1 night

Typical Holiday Inn Express. We did have a problem with our key cards not working. The staff was very nice about fixing it but it happened more that once. Pretty frustrating.

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Service

Service is often friendly and accommodating, with smooth check-ins and staff who resolve issues. A number of guests, especially at night, noted unprofessional presentation or rudeness and occasional communication lapses at the desk.

Related guest reviews

10

Timothy

22 Dec 2024

·

Stayed 1 night

Convenient location, excellent check in!

10

Bobby

5 Sept 2024

·

Stayed 1 night

Good front desk service. Friendly helpful staff.

8

Richard

7 Apr 2025

·

Stayed 3 nights

The night time staff was not as welcoming and friendly as the a.m. staff. They seemed very unapproachable and looked VERY unprofessional. They actually looked like 2 homeless guys that came in and sat behind the desk. I think they should have some sort of uniform or name tag to identify that they work there.

8

Matt

10 May 2025

·

Stayed 1 night

Breakfast could be improved. Host at check in had very worn sweatshirt on and general appearance could be improved upon.

4

Sharon

2 May 2023

·

Stayed 1 night

We arrived 40 minutes early and were told we couldn't check in until 3pm became there were no clean rooms yet. We stayed here a year ago and were told exactly the same thing. We unloaded our luggage and waited in the lobby in plain view of the front desk. We thought that the front desk person would have let us know as soon as a room was available. Not the case. We went to the desk at 3:10, waited several minutes while clerk finished a call then he said "what's the name, hon?" Not happy!

10

Sharon

21 Sept 2025

·

Stayed 2 nights

Was greeted in a courteous, friendly and professional manner. Room was exactly as expected. Great breakfast! Did have an issue but was resolved very quickly! They definitely went above and beyond for customer satisfaction

6

Nicole L

9 May 2025

·

Stayed 1 night

Person checking in spelled very strongly on Marijuana and while very friendly, came slowly walking in from smoking outside when he saw us arrive. We were a late check in, but it was the most unprofessional desk I had ever encountered at a Holiday Inn before. He looked like he could have been a guest or someone from off the streets. Breakfast the next morning was ok, but not great. Don't think I would probably stay here again after that experience.

2

Karen

14 Jun 2025

·

Stayed 1 night

The front lobby worker was dressed in a baggy t shirt and sweat pants. That should of been my first indication. I had requested a room with a roll away or cot or pull out bed. I was told i can pay extra for two queens. Customer service is horrible. No thank you, sorry, good afternoon... not even a smile. I was overcharged as well.

10

ROBERT

22 Dec 2024

·

Stayed 1 night

Front desk people very nice and friendly. Check in was flawless. Room was as requested 1 St floor handicap accessible.

2

Kimberly

1 Mar 2023

·

Stayed 1 night

The hotel did not have our Expedia reservation. There were no rooms available. The manager was gracious and helped us find another room - he went out of his way to help us.

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Location

Convenient for Buffalo Trace, the state capitol, and highway access, with dining and shopping nearby. A few noted the strip-mall setting can be awkward to enter or light on things to do immediately around the hotel.

Related guest reviews

10

Lea

19 Sept 2025

·

Stayed 1 night

We stayed here for one night while we awaited our Buffalo Trace tour on Sunday. It was a convenient location and we were happy with the hotel overall.

10

Mollie

29 Dec 2024

·

Stayed 1 night

Close to Buffalo Trace with good dining options nearby!

10

Jane

22 Jul 2023

·

Stayed 2 nights

Very conveniently located to attractions in the area, as well as shopping and dining.

10

Leroy

31 Jul 2025

·

Stayed 1 night

Easy access from highway. Room is very comfortable and with two chairs.

10

Nicholas

18 Jul 2025

·

Stayed 2 nights

Breakfast was really good! Especially the homemade cinnamon rolls. It was a very clean property with nice employees. So close to the places we were visiting, like Buffalo Trace and the Frankfort State Capital building and park area.

10

Matthew

29 Jun 2025

·

Stayed 1 night

Room was fantastic. Breakfast was good. Easy to get to distilleries from this location

10

Ben

22 Feb 2025

·

Stayed 2 nights

Close to everything!!! We will be back!!

8

Jonathan

12 Nov 2024

·

Stayed 2 nights

While this property felt old and a bit rundown, there were major positives as well: friendly staff, comfortable beds, & excellent options during breakfast. Location is in a strip mall area and a bit difficult to get into/out of but, overall, I'd stay at this property in the future.

10

Amy

2 Jun 2023

·

Stayed 1 night

Easy location off highway. Very clean!

8

Michael

6 Oct 2025

·

Stayed 1 night

Room was fine with decent breakfast. Not much to do in the area but there are some dining options nearby. Good breakfast

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Dining

Breakfast is commonly praised for being good with solid variety, including items like cinnamon rolls and hot options. Some guests found it average, crowded with slow restocking, or occasionally not hot enough.

Related guest reviews

8

Shelby

24 Aug 2024

·

Stayed 4 nights

Clean, quiet, comfortable rooms. Breakfast was a great value and more than adequate. It was especially good when the young lady (Brittany?) who takes care of it on Fridays and Saturdays was there. She was very friendly and attentive to the items that needed to be replenished!

6

Renee

9 Jun 2025

·

Stayed 1 night

This hotel is getting a paint job. Once that gets done, will be a pretty place. Right now all the walls were prepped for painting. Breakfast was just ok. Had better. Room was wonderful. Clean and comfortable

6

Alicia

15 Jun 2025

·

Stayed 2 nights

Property is under construction and we were not informed of this. The breakfast was not good.

6

Shonna

10 Aug 2025

·

Stayed 2 nights

Check in was quick and easy. The room was average. Beds are small but fairly comfortable. Bathroom was good size but the bathtub needs to be updated. Breakfast was good but the dining room area is very small and crowded. The person in charge of keeping items stocked was overwhelmed. He was giving great effort but couldn’t keep up. The only real issue we had was being charged for snack items we did not get. Upon checking out I was told they couldn’t refund it since I booked through Hotels.com. Other than that it was a decent stay and I would return to this hotel again in the future.

10

Donald

15 Apr 2023

·

Stayed 1 night

Breakfast was excellent, room exceptionally clean and parking was very safe!

8

Matt

10 May 2025

·

Stayed 1 night

Breakfast could be improved. Host at check in had very worn sweatshirt on and general appearance could be improved upon.

10

Nancy

10 Aug 2025

·

Stayed 1 night

Stayed here twice and each time it was up to high standards. They also have a lovely breakfast, omelets, pancakes, sausage/gravy, cereals, yogurt. I would definitely stay here again. Also, best pillows!

10

Nicholas

18 Jul 2025

·

Stayed 2 nights

Breakfast was really good! Especially the homemade cinnamon rolls. It was a very clean property with nice employees. So close to the places we were visiting, like Buffalo Trace and the Frankfort State Capital building and park area.

8

Dawn

23 Sept 2024

·

Stayed 1 night

Parking is free. Room was nice. Staff was ok, i wouldn't say that they seemed enthusiastic. Breakfast is free but limited (in comparison to other places)

10

JULIA

16 Jul 2024

·

Stayed 2 nights

We came in town for a long weekend. Booked our reservation approx 7 weeks earlier. Never stayed at a Holiday Inn because always a tad bit out of our budget. They honored my specific room request. The room and bathroom were clean (and I am picky) Everything worked. Fridge, microwave, coffee maker, hairdryer and iron were included in our room They provided breakfast, which was a real breakfast, not just and apple and bagel. One day was biscuits/gravy and scramble eggs and sausage. The next had omelet, bacon, and hash browns. Pancakes, toast, bagels cinnamon rolls, fruit and cereal. I would consider staying at Holiday Inn again

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Month	Average price
January	US$127
February	US$134
March	US$127
April	US$152
May	US$146
June	US$135
July	US$128
August	US$128
September	US$178
October	US$188
November	US$134
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $193	2 $321	3 $320
4 $145	5 $151	6 $145	7 $149	8 $228	9 $325	10 $325
11 $164	12 $154	13 $149	14 $195	15 $211	16 $229	17 $229
18 $136	19 $153	20 $158	21 $158	22 $199	23 $221	24 $229
25 $128	26 $154	27 $158	28 $176	29 $298	30 $320	31 $320

Holiday Inn Express Hotel & Suites Frankfort by IHG

Prices for Holiday Inn Express Hotel & Suites Frankfort by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Double Beds

Suite, 1 King Bed (Additional Living Area)

Guest reviews of Holiday Inn Express Hotel & Suites Frankfort by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Frankfort by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $146	21 $134	22 $143	23 $151	24 $131	25 $201	26 $249
27 $136	28 $155	29 $153	30 $183