Name: Country Inn & Suites by Radisson, Louisville South, KY
Address: 400 Paroquet Springs Drive, Shepherdsville, Kentucky, United States of America, Shepherdsville, Kentucky, US
Price range: US$76–US$197 per night
Rating: 7.33

What guests think

At Country Inn & Suites by Radisson, Louisville South, KY, travelers often find convenient highway access and friendly staff, but reviews describe mixed room experiences with humidity or musty odors, dated maintenance, and occasional issues like malfunctioning air-conditioning.

Facilities see recurring closures or upkeep problems, notably closed or unclean pools and inoperable hot tubs, plus occasional construction and a very small elevator. Breakfast quality ranges from good to limited or running out, and some guests note freeway noise. Expect a convenient, budget-friendly stay with variable room condition and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Many reviews note the pool being closed or unclean and hot tubs out of service, with occasional construction. The elevator is very small, and parking is straightforward.

Related guest reviews

6

Jason

6 Nov 2023

·

Stayed 1 night

I like the layout of the hotel and the staff was accommodating but the entire hotel and rooms need a deep cleaning. The hot tub was closed and boarded up. There was a broken window in the pool area. The sheets had to be changed on both beds because they were dirty, which they did immediately. The breakfast was decent. It wasn't a bad stay but could've been so much better with a few little touches.

10

Ashlyn

10 Aug 2025

·

Stayed 4 nights

Second time staying here very quiet and clean. Was only dissapointed that the pool was under maintaince my whole stay.

6

Mary J

23 Jun 2024

·

Stayed 2 nights

Pool was unusable

10

Dawn

16 May 2024

·

Stayed 1 night

Absolutely lovely. Nice big space, lovely pool, beautiful patio in front, lovely back yard. Wonderful breakfast.

8

Trisha

17 Jun 2025

·

Stayed 4 nights

The hotel was fine. I think they were working on remodeling some rooms while we were there. The stairwell wasn’t vacuumed our whole stay (4 nights) one day the pool was closed, so we couldn’t use it. Our last night someone’s room on the 1st flooded/had water issues. I think they had to shut the hot water off bc I tried taking a shower but didn’t get any hot water. The next day the water must of still not been on to the bathrooms by the elevators. But they didn’t have out of order signs on the doors. So the bathrooms toilets were gross.

8

Julie

12 Jun 2025

·

Stayed 1 night

Nice place to stay . Quite. Plenty of parking.

10

Bertha

14 Jul 2025

·

Stayed 2 nights

The pool looked dirty

8

Luke

29 Oct 2023

·

Stayed 2 nights

Great helpful staff and very spacious suite would stay again. Also we liked that the cleaning lady wasn’t there at 8am like other places we’ve stayed to root us out or come in and clean while still in the room. Very uncomfortable feeling. Cons hot tub isn’t in working order and it seemed we had a whole cheer team above us practicing there routine all hours of the night. Once again nothing really to do with the establishment or staff itself.

6

Rosie

6 Jun 2025

·

Stayed 3 nights

The bed was comfortable, breakfast good, and all the employees were nice. Price was average, but so is the hotel. The elevator is very small. I can't imagine a family of 3 or more, and the luggage cart in that elevator at the same time. The ice machine on the 3rd floor was broken for the 3 nights we stayed. The corner of the bathroom countertop was amiss and could have injured someone if they weren't careful. One hook behind the bathroom door for your towels to hang, and the presentation of the toilet paper, I have to say was disgusting with the mark on the wall. I understand not to waste, but having that small a roll left over from the previous guest, could have been moved to an area in the hotel for employees or the hallway bathrooms. I have no idea why the folded paper was stuck under the toilet, see photo. The constructed area around the desk, showed too many wires.

10

Saraea

13 Jun 2025

·

Stayed 1 night

There was some construction going on in the late afternoon/early evening that I could hear down the hall, but once I turned on the TV in my room, I didn't notice. While annoying at first, I realize the hotel is either A) fixing a room(s) or B) upgrading a room(s), both of which are good. They did not do any work once it turned evening. The staff were friendly, efficient and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some guests found rooms very clean, while others reported musty or moldy smells, damp carpets, dirty bathrooms, stains, and pests.

Related guest reviews

2

Christopher

20 Mar 2025

·

Stayed 1 night

Absolutely horrible, unsanitary, mold in bathroom. Bathroom was not cleaned

4

Lesley

12 Jul 2023

·

Stayed 1 night

My room was dirty and had crumbs and trash on the floor from previous people. Additionally the table below the tv was sticky and the TV remote.

4

Kathy

8 May 2023

·

Stayed 3 nights

Turned the light on and cockroach starts crawling on the walls and in bathroom. If i had other options that night would have left.

6

Dawn

17 Oct 2024

·

Stayed 1 night

Room smelled bad. Only pillows were toss pillows. Bathroom was dirty. Won’t be staying here again.

2

Ayzha

22 Mar 2025

·

Stayed 1 night

Rooms was dirty bathroom was dirty toilet wasn’t clean someone used the bathroom and didn’t flush also bathtub had dirt and rust in the tub

6

Edward

11 Sept 2025

·

Stayed 4 nights

I think overall this hotel chain quality needs improvement. Deep cleaning to rooms is really needed. Pillows sewn to furniture, low quality everything!

4

Ronald

17 Apr 2023

·

Stayed 1 night

I found a large white pill under the edge of the bed. Around the bottom of the toilet was disgusting and in front of the trash can was several black hairs. There is no excuse for a bathroom to have these issue. I am not a clean freak, so I wasn’t looking for filth.

6

kathleen

6 Mar 2023

·

Stayed 1 night

The curtains were stained. The shower had rust stains and was dirty and digusting where the tub met the floor. Had to ask for handtowels and washcloths on check in - you'd think housekeeping would've checked that. The desk staff were excellent.

2

Robert

14 Sept 2025

·

Stayed 1 night

Had to flush toilet 5 times just to get paper to go down. You could smell mold in the air. Mold in shower and jacuzzi. To loud, although you are by a highway. Staff not very attentive. It’s a Country Inn & Suites and no fresh cookies at front desk. No body at breakfast at 8:00 on a Saturday morning should tell you something. Time to down grade this place to a Motel 8.

4

Wendy

19 Nov 2025

·

Stayed 1 night

The room smelled of must and mold. Vents had black mold around them. Congested in the morning. Dirty. Front desk people were nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room size and comfort are acceptable for many, with some spacious suites, but recurring issues include humid or musty air, highway noise, hard mattresses or small pillows, and A/C or drainage problems. Wi-Fi speed is reported as poor by some.

Related guest reviews

6

Susan Marie

12 Aug 2024

·

Stayed 3 nights

The room was a bit dated and there was an odd smell coming from the air conditioner, kind of musty. The bathroom was good, except for the bath tub. The tub had rust spots and stains that seemed to be permanent. We weren't there much, but to sleep. The worst part was that the room had a serious issue with fruit flies, They were in every area of the room! Perhaps that was a room specific issue, but it wasn't pleasant. One other issue was that any noise in an adjacent room was very obvious. The staff were pleasant and polite, parking was easy, and security was appreciated (key card for every door other than the main entrance). If iI stayed there again I would ask for the third floor (there was a thunder foot typa above our first floor room). One other thing, it says that there is a hot tub. There was, but there was a very solid cover over it, so that wasn't an option.

8

Helena

24 Nov 2024

·

Stayed 1 night

Wonderful stay. The only bad thing was the noise from the highway. The bed and pillows were very comfortable. Very clean.

6

Bret

29 Jan 2023

·

Stayed 1 night

Small pillows. When asked for more got two.

6

Melody

3 Aug 2025

·

Stayed 3 nights

Air conditioning didn’t work properly. It’s was 80 in our room

6

Victor

15 May 2024

·

Stayed 1 night

The WiFi was terrible, the speed was very slow. Whatever they used to clean with left a strong odor and affected my wife's allergies. The mattress was very hard and the pillows were not supportive.

6

Jim

14 Apr 2025

·

Stayed 1 night

All around decent hotel. The bed wasn't plush, and the highway is noisy. The toilet was difficult to work, and the hot and cold water were reversed. The coffee is terrible.

8

Mary

28 Mar 2024

·

Stayed 1 night

Bathtub was not flat and did not feel safe. Great water pressure and comfortable bed

6

Matthew

29 Nov 2024

·

Stayed 1 night

Room air conditioner didn’t really work. Room could have been cleaner. Room needs upgraded

8

Wayne

29 Jul 2025

·

Stayed 1 night

It was a great stay only issue we had was the bed was so uncomfortable

6

Yvonne

5 Jun 2025

·

Stayed 2 nights

Not the best service, WiFi, breakfast, or front desk support. We ended up changing hotels in the middle of the night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service experiences vary, with numerous mentions of helpful, cheerful staff alongside complaints about rudeness, slow check-in, and unaddressed reservation or room-type mix-ups.

Related guest reviews

6

Donna

1 May 2025

·

Stayed 1 night

The guy at the desk took forever to check me in. He immediately saw my online reservation and that I had paid for the room but after that it took a long wait until he finally handed me the keys to my room. When I got to the room the toilet was running and when I went to jiggle the flusher it was very lose and would not flush SO I had to go back down to the desk. This time did not take as long to get keys to a different room. The rest of the stay was ok.

10

Alice

13 Nov 2025

·

Stayed 1 night

The room was very clean, and the staff was professional and cordial. We were very satisfied with our room and service!

8

Melissa

27 Aug 2025

·

Stayed 4 nights

I liked that it was close to my family I was visiting. The guy who checked me in was very rude though!

10

Brandi

25 Nov 2025

·

Stayed 1 night

Staff was extremely helpful

6

Stephen

12 Jun 2024

·

Stayed 1 night

Stayed here many times in the past with no issues. This time was different. We checked in and went to our room, but I had reserved a king suite and this was a double queen room. So I went back to the desk to get the correct room and was told there was no king suite available even though my reservation and confirmation clearly stated I reserved a king. I understand things happen sometimes and I can deal with it. The difference here was the staff didn’t really seem to care and offered no explanation or apology for the mix up. Basically take it or leave it. It was pre paid and non refundable so I had no choice. The room was clean and comfortable and I was glad to have a place to sleep. I just think it could have been handled better .

10

Jessica

9 Sept 2025

·

Stayed 2 nights

Clean room friendly helpful staff

10

Saraea

13 Jun 2025

·

Stayed 1 night

There was some construction going on in the late afternoon/early evening that I could hear down the hall, but once I turned on the TV in my room, I didn't notice. While annoying at first, I realize the hotel is either A) fixing a room(s) or B) upgrading a room(s), both of which are good. They did not do any work once it turned evening. The staff were friendly, efficient and helpful.

10

Sandra

20 Jun 2025

·

Stayed 1 night

Enjoyed the courtesy and professionalism of the staff enjoyable experience

10

Gary

27 Apr 2025

·

Stayed 2 nights

From the time I checked in until checking out the staff was helpful and cheerful.

6

Sasha

28 Sept 2025

·

Stayed 1 night

I booked a suite which is the biggest room they had available. In town for a funeral, didn’t check in till 10pm staying one night, pretty much a in-out experience. 2 adults and 4 children (which one still sleeps with me) The room had 2 queen and pull out sofa (remember this was a suite) The man behind the counter was super rude and made us book another room. Because I was 1 person over, now 4 kids 2 adults for a 3 bed room. Also the fact he was super rude about it too. I will never stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient off I-65 with easy access to Louisville, restaurants, and nearby events. Some guests note traffic noise from the highway.

Related guest reviews

8

Stephen

12 Apr 2023

·

Stayed 1 night

Nice comfortable and clean room. The hotel is far enough from the interstate that you’re not bothered by traffic noise.

10

Mark

28 Feb 2025

·

Stayed 2 nights

I stay here once a year for the past 3 years and it’s always clean and the breakfast is good. There is some traffic noise due to being close to the interstate but that also makes it super convenient as it is a short drive to Louisville. Will continue to stay here in the future.

10

Joseph

28 Jun 2024

·

Stayed 1 night

Easy access, lots of restaurants nearby and the properties excellent condition and it's surrounding property. Room is great and offers safe parking and very nice front desk personnel. Will stay here on the return trip.

10

Christopher

2 Mar 2025

·

Stayed 2 nights

Located a 5 minute walk to a gas station and waffle house just about everything store wise is within a 5 mile radius and is only a few minutes drive. The staff are very helpful and the hotel is clean.

10

Gary

30 May 2025

·

Stayed 1 night

Very easy access from I-65, and has a number of dining choices all in the same area. We had a King suite and it was very nice. Beds are comfortable and clean, and room is well appointed. Staff were all very friendly and professional as well. Highly recommend.

10

Michael

15 May 2023

·

Stayed 1 night

Property too close to highway which was noisy. Accommodations were fine and staff was excellent. Good location outside Churchill Downs area if traveling to Nashville.

8

Thomas

7 Mar 2025

·

Stayed 1 night

Limited “non-chain” restaurants.

10

Sam

27 Feb 2025

·

Stayed 1 night

It was a great location to my seminar.

8

Rachel

15 May 2023

·

Stayed 1 night

This hotel is tucked away in a quiet little part of Shepherdsville. It only takes a few minutes to arrive to an area with some nice restaurants like Bearnos Pizza and Daniel's Little Mexico. There is a nice little pool area as well as a good breakfast offered in the morning. We needed more towels and the staff had no issues providing us with more. The only downside of the stay was a loud air/heat unit, but it wasn't horrible, just a little annoying. Overall, I would stay here again.

10

Shirley

6 Mar 2023

·

Stayed 1 night

It was the right location for the right price!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many describe it as good, while others report limited selection, items running out, or weak coffee.

Related guest reviews

10

Pam

2 Oct 2025

·

Stayed 1 night

Room was very comfortable. Breakfast was good.

10

Peggy

9 Mar 2024

·

Stayed 1 night

We stayed here for and Elvis impersonator concert. Everyone was nice and accommodating, motel was clean, beds were very comfortable. Only problem was they ran out of breakfast foods.

8

Mary

12 Jan 2024

·

Stayed 1 night

Customer service was very good. The room was nice and clean, bathroom was clean but very dated. Nice breakfast in the morning. And small but decent workout room.

10

Richard

16 Apr 2025

·

Stayed 2 nights

Clean rooms good breakfast close to everything we were doing

6

Jim

14 Apr 2025

·

Stayed 1 night

All around decent hotel. The bed wasn't plush, and the highway is noisy. The toilet was difficult to work, and the hot and cold water were reversed. The coffee is terrible.

10

Deana

29 Jan 2025

·

Stayed 1 night

The only downfall was the breakfast wasn’t any good they didn’t have much of anything

6

Henriette M

12 Nov 2025

·

Stayed 1 night

No eggs, little coffee, only buscuits & gravy and sausage patties, cold cereals and waffles. No yogurt or eggs or oatmeal like they usually have

10

Robin

18 Nov 2024

·

Stayed 2 nights

It was very clean and the beds was so comfortable.Will stay again. Breakfast was ok just not much to choose from.Need more meats to choose only had sausage and need bagels and potatoes other than that it was good.Coffee was great to.

8

Barbara

1 Aug 2023

·

Stayed 1 night

The bed was really comfortable. The room as nice.The continental breakfast was very limited.

10

Sarah

3 Dec 2023

·

Stayed 1 night

Very nice, clean, comfortable room. Had the best breakfast out of all the hotels I’ve ever been too. You can pay your incidental deposit in cash and get it back the next morning. I rate 5 stars

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$96
March	US$104
April	US$126
May	US$121
June	US$122
July	US$134
August	US$93
September	US$131
October	US$111
November	US$91
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $98	3 $96
4 $77	5 $78	6 $78	7 $80	8 $80	9 $99	10 $101
11 $77	12 $77	13 $78	14 $79	15 $87	16	17 $123
18 $78	19 $118	20 $125	21 $130	22 $125	23 $111	24 $94
25 $76	26 $78	27 $77	28 $78	29 $78	30 $89	31 $89

Country Inn & Suites by Radisson, Louisville South, KY

Prices for Country Inn & Suites by Radisson, Louisville South, KY

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed

Suite, 1 King Bed, Jetted Tub

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Guest reviews of Country Inn & Suites by Radisson, Louisville South, KY

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Country Inn & Suites by Radisson, Louisville South, KY

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $197
20 $116	21 $83	22 $84	23 $99	24 $130	25 $143	26 $170
27 $87	28 $81	29 $78	30 $76