Name: Hilton Garden Inn Charleston / Mt. Pleasant
Address: 300 Wingo Way, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: $112–$387 per night
Rating: 8.52

What guests think

Reviews of Hilton Garden Inn Charleston / Mt. Pleasant highlight friendly staff, clean rooms, and a convenient location near downtown and local sights, while recurring drawbacks include paid self-parking, occasional hot water outages, and some inconsistent service experiences.

Suites draw praise for generous space and comfort, though some guests found rooms small, mattresses too firm or sagging, and air conditioning loud or hard to regulate. On-site food and breakfast are well liked, but breakfast is paid rather than included, and a few reviews mention unclear rules or low supplies at busy times. Overall, expect a practical base with strong basics, mindful of extra fees and the chance of occasional facility hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An on-site bar and pool are available, and several guests liked the gym; however, multiple reviews report paid self-parking and a few experienced building-wide hot water outages.

Related guest reviews

10

Subathra

Nov 5, 2025

·

Stayed 4 nights

Everything. Gym was very good. Since we travel for tournament its very helpful.

10

Catherine

Jul 30, 2025

·

Stayed 1 night

Paying for parking is ridiculous.

10

Kenneth

Oct 14, 2025

·

Stayed 4 nights

It was a very nice stay overall, but I felt the parking fee for a hotel in the suburbs was over the top.

10

Ross

Oct 18, 2025

·

Stayed 3 nights

It was perfect. Check out time at 11 was great. Bar was great.

4

Mason

Jun 25, 2025

·

Stayed 1 night

There was no hot water. The staff should have offered everyone a complimentary breakfast, a small discount, or something. Also, the hotel has started charging $5 per night for parking. This is a suburban hotel with a large surface lot. The parking charge is absurd. I have stayed at this hotel many times over the years, but I will not be back.

6

michelle

Jul 7, 2025

·

Stayed 3 nights

We stayed Monday to Thursday. There wasn't any hot water. Surely it is fixed by now. Otherwise nice hotel.

6

David

Jul 15, 2025

·

Stayed 2 nights

The hot water was down for the entire 3 day stay.

6

Ellen

Sep 13, 2025

·

Stayed 1 night

This hotel gets the job done if you just need a place to stay. There’s no ambience at the lobby bar and our room had a strong stench of cleaning fluid. However if you want easy access to Charleston without paying Charleston prices this hotel works.

10

Danielle

Sep 24, 2024

·

Stayed 1 night

The property is very nice and the pool was fabulous.

10

Holly

Jun 25, 2025

·

Stayed 4 nights

Very friendly and accommodating staff, tgey were all very nice and helpful any time I asked for anything. I recommend adding the breakfast to your reservation, there is a small buffet but you can also order anything extra such as omelet, pancakes, waffle, french toast...The location is convenient to everything and we always had easy available parking and felt safe. Although the pool is small, it was always clean, never too many people but kids would always find someone to play with & had fun, plenty of chairs & seating. Rooms were small, still had everything we needed, mini fridge stays cold, has microwave, beds & pillows were comfy, loved the blackout blinds & curtains. Whenever I called for anything such as clean towels, tp, more coffee pods, the staff brought it right away. The 1 & only thing i would complain about are the luggage carriers are smaller and we had to use 2 to & go back & forth couple times as we couldn't fit everything on those type even though we packed light & only had duffle or tote bags. I loved this Hilton Garden Inn, very nice especially the staff deserves ☆☆☆☆☆ Thank you & much appreciation!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests praise very clean rooms and fresh-smelling common areas. Some reported lapses such as a dirty room, lingering odors, stained towels, or early knocks despite Do Not Disturb signs.

Related guest reviews

10

Kristina

Jul 7, 2023

·

Stayed 2 nights

I liked this place. Quiet and safe. Most of all it was clean. It smells great everywhere. I’ll be back.

8

Stacey

Sep 1, 2025

·

Stayed 1 night

Only complaint was the cleaning staff waking us up knocking on the door and opening it at 930am! Then coming back AGAIN an hour later and doing it again! With the do not disturb tag on the door!

10

Michael

Sep 30, 2023

·

Stayed 1 night

Very clean! Easy check in and check out. Side note, the whole place smelled so clean and fresh.

4

John

Sep 16, 2023

·

Stayed 2 nights

Dirty room

10

mary

Oct 9, 2025

·

Stayed 2 nights

The main areas and the room were very clean and smelled fantastic. The staff was very friendly. When I return to this area, I will certainly stay here again.

10

kathleen

Feb 23, 2025

·

Stayed 2 nights

Very nice location! Housekeeping very very good! Staff nice

6

Kim

Oct 13, 2023

·

Stayed 5 nights

Rooms weren’t cleaned well, stained towels for guest to use. Bar an restaurant should’ve open longer

2

Francis

Sep 17, 2024

·

Stayed 2 nights

Stayed there two nights. My room still had food containers and open drinks in it when I arrived so I cleaned up and put trash in hall. Did not complain as I figured that was how they thought a room should look for a new guest. After arriving home I found that I was billed for my room and a seperate bill for the TV which I had never used! If fact I told Kevin at the desk that the TV did not work while I was still there. Took several calls before someone finally called me back to talk about the TV.

10

Chad

Sep 9, 2025

·

Stayed 1 night

Very clean and quiet

10

Galin

Nov 18, 2025

·

Stayed 2 nights

Room was spotless and staff was fantastic 10/10

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Rooms

Suites are spacious for families, but some rooms feel small; bed comfort is mixed and several reviews note loud or hard-to-regulate A/C.

Related guest reviews

10

Jeremy

Jun 24, 2024

·

Stayed 1 night

Room was larger then I thought and everything was fantastic.

10

judith

Jun 5, 2024

·

Stayed 3 nights

Room spacious and comfortable. Location good.

10

Gregory

Nov 11, 2023

·

Stayed 1 night

My family stayed in the king suite. Very roomy and perfect for an over night with 3 littles. Will be staying her again for our next overnight heading to FL.

10

lisa

Dec 27, 2024

·

Stayed 2 nights

Beds were very comfy!

10

Bruce

Mar 8, 2025

·

Stayed 2 nights

A beautiful property! Very fresh and clean. Lobby was enormous and very welcoming. We had a two room suite. Sooooooo spacious! It's the largest suite I've ever stayed in. Awesome property. Attentive and professional front desk staff.

10

Evelyn

Aug 4, 2025

·

Stayed 3 nights

Staying at this location was easy to get to Charleston on one side and Isle of Palms on the other side. Lots of places to eat. We were on the 3rd floor and was very quiet as the hotel seemed to be quiet full. The beds was very comfortable. They do have a restaurant at this facility but we didn't eat there. We wanted to see what was available in the city.

6

Andrea

May 7, 2024

·

Stayed 1 night

The beds were very uncomfortable. My husband woke up with an aching back. I woke up every 30 minutes because the mattress was so hard. Im a side sleeper and my arms kept falling asleep! Otherwise the property was great!

4

Christopher

Aug 15, 2025

·

Stayed 4 nights

A/C is dated in would not go below 70 degrees most of the time. One mattress would sink so I took that one and let wife and daughter take the other. Partial refund should be provided with these basic necessities I was charged for.

8

Sahin

Jun 26, 2023

·

Stayed 2 nights

The A/C works extremely loud and it was impossible to sleep with A/C on

10

Jessica

Jan 19, 2025

·

Stayed 1 night

We had a great stay. The suite was very spacious and it was nice that it had 2 bathrooms which is nice when traveling with children. It’s a great location and we will definitely be back when in the area.

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Service

Staff are widely described as friendly, accommodating, and responsive, with several shout-outs to front desk team members. Some guests encountered check-in delays, absent or rude staff, and poor follow-through on maintenance requests.

Related guest reviews

2

keith

Aug 8, 2025

·

Stayed 1 night

Was not able to check in. Arrived at 3pm no staff at counter waited 25 minutes and still staff was not available. As I was leaving 2 employees are entering, I asked what was happening and was informed that they were having a break and to come back in a hour. I expect to be refunded for the charge ! If I do not receive the refund I’m prepared to take legal action.

6

Richard

Jun 6, 2025

·

Stayed 2 nights

told staff that room door would not close unless forcefully closed - they did nothing to rectify; told them again the next day and they showed little interest. front desk staff simply took out a small Post-it note and wrote something and that was it

10

Debbie

Mar 2, 2025

·

Stayed 1 night

Very friendly check in by Mr.Randy

10

Jessica

Nov 7, 2025

·

Stayed 3 nights

Honestly some of the friendliest hotel staff I have ever experienced. Anything we needed they helped with, so accommodating. We have stayed a lot of places and this hands down was a great stay!

4

Saleha

Mar 1, 2025

·

Stayed 3 nights

Booked well in advance and on the day arrived to find one of the rooms was unavailable. Room service failed to make beds. Disjointed staff.

10

Bernard

Mar 29, 2025

·

Stayed 1 night

The property was well appointed and the room was comfortable and nicely decorated. I received assistance from the front desk on 2 occasions during my short stay. The staff was most helpful!

10

Nina

Feb 9, 2025

·

Stayed 2 nights

Randy welcomed us and made sure we were happy our entire stay! It was soundproof and comfy. Coffee was sooooo good

8

Karen

Mar 26, 2025

·

Stayed 2 nights

Very comfortable beds. Most of the staff was very friendly but the assistant manager who checked us in was quite rude.

10

Martin

Mar 27, 2025

·

Stayed 2 nights

Great staff made for a great stay!

10

Holly

Jun 25, 2025

·

Stayed 4 nights

Very friendly and accommodating staff, tgey were all very nice and helpful any time I asked for anything. I recommend adding the breakfast to your reservation, there is a small buffet but you can also order anything extra such as omelet, pancakes, waffle, french toast...The location is convenient to everything and we always had easy available parking and felt safe. Although the pool is small, it was always clean, never too many people but kids would always find someone to play with & had fun, plenty of chairs & seating. Rooms were small, still had everything we needed, mini fridge stays cold, has microwave, beds & pillows were comfy, loved the blackout blinds & curtains. Whenever I called for anything such as clean towels, tp, more coffee pods, the staff brought it right away. The 1 & only thing i would complain about are the luggage carriers are smaller and we had to use 2 to & go back & forth couple times as we couldn't fit everything on those type even though we packed light & only had duffle or tote bags. I loved this Hilton Garden Inn, very nice especially the staff deserves ☆☆☆☆☆ Thank you & much appreciation!

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AI-generated summary based on recent guest reviews

Location

Location is consistently praised as safe and convenient to downtown Charleston, Patriots Point, Shem Creek, and nearby beaches, with easy highway access.

Related guest reviews

10

Jeannine

May 31, 2025

·

Stayed 3 nights

Great location, minutes to downtown. Suite rooms very spacious with two bathrooms. Dog friendly.

10

Evelyn

Aug 4, 2025

·

Stayed 3 nights

Staying at this location was easy to get to Charleston on one side and Isle of Palms on the other side. Lots of places to eat. We were on the 3rd floor and was very quiet as the hotel seemed to be quiet full. The beds was very comfortable. They do have a restaurant at this facility but we didn't eat there. We wanted to see what was available in the city.

10

Cornell

Nov 25, 2025

·

Stayed 2 nights

Friendly staff, nice location.

10

jake

Aug 17, 2025

·

Stayed 1 night

Prime location to patriots point

10

CHRISTOPHER J

Jun 2, 2025

·

Stayed 2 nights

Great home base for our weekend trip to Charleston! 10 min drive to downtown Charleston and similar distance to Shem Creek and a bunch of restaurant options. Conveniently located to get in and out for our trips downtown. Would definitely consider this over staying downtown considering the price difference for a similar hotel!

10

Loni

Aug 10, 2025

·

Stayed 3 nights

We live in Charleston but needed a change of scenery. This hotel was super nice. Close to everything.

10

Mary

Dec 2, 2025

·

Stayed 1 night

Great location-safe snd convenient to downtown b

10

Alexis

Aug 4, 2025

·

Stayed 2 nights

Was in a great and convenient location! 10 min drive to downtown Charleston, but also super close to Patriots Point and to Mt Pleasant amenities. Friendly staff and nice rooms

10

Mary

Apr 12, 2025

·

Stayed 2 nights

Excellent location! It was very easy to get to downtown Charleston.

8

karen

Nov 17, 2025

·

Stayed 4 nights

The staff were very friendly. Nice clean hotel . The location of the hotel was in a nice neighborhood and close to downtown Charleston and the airport.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and lobby dining get good feedback on taste and options, but breakfast is not included and can be pricey; a few noted unclear policies or low supplies at times.

Related guest reviews

10

Jeremy

May 15, 2025

·

Stayed 1 night

I had a brief stay with this visit, but it was very comfortable and the breakfast was on point.

10

Betty

Dec 21, 2024

·

Stayed 1 night

Everything was A+ except the breakfast was not free and happy hour was not reasonably priced overall it is Avery nice hotel.

6

Christine

Feb 18, 2025

·

Stayed 3 nights

It feels like a very no frills type of stay. The breakfast which was not included in the stay was good but supplies were non exist or low. There was no fresh milk for 2 days- completely unacceptable and it didnt seem management even knew about that when I mentioned it. Lack of communication and lack of onsite management is clearly an issue. When I asked for english muffins the answer was that they were also out of that because no one took them out of the freezer. Seems simple task for daily breakfast at a hotel.

8

Benedetto

Dec 31, 2024

·

Stayed 2 nights

breakfast rules not clear, they charge you 5USD for parking that does not make any sense

8

John

Sep 2, 2025

·

Stayed 2 nights

I did not like the daily parking and no free breakfast buffet.

8

David

Aug 5, 2025

·

Stayed 2 nights

We were a bit upset that we had to pay to park at the hotel. It wasn't the amount ($10.00 for 2 days), but not knowing we had to pay. I believe that should be included in the cost. I had gone through Hotels.com, and I didn't realize that there was a huge charge for breakfast. $12 for a cold buffet or $16 for a hot meal. Quite an expense when there were 3 of us. The room was clean and the front desk receptionist were very friendly and helpful. There wasn't any coffee or ice water sitting out for guests.

10

AMBER

Feb 24, 2025

·

Stayed 2 nights

Breakfast was great and the staff was very friendly. I will definitely stay here again. Very nice hotel.

10

Debbra

Mar 21, 2025

·

Stayed 3 nights

Super nice updated property. Delicious breakfast options

10

Amit

Feb 11, 2025

·

Stayed 1 night

Breakfast was awesome. If you book room do book with breakfast included. Everything else was perfect.

10

Colby

Jul 30, 2025

·

Stayed 5 nights

This hotel was great especially for families with kids. It was very convenient between DT Charleston, the beaches, and Shem's Creek. The room was great, but it seemed that room service was only every other day. We also thought there breakfast included but found you had to pay extra. Overall, a great stay!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$115
February	$151
March	$214
April	$243
May	$211
June	$191
July	$171
August	$151
September	$174
October	$194
November	$150
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $130	15 $137	16 $144	17 $159	18	19 $225
20 $113	21 $117	22 $124	23 $124	24 $128	25 $189	26 $201
27 $112	28 $132	29 $128	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $217	3 $223
4 $118	5 $139	6 $139	7 $136	8 $153	9 $344	10 $341
11 $135	12 $144	13 $147	14 $147	15 $151	16 $300	17 $294
18 $135	19 $144	20 $143	21 $143	22 $144	23 $387	24 $317
25 $123	26 $132	27 $148	28 $154	29 $142	30 $212	31 $205

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Landmark View

Room, 1 King Bed

Room, 2 Queen Beds, Landmark View

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower, with Peloton)

Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, Hearing Accessible

Suite, 1 King Bed, Landmark View

Room, 1 Queen Bed

Room, 1 King Bed, Accessible (Hearing Impaired)

Deluxe Room, 2 Queen Beds

Suite, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible (Hearing Impaired)

Suite, Accessible (Hearing Impaired)

Room, 1 King Bed (With Peloton)

Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Charleston / Mt. Pleasant

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Prices for upcoming dates