GLō Best Western Bronx NYC

No parking, street parking

Property was great, lots of parking outside. In the back of building there is only 5 parking. But felt unsafe parking in the streets. Other than that place was very clean and organized. Employees are so sweet and very helpful. Breakfast was great.

Really nice hotel, facilities are nice, neighborhood is a little rough

The lobby was nice and a good first impression. The room was comfortable and provided enough space for our (4 guests) needs. However, the water took quite some time to warm up, and there was a large roach in the bathroom. While these issues were concerning, the room overall was “Okay”.

Bad parking - NO parking and building hard to find. Customer service at all time low, I called the building to have the front desk pick up and not say hello just expect you to start speaking. Rude and overpriced! I went elsewhere and paid 20 more for parking and more accommodation.

Great experience, clean, comfortable, breakfast was include, they have a gym there too. The staff is very friendly

This place was the best option for this area. I didn’t personally like the crowded area but this hotel definitely made up for it. They had everything here. Breakfast, fitness center, first come first serve parking in the back of the hotel, friendly and very helpful and accommodating staff.

Property was clean and updated.

DO NOT STAY HERE! This was one of worst hotels I have ever had the displeasure of booking! The rooms were extremely small and dirty. And the neighborhood was so unsafe. Folks were literally walking from off the street into the hotel. It was so unsafe. Do not stay here.

The room was spotless. I enjoyed my breakfast. The staff were very welcoming. The amenities were perfect. Overall I enjoyed my stay. I will be returning.

We arrived at 1:00 am after booking the room at the last minute (for USD 300) because of flight cancellations. The first room we were given was dirty, had dust everywhere, paint spots all over. It's a new hotel and it is obvious they're still working on the building. The hallways, outside doors, pretty much everything is covered with paint stains and dust. By the time we got a new room was two in the morning. The person checking us in gave us the room breakfast times. I managed to make it to breakfast - very mediocre. The cleaning staff are very loud while cleaning in the morning (not sure what they're vacuuming since the carpeting was dirty). For the absurd price of a 5* hotel, it was the most miserable few hours of sleep we've gotten.

The lobby was nice and a good first impression. The room was comfortable and provided enough space for our (4 guests) needs. However, the water took quite some time to warm up, and there was a large roach in the bathroom. While these issues were concerning, the room overall was “Okay”.

This place is brand new, however it was not properly built. Entrance is unsafe, internet didn’t work in the first floor (data or wifi) and when we changed to another room we couldn’t sleep because of the noise of the train right outside the window. There is still construction dust in the rooms and the finishing is terrible (they hung a lamp on top of the bed instead of above the nightstand).

clean room and the staff was very profesional.

Stayed at this property for a Yankees game and it was very clean & safe which I appreciate. It’s in the Bronx with a nice deli store

The property was very clean and staff was very friendly and helpful. The staff made us feel welcomed since the moment we arrived.

Great experience, clean, comfortable, breakfast was include, they have a gym there too. The staff is very friendly

Had problems with the air conditioner, otherwise great!

The lobby was nice and a good first impression. The room was comfortable and provided enough space for our (4 guests) needs. However, the water took quite some time to warm up, and there was a large roach in the bathroom. While these issues were concerning, the room overall was “Okay”.

Room was very small

This place is brand new, however it was not properly built. Entrance is unsafe, internet didn’t work in the first floor (data or wifi) and when we changed to another room we couldn’t sleep because of the noise of the train right outside the window. There is still construction dust in the rooms and the finishing is terrible (they hung a lamp on top of the bed instead of above the nightstand).

Bed is comfy, free breakfast and other food places around.

Ac didn’t work

Good value. Clean rooms and comfortable beds.

The hotel had comfortable and new furnishings. We did have an issue connecting to wifi from our room so kids had no access to electronics. It was nice to have breakfast included but it wasn't always ready at opening and they didnt seem to restock options frequently. We were on 1st floor and heard arguments in the lobby 2 of 3 nights.the staff did try to be helpful when asked. Close to Yankee stadium which is why we were in town.

The rooms are a bit on the small side but with a BIG bed. The main problem is the location... A few people told us this is the most dangerous neighbourhood in the Bronx!

The ac did not work I called downstairs the man told me someone would come up to fix it the guy comes up to do exactly what I did and the ac still did not work.. mine u its 85 degree weather I told the guy at 4am I was leaving could not stay any longer he tells me call the manager @ 9am I call no answer

The rooms were clean when we checked in but limited cleaning when they did the daily cleaning. 4 people checked in but they only provided towels for 2 people, had to keep going to front desk each day for additional towels. House keeping did not provide additional toilet paper went to front desk at 5 am when I saw it was running low, man at desk was rude said housekeeping replaced the day before even though I told him they didn’t, then he said he didn’t have any behind the desk and and said to come back at 8 they would have some, I was beyond pissed. But the man at the desk bought some to my room about 10 minutes later.

The good service.

The room was spotless. I enjoyed my breakfast. The staff were very welcoming. The amenities were perfect. Overall I enjoyed my stay. I will be returning.

Any issues I had were completely addressed and they checked in with me to make sure I was good the entire stay 10/10 customer service

We checked in at midnight after a 4 hour drive, traveling. We entered the room and it was hot. We turned the ac on assuming it just needed time to kick in. By the time we were all showered and ready for bed we had all sweat again and had to call the front desk. The front desk person came up and made a call and informed us that the ac in the unit was broken. We had to pack up all over and were placed in 2 separate rooms. When we where red the room it was cool so we thought it was ok (by this time it’s 2:30 and we are EXHAUSTED, with a 3 year old) woke up constantly throughout the night realizing that the ac had shut down and the room was a sauna at 89 degrees. Was extremely uncomfortable with zero sleep. Missed the free breakfast that was a feature we booked for and went down to tell the front desk person. His response was thy at we should have packed up again and moved rooms again! (Even though we were told the rooms they had put us in were the last rooms available). He then got super dismissive and said he wouldn’t do anything for us and said we should have left the room but since we stayed it’s our fault.

Staff was super friendly and helpful and made sure that any extra accommodations that I needed were met super quick

clean room and the staff was very profesional.

The property was very clean and staff was very friendly and helpful. The staff made us feel welcomed since the moment we arrived.

Great experience, clean, comfortable, breakfast was include, they have a gym there too. The staff is very friendly

Friendly staff. Breakfast choices were good. Convenient location for shopping and transportation.

Very close to the subway station to go to Manhattan.

DO NOT STAY HERE! This was one of worst hotels I have ever had the displeasure of booking! The rooms were extremely small and dirty. And the neighborhood was so unsafe. Folks were literally walking from off the street into the hotel. It was so unsafe. Do not stay here.

Property was great, lots of parking outside. In the back of building there is only 5 parking. But felt unsafe parking in the streets. Other than that place was very clean and organized. Employees are so sweet and very helpful. Breakfast was great.

Really nice hotel, facilities are nice, neighborhood is a little rough

Was a very clean and walkable to the metro station

Stayed at this property for a Yankees game and it was very clean & safe which I appreciate. It’s in the Bronx with a nice deli store

The hotel had comfortable and new furnishings. We did have an issue connecting to wifi from our room so kids had no access to electronics. It was nice to have breakfast included but it wasn't always ready at opening and they didnt seem to restock options frequently. We were on 1st floor and heard arguments in the lobby 2 of 3 nights.the staff did try to be helpful when asked. Close to Yankee stadium which is why we were in town.

The rooms are a bit on the small side but with a BIG bed. The main problem is the location... A few people told us this is the most dangerous neighbourhood in the Bronx!

This place was the best option for this area. I didn’t personally like the crowded area but this hotel definitely made up for it. They had everything here. Breakfast, fitness center, first come first serve parking in the back of the hotel, friendly and very helpful and accommodating staff.

Friendly staff. Breakfast choices were good. Convenient location for shopping and transportation.

Property was great, lots of parking outside. In the back of building there is only 5 parking. But felt unsafe parking in the streets. Other than that place was very clean and organized. Employees are so sweet and very helpful. Breakfast was great.

The room was spotless. I enjoyed my breakfast. The staff were very welcoming. The amenities were perfect. Overall I enjoyed my stay. I will be returning.

We arrived at 1:00 am after booking the room at the last minute (for USD 300) because of flight cancellations. The first room we were given was dirty, had dust everywhere, paint spots all over. It's a new hotel and it is obvious they're still working on the building. The hallways, outside doors, pretty much everything is covered with paint stains and dust. By the time we got a new room was two in the morning. The person checking us in gave us the room breakfast times. I managed to make it to breakfast - very mediocre. The cleaning staff are very loud while cleaning in the morning (not sure what they're vacuuming since the carpeting was dirty). For the absurd price of a 5* hotel, it was the most miserable few hours of sleep we've gotten.

We checked in at midnight after a 4 hour drive, traveling. We entered the room and it was hot. We turned the ac on assuming it just needed time to kick in. By the time we were all showered and ready for bed we had all sweat again and had to call the front desk. The front desk person came up and made a call and informed us that the ac in the unit was broken. We had to pack up all over and were placed in 2 separate rooms. When we where red the room it was cool so we thought it was ok (by this time it’s 2:30 and we are EXHAUSTED, with a 3 year old) woke up constantly throughout the night realizing that the ac had shut down and the room was a sauna at 89 degrees. Was extremely uncomfortable with zero sleep. Missed the free breakfast that was a feature we booked for and went down to tell the front desk person. His response was thy at we should have packed up again and moved rooms again! (Even though we were told the rooms they had put us in were the last rooms available). He then got super dismissive and said he wouldn’t do anything for us and said we should have left the room but since we stayed it’s our fault.

Stayed at this property for a Yankees game and it was very clean & safe which I appreciate. It’s in the Bronx with a nice deli store

Bed is comfy, free breakfast and other food places around.

The hotel had comfortable and new furnishings. We did have an issue connecting to wifi from our room so kids had no access to electronics. It was nice to have breakfast included but it wasn't always ready at opening and they didnt seem to restock options frequently. We were on 1st floor and heard arguments in the lobby 2 of 3 nights.the staff did try to be helpful when asked. Close to Yankee stadium which is why we were in town.

Great experience, clean, comfortable, breakfast was include, they have a gym there too. The staff is very friendly

This place was the best option for this area. I didn’t personally like the crowded area but this hotel definitely made up for it. They had everything here. Breakfast, fitness center, first come first serve parking in the back of the hotel, friendly and very helpful and accommodating staff.

Friendly staff. Breakfast choices were good. Convenient location for shopping and transportation.