Name: Hilton Garden Inn Memphis/Southaven, MS
Address: 6671 Towne Center Loop, Southaven, Mississippi, United States of America, Southaven, Mississippi, US
Price range: $148–$209 per night
Rating: 8.28

What guests think

At Hilton Garden Inn Memphis/Southaven, MS, travelers frequently praise friendly, professional staff, generally clean and comfortable rooms, and a convenient location near shopping, restaurants, and the airport, while on site dining, a pool, and fitness facilities are also appreciated.

Several reviews note breakfast is not included and can be limited or unavailable, though many enjoyed the food and drinks. Some guests reported issues such as road or AC noise, elevator maintenance, sporadic housekeeping lapses, and occasional billing or check-in delays. Expect a convenient, service-forward stay with modern amenities and a few operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate on-site dining and bar, the indoor pool, gym, and well-lit parking; the airport shuttle exists but hours or availability caused issues for some. A few reviews mention elevator maintenance or cleanliness and intermittent renovations.

Related guest reviews

10

Myra

Sep 27, 2025

·

Stayed 1 night

Shuttle bus staff Mike gets 5⭐⭐⭐⭐⭐ stars. Mike made the shuttle experience very easy with door to elevator service. Guest services staff Kim was courteous and knowledgeable and friendly⭐⭐⭐⭐⭐

10

Jerry

Sep 28, 2024

·

Stayed 1 night

Excellent hotel, good friendly service,good location. Love the indoor pool and hot tub. Comfy rooms.

10

Joe

Oct 17, 2025

·

Stayed 2 nights

Very healthy breakfast, great parking, suggestion to add more spots though

10

F

May 21, 2024

·

Stayed 3 nights

Elevator needs work but overall not a bad stay. Would do it again. Excellent staff. Excellent location

8

Betty

Sep 26, 2023

·

Stayed 1 night

Staff was great. Property was under renovation. I wasn't able to use airport shuttle. Incurred additional cost of stay of $100.

10

Jessica

Jul 30, 2025

·

Stayed 2 nights

I quite liked the room! and the amenities in it. Very refreshing and new compared to other hotels ive stayed at. I also enjoyed that the house keepers came rather frequently, as I prefer to be bothered for a clean room rather than every other day service. The only thing I noticed is that the elevator was out of inspection date by about a month, and made weird noises sometimes. Kinda sketchy. Wasnt a big fan of that.

10

Latoya

Nov 26, 2025

·

Stayed 1 night

I’m so grateful for the restaurant downstairs! The hotel has a vibe and I loved it.

10

DeAnna

Aug 11, 2025

·

Stayed 2 nights

The property was very well-maintained clean the parking area was well lit. The staff was extremely helpful and polite.

10

Lawanda

Oct 12, 2025

·

Stayed 1 night

Parking was easy and the location was very close to shops and places to eat.

10

Zandy

Oct 27, 2025

·

Stayed 2 nights

The staff was so friendly and helpful. Incredibly clean. Very cozy. Lots of extras like a bar and grill. Firepit area was awesome. Separate lounging area away from the bar. Pool and exercise area were spacious. Impressed with the several different common areas where guests could sit and relax outside of their room. Instead of having to ask for things, including taking out the trash in the room and making the beds everyday, they were done automatically. Will absolutely stay again!!!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean and well maintained. However, multiple reviews note lapses such as unclean bathrooms, wrinkled or stained linens, odors on some floors, and dirty elevator areas.

Related guest reviews

8

Tatyana

Aug 3, 2025

·

Stayed 1 night

It’s a great affordable stay ! After existing the elevator to find the room the halls smell .

10

Annie

Aug 10, 2024

·

Stayed 1 night

Staff was very nice and accommodating. Room and grounds very clean

10

Phyllis

Sep 7, 2025

·

Stayed 4 nights

My family and I always stay at the Hilton Garden inn. One reason, the staff, pool area, and the cleaning staff. One thing I like to say is yhat the hallway catpet needs to be vleanef more regularly, plus the room carpets, overall everything is Beautiful

10

Donna

Dec 21, 2025

·

Stayed 1 night

Very clean room and the staff was excellent.Also loved being able to order food and take to the room!

6

Rachel

Aug 2, 2024

·

Stayed 1 night

$75 pet fee per pet. Insane. Reception and lobby are sparking clean, all the other common areas were not so clean. 3rd floor smelled like mildew. Someone else's hair in the tub in my room.

6

Rosis

Apr 7, 2024

·

Stayed 3 nights

The cleanliness was not up to par , dirty elevator floors, the night before I checked out there was a few ants in the bathroom. Pillows were horrible. I have never stood in a hotel that sheets n bed covers were so wrinkled before even sleeping on them. also for airport transfer the site should indicate the hours of operation. The money spent on the stay I shouldnt have had to spend money on an Uber if transfer was offered to the airport

8

Sandra

Dec 13, 2025

·

Stayed 2 nights

Floors in room were not cleaned, sticky. Staff was nice.

4

Stephanie

Sep 29, 2025

·

Stayed 1 night

Bathroom was not cleaned at all.

10

Myra

Sep 29, 2025

·

Stayed 2 nights

Clean room, all staff was courteous and dining was on point!

10

Lindsey

Dec 12, 2025

·

Stayed 1 night

clean rooms and great staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious or updated, with several guests praising bed comfort. Some experienced small rooms, uncomfortable mattresses, noise from the interstate or AC, and maintenance issues like weak A/C, nonworking fridges, or limited lighting and older TVs.

Related guest reviews

4

Stacey

Jul 13, 2023

·

Stayed 2 nights

Bathroom doors do not stay open. Does not have Smart TVs.

10

Tim

Dec 29, 2024

·

Stayed 3 nights

Room was large, clean, and comfortable. Would stay again.

6

Madison

Jun 15, 2025

·

Stayed 1 night

Staff was amazing and very friendly and the room was pretty good as well. However, the bed was the MOST uncomfortable thing I've ever slept on.

8

Alexandra

May 4, 2025

·

Stayed 2 nights

Staff was great, hotel is close to many restaurants. The only downside is the proximity to the interstate which was a bit loud at night.

8

Stephanie

Sep 22, 2025

·

Stayed 1 night

Hotel and staff was nice. My only issue was the AC unit was to loud popping on and off while trying to sleep.

8

Marilyn

Aug 20, 2024

·

Stayed 2 nights

What I didn't like was the bed,was very lumpy and uncomfortable, made my back hurt..

10

Carrie

Jun 1, 2023

·

Stayed 1 night

This is an absolutely lovely hotel with excellent amenities. The staff are first class all the way. One of the front desk Ladies (Tiffany) even remembered that I am traveling frequently to spend time with family. She even gave me a hug. The rooms are so comfortable with great beds and pillows. Very nice gym and computer access room. Everything smells great too. The lobby is beautiful. Thank you for another lovely stay.

8

Donna

Apr 8, 2023

·

Stayed 1 night

Beds were comfortable. Bathroom was clean. Trash was left in can in bedroom and fridge didn't work but not end of the world. Ice machine was nearby so it was ok.

8

david

Nov 9, 2025

·

Stayed 1 night

It was fine room was a little small!! But nice and clean!! Needs upgrades on lighting in rooms!

10

Kayla

Sep 4, 2024

·

Stayed 1 night

Very nice hotel. Peaceful. Spacious rooms. Great food.

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with consistently friendly, helpful front desk and shuttle staff and smooth check-ins. Occasional complaints cite long check-in waits, billing errors, or rude interactions.

Related guest reviews

6

Patricia

Aug 17, 2025

·

Stayed 1 night

We had to sit an hour after check in time to check in!

10

Myra

Sep 27, 2025

·

Stayed 1 night

Shuttle bus staff Mike gets 5⭐⭐⭐⭐⭐ stars. Mike made the shuttle experience very easy with door to elevator service. Guest services staff Kim was courteous and knowledgeable and friendly⭐⭐⭐⭐⭐

6

Ben

Sep 3, 2024

·

Stayed 4 nights

The staff was very nice. Someone charged food and drinks to my room without me knowing and when I went to check out I had a bunch of chargers. They gave me a refund but the chargers did not clear before I landed and I had to borrow money to get my car out of parking. Very inconvenient

2

Heather

Mar 20, 2023

·

Stayed 1 night

Front desk was horrible. Flat out rude. Beds are modern but that's it

10

Jan

May 12, 2025

·

Stayed 1 night

The ladies at the front desk were amazing. One in the afternoon checking in and one at 3 am when our airport pick up was. They were informative and we asked a lot of questions.

8

Lisa

Aug 12, 2023

·

Stayed 4 nights

The front counter ladies were wonderful, very polite, friendly and pleasant. Was made to feel very welcome. The rooms were very clean.

10

Kimberly

Sep 22, 2025

·

Stayed 3 nights

I found my home hotel. Whenever I travel to Memphis this is where I will stay. Though it's just outside the Tennessee state line. I will stay at this location. Latoya and the staff at this hotel were SUPER great in professionalism, friendliness, hospitality, courteousness. THEY ALL DESERVE TO BE PAID DOUBLE IN WAGES/SALARY! I absolutely loved my stay!!! Kim who stayed in Room 240 Sept 18-Sept 21

6

Helen

Oct 6, 2024

·

Stayed 1 night

I paid cash ,but they also billed my credit card. Not happy

10

Allyson

Apr 29, 2025

·

Stayed 2 nights

The manager at our location went above and beyond to make sure my room was secured even though we didn’t get to check in until the morning after my reservation began. She didn’t have to do this and could have given away my reservation since she couldn’t get in touch with me. Very pleased!

10

Zandy

Oct 27, 2025

·

Stayed 2 nights

The staff was so friendly and helpful. Incredibly clean. Very cozy. Lots of extras like a bar and grill. Firepit area was awesome. Separate lounging area away from the bar. Pool and exercise area were spacious. Impressed with the several different common areas where guests could sit and relax outside of their room. Instead of having to ask for things, including taking out the trash in the room and making the beds everyday, they were done automatically. Will absolutely stay again!!!

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport and right by shopping and dining, with easy access to the interstate. Some rooms facing the highway report traffic noise.

Related guest reviews

10

Sarah

Feb 5, 2023

·

Stayed 1 night

Great place! Highway traffic can sometimes be loud if your room faces the interstate. Great location and not a busy zone despite being by a shopping area. Great sushi restaurant nearby along with other nice places. Great outlet mall down the road also!

10

Eduardo

Jan 2, 2025

·

Stayed 1 night

Hotel was more than expected. Very awesome location with all restaurants walking distance and Walmart right behind. The hotel itself was very clean and comfortable. The staff were so friendly and welcoming really recommend this hotel.

10

Lon

Jan 25, 2025

·

Stayed 1 night

My stay was during the holidays and the hotel was across from a large mall so there was a lot of traffic. Lots of d8ning options very close.

8

Alexandra

May 4, 2025

·

Stayed 2 nights

Staff was great, hotel is close to many restaurants. The only downside is the proximity to the interstate which was a bit loud at night.

8

Alan

Oct 5, 2024

·

Stayed 1 night

Easy airport access

10

Sarah

Feb 11, 2023

·

Stayed 1 night

Great place! Friendly staff. Easy to get to and near a lot of shopping and nice food places.

10

Michelle G Weaver

Jun 17, 2024

·

Stayed 1 night

Great place to stay near the MEM airport. Well lit airport for someone getting there after midnight

8

Shaneka

Mar 9, 2024

·

Stayed 1 night

We have stayed in this location before. It is quiet, located close to shopping and food options. Friendly staff.

10

Lawanda

Oct 12, 2025

·

Stayed 1 night

Parking was easy and the location was very close to shops and places to eat.

8

lakeysta

Mar 31, 2023

·

Stayed 1 night

My husband and I love the location. Close to lots of shopping, including Tanger Outlet. Several places to eat. Hotel is clean. Close to interstate. Good medium between Memphis and Tunica.

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the bar, restaurant, and quality of food and drinks. Others were disappointed that breakfast isn’t included, found it expensive or limited, or encountered days when breakfast service wasn’t available.

Related guest reviews

6

Rod

Jul 20, 2025

·

Stayed 1 night

The sheet is full of wrinkles plainly see it has NOT been changed for a while. Room is acceptable and pretty clea but,when it comes to a clean bed,that really sucks. Ice cold coffee in the lobby and the room coffee machine is a joke! Or pay expresso machine $3.50 for a 8oz cup. This for $153. , c’mon

10

Elizabeth

Jan 25, 2023

·

Stayed 2 nights

The hotel was conveniently located, everything was comfortable and clean and the staff couldn't have been friendlier or more helpful. And the breakfast service was outstanding. Will stay here again.

10

whitney

Jul 23, 2024

·

Stayed 2 nights

Everything was nice. The breakfast buffet was not a buffet and expensive.

10

Marcia

May 22, 2023

·

Stayed 2 nights

Great food and drinks at reasonable prices.

10

Latoya

Nov 26, 2025

·

Stayed 1 night

I’m so grateful for the restaurant downstairs! The hotel has a vibe and I loved it.

10

Tiana

Jun 11, 2024

·

Stayed 1 night

Great east stay with good food and drinks

10

Myra

Sep 29, 2025

·

Stayed 2 nights

Clean room, all staff was courteous and dining was on point!

8

Tarace

Jun 29, 2025

·

Stayed 2 nights

Was a little disappointed to find out about the $8 Continental Breakfast. Other hotels offer it for free. And you can walk or drive somewhere else and get breakfast meals for less

4

Randall

Jun 16, 2024

·

Stayed 1 night

Restaurant not open for breakfast.

10

Jessica

May 8, 2025

·

Stayed 1 night

It was a one night stay and it was satisfying. My family and I went to the pool in the evening then next morning we had a great breakfast. Truly a great experience and thank you to all the staff for making it a great stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$127
February	$133
March	$163
April	$183
May	$175
June	$162
July	$145
August	$155
September	$158
October	$155
November	$148
December	$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $205	18 $160	19 $196
20 $159	21 $191	22 $206	23 $206	24 $155	25 $163	26 $162
27 $162	28 $206	29 $206	30 $209

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $162	3 $162
4 $162	5 $194	6 $208	7 $207	8 $180	9 $162	10 $148
11 $162	12 $207	13 $208	14 $187	15 $181	16 $194	17 $196
18 $163	19 $204	20 $208	21 $204	22 $192	23 $208	24 $208
25 $176	26 $208	27 $209	28 $197	29 $177	30 $173	31 $155

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed (Drinks & Snacks)

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Room, 1 King Bed, Corner (With Peloton)

Standard Room, 2 Queen Beds

King Bed with Queen Sofa Bed

Room, Accessible

Room, 2 Queen Beds (Drinks & Snacks)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Memphis/Southaven, MS

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Prices for upcoming dates